Ntlworld.com Current Status

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Website: ntlworld.com

Fibre broadband, digital TV, landline phone and mobile services from Virgin Media. Order online for the best broadband, cable TV, phone and mobile deals.

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Guest      141 days ago  # 29 July 2025 + 0 -
NTL world email access denied

Today I am getting an authentication failed message for NTL world address. Has works pretty faultlessly for years!
Yesterday on a new phone I loaded Mozilla Thunderbird, added my password etc and it worked instantly, downloaded messages onto the phone.
Today it has the error.
Anyone know why?
Thanks in anticipation ????
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Guest      149 days ago  # 21 July 2025 + 0 -
SMTP access gone!

Every time I try to access my emails via smtp settings, which I have done for a long time, virgin media keeps trying to get me to sign up to 'Virgin Media - O2' and before I can do that it wants me to sign up to 'my virgin media'! I just want to access my ntlworld email address via my usual smtp settings! This has now been going on for a week!
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Guest      150 days ago  # 21 July 2025 + 0 -

haven't been able to send, receive, or view any of my emails since 14/7/25. this is insanity now, i need access back!
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Guest      154 days ago  # 17 July 2025 + 0 -

cannot send or receive ntl email via mac Mail. Day 3! Logon not possible.
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Guest      253 days ago  # 9 April 2025 + 0 -

Can't send emails from ntl.world email address
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Guest      253 days ago  # + 0 -

Emails sent to my ntlworld.com account are bouncing. April 9th 2025.
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Guest      253 days ago  # + 1 -

ntlworld.com email adds not working, unable to receive or send emails from these addresses atm
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Guest      586 days ago  # + 0 -

My ntlworld emails not working for the last couple of days
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Guest      624 days ago  # + 1 -

Emails not sending today 03/04/2024
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Guest      653 days ago  # + 0 -

Lost all emails prior to 6 am this morning. 3/3/2024
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Guest      654 days ago  # + 0 -

Lost all emails prior to 6 am this morning. 4/3/2024
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Guest      674 days ago  # + 0 -
NTLWorld email problems in Outlook

POP3 errors in Outlook 2013 over the past few days (just on one email account - we have 3), then today received 2 months of duplicate emails on that account
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Guest      674 days ago  # + 0 -

Crap service still not working
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Guest      678 days ago  # + 0 -

Can send emails via ntlworld account but not receiving any
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Guest      682 days ago  # + 3 -

I can't send me e mails and I have changed no settings at all. They are just failing to go This is an ntlworld.com e mail address
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Guest      685 days ago  # + 0 -
Missing NTL email on Virgin Site Had two now one has disappeared, this afternoon!


message keeps coming up on Thunderbird telling me to put password in, everytime it comes up incorrect try again. It is correct, so I have gone on to the virginmedia site and signed in with my other ntl account, which went straight onto the email section, which is linked to the first ntl email is missing and now only shows one ntl email address! The other email was working perfectly this morning, so can only presume someone at Virgin has deleted it on their site!
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Guest      693 days ago  # + 0 -
Ntlworld email failure on Virgin Media

Cannot access my ntlworld email via web or outlook. Registered through Virgin Media. Have been on phone or using rescue gadget literally all day. Can't access my work emails!!
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Guest      712 days ago  # + 0 -
Ntlworld email faults on Virgin Media

Other ntlworld emails are working but have one that is showing all the issues mentioned her. Error states: The entered credential or authentication information does not work or are no longer accepted by provider. Please change them.
Needless to say the entered information is 100% correct and has been for many years.
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Guest      712 days ago  # + 0 -

Virgin Media seems to have totally neglected email faults on their website. Everything but email is mentioned or linked. You have to use other providers to see if there are any faults. Really is a dreadful oversight of their system.
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Guest      731 days ago  # + 0 -

No emails on ntlworld either sending or receiving
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Guest      732 days ago  # + 0 -

Cannot send or receive emails
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Guest      768 days ago  # + 0 -

Why can't I get my ntlworld emails will it be fixed soon
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Guest      773 days ago  # + 0 -
Login from my laptop brings up error message

