Ifit.com Current Status

*Current Status is based on reports from UpdownRadar users and social media activity data

Website: Ifit.com

Transform your home gym with an iFIT membership. Gain access to personal trainers, ab workouts, strength workouts, cycling classes, yoga classes, & more.

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Forum & Comments (148)


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 Ifit.com status: NO ISSUES  148 comments

Ifit.com problems for the last 24 hours


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Admin    •    comment pinned    #
Possibly, redirect from different versions is configured incorrectly on Ifit.com. In this case, use the links below:

http://Ifit.com    https://Ifit.com    http://www.Ifit.com    https://www.Ifit.com


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Becky    •   19 days ago  # 7 April 2024 + 0 -

The workouts just keep buffering & won't load. It's been going on for about a week on Nordic Vault. No issues on any other device though.
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dwh    •   45 days ago  # 13 March 2024 + 0 -

ifit.com not working 3/13/2024
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BroMoney    •   52 days ago  # 5 March 2024 + 0 -

2 ifit machines wont connect, no ping to website, it's out.
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Guest    •   61 days ago  # 25 Feb 2024 + 0 -
★ ☆ ☆ ☆ ☆

Very intermittent
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AGV    •   85 days ago  # 2 Feb 2024 + 1 -

https://www.ifit.com/ - 403 Forbidden WTF?

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Philip    •   97 days ago  # + 1 -
iFit sucking fir 2024 Fitness Goals

Website login gives me a 403 forbidden error. App on iPhone and on machine says login information is incorrect even though it is correct. Factory reset my machine twice and it still won’t work.
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Shane    •   103 days ago  # + 0 -

Can’t login on my phone or machine…and no customer service until Monday. Not okay
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Jay N    •   104 days ago  # + 0 -

Ifit says unable to log in on bike is a known issue…. Well how does that help me?????? Can on website or app, but not on bike
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michelle    •   111 days ago  # + 2 -

im having login issues
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Trena    •   112 days ago  # + 3 -

I have been unable to log into ifit yesterday and today-- is anyone else having this problem?
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Nelee    •   148 days ago  # + 0 -
ifit doesn't work

I can't do anything on my rower because ifit wants to update every five minutes. I also can't open the app on my phone. It is making me really think I made a poor purchase. I hate how everything is dependent on software and internet these days.
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Kyler    •   170 days ago  # + 0 -

My iFIT bike just pulls up a white screen. Same with the app. Won’t load. What is going on?
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Geoff Allen    •   175 days ago  # + 0 -

use

https://www.ifit.com/settings
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Mgb    •   175 days ago  # + 0 -

Anyone else unable to log into website just takes you back to homepage
Unable to speak with ifit and no reply to email - shocking !
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Carey    •   185 days ago  # + 0 -

Anyone else's s22i not working? I can't load workouts, can't search, can't access library. Yes I've reset and wifi connection is good.
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Don    •   203 days ago  # + 1 -

Please fix the ifit.com web site only shows setting. Roll back to the last good web site that had all the funtionality that is now gone.
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JP    •   221 days ago  # + 0 -
signin to website down?

trying to link strava to ifit i believe its through website only but signin with username password just goes into a loop and asked to sign in again?
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Guest    •   221 days ago  # + 0 -
★ ★ ★ ☆ ☆

account/login website poor - not working
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Bob    •   241 days ago  # + 2 -

They are the absolute WORST software people on the planet!!!
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Marissa    •   243 days ago  # + 3 -
Many days of maintenance w no ETA to finish

Website only goes to setting page. Like several others, I reached out to ifit 3 days ago and was told they’re conducting maintenance and have no ETA on when it will be done. There is no banner or alert on the site. Ifit is such a ridiculous mess and we’re handcuffed to their expensive subscription software and issues to use the functionality of the expensive machine we paid for to do more than basic manual mode.
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George    •   245 days ago  # + 5 -
iFit Down. I am moving on.

