Current Status

*Current Status is based on reports from UpdownRadar users and social media activity data


Report an issue
Forum Chat Comments (4)

How do you rate your experience with

Check all customer feedback ⟶

Server status information has just been updated.
Check again     What to do if the site is unavailable?

Is down today September, 2022?

Find out if is working normally or is there a problem today status: POSSIBLE OUTAGE  Why? problems for the last 24 hours

City Reports
Prague, Hlavni mesto Praha 4
Athens, Attica 3
Vilnius 2
Warsaw, Mazovia 1
Valby, Capital Region 1
Rome, Lazio 1
Montreal, Quebec 1
Banjar Taman, Bali 1
Weesp, North Holland 1
Berlin, Land Berlin 1
Reports also come from these locations:
Laterina, Tuscany; Lublin; Poznan, Greater Poland; Amsterdam, North Holland; Farum, Capital Region; Bordeaux, Nouvelle-Aquitaine; Vedavagen, Rogaland. not working?

Website is down, not accessible or buggy?

I have a problem with    or join Reddit-like issues discussion

Most reported problems

What to do if the site ZALANDO.DE is unavailable?

If ZALANDO.DE works, but you cannot access the site or its individual page, try one of the possible solutions:

Browser cache.
To delete the cache and get the current version of the page, refresh the page in the browser using the key combination Ctrl + F5.

Access to the site is blocked.
Clear your browser cookies and change the IP address of the computer.

Antivirus and firewall. Check that anti-virus programs (McAfee, Kaspersky Antivirus or an analogue) or a firewall installed on your computer do not block access to ZALANDO.DE.

DNS cache.
Clear the DNS cache on your computer and try to access the site again.
Watch how-to video  

VPN and alternative DNS services.
VPN: for example, NordVPN;
Alternative DNS: OpenDNS or Google Public DNS.

Browser Plugins.
For example, the AdBlock extension, along with ads, can block the content of a site. Find and disable similar plugins for your site. Forum Chat

Tips? Frustrations? Share them with other site visitors:

Admin       comment pinned    #
Possibly, redirect from different versions is configured incorrectly on In this case, use the links below:

Join discussion
Reddit users are very welcome here!

or tell us about today's failure without registering
no identification required, limitations apply for anonymous comments

Natalia      42 days ago  # 17 August 2022 is not allowing to order a sneakers!

Cathy      156 days ago  # 24 April 2022
I am not able to log in to my account. And when i try to reset my password, it wont send me a link to my email

stylianos gkikas      187 days ago  # 24 March 2022
Cannot log in zalando, cannot order in with a message like "there was a problem, try again later"

marry jane      421 days ago  # 2 August 2021
the website is not allowing me to order shoes... when i get to the confirming part of the order it tells me that something is wrong and that they are working on it but i would really like to order shoes so get it working fast!!!!!!!!!!!!!