6 Nov 2023 - login to my Ntlworld email not possible. Tried 2 different email addresses and both bring up this error message:
Login Failed
Error Code: FSB50
Your login request was unsuccessful. Please try again.
Can still access emails on my phone but not via my laptop.
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Guest      773 days ago  # + 0 -

My email address has been disabled and I cannot access my email account
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Guest      774 days ago  # + 0 -

Been without our home land line for a month & not my ntlworld email is up the kybosh, partners email account can't be accessed error message & with no land line!! Sent two letters on the issues & actually received a reply on 25-10-23. [V/Media letter dated 19-10-23] An investigator will look into the matters but they have 28 days to do this! Wonderful, I don't think so.
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Guest      807 days ago  # + 0 -

It seems Virgin Media, the owners of said email, are phasing all of these address out in favour of 3rd party emails, ie icloud etc.
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Guest      814 days ago  # + 0 -

It's not working again. Can't access on web site at all. Can send from mobile but no access to incoming emails
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Guest      839 days ago  # + 0 -

Past five days getting hundreds of emails a day of undelivered emails and out of office emails from all over the world.
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Guest      850 days ago  # + 0 -

emails no working again 3 times in 3 months
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Guest      850 days ago  # + 0 -

4 years of emails deleted without any warning. Many important emails lost
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Guest      853 days ago  # + 0 -

3 years of emails deleted in front of my eyes! many conversations/order confirmations lost.
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Guest      867 days ago  # + 0 -

email been down since June 2023
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Guest      875 days ago  # + 0 -
NTL e-mail

NTL e-mail down. Try to log in and just get a blank screen with the word “Forbidden” in the top left hand corner on i- pad and desktop. I can receive on my i-phone but scared to do anything in case I lose them. Call centre as no help saying it was an outage.
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Guest      875 days ago  # + 0 -
Email account I can't access

One of my Ntlworld email accounts has been down a week. Try to log in and it says
"Please ensure you provide the email address you use to sign into Virgin Media."
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Guest      876 days ago  # + 0 -

No ntlworld emails for 4 days. Cant change password. Call centre are no help
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Guest      876 days ago  # + 3 -

virgin media mail unavailable even after changing to new password.
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Guest      878 days ago  # + 0 -

Still unable to access Ntlworld after over 3 weeks.
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Guest      883 days ago  # + 0 -

No ntl emails for 7 days!
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Guest      884 days ago  # + 0 -

My ntlworld.com emails come through then disappear after a few minutes whether I have read them or not
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Guest      885 days ago  # + 0 -

still can't access ntlworld emails after 3 weeks!
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Guest      885 days ago  # + 0 -

Why can I get ntl emails on my iPhone but not on my PC which I need for work. Password been updated but still no emails.
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Guest      885 days ago  # + 0 -
Ink emails

Despite agent setting new password still cannot access ntlworld or Virgin Media. Says wrong email and password. Problems since 18th June and this time nothing since 3rd July. It’s a disgrace.
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Guest      888 days ago  # + 0 -

14/07/23. No NTL emails since 30/06/23. What are Virgin media doing about it?
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Guest      889 days ago  # + 0 -

Regular problems with sending mail. Takes days to sort . Convoluted process.
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Guest      891 days ago  # + 1 -

I am unable to log in to my e mail. I am getting a response saying incorrect e mail and password
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Guest      894 days ago  # + 0 -

Still no access to emails. Ntlworld down since 18/06/2023
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Guest      894 days ago  # + 0 -

Still not working. Down since 18/06/2023
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Guest      894 days ago  # + 0 -

For several days now I have not been receiving my emails
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Guest      897 days ago  # + 1 -

Webmail is showing "The entered credential or authentication information does not work or are no longer accepted by provider. Please change them." against my secondary email accounts, although I can still access them through email clients Windows Live and Thunderbird albeit they're very slow.
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Guest      897 days ago  # + 0 -

No emails fir 7 days. What’s going on?
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Guest      898 days ago  # + 1 -
Very Poor

Still no email from or to @ntlworld.com on iphone (2 weeks) No clear indication when after waiting 20 minutes on the phone. Then asked the same questions 3 times from three none clear English speaking people.
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Guest      898 days ago  # + 0 -

