AT&T Current Status

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Gary Whitaker      38 days ago  # 25 September 2024 + 3 -
We cannot login to email

Cannot login to my email, both my wife and I. Get the message "Something's gone wrong. We may be having trouble with your connection. Connecting your device to Wi-Fi, etc"
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Guest1      79 days ago  # 16 August 2024 + 0 -
Good! BYE!! ANY CRICKET/AT&T/VERIZON! PHINES

My dad's friend which Lives in HOUSTON BASICALLY HASN'T HAD SERVICE FOR THE LAST 2 WEEKS.. MINES PART OF AT&T THROUGH CRICKET... HAVE' BOTH AT&T AND A Cricket PHONE . HAVE' 1 FRIEND THAT CAN BARELY √EVER ???? THROUGH EITHER ONE.. AFTER READING ANOTHER REVIEW ON ANOTHER WEBSITE FROM SOMEBODY ELSE WITH ALSO 1 FROM 'EACH' BOTH *ALWAYS √ HAVE' PROBLEMS! I'VE GOT TOO MANY HEALTH PROBLEMS¡¡ TO WASTE MY TIME LIKE THIS'! HAVE HEARD THERE ARE AREAS WITH T-MOBILE WHERE IT DON'T WORK.. BUT, HAVE AN OLD METRO (BELIEVE IS AT LEAST A 4G phone metro../T-Mobile) AM REALLY LOOKING TO TRY TO GET BACK!!
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demi      100 days ago  # 25 July 2024 + 0 -
NETWORK DOWN AGAIN

No service in Colorado Springs CO either. AT&T has been giving me problems for the past year, I’m about to cancel my service with AT&T
CUSTOMER SERVICE +1 (805)-3O8 OO4O PHONE NUMBER +1 (805)-3O8 OO4O
CUSTOMER SERVICE +1 (805)-3O8 OO4O PHONE NUMBER +1 (805)-3O8 OO4O
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Guest      102 days ago  # 24 July 2024 + 0 -

Unhappy
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DeniseM      125 days ago  # 1 July 2024 + 0 -

No phone service nor texting since 830 am
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Debi      141 days ago  # + 0 -
No network,

No service, can't call, text or use internet.
Keeps telling me I have no network.
And my Sim card is bad...
Neighbors here in mountain Iron mn all have the same issues with att.
What's up??
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SUSAN      158 days ago  # + 0 -
AT&T NETWORK DOWN AGAIN, ON MAY 28, 2024

This is the SECOND TIME in 2 WEEKS that AT&T Network has gone down for SEVERAL HOURS! I live in Indio, CA. and CANNOT CALL OR TEXT ON MY CELL PHONE!!! WHY does this keep happening??? I have Boost Mobile, and their network is AT&T. You need to fix this problem so it doesn't keep happening! AT&T, you need to do BETTER, MUCH BETTER THAN THIS!!!
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Guest      246 days ago  # + 0 -

There is no direct, easy , quick way to contact Att customer support to notify them of cell outages
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Guest      250 days ago  # + 0 -

Outage, pissant credit to “make it right”, account pages down.
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Guest      254 days ago  # + 1 -
Down in Richmond/Rosenberg Texas

My iPhone 11 keeps saying I don't have a connection and puts on the "sos only" feature which I do think I turned it off so it doesn't say
"sos only" anymore it just says no connection and it's at random times like today Thursday on 02/22/2024 in Richmond/Rosenberg, Texas this morning( I woke up to seeing the no connection message) to that on 02/19/2024 Tuesday at
11:40am. A lot of people from where I work retail at said their phones were messing up a lot and kept saying there was no connection. Same with Verizon but I’ve noticed it’s only for iPhone users?
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Guest      254 days ago  # + 0 -

f*** this company.
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Guest      254 days ago  # + 0 -

i have an outage
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KM      254 days ago  # + 0 -

ATT cell service down in Raleigh and no updates from ATT Can't use wifi calling when you are driving!!!!!
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Mary      254 days ago  # + 1 -

No cell service for quite some time
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Guest      254 days ago  # + 2 -

Phone service down for an extensive amount of time.
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Guest      254 days ago  # + 1 -

no LTE
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Guest      254 days ago  # + 1 -

No service
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an angry women      254 days ago  # + 0 -

bro this shit like now
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These      254 days ago  # + 1 -

