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Guest    •   54 days ago  # 1 March 2024 + 0 -
★ ☆ ☆ ☆ ☆

There is no direct, easy , quick way to contact Att customer support to notify them of cell outages
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Guest    •   58 days ago  # 26 Feb 2024 + 0 -
★ ☆ ☆ ☆ ☆

Outage, pissant credit to “make it right”, account pages down.
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Guest    •   61 days ago  # 23 Feb 2024 + 1 -
Down in Richmond/Rosenberg Texas

My iPhone 11 keeps saying I don't have a connection and puts on the "sos only" feature which I do think I turned it off so it doesn't say
"sos only" anymore it just says no connection and it's at random times like today Thursday on 02/22/2024 in Richmond/Rosenberg, Texas this morning( I woke up to seeing the no connection message) to that on 02/19/2024 Tuesday at
11:40am. A lot of people from where I work retail at said their phones were messing up a lot and kept saying there was no connection. Same with Verizon but I’ve noticed it’s only for iPhone users?
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Guest    •   62 days ago  # 22 Feb 2024 + 0 -
★ ☆ ☆ ☆ ☆

f*** this company.
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Guest    •   62 days ago  # 22 Feb 2024 + 0 -
★ ☆ ☆ ☆ ☆

i have an outage
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KM    •   62 days ago  # + 0 -

ATT cell service down in Raleigh and no updates from ATT Can't use wifi calling when you are driving!!!!!
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Mary    •   62 days ago  # + 1 -

No cell service for quite some time
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Guest    •   62 days ago  # + 2 -
★ ☆ ☆ ☆ ☆

Phone service down for an extensive amount of time.
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Guest    •   62 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

no LTE
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Guest    •   62 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

No service
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an angry women    •   62 days ago  # + 0 -

bro this shit like now
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These    •   62 days ago  # + 1 -

Figure it the f*** out
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joe    •   62 days ago  # + 0 -

no service dallas fort worth
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Guest    •   62 days ago  # + 2 -
★ ☆ ☆ ☆ ☆

WORST
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Guest    •   62 days ago  # + 0 -

No wifi cell service in Tampa, Florida this morning.
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Ritz    •   62 days ago  # + 0 -

SOS in Louisiana
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Randy    •   62 days ago  # + 0 -

No service, no data. Austin, Texas
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Shell    •   62 days ago  # + 0 -

Are there any atat employees in here that can give any information on what’s going on?
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Carlos    •   62 days ago  # + 0 -

No phone or text shows SOS but have Wi-Fi in South Florida
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H    •   62 days ago  # + 1 -

SOS in Alabama. I AM MEDICAL FIX IT
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Derek    •   62 days ago  # + 0 -

No service here in Michigan.
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AM    •   62 days ago  # + 0 -

Att aka CRICKET IS DOWN SINCE 3AMISH WAS IN MIDDLE OF HOT PHONE s** ???? ATT IM PISSED YOU BASTARDS.
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Liyah    •   62 days ago  # + 1 -

No service in Illinois. SOS only since 2AM
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Michael    •   62 days ago  # + 1 -

No service in Louisiana
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Courier    •   62 days ago  # + 3 -
Outage in Seattle and surrounding area.

Down in Seattle and surrounding areas. I was out doing a DoorDash delivery when it went out. Had to drive 40 minutes back home to connect to wifi to mark it as delivered. Went from no bars to full bars throughout my drive, but never getting network registration. Hacker forum guys think it's a cyber attack.
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B B    •   62 days ago  # + 0 -

SOS in Memphis Tennessee…. Att this is it with you all! I’m leaving!!!
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KD    •   62 days ago  # + 0 -

SOS Only in Nashville, Tennessee
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DC    •   62 days ago  # + 1 -

Sounds like the entire country is SOS???
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Amanda    •   62 days ago  # + 0 -

No service in Colorado Springs CO either. AT&T has been giving me problems for the past year, I’m about to cancel my service with AT&T
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CG    •   62 days ago  # + 1 -

Chicago. No calls no text no service. SOS only can’t even call 611
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No    •   62 days ago  # + 0 -
No

I’m switching to Verizon. This is ridiculous! AT&T wants all this money with no room for error and they don’t even have support available?!
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TK    •   62 days ago  # + 0 -

SOS mode only here in GA for past 2 hours!! No calls, texts, or internet
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Roxanne M    •   62 days ago  # + 1 -

sos only in new york as well
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NV    •   62 days ago  # + 1 -

no service in RI
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Paul    •   62 days ago  # + 1 -

No service in Dallas
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Sammy    •   62 days ago  # + 1 -
No service

No service for the past 2 hours here in Massachusetts. Probably been out longer. I need my phone for work. Can't connect to AT&T app either.
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Dd    •   62 days ago  # + 1 -

I service in Michigan sos only!
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Shauna    •   62 days ago  # + 0 -

No service in Hawaii
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Dd    •   62 days ago  # + 0 -
Outrage