No ntlworld e mails for the past 14 days. my location is Cardiff. what can possibly be wrong that it takes so long to fix
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Guest      899 days ago  # + 0 -

Too many issues with the emails not syncing in the last 3 weeks
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Guest      899 days ago  # + 0 -
Incredibly - still not working

No NTLWorld emails since the 18th June. Still unable to login to the virgin website - doesn't recognise my email or password. Get the impression my email has been culled!
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Guest      899 days ago  # + 0 -
ntl email down yet again.

ntlworld email failing once again. Are they trying to slowly shut it down altogether just like they are with all their landline telephone services? Come on Virgin sort your act out, this is "virgin on the ridiculous" excuse the pun.
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Guest      900 days ago  # + -1 -

Third day of problems, no end in sight.
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Guest      900 days ago  # + 3 -
Taking liberties with ntlworld.com email.

ntlworld emails are still not fully up and running after three days of chaos., My secondary a/cs are unrecognised on VM webmail. Primary a/c Outbox remains frozen on Windows Live Mail.
Liberty Global who own VM really ought to rename themselves to Taking Liberties Globally.
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Guest      901 days ago  # + 3 -

Email down again. If tgey are trying to get people to switch to other providers they are doing a good job of annoying people.
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Guest      901 days ago  # + 1 -

Connection to server timed out on Thunderbird for NTL email Email servicing/maintenance was notified last couple of days
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Guest      901 days ago  # + -1 -

No NTL emails again!!
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Guest      902 days ago  # + 1 -

No Ntl world emails again!! Myself and thousands of other are not happy
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Guest      902 days ago  # + 1 -

Emails coming through at last but sadly all with no content!!!
What is going on
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Guest      902 days ago  # + 1 -

Again no email! ????
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Guest      904 days ago  # + 1 -

No email service, in or out, for last 10 days.
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Guest      904 days ago  # + 0 -

I cannot login to my e mail for over one week
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Guest      905 days ago  # + 2 -
Appalling

Still no access to my VM account, still no emails being received by Apple Mail. That is 9 days. I think the urgency has gone out of it, and in typical VM manner, dont give a rat's ass.
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Guest      906 days ago  # + 1 -

Awful customer service always contradicting advice
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Guest      906 days ago  # + 0 -

Still unable to access emails after 2 weeks! Changed password and checked settings. Still not working. Have switched to another company.
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Guest      907 days ago  # + 0 -

email not working
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Guest      909 days ago  # + 1 -
Broadband back but still got email issues!

Still problems getting ntlworld.com emails though Virgin media, have finally got broadband back today (Thursday 22/6/23) ever since it being down from Sunday 18/6/23 but still getting message on home page that there are continuing problems with emails that they are aware of and trying to fix as soon as possible but not giving any details or possible fix date - complete nightmare ???????????? come on Virgin - why are you taking forever to sort a fix. Leaving people without access to emails in todays day and age is disgusting for such a large company.
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Guest      910 days ago  # + 0 -
PLEASE HELP!

Still no ntlworld emails.. extremely frustrating, how long is it going to take? I've had this ntl for years and years and so used to it. Please help!
Can someone reply back with any news...Thanks
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Guest      911 days ago  # + 2 -

Not able to access since Sunday 18th June, today is Wednesday 21st. No explanation from Virgin about what’s going on.
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Guest      911 days ago  # + 0 -

My emails are now arriving but my wife still has no email access since Sunday night!
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Guest      911 days ago  # + 0 -

Emails came through 10 mins ago hopefully stays that way ????
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Guest      911 days ago  # + 0 -

emails wont load, no messages or updates about the outage
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Guest      912 days ago  # + 4 -

Ntlworld emails not worked for 3 days
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Guest      912 days ago  # + 1 -
No ntlworld e-m's today

I have not received any ntlworld e-mails today and just did a test sending an e-mail to another personal e-mail address and to my ntlworld one, the other arrived still no ntlworld e-m
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Guest      912 days ago  # + 1 -