Figure it the f*** out
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joe      254 days ago  # + 0 -

no service dallas fort worth
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Guest      254 days ago  # + 2 -

WORST
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Guest      254 days ago  # + 0 -

No wifi cell service in Tampa, Florida this morning.
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Ritz      254 days ago  # + 0 -

SOS in Louisiana
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Randy      254 days ago  # + 0 -

No service, no data. Austin, Texas
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Shell      254 days ago  # + 0 -

Are there any atat employees in here that can give any information on what’s going on?
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Carlos      254 days ago  # + 0 -

No phone or text shows SOS but have Wi-Fi in South Florida
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H      254 days ago  # + 1 -

SOS in Alabama. I AM MEDICAL FIX IT
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Derek      254 days ago  # + 0 -

No service here in Michigan.
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AM      254 days ago  # + 0 -

Att aka CRICKET IS DOWN SINCE 3AMISH WAS IN MIDDLE OF HOT PHONE s** ???? ATT IM PISSED YOU BASTARDS.
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Liyah      254 days ago  # + 1 -

No service in Illinois. SOS only since 2AM
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Michael      254 days ago  # + 1 -

No service in Louisiana
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Courier      254 days ago  # + 3 -
Outage in Seattle and surrounding area.

Down in Seattle and surrounding areas. I was out doing a DoorDash delivery when it went out. Had to drive 40 minutes back home to connect to wifi to mark it as delivered. Went from no bars to full bars throughout my drive, but never getting network registration. Hacker forum guys think it's a cyber attack.
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B B      254 days ago  # + 0 -

SOS in Memphis Tennessee…. Att this is it with you all! I’m leaving!!!
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KD      254 days ago  # + 0 -

SOS Only in Nashville, Tennessee
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DC      254 days ago  # + 1 -

Sounds like the entire country is SOS???
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Amanda      254 days ago  # + 0 -

No service in Colorado Springs CO either. AT&T has been giving me problems for the past year, I’m about to cancel my service with AT&T
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CG      254 days ago  # + 1 -

Chicago. No calls no text no service. SOS only can’t even call 611
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No      254 days ago  # + 0 -
No

I’m switching to Verizon. This is ridiculous! AT&T wants all this money with no room for error and they don’t even have support available?!
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TK      254 days ago  # + 0 -

SOS mode only here in GA for past 2 hours!! No calls, texts, or internet
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Roxanne M      254 days ago  # + 1 -

sos only in new york as well
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NV      254 days ago  # + 1 -

no service in RI
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Paul      254 days ago  # + 1 -

No service in Dallas
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Sammy      254 days ago  # + 1 -
No service

No service for the past 2 hours here in Massachusetts. Probably been out longer. I need my phone for work. Can't connect to AT&T app either.
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Dd      254 days ago  # + 1 -

I service in Michigan sos only!
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Shauna      254 days ago  # + 0 -

No service in Hawaii
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Dd      254 days ago  # + 0 -
Outrage

Woke up to check my taxes and called my friend nothing is going through. My phone bill is due tomorrow I have important phone calls to make!!!
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Ronda      254 days ago  # + 0 -

No service in Glendale Az
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CI      254 days ago  # + 1 -

No service in New Jersey
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Jess      254 days ago  # + 1 -

No service in maine! Phone saying sos
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Kristi      254 days ago  # + 1 -

I’m in sis mode in ne Texas this morning. Can’t get anything on my phone
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TUL OK      254 days ago  # + 0 -

customer support on the att website doesnt even work. SOS works and nothing else.
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Anthony Feliciano      254 days ago  # + 0 -

I'm here in Tampa,Fl. Woke up around 4am and its now a few minutes to 5am, been on SOS only mode and can't do anything!
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OKC      254 days ago  # + 0 -

no service in OKC area
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Bay Area      254 days ago  # + 3 -

My phone says SOS it’s been a hour already.. unbelievable can’t call or text. My AT&T app isn’t working either!
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Guest      254 days ago  # + 1 -

The service continues to get worse, not better. Now its going from spotty sevice to absolutely no service. I'm actually having to use a verizon aircard to get anything
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Sandra      254 days ago  # + 1 -

No service only SOS in San Diego CA
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Sarah      254 days ago  # + 1 -

No service near Seattle, Wa
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Tulsa      254 days ago  # + 1 -