Like most my subscription goes straight to settings. I interacted with the customer support and was told that 'some functions have been removed from the site.' They were zero help.
IO am currently trying to bike across Canada and will not give up it easily. There is a back door you can use if your subscription is still active where you can still map out your routes.
https://www.ifit.com/workout/create#map%20based%20workout
It is still active but with the rest of the site down you can no longer look at your planned rides, completed rides and your calendar. This routes you create still cast to the device, as far as I can see. Good luck to all.
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Brett    •   262 days ago  # + 0 -

Won't load. Sooooo many problems with ifit and proform.....
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Guest    •   268 days ago  # + 1 -
★ ★ ☆ ☆ ☆

f*** ifit
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Amber    •   314 days ago  # + 0 -

Not loading everything gone
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Jennifer    •   318 days ago  # + 0 -

It’s like all my challenges and current rides are gone. Not allowing me to do anything other than a manual ride.
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AB    •   318 days ago  # + 0 -

Not showing any of my previous workout data and I can't launch any of the activity sessions.
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Guest    •   319 days ago  # + 0 -

Buffing issues at end of workout. Could not finish and save. Lost credit towards milestone.
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Guest    •   322 days ago  # + 1 -
★ ★ ★ ☆ ☆

Love the vids so much, but the app constantly crashes or just won't work at random times.
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Harding    •   353 days ago  # + 2 -

White screen on treadmill and phone app
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bgold    •   356 days ago  # + 0 -
premium subscription

I canʻt use the on app workouts, it says "available only to premium members." I have a paid subscription, and I donʻt see anywhere to upgrade to "premium."
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Guest    •   389 days ago  # + 1 -
★ ★ ★ ★ ☆

Always freezing
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Reb    •   399 days ago  # + 0 -

iPad 10th gen iFIT app shows only white screen. Worked yesterday (3/23/2023)
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Guest    •   404 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Workouts don't load.
Marks all content as available only to "Premium Members", which I am.
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Mark F    •   410 days ago  # + 0 -

Cannot create any workouts for my TDF bike. Why? Also, no ride info is loading on my screen - not even the music screen.
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Paul    •   421 days ago  # + 0 -

Ifit still not loading
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Bea    •   422 days ago  # + 0 -
IFit not loading.

I can't load any workouts on my treadmill. I have factory reset, but the three dots keep loading the workouts are not starting. Then after a while, I get an error message. This is very annoying.
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ST    •   422 days ago  # + 0 -
Ifit notnworking

2nd March 23. Can’t load any workouts on treadmill. Has 3 dots flashing on the button where you press start. Keep getting error message eventually.
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George    •   422 days ago  # + 0 -
iFit not working, 02 MAR 2023

App loads, workout appears on screen but start workout button never finishes cycling / appears on screen. I mean you have a button with moving dots but the words "start workout" never appear in button. I've tried multiple smart devices and different pieces of equipment (rower, bike, stair climber, etc.ery disappointing.
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Michelle    •   422 days ago  # + 0 -

No of it cannot load any on equipment or app
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Steve    •   422 days ago  # + 0 -

Workouts not loading on bike, treadmill or phone. Apple TV app seems slow but working.
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Guest    •   422 days ago  # + 0 -

Programs not running in the app. Everything appears to load ok but a message that it can't find training data.
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Guest    •   422 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Lack or response. Very very slow to respond. Warranty work almost non existent. Poor communication. Treadmill not working now for 6 weeks…… still under warranty.
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Anthony    •   431 days ago  # + 1 -

mild buffering once I was able to login. login, had to retry several times even though I had never logged out.
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Jennifer    •   431 days ago  # + 0 -

Can't login. Site 504 error
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LG    •   433 days ago  # + 0 -

Cannot sign into ifit.com to manage my account.
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Jimbo    •   450 days ago  # + 0 -

Workouts won't load since last week
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Peg    •   501 days ago  # + 0 -
No log in for weeks

Have not been able to connect at ifit.com through Amazon Fire for over a week. Only get one screen and cannot access the menu, etc. When I try and connect to a particular workout, I just get the blue circle then an "oops somehting is wrong" screen. Just paid alot of money for renewal so am not happy with the service.
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Tim    •   505 days ago  # + 0 -

I haven’t been able to log in since November 30th, what’s the deal?
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steve    •   505 days ago  # + 0 -

unable to login on s22i.
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Peggy    •   518 days ago  # + 2 -
Solution found!