All emails to ntlworld Belfast coming back undelivered via MAILER DAEMON
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Guest      912 days ago  # + 4 -
No emails

No ntlworld emails so far today. Yesterday was the same until around 9.00pm, and then a load of emails came through. Wondering if this will happen again. Judging by all the comments, I'm not alone!
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Guest      912 days ago  # + 1 -

Any update on this still not recieving any mails through webpage sign in or outlook
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Guest      912 days ago  # + 1 -

Cannot access my ntlworld emails since yesterday. This is for my business. No warnings either
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Guest      912 days ago  # + 1 -

Email down for 2 days!!!
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Guest      912 days ago  # + 1 -

Ntl world down for the 2nd day - not good enough!!!
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Guest      912 days ago  # + 0 -

2nd day running no emails are coming in and desperately waiting for some test results!
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Guest      912 days ago  # + 1 -

Back to no emails
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Guest      912 days ago  # + 0 -
Ntlworld emails down?

I have not received new Ntlworld emails for several hours now. Had loads of issues last night trying to send emails, Now noon on Tuesday, 20th June.
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Guest      912 days ago  # + 0 -

Still no NTL emails, ridiculous !
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Guest      912 days ago  # + 0 -
Not able to retrieve new emails after NTLWorld.com mail server issue

After more than a day (since 18/6/2023 about 3 pm) could not log in to the NTLWorld.com email account, I was temporarily able to retrieve emails, but I noticed that my last income mail was about 9 pm yesterday. By now (about noon on 20/6), I usually would have about 20 emails, but nothing at all even keep refreshing the screen.
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Guest      912 days ago  # + 0 -

ntl email still not working tuesday 20th 10.30 am
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Guest      912 days ago  # + 0 -
Is it true

I have just read in the comments section that Virgin are stopping the ntlworld service. I've heard nothing regarding this. If this is the case then I need to start to start trying to figure out how to use another email on my computer.
Maybe they'll contact by email! Oh! Wait!
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Guest      912 days ago  # + 0 -
So much for modern technology

I am unable to receive emails on my ntlworld account. Apart from a Google email which I rarely use I do not have twitter or any of the other electronic communications. Don't get me wrong I like not getting all the junk and constant bombardment from companies that I am not interested in but I do require important emails. I've not seen nothing on the news
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Guest      912 days ago  # + 0 -
Ntlworld.com - on the way out?

I submitted a complaint to Virgin Media yesterday and received a callback just now. Obviously VM are working on the email issue, but the startling additional message was that VM intend to withdraw the ntlworld.com email service in its entirety by the year end, and that users will be officially notified in due course. VM need to come clean right now.
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Guest      912 days ago  # + 0 -
No ntlworld.com email service from Virgin Media.

Ntlworld.com is still down after a stuttering return yesterday evening. One of my accounts isn't working at all, but I can send emails via the smtp server from another account. The pop3 server isn't working so I'm not able to receive any email from Virgin/ntl whatsoever. Web mail isn't loading messages either.
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Guest      912 days ago  # + 3 -

Not receiving any emails since last night 19/6/23 .....nightmare any help would be appreciated here
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Guest      912 days ago  # + 2 -

Thought it was fixed last night as all my emails came through. Not this morning though now back to nothing ????
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Guest      912 days ago  # + 2 -
STILL NOT WORKING

Received 10 emails then no more and again just no emails just ‘checking for Mail’ message. Where are my emails virgin it’s beyond a joke now
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Guest      912 days ago  # + 2 -

Email not working since Sunday, 4500 unread emails uploaded last night, this a.m. they are gone, and no access to any emails in or out
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Guest      912 days ago  # + 1 -
Sarah

Started loading emails this morning at a rate of 28 of each message... By the time I worked down deleting 27 of the 1st few they all disappeared and loading circle now just spins. Expecting important emails today. Not good enough.
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Guest      912 days ago  # + 2 -

Utter chaos! Not working again this morning after brief spell late yesterday when some messages arrived.
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Guest      912 days ago  # + 1 -

Emails arriving but disappear before I can open them.
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Guest      912 days ago  # + -1 -

Down again this morning 20/06/19. Not receiving emails.
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Guest      912 days ago  # + 0 -

they changed domain to "riptv.net".
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Guest      912 days ago  # + 0 -
Stafford - service resumed.