No service in Tulsa, Ok SOS only
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Confused      254 days ago  # + 4 -

I noticed this issue at 3 am, how long has this been going with no service only SOS?
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Seriously?      254 days ago  # + 5 -

No service in San Diego! This is some bs att! Get it together! Att sucks donkey d ????
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Cletus      254 days ago  # + 1 -

Missouri also not working
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Chase      254 days ago  # + 0 -

No Service through First Net in Eastern Washington on my iPhone or my iPad. Work phone is first net and has service.
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Leelee      254 days ago  # + 2 -

Phone says sos and I know it’s not my bill not being paid .. very inconvenient!
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Ben      254 days ago  # + 1 -

Service down in Kentucky as well
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NO      254 days ago  # + 0 -

No service at all
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WH      254 days ago  # + 0 -

Is there a way to check the status of this issue. This is crazy! Atat wrong for this outage for this long
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Sal      254 days ago  # + 1 -

No service at all in South East Texas.
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Kit      254 days ago  # + 0 -

Cell service down in Pennsylvania.
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Bre      254 days ago  # + 0 -

Here in South Carolina service is down
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Angry      254 days ago  # + 2 -

My phone only says sos. What the hell is happening with AT&T ? I wanna cancel y’all for this!
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Des      254 days ago  # + 0 -

Woke up to my phone in SOS mode. Hope it's fixed sometime soon.
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PJ      254 days ago  # + 8 -
What the he'll is going on?

Here in Phoenix our 5 lines are not working & our sons girlfriend is here & her phone is also AT&T on a completely separate plan and hers isn't working either!!! We can connect to our homes wifi to access the AT&T app but unable to connect with customer support through live chat. Does anyone know what's going on? Through Google search it is clearly nationwide.
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Bay Area      254 days ago  # + 0 -

Website and phone app having login issues, as well as phone service is down
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Sam      254 days ago  # + 0 -

My AT&T Mobile service is not working
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AT&T Customer in San Jose      254 days ago  # + 23 -

Cell phone service not working, only SOS mode works
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Annoyed      254 days ago  # + 2 -

No service in flagstaff
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Angry customer      254 days ago  # + 0 -

Mobile services not working
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Fenley      271 days ago  # + 0 -
Internet

My ATT internet has been down since Friday night 02.02.24 and they say it won't be back up until Friday 02.09.24. I'm canceling tomorrow! Unacceptable!
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wade      275 days ago  # + 0 -

my cell phone services is out, I can not even use the wifi
can not even call or text out
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Nikki      278 days ago  # + 0 -
Fix the Internet service

My home Internet thru at&t has been out since Saturday and so has my cricket phone data I'm sick of it for real bet they don't offer no money back for the days it's been out! Hurry up and get the crap fixed already!!
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Maggie      281 days ago  # + 1 -
Is something up with the website?

I apparently no longer have any lines affiliated with me (we have 4 lines) according to the website. Can't even make a payment. Is this a site issue or should I go talk to the people at the store?
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Guest      291 days ago  # + 0 -

Switching ASAP been out of service since Saturday morning 8am it's Tues night 8:45PM
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Guest      292 days ago  # + 0 -

Can't reach them.
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Bird      292 days ago  # + 0 -
Outage in BV ILLINOIS

Just aweful!! Almost 300.00 bucks a month and this is what we get? Bring back the old days. Plug in the darn TV and watch it, no cable, no box, no modem. Most of all no AT&T CABLE BILL.
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Meg      292 days ago  # + 0 -
U-verse Garbage - want a refund

U-verse down since last night. Same as other commenters - lost some channels then all. AT&T helpline now says at least 20 hour wait to speak to rep. Online outage graph shows exponential spike from Sunday nights Jan 14th. Somebody screwed up big time with the tech for a systemwide update. Where are all our refunds?
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Jerry Jaiven      292 days ago  # + -1 -
retired AT&T employee

Uverse started to go flakey about 7pm est last night with dvr not responding, then losing Bally Sports (Red Wings game!!!), and by 11:30 only five channels (I have U350) viewable. This morning it is dead completely and unable to log into their website. Holland MI
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James      292 days ago  # + 0 -

No Uverse or internet. Olathe KS
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Kyle W Clark      292 days ago  # + 0 -



no uverse tv since last evening tried multiple times to reset gateway and receiver with no results told no outages
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Guest      292 days ago  # + 1 -