Woke up to check my taxes and called my friend nothing is going through. My phone bill is due tomorrow I have important phone calls to make!!!
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Ronda    •   62 days ago  # + 0 -

No service in Glendale Az
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CI    •   62 days ago  # + 1 -

No service in New Jersey
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Jess    •   62 days ago  # + 1 -

No service in maine! Phone saying sos
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Kristi    •   62 days ago  # + 1 -

I’m in sis mode in ne Texas this morning. Can’t get anything on my phone
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TUL OK    •   62 days ago  # + 0 -

customer support on the att website doesnt even work. SOS works and nothing else.
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Anthony Feliciano    •   62 days ago  # + 0 -

I'm here in Tampa,Fl. Woke up around 4am and its now a few minutes to 5am, been on SOS only mode and can't do anything!
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OKC    •   62 days ago  # + 0 -

no service in OKC area
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Bay Area    •   62 days ago  # + 3 -

My phone says SOS it’s been a hour already.. unbelievable can’t call or text. My AT&T app isn’t working either!
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Guest    •   62 days ago  # + 1 -
★ ★ ☆ ☆ ☆

The service continues to get worse, not better. Now its going from spotty sevice to absolutely no service. I'm actually having to use a verizon aircard to get anything
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Sandra    •   62 days ago  # + 1 -

No service only SOS in San Diego CA
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Sarah    •   62 days ago  # + 1 -

No service near Seattle, Wa
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Tulsa    •   62 days ago  # + 1 -

No service in Tulsa, Ok SOS only
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Confused    •   62 days ago  # + 4 -

I noticed this issue at 3 am, how long has this been going with no service only SOS?
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Seriously?    •   62 days ago  # + 5 -

No service in San Diego! This is some bs att! Get it together! Att sucks donkey d ????
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Cletus    •   62 days ago  # + 1 -

Missouri also not working
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Chase    •   62 days ago  # + 0 -

No Service through First Net in Eastern Washington on my iPhone or my iPad. Work phone is first net and has service.
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Leelee    •   62 days ago  # + 2 -

Phone says sos and I know it’s not my bill not being paid .. very inconvenient!
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Ben    •   62 days ago  # + 1 -

Service down in Kentucky as well
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NO    •   62 days ago  # + 0 -

No service at all
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WH    •   62 days ago  # + 0 -

Is there a way to check the status of this issue. This is crazy! Atat wrong for this outage for this long
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Sal    •   62 days ago  # + 1 -

No service at all in South East Texas.
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Kit    •   62 days ago  # + 0 -

Cell service down in Pennsylvania.
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Bre    •   62 days ago  # + 0 -

Here in South Carolina service is down
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Angry    •   62 days ago  # + 2 -

My phone only says sos. What the hell is happening with AT&T ? I wanna cancel y’all for this!
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Des    •   62 days ago  # + 0 -

Woke up to my phone in SOS mode. Hope it's fixed sometime soon.
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PJ    •   62 days ago  # + 8 -
What the he'll is going on?

Here in Phoenix our 5 lines are not working & our sons girlfriend is here & her phone is also AT&T on a completely separate plan and hers isn't working either!!! We can connect to our homes wifi to access the AT&T app but unable to connect with customer support through live chat. Does anyone know what's going on? Through Google search it is clearly nationwide.
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Bay Area    •   62 days ago  # + 0 -

Website and phone app having login issues, as well as phone service is down
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Sam    •   62 days ago  # + 0 -

My AT&T Mobile service is not working
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AT&T Customer in San Jose    •   62 days ago  # + 23 -

Cell phone service not working, only SOS mode works
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Annoyed    •   62 days ago  # + 2 -

No service in flagstaff
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Angry customer    •   62 days ago  # + 0 -

Mobile services not working
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Fenley    •   78 days ago  # + 0 -
Internet

My ATT internet has been down since Friday night 02.02.24 and they say it won't be back up until Friday 02.09.24. I'm canceling tomorrow! Unacceptable!
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wade    •   82 days ago  # + 0 -

my cell phone services is out, I can not even use the wifi
can not even call or text out
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Nikki    •   85 days ago  # + 0 -
Fix the Internet service

My home Internet thru at&t has been out since Saturday and so has my cricket phone data I'm sick of it for real bet they don't offer no money back for the days it's been out! Hurry up and get the crap fixed already!!
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Maggie    •   88 days ago  # + 1 -
Is something up with the website?