About 30 emails delivered in the last hour. Many are test emails I sent, and some are from Outlook as I checked and checked settings. Also some from last thursday/Friday being re-delivered! ?
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Guest      912 days ago  # + 2 -

NTLWORLD JUST STARTED WORKING ON MY IPHONE!
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Guest      912 days ago  # + 1 -
Absolutely baffled !

2230 hrs. Email supposedly fixed according to Virgin but is still not working. Changed my password and done everything that Virgin's awful, confusing and circular Help suggests. They claim there are no problems in my area and in the next breath tell me that email is unavailable.
I am lost, I do not know what to do next.
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Guest      912 days ago  # + 0 -
STILL NO EMAILS 2200hrs

Well 3pm came and went, no emails. 7.30pm came and went still NO EMIALS. Come on virgin this is not the service I pay through the nose for!!!
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Guest      912 days ago  # + 1 -

They pump up the prices and then can't even provide a reliable email service. Not happy.
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Guest      912 days ago  # + 2 -

No ntlworld email since 23:00 on 18.06.23 and Virgin no help whatsoever
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Guest      912 days ago  # + 2 -

No emails today very annoying
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Guest      912 days ago  # + 1 -

No email all day…and it’s is important to me I’m in Norfolk
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Guest      913 days ago  # + 5 -

Kelly they have a message on main page of virgin media
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Guest      913 days ago  # + 3 -

Where are you getting the updates about when service will resume I can’t see anything anywhere
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Guest      913 days ago  # + -1 -

So their service status now says by 7.30pm UK time on 19/6.
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Guest      913 days ago  # + 0 -

I haven't received any emails since 3.30 pm yesterday.
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Guest      913 days ago  # + 0 -

Not receiving emails today.
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Guest      913 days ago  # + 0 -

How long before we get emails
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Guest      913 days ago  # + 4 -

Still can't access email. Grrrrrr
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Guest      913 days ago  # + 0 -

Clunky
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Guest      913 days ago  # + 0 -
HELP! No access on PC - any ideas?

Help! I can access emails on my iphone but not on my PC - I have restarted my PC but it still won't load - anyone any ideas? Driving me nuts and I could live without another hour on the phone on hold to Virgin Media!!!
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Guest      913 days ago  # + 1 -
Now Connecting

I believe part of the issue is fixed as it does now connect. However, there will be a lot of email queued up which needs to work its way through their mail system. I had just one email dated today at 13:10 and I know there should be a lot more to come.
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Guest      913 days ago  # + 1 -

Still not happening here in Aylesbury...got 1 in and nothing out, then went down again...can't have very good technicians at Virgin.
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Guest      913 days ago  # + 2 -

Too many outages., It takes VM an age to acknowledge they have a fault. There is no direct reporting option on the 150 telephone 'Helpline' and should you be 'lucky' enough to get through to the call centre in India(?) the operators just read some standard script back to you, change your password blah, blah.
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Guest      913 days ago  # + 1 -

Email inbox now saying updated just now…. A load of tosh because I know there are at least six messages I have yet to see!
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Guest      913 days ago  # + 1 -

Macclesfield email started arriving at 12.02
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Guest      913 days ago  # + 0 -

Apparently an update at 3pm so don't hold your breath...
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Guest      913 days ago  # + 0 -

My ntlworld emails still down in Aylesbury...C Service an absolute joke..
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Guest      913 days ago  # + 2 -
Virgin Media's Abysmal Customer Service

Virgin Media's so called customer service is a joke. If you open a complaint, you have no way to answer to it once they reply. I have opened four different complaints now related to my orogonal one which was to do with a complete outage for a week, I had a lady call me two days running assuring me she was looking in to compensation, then I heard nothing ever again. Each time I opened a complaint they replied (probably computer generated) that there was no outage reported in my area. I was not saying there is, I was saying there was back in April and that I have heard nothing ever since. Because the complaint is closed when they answr, I have to open another one referring to that last one and so it goes on. Absolutely abysmal service
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Guest      913 days ago  # + 2 -
ntl email not working

Ntl email account fails to connect, been like this since 22.30 18th June 2023 and still like it today 19th June 2023 at 12.10.
Not receiving emails from gov.uk or my hospital appointments.
Come on virgin get your act together!
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Guest      913 days ago  # + 0 -

Ntlworld not receiving emails in Bournemouth
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Guest      913 days ago  # + 0 -
It's being worked on.