Can’t talk to customer service because they don’t speak English. Service is unreliable and sketchy. Extremely expensive. Would not recommend.
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Guest      292 days ago  # + 1 -

Tech help via phone is limited to nonexistent
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Chris      292 days ago  # + 0 -

All uverse channels are out since January 14 evening. Milwaukee WI 53222
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Grumpy      292 days ago  # + 0 -

Uverse is not available at this time. Please try again later. Restart receiver
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Happy      292 days ago  # + 0 -

UVerse not working in Illinois since Jan 14 9:00 pm.
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Carol      292 days ago  # + 0 -

Uverse tv not working in Madison,WI
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Sophia s      292 days ago  # + 0 -
Uverse outage dfw

Att uverse started losing channels at about 8pm central on 1/14 in Bedford, suburb of Fort Worth. Trying to get thru on phone us ridiculous. Last night there was a message while waiting that they were aware of outage affecting uverse. Scheduled call back. Estimated tome 16 hours from now.
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Customer      292 days ago  # + 2 -

U-verse tv down in Madison wi zip code 53716
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Customer      292 days ago  # + 1 -

Uverse outage. What’s the problem.
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Ed Henrichsen      293 days ago  # + 0 -

No uverse . Was on hold for rep for 45 minutes then call dropped. Says there are no outages but everyone is without tv. So what gives?
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San Antonio Tx      293 days ago  # + 0 -

Jan 15 2024 8:45pm CST San Antonio Tx ATT Uverse TV went black no transmission . Wide spread outage across several states.
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Disappointed customer      293 days ago  # + 0 -
Noth No working

NAVARRE, Florida. U verse tv went down 8:45 pm central time. Had some stations for about 10 minutes, now no channels (stations are working). January 14; 2024. What’s good no on with At&T).
Not even recordings on their equipment are working. Time to start looking for another provider. (Verizon, xfinity ??? Etc.)
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Andrea      293 days ago  # + 0 -

Uverse TV started out losing HD channels around 8:00 pm then gradually lost all channels by 9:30 tonight…. KCMO
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Scott      293 days ago  # + 3 -

Some Uverse channels working, others are not.
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Guest      293 days ago  # + 0 -

Att garbage
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Barbara - Fate, TX      293 days ago  # + -1 -

U-verse not working in Fate, TX either
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Guest      293 days ago  # + 0 -

Uverse not working - Jasper, Alabama. “Uverse is not available at this time. Please try again later.”
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Guest      293 days ago  # + 0 -

Uverse not working.
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Guest      297 days ago  # + 0 -

AT&T Internet is now in it's 3rd day of no service at the houses in our area, with no explanation and no information on when we can expect service to be restored. So aggravating! For a communications company, they don't communicate well at all. We've had outages for 5 days before and they never offer any credit on the bill for lack of service. Today, we're going to talk to PUCO about this.
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Emilie      299 days ago  # + 0 -

Intermittently people are not receiving my texts. Some go through some just never show up.
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TL      300 days ago  # + 2 -
ATT.com users can't access info when logged in

jan 6. 2024 at 10 PM PST: ATT.com website is not able to provide account information for logged-in users. Generates error message "Hmm, something isn’t quite right. We’re working on it." Calling ATT phone support reports "heavy call volume." Human agent reached says "THEIR systems are down, and support is working on it," so try back later.
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Guest      327 days ago  # + 0 -

cell phone not working
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No name      332 days ago  # + 0 -

Disconnected with at&t support (877-596-4528) somewhere in Europe and callbacks hang up immediately!!! What the heck!!!
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Guest      335 days ago  # + 0 -

Towers are overloaded in Nauvoo, AL area.
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Guest      337 days ago  # + 0 -

2nd time in 6 months with no Wi-Fi. Poor communication about when will restore. Going back to Verizon
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James      341 days ago  # + 0 -
Time for a switch

My AT&T internet has been out since the 23rd. Not a call or an email or a text or anything. Now they just update it every day saying it'll be another 24 hrs.
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Fedupatt      342 days ago  # + 0 -
AT&T outage nov25