I had the same issue and it had been been resolved by the support service after having spoken to different persons. My IPad was in French and the solution had been to turn it in English and the issue had been resolved immediately. Since that, it works very well as before. I was not explained why this issue happened.
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Ketil    •   521 days ago  # + 2 -
Solve iFit not working on iphone or ipad

If the app won’t start on iPhone or iPad, only logo show. Turn on airplane mode, wait for connection error message. Turn off airplane mode and press retry in app. It should then work.
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Peggy    •   534 days ago  # + 4 -

November 9, the App still does not work, always the same screensaver, and no answer from the support.
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B.S    •   537 days ago  # + 0 -

Ifit app does not work on iPhone.
No answer from support.
Are canceling my subscription.
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Guest    •   537 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

System down
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Fred    •   537 days ago  # + 0 -

November 6 and still not working either for us!!
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Martin    •   538 days ago  # + 0 -
iFit App not working

Tha same as Alex on November 2 - The application does not work on any of iPhones and iPad in our family. Screensaver and that's all. Slow reaction from Support ...
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Alex    •   541 days ago  # + 0 -

The application does not work on a smartphone. Screensaver and all... Why take money if you can't properly serve customers?
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Dagmar    •   549 days ago  # + 0 -

Nordictrac rower - ifit not loading
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Saba    •   557 days ago  # + 0 -

Treadmill-- all of a sudden having connection issues. IFIT won't load. Machine won't work in manual mode either. Was working fine on Friday, 10/14. IFIT app won't load on my phone either.
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Carrie    •   569 days ago  # + 0 -

“Whoops an error occurred” try again button doesn’t work. Won’t work on machine or phone. Worked fine yesterday but hasn’t all day today. Help!
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LA    •   578 days ago  # + 0 -

my elipical will not power all the way on
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Traci    •   580 days ago  # + 0 -

IFIT down ? 9/25/22?
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Lynn    •   619 days ago  # + 0 -

Two machines with iFit from Nordictrack not working... What is going on? Customer Service is crap... I feel like I wasted so much money. Never buying from Nordictrack ever again and same goes with a lot of other people I know.
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Nancy    •   640 days ago  # + 0 -

My ifit program has been down since yesterday - nothing has helped fix it. Customer service is a joke
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Guest    •   640 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

They suck
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Barb    •   640 days ago  # + 0 -

I restarted 3 times. Any suggestions?
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Barb    •   640 days ago  # + 0 -

My iFit and treadmill won’t start. The app on my phone works but the treadmill won’t
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Sunni Vital    •   641 days ago  # + 0 -

I have reset internet and reset my treadmill and I have unplugged it and reset it and it just says oops there was an error try again and it won’t let me log in either
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Josh    •   641 days ago  # + 0 -

Restart your systems and it will fire right up.
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Gwen    •   641 days ago  # + 0 -

Never mind. It’s working now.
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Gwen    •   641 days ago  # + 0 -

Same here. Both on iPhone and treadmill the app keep giving me an error. ????
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Chris    •   641 days ago  # + 0 -

Able to log into the iPhone app but our S22i won't connect, just getting the Whoops message after booting.
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Chris    •   641 days ago  # + 0 -

iFIT app on phone and iPad both showing “Whoops” error message in Ontario, Canada. Even getting an add menu screen on their website.
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Alan    •   641 days ago  # + 0 -

my treadmill and other fitness equipment using ifIT are unable to connect. Same error message on all of them, Whoops! An error has occurred! Rebooting or even erasing and reconnecting with the WIFI does not solve the issue
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Nita    •   641 days ago  # + 0 -

Whoops! An error occurred. This is the only thing that keeps popping up. I even unplugged the entire Nordictrack to reboot it three times.
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Troy    •   641 days ago  # + 0 -

Treadmill app down. Getting "whoops" error message
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manual works    •   641 days ago  # + 0 -

treadmill and app are down
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Mich    •   641 days ago  # + 0 -

Whoops! An error occurred. This is the only thing that keeps popping up. I even unplugged the entire Nordictrac to reboot it twice.
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Jasmine Way    •   641 days ago  # + 0 -

I keep getting a message of whoops an error has occurred
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Carrie    •   641 days ago  # + 0 -

Bike as well☹️
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Teja    •   641 days ago  # + 0 -

App and treadmill down
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Kenzi    •   641 days ago  # + 0 -