Apparently they will have the service back around 1400/1430 at current estimation. They have been working on the service outage all morning. I was on hold to Virgin Media for about an hour!
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Guest      913 days ago  # + 0 -

Emails won’t load… just says checking for mail. Has anyone any clue when it will be back up and running?? (emails urgently needed) ????????
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Guest      913 days ago  # + 0 -

NO EMAILS COMING THROUGH SINCE YESTERDAY
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Guest      913 days ago  # + 0 -

NTL down since late yesterday afternoon. Amersham, Bucks.
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Guest      913 days ago  # + 0 -

They are aware Colin and have been working on it since 5.30 this morning
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Guest      913 days ago  # + 0 -

They are working on it atm
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Guest      913 days ago  # + 0 -
Mr


Email not being received

Not working in Northampton
NN2 6QJ seems to send but cannot confirm action as not receiving test to self . No email for two days received
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Guest      913 days ago  # + 0 -

Not working in stafford area? Again
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Guest      913 days ago  # + 1 -
Ntlworld email down yet again.

ntl mail down today. The third time this year, January & April previously.. VM seem to be the last people on the planet to be aware of the problem. No mention on their website and the 150 so-called 'Help Line' is a joke.
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Guest      913 days ago  # + 2 -

Not working in Poole either
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Guest      913 days ago  # + 0 -

sending but not receiving. Stafford area. Since last night.
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Guest      913 days ago  # + 0 -

Email not loading! Middlesbrough 19/06/2023
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Guest      913 days ago  # + 0 -

Ntlworld emails not working. Ng24 Notts
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Guest      913 days ago  # + 0 -

NTL email down. Not loading all morning so far
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Guest      913 days ago  # + 0 -

Ntlworld.com not Receiving emails
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Guest      913 days ago  # + 0 -

My email Ntlworld.com hasn't been working since yesterday afternoon 18/6. Bromley area.
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Guest      913 days ago  # + 0 -

OK, I see them now!
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Guest      913 days ago  # + 0 -

Do you need to be a member to post here? My posts were visible, and have now disappeared.
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Guest      913 days ago  # + 0 -

Email not working Longstanton Cambridge NTL
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Guest      913 days ago  # + 1 -

Not working in Herne Bay, Kent since 18/6
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Guest      913 days ago  # + 0 -

No emails for 2 days!
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Guest      913 days ago  # + 1 -

Keeps going down signal weak yet it was supposed to be improved in this area bill goes up £7 per month and service is worse and has been for along time
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Guest      913 days ago  # + 1 -

Email not loading since last night
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Guest      913 days ago  # + 0 -
Virgin Media unaccessible as well.

I also tried to login to my virginmedia account and it shows "We'll be back soon
We're experiencing some problems right now. Please give us a call on 0800 052 1107" so something is afoot!
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Guest      913 days ago  # + 2 -

e-mail not working in Redcar
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Guest      913 days ago  # + 0 -

NTL emails not working in potters bar
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Guest      913 days ago  # + 0 -

Email not working Sunderland
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Guest      913 days ago  # + 4 -

NTL world email not working
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Guest      913 days ago  # + 1 -

Ntlworld email not working for me either. Huddersfield
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Guest      913 days ago  # + 2 -

NTL email not working in Reading
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Guest      913 days ago  # + 1 -

NTL email not working Cambridge
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Guest      913 days ago  # + 1 -

NTL and Virgin emails not working, just continual "Checking for mail"
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Guest      913 days ago  # + 1 -

Email not working Watford
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Guest      913 days ago  # + 2 -

Ntlworld email not working Hampshire
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Guest      913 days ago  # + 1 -

ntlworld email not working in Nottingham.
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Guest      913 days ago  # + 1 -