AT&T service outage Oakwood/Gainesville, Hall County GA. Says there is a fiber issue. Internet went down at 12pm on 11/25/2023. They keep pushing the time to repair by 6 hours at a time. When I started to call around at&t said there were power fluctuations. They said there was an issue in the server center and the fiber lines were also damaged. Frustrating
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Guest      343 days ago  # + 0 -

Internet connection sucks and get nowhere when calling
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Diane      343 days ago  # + 0 -
Service Outage

Service has been out for nearly 24 hours in Hurst, TX and restore time keeps getting pushed back by 4 hours at a time. Pathetic for a major internet carrier!
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Guest      344 days ago  # + 0 -

Can't send or receive texts
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Guest      348 days ago  # + 0 -

The process to unlock my purchased phone is un acceptable!
The ATT website continually says its experiencing technical issues and will not process my simple request.
Mike Wisniewski
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PC      352 days ago  # + 0 -

Unable to access email. Will not provide a code
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EM      357 days ago  # + 0 -

Not able to connect via MyATT app on my phone. Attempting to pay my bill.
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Guest      364 days ago  # + 1 -

Service has been out for days and lied about eta on time it would be restored
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Guest      377 days ago  # + 1 -

ATT IS A JOKE
CONSUMER CELLULAR SWITCHED TO THEM FROM THE RELIABLE T-MOBILE NETWORK.
DROPPING CS AFTER 5YRS.
GOING BACK TO T-MOBILE DIRECTLY TODAY AS SOON AS A T-MOBILE STORE OPENS !!!!!
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RIPNITUP      377 days ago  # + 0 -
CONSUMER CELLULAR / ATT / SUCK

ATT IS A JOKE.
Consumer Cellular switched from T-Mobile to ATT a few months ago.
What a JOKE !!!
Service has been terrible, when it works at all….

Dropping their service and going back to T-Mobile directly after being with CS for 5 years.

Pathetic
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Ken      380 days ago  # + 0 -
A week without ATT wireless network 10/16-10/19

It has been 4 days since my network coverage disappeared. No communication from ATT, they're gaslighting users telling them everything is fine. I'm missing work calls, texts, cant even access the support app because the network wont support any data.
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Guest      383 days ago  # + 0 -

Getting a run around trying to report outage
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Guest      388 days ago  # + 0 -

Unreliable
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Guest      390 days ago  # + 0 -

I missed several work calls due to service disruptions today.
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Guest      390 days ago  # + 0 -

Status down all day and night.
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ARansom      390 days ago  # + 0 -
Phone service

10/9/ 2023 Phone service disrupted going on 3 days. You should give us a heads up to problems disrupting service for extended periods of time
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Guest      391 days ago  # + 0 -

I have had sporadic cell service for 3 days
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Guest      395 days ago  # + 0 -

Agents phone kept cutting out. Only could pick up a few words at a time. She needs a new headset.
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Guest      398 days ago  # + 0 -

GOD AWFUL !!!!!!!!!!!
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Guest      408 days ago  # + 0 -

Cell phone service down in Denton NC
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Guest      410 days ago  # + 0 -

Constantly cutting out. Makes it hell to work from home and do school. Waiting almost a week for a tech and then get notified there was an outage and they have to push back the appointment.
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Guest      416 days ago  # + 0 -

Logging into my account, I was redirected to Direct TV. I abhore Direct TV and do not have a login for that site. My business is with ATT only.
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Guest      423 days ago  # + 0 -

Frequently unable to access email account. The message states. "Hmmm...can't reach this page" referring to the sign in/log in page. This has been happening a lot with in the last month.
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Guest      424 days ago  # + 0 -

f***ed up company.
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Dianne      427 days ago  # + 0 -

No phone service beddinton maine.
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Guest      430 days ago  # + 0 -

Service is unavailable or doesn't work correctly. The network constantly disconnects. People trying to contact me go straight to my voice-mail.
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Guest      437 days ago  # + 0 -

goes down more than any modern telecom should. never any current repair time estimates
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Robert      442 days ago  # + 0 -

Cell not working ..one week now.
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Guest      444 days ago  # + 0 -

Phone & internet service has been down for two weeks.
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Clc      448 days ago  # + 0 -

Placing call with cell phone in the Il Quad cities. Busy signal after dialing number. I have heard it is happening to many ATT customers
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Guest      450 days ago  # + 0 -

Their service socks. I am always having issues with phone service and wifi
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Erica      456 days ago  # + 0 -