Keep getting this message: whoops! An error occurred.
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Peter    •   641 days ago  # + 0 -

Bike and app are down
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Melisa    •   641 days ago  # + 0 -

Same for me on the treadmill
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Myriam    •   641 days ago  # + 0 -

Same for me direct on the bike :(
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Alison    •   641 days ago  # + 0 -

Also getting whoops! Error while trying to load on treadmill.
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Andrea    •   641 days ago  # + 0 -

App not working on iPhone or iPad. Just getting an exclamation point and "Whoops! An error occurred. Try again". No workouts loading.
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Home Squad    •   641 days ago  # + 0 -

we cannot get the workouts to load. buffering and buffering. the wheel of death
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Stewie    •   669 days ago  # + 0 -

Can't access workouts on Proform Treadmill or website. App works fine (but doesn't control my treadmill). Everything fine on Friday, but it's a bust today.
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Lori    •   685 days ago  # + 0 -

Nordictrack Vault won't load workouts. "Buffering" forever and will not load.
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Guest    •   700 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Absolutely the worst service ever. Continually down, updates take forever and resets are common. Can't believe I've locked into three years with these people. Absolutely horrible.
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Guest    •   703 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Intrusive, slow, poor customer service, more interested in location of equipment than servicing problems, workout routines are glitchy on the machine and still pictures, really? I would never recommend iFit nor Nordic Track to anyone because they have lost sight of their purpose, providing an exercise program. Instead, I think they are just data mining to sell their customers information to all comers. Why else worry about things such as, "what room is your treadmill in?"
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Al    •   720 days ago  # + 0 -

Ifit fusion cst won't load workouts
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Melissa    •   772 days ago  # + 0 -

Ifit videos not loading on my proform treadmill tried Everything. Still not loading no workouts found even tho I have workouts queued ????
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Jennifer    •   773 days ago  # + 0 -

Ifit not connecting on my proform elliptical
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Luke    •   777 days ago  # + 0 -

Had same issue as "Sue". Ifit launched on "Google tv" but would not load workouts. Switched router dns to Cloudfare 1.1.1.1 (from 8.8.8.8) and reset network. Seems to work now. Don't know if this is the fix or a coincidence. Do your own research on alternate DNS and give it a try.
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Chris    •   778 days ago  # + 0 -

Can’t load ifit on proform treadmill
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Jennifer    •   778 days ago  # + 0 -

I cannot load iFit on my NordicTrac R35
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Sue    •   785 days ago  # + 0 -

I'm having the same difficulty on my new Sony TV with the Google platform.
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Guest    •   803 days ago  # + 0 -

I am able to login to I fit on my treadmill and my phone. However I'm not able to login on the Apple TV or Roku. Availability on my Apple TV or Roku could be the deciding factor if I decide to continue the subscription or not. Hopefully they get this fixed soon.
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Guest    •   810 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

The virtual assistant is trash, the ifit software is trash, I don't believe they have employees. No live person to speak with. Round and round you go with no resolve. Garmin ifit sync, nope. Plenty of other fitness companies to choose from. Beware!!!
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Guest    •   850 days ago  # + 0 -

Also, after multiple long phone calls, the only answer I have been given is.. "we are rolling out new updates" ..thats it
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Guest    •   850 days ago  # + 0 -

After 2 wonderful years with my bike, I have been having issues with the ifit application on my bike for 4 mths now. the manual setting is the only thing that works. After 2 resets, a pin reset, factory rest they sent me a new console. Still having issues. Have done factory reset, pin reset.. etc on new console and still get the "unfortunately ifit has stopped working" message. What a joke. I cant fathom them sending new gear out with issues like this...
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Jennifer    •   858 days ago  # + 0 -

iFit is an iJoke. What's the point if it never works?
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Jeff    •   858 days ago  # + 0 -

cannot download track history
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Guest    •   862 days ago  # + 0 -
★ ★ ☆ ☆ ☆

Very spotty service for Nordictrack lately
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Guest    •   866 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Horrible software
Captive exercise equipment
Get a pile of bricks and move them around instead
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Vroni    •   871 days ago  # + 0 -

Their cloud server AWS based in the US is down, as is Netflix, Disney+ and more
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A lotta money for nothing    •   871 days ago  # + 0 -