Ntlworld email not working Bournemouth
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Guest      913 days ago  # + 1 -

Ntlworld email not working in Stoke on Trent
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Guest      913 days ago  # + 1 -

EMAIL NOT WORKING
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Guest      913 days ago  # + 1 -

Email not working. Norwich
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Guest      913 days ago  # + 2 -

Emails not working Linslade Leighton Buzzard
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Guest      913 days ago  # + 1 -

Ntl email not working on two accounts
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Guest      913 days ago  # + 1 -

Email not working, Bedford
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Guest      913 days ago  # + 3 -

Emails not loading
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Guest      913 days ago  # + 2 -

Email not working Derby
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Guest      913 days ago  # + 1 -

Ntl world email not working. Newmarket.
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Guest      913 days ago  # + 3 -

Email not working - Dorset
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Guest      913 days ago  # + 1 -

Ntlworld email not syncing Cleethorpes
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Guest      913 days ago  # + 1 -

Ntlworld email not working shoreham by sea
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Guest      913 days ago  # + 3 -

NTLWorld email not working - West Yorkshire
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Guest      913 days ago  # + 2 -

Ntlworld email not working. Portsmouth
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Guest      913 days ago  # + 2 -

Ntlworld email not working, saying currently unavailable
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Guest      913 days ago  # + 1 -

Ntlworld email timing out
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Guest      913 days ago  # + 1 -

ntlworld email account not loading
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Guest      913 days ago  # + 18 -

Ntlworld email not loading
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Guest      913 days ago  # + 14 -

Ntlworld currently unavailable?
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Guest      913 days ago  # + 2 -

Connection to ntlworld IMAP service failing
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Guest      913 days ago  # + 2 -

Ntl world email down
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Guest      913 days ago  # + 91 -

NTL WORLD Email is not working
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Guest      925 days ago  # + 0 -
NTL WORLD Email not syncing to windows live mail.

Exactly the same thing here in Leicester.
My main ntlworld email account not working since 5/6/23.
Helpline said it was locked and could take 5 days to sort out.
Took 3 hours and 3 different customer services reps to tell me that!
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Guest      932 days ago  # + 0 -
No ntlworld emails

Cannot access ntlworld emails . Like others have stated get message Account error, no password provided for ntlworld. Never had a problem previously. Contacted Virgin, frustrating the guy couldn’t help and he raised a ticket could take 5 working days to resolve!!
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Guest      947 days ago  # + 0 -

My ntl email has been down since 25th April Virgin Media keep asking me to change password they are useless I’ve spent hours on the phone speaking to people in India and get nowhere apart from a smiley sad face saying oops there appears to be a problem at our end well why don’t they fix it
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Guest      969 days ago  # + 0 -
Miss

Changed password on email account. Fine to access email via a browser.
However iphone email app not accessible as password won’t work! Worryingly it does if I use the old password. Eventually a Virgin person said there was a problem they ate working on it?! Not happy
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Guest      1006 days ago  # + 0 -

My ntlworld email has been down for two days, says server cannot be reached
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Guest      1021 days ago  # + 0 -

No emails for ntlworld since Monday evening 27/2/23. Nothing has changed my end, just stopped working
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Guest      1025 days ago  # + 0 -

Ntlworld email not working in the Ap or on the browser.
Agent tried helping but she can’t fix the issue, will have to call me back
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Guest      1030 days ago  # + 0 -

I currently have a problem sending e-mails. It was fine earlier today. I can receive them.
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Guest      1038 days ago  # + 0 -
Email problems

I am not receiving emails as regularly as I have in the past. Tried sending an email, It wasn’t received. Is there a problem with NTL addresses ?
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Guest      1039 days ago  # + 0 -

My ntlworld.com address doesn’t appear to be working
MJ
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Guest      1040 days ago  # + 1 -

Still not working. Wonder if they have closed all accounts
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Guest      1041 days ago  # + 0 -

No emails since Monday! Not the first time this has happened, so frustrating
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Guest      1042 days ago  # + 0 -

Ntl world emails not working for the past couple of days
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