Cell reception issues all day. It either cuts out every 30sec during a call or it won't let me make a phone call or video call at all
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Guest      460 days ago  # + 0 -

Wtf I’m not receiving messages today July 30.
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Guest      461 days ago  # + 0 -

ATT internet and Uverse down for the last 27 hours and still not working. Getting no status updates. When will service be restored?
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Guest      461 days ago  # + 0 -

The service goes down too frequently for extended periods.
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Tired of waiting      465 days ago  # + 0 -

Little to no cell service all of a sudden I. My area in Ellicott city, MD
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Guest      467 days ago  # + 0 -

No feedback. Internet & tv out for a week. No end in sight.
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Guest      468 days ago  # + 0 -

Worst phone company
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Guest      468 days ago  # + 0 -

The worst customer service. I have a business that uses AT&T and they are gouging me in my monthly payments. Prices have doubled since my last bill and it's ridiculous. I'll be switching over to Spectrum
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David      470 days ago  # + 0 -

My service is not working and I'm in west Tennessee
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Guest      475 days ago  # + 0 -

Dealing with problems for 7 months. Hours on the phone and no consistent answers and NO answers. Constant dropped calls and no coverage. How can they promote a service when it does not exist? Constantly sent to a different department who has a different reason, constantly jumping thru hoops (what is the number, have you rebooted, let's reset the sim card, there's only 1 tower , there's several towers, so you want to end contract?). No I want this to work! Call loyalty, oh, that #doesn't exist any more. Oh this department only deals with termination, or financial. Oh that is technical. Who are you? What is your passcode? Let me talk to my supervisor. I'm going to transfer you to..... that department is only here weekdays. I'm still waiting for that department to answer. I'm sorry, I know you're frustrated. No, I'm furious, I cannot make business calls during the day when I need them to work!!! Oh I can save you money, blah, blah blah. Yes that is a different plan with even less service, but it will save you money. Let me send a tech out, but charge you. The fiber we installed ineeds upgrading, but we will charge you to do that and will continue to charge you for services that do not work, until you spend more, with no guarantee this will help..
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What’s going on ?      476 days ago  # + 0 -

Same the website is down and I cannot access my bill. My bill went very high all of a sudden.
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Guest      480 days ago  # + 1 -

Cannot access email off and on last 3 days. AT&T has no idea.
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Guest      483 days ago  # + 1 -

I have 3 phone numbers memorized.
Mine
My moms
And at&ts customer service number.
I’ve called it that many times.
They do not care about the quality of their service at all.
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Guest      485 days ago  # + 1 -

Internet has been down for days in Cypress, TX 77429
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D Anderson      486 days ago  # + 0 -
ATT.com account sign in Down OVER A WEEK NOW

I am in Texas and I have not been able to sign into my ATT.com account for almost a week now.
When I try to sign in I get this message :
"Something's gone wrong
We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later.
If you were using an app, close this page."
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Jb      507 days ago  # + 0 -

No internet for 3 weeks, ATT Pro Techs are a joke. ATT Sucks!
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Guest      508 days ago  # + 0 -

Not helping customers with. outage info or solutions! Not at all
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Guest      515 days ago  # + -1 -

Garbage in every single department. They hang up on you when you press for technical support.
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Guest      519 days ago  # + 0 -

i hate it
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Guest      528 days ago  # + 0 -

Internet service is bad. Data on phone is not good and calls are constantly dropped
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Forest C      531 days ago  # + 1 -

Four days outage so far.
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Guest      533 days ago  # + 0 -

Outages of internet
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Guest      533 days ago  # + 0 -

Lately no service around Portland
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Guest      534 days ago  # + 0 -

Same here and when i get to login i receive an error message
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Mad      539 days ago  # + 0 -

Power out. Can't call 611. Service sucks. No explanation.
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Guest      541 days ago  # + 0 -

Awful
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Guest      542 days ago  # + 0 -

No wifi for 3 days. Unacceptable.
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PM      549 days ago  # + 3 -

Have repeatedly tried logging into the AT&T website and app and it keeps saying 'OOPS'. What is going on??
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Guest      564 days ago  # + 2 -

Terrible service once again.
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Tom      579 days ago  # + 0 -

No cellular service in my area (Phoenix/Surprise).
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Guest      581 days ago  # + 3 -
AT&T - unreliable, has it been hacked?