Down in KS.
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Bone Thugs    •   871 days ago  # + 0 -

If it down WA state
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Dents    •   871 days ago  # + 0 -

Down in the United Kingdom too
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JD    •   871 days ago  # + 0 -

Hopefully comes back online soon!! I workout when it's convenient with my schedule. Which is now, ugh!!
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JC    •   871 days ago  # + 0 -

No ETA to solve the issue, it´s not all on Ifit guys, depends on amazon cloud engineers, the outage is affecting several services (including Ifit).
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Wes    •   871 days ago  # + 0 -

IFit still down at 1:10 Mountain Time
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K    •   871 days ago  # + 0 -

In AZ. How long till it’s fixed?
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JC    •   871 days ago  # + 0 -

Ifit support says: Identified - Engineers have identified an issue with AWS cloud provider. We are actively working to restore functionality.
Dec 7, 11:08 MST
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CB    •   871 days ago  # + 0 -

Ifit site down in Alabama
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JC    •   871 days ago  # + 0 -

Ifit bike not working in GT.
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cassieleesmiles    •   871 days ago  # + 0 -

iFit down MN
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LP    •   871 days ago  # + 0 -

IFIT bike not working in WA. "Oops! An error occurred". Yeah no s---
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Dee Bee    •   871 days ago  # + 0 -

SRSLY don't need any excuses - down in NY
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mike g    •   871 days ago  # + 0 -

ifit also down in UK
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Megan    •   871 days ago  # + 0 -

IFIT treadmill and app both down. Keep getting error message
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Chad J    •   871 days ago  # + 0 -

Same in Dallas
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ChicoD    •   871 days ago  # + 0 -

Same in Seattle
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Mary Brady    •   871 days ago  # + 0 -

Same for me in Idaho- able to do msnual workout
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Jared    •   871 days ago  # + 0 -

IFIT Treadmill down and not responding. App not working in Minnesota.
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Bill    •   871 days ago  # + 0 -

iFit treadmill down and not responding. App also not working in Ohio
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Amine Nefzi    •   871 days ago  # + 0 -

Treadmill App is down i think it's related to aws outage
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Rachael    •   871 days ago  # + 0 -

Same error for me. On app and machine.
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Lisa    •   871 days ago  # + 0 -

Same issue in MN
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Kate    •   871 days ago  # + 0 -

Down now for me
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Alec    •   871 days ago  # + 0 -

Oh thank god I just got my S22i yesterday was concerned it was something with the machine
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Kyle    •   871 days ago  # + 0 -

Down for me as well.
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Ryan Towsley    •   871 days ago  # + -1 -

Is iFIT down right now, I’m getting the opps page on the treadmill
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Martin    •   871 days ago  # + 0 -

Whoops! An error ocurred
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Josh    •   871 days ago  # + 0 -

App and treadmill saying, "whoops! An error occured"
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Jenn    •   871 days ago  # + 0 -

It says error on iFIT app on the treadmill
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Sid    •   878 days ago  # + 0 -

IFIT logo came up but now only a white screen
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Theo    •   923 days ago  # + 0 -

After very good support service and repeated factory resets we were able to use the Ifit service on our NordicTrac treadmill for a few months without problems. Just this last week the machine (built in android tablet) no longer connects to IFit - or if it does it fails to switch user and just hangs... Today I am also experiencing this on my android cellphone using the IFit app. Loading time has always been VERY SLOW. I am very frustrated with this service, as it is very nice when working as intended. We are on Wifi supported by a T-Mobile 4G Hotspot. Everything else (Netflix etc) works
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RobertCalifornia    •   926 days ago  # + 0 -

App not logging in
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S    •   931 days ago  # + 0 -

App not connecting
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JW    •   932 days ago  # + 0 -

Won't connect to the service from my machine.
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Guest    •   933 days ago  # + 0 -

Freezing and constantly saying internet connection toon problems when there are no issues
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Guest    •   934 days ago  # + 0 -

Login in website and sync to equipment isn't working
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Guest    •   984 days ago  # + 0 -

App
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S H    •   995 days ago  # + 0 -

Website buttons missing or not appearing to complete logging or view workouts.
" Zendesk " is Clueless
experiencing across multiple computers
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runner    •   1002 days ago  # + 0 -

"error" when try to play workout
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