AT&T - 3rd day without internet. Outage in my area, but AT&T website doesn't load...or it says it has moved. When I can finally get someone to talk to, dropping AT&T.
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Guest      581 days ago  # + 3 -

ATT outage - 3rd day of no internet or U-verse TV
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Guest      634 days ago  # + 1 -

HORRIFIC Customer Service & Service!!!
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Roxanne      639 days ago  # + 0 -

it just keeps saying "please give us a moment, we're almost there". The app is doing the same thing.
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Guest      645 days ago  # + 0 -

AT& T sucks
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Guest      667 days ago  # + 0 -

We have NO cell service and their emergency line is not working????
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Jk      672 days ago  # + 0 -

AT&T sucks.
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Clair      677 days ago  # + 0 -
AT&T

In Illinois we have been without internet and cable since December 22nd at around 3am. When I called was told our whole subdivision was out. They ran a test and sent out a technician. Everything is fine at my end. Was told that we should be up and running by The evening of December 24th and that miracle never happened. It is now December 26th and I am being told it will be up and running within 48 to 72 hours. Then they have the nerve 2 text me a message stating that my bill is due. What a joke!
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Cara      678 days ago  # + 0 -
AT&T sucks

AT&T internet has been out since Thursday night. 8:00 a.m. on Friday they said it would be fixed within 7 or 8 hours. That time went by. Then they said the first outage was reported at 7:00 p.m. and it would be fixed within 24 hours. That went right on by. Then they changed their mind and said the first outage was at 10:30 p.m. and it would be fixed within that 24 hours. That time went right on by. Then I couldn't find any information at all. AT&T's website does not work. Absolutely zero information being given. Then spoke to somebody at 1:00 p.m. and they described very specifically what was wrong with it and said it was 80% repaired and would be completely repaired within 2 to 4 hours. 14 hours later I talked to somebody again who told me that nobody told me anytime that it would be fixed. I must be making that up. Then they said it's typical for it to be 48 hours. Then they hung up on me. Then a second person hung up on me. And the third person told me that they cannot start working on this problem until the massive storm passes by. So that means the person that earlier told me that it was 80% fixed was lying. They admitted nobody was working on the problem. They basically really don't care at all. It's not the outage that upsets me. We all understand that things like that happen. What upsets me is the way that they've been handling it and the customer service is really bad. I'm leaving AT&T tomorrow. They've done nothing but lie.
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Joe      678 days ago  # + 0 -
No Internet

No internet for days. Stuck in the house because of weather and can't even enjoy services that are paid for. When will it be fixed?!?!
Grove City Ohio
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Guest      680 days ago  # + 0 -

internet down last 24 hours and is spotty on daily basis
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Joseph L      681 days ago  # + -1 -

DSL internet is down. Service advisor said it may be past 1am tomorrow before we get service back!
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Guest      681 days ago  # + 1 -

with at7t prepaid, they refuse to help in any way unless i know my login, or my password.
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Guest      682 days ago  # + 0 -

The email system has been having a problem for over a week now. Having to constantly re-enter password and now emails don’t even come through!
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M Rippy      687 days ago  # + 0 -

Cell phone service been out for a Week. Need it back!
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Guest      688 days ago  # + 0 -

Cell service is awful in a hood day and now we’re in a total freaking blackout. Think it might be time to look into changing companies
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G Paul      689 days ago  # + 3 -

AT&T mobile phone service not working
No bars no signal tried turning off and restarting still no service
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R Richardson      697 days ago  # + 0 -

No directv service at 64137 zip
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Guest      698 days ago  # + -1 -

I would give it a zero if I could. Why am I paying for a service that I can't use. The internet is not working. I can't get a resolution. Resetting the gateway does not help.
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Joe k      698 days ago  # + 0 -

Service keeps going out, You charge 110 a line and the service goes out half time.
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R Richardson      699 days ago  # + 0 -

No service 64137 kansas city
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RLS      701 days ago  # + 0 -

I cannot access MY ACCOUNT!
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RLS      701 days ago  # + 1 -

Website is not working!
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R Richardson      702 days ago  # + 0 -

Att directv not working in kansas city mo 64137
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Guest      706 days ago  # + 0 -

Dropped and failed calls. Very slow data sometimes can’t even login to banking or item pages timeout.
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