I apparently no longer have any lines affiliated with me (we have 4 lines) according to the website. Can't even make a payment. Is this a site issue or should I go talk to the people at the store?
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Guest    •   98 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Switching ASAP been out of service since Saturday morning 8am it's Tues night 8:45PM
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Guest    •   100 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Can't reach them.
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Bird    •   100 days ago  # + 0 -
Outage in BV ILLINOIS

Just aweful!! Almost 300.00 bucks a month and this is what we get? Bring back the old days. Plug in the darn TV and watch it, no cable, no box, no modem. Most of all no AT&T CABLE BILL.
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Meg    •   100 days ago  # + 0 -
U-verse Garbage - want a refund

U-verse down since last night. Same as other commenters - lost some channels then all. AT&T helpline now says at least 20 hour wait to speak to rep. Online outage graph shows exponential spike from Sunday nights Jan 14th. Somebody screwed up big time with the tech for a systemwide update. Where are all our refunds?
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Jerry Jaiven    •   100 days ago  # + -1 -
retired AT&T employee

Uverse started to go flakey about 7pm est last night with dvr not responding, then losing Bally Sports (Red Wings game!!!), and by 11:30 only five channels (I have U350) viewable. This morning it is dead completely and unable to log into their website. Holland MI
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James    •   100 days ago  # + 0 -

No Uverse or internet. Olathe KS
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Kyle W Clark    •   100 days ago  # + 0 -



no uverse tv since last evening tried multiple times to reset gateway and receiver with no results told no outages
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Guest    •   100 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Can’t talk to customer service because they don’t speak English. Service is unreliable and sketchy. Extremely expensive. Would not recommend.
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Guest    •   100 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Tech help via phone is limited to nonexistent
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Chris    •   100 days ago  # + 0 -

All uverse channels are out since January 14 evening. Milwaukee WI 53222
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Grumpy    •   100 days ago  # + 0 -

Uverse is not available at this time. Please try again later. Restart receiver
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Happy    •   100 days ago  # + 0 -

UVerse not working in Illinois since Jan 14 9:00 pm.
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Carol    •   100 days ago  # + 0 -

Uverse tv not working in Madison,WI
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Sophia s    •   100 days ago  # + 0 -
Uverse outage dfw

Att uverse started losing channels at about 8pm central on 1/14 in Bedford, suburb of Fort Worth. Trying to get thru on phone us ridiculous. Last night there was a message while waiting that they were aware of outage affecting uverse. Scheduled call back. Estimated tome 16 hours from now.
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Customer    •   100 days ago  # + 2 -

U-verse tv down in Madison wi zip code 53716
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Customer    •   100 days ago  # + 1 -

Uverse outage. What’s the problem.
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Ed Henrichsen    •   100 days ago  # + 0 -

No uverse . Was on hold for rep for 45 minutes then call dropped. Says there are no outages but everyone is without tv. So what gives?
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San Antonio Tx    •   100 days ago  # + 0 -

Jan 15 2024 8:45pm CST San Antonio Tx ATT Uverse TV went black no transmission . Wide spread outage across several states.
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Disappointed customer    •   100 days ago  # + 0 -
Noth No working

NAVARRE, Florida. U verse tv went down 8:45 pm central time. Had some stations for about 10 minutes, now no channels (stations are working). January 14; 2024. What’s good no on with At&T).
Not even recordings on their equipment are working. Time to start looking for another provider. (Verizon, xfinity ??? Etc.)
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Andrea    •   100 days ago  # + 0 -

Uverse TV started out losing HD channels around 8:00 pm then gradually lost all channels by 9:30 tonight…. KCMO
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Scott    •   100 days ago  # + 3 -

Some Uverse channels working, others are not.
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Guest    •   100 days ago  # + 0 -

Att garbage
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Barbara - Fate, TX    •   100 days ago  # + 0 -

U-verse not working in Fate, TX either
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Guest    •   100 days ago  # + 0 -

Uverse not working - Jasper, Alabama. “Uverse is not available at this time. Please try again later.”
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Guest    •   100 days ago  # + 0 -

Uverse not working.
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Guest    •   105 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

AT&T Internet is now in it's 3rd day of no service at the houses in our area, with no explanation and no information on when we can expect service to be restored. So aggravating! For a communications company, they don't communicate well at all. We've had outages for 5 days before and they never offer any credit on the bill for lack of service. Today, we're going to talk to PUCO about this.
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Emilie    •   106 days ago  # + 0 -

Intermittently people are not receiving my texts. Some go through some just never show up.
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TL    •   108 days ago  # + 2 -
ATT.com users can't access info when logged in

jan 6. 2024 at 10 PM PST: ATT.com website is not able to provide account information for logged-in users. Generates error message "Hmm, something isn’t quite right. We’re working on it." Calling ATT phone support reports "heavy call volume." Human agent reached says "THEIR systems are down, and support is working on it," so try back later.
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Guest    •   135 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

cell phone not working
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No name    •   140 days ago  # + 0 -

Disconnected with at&t support (877-596-4528) somewhere in Europe and callbacks hang up immediately!!! What the heck!!!
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Guest    •   142 days ago  # + 0 -
★ ★ ☆ ☆ ☆

Towers are overloaded in Nauvoo, AL area.
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Guest    •   144 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

2nd time in 6 months with no Wi-Fi. Poor communication about when will restore. Going back to Verizon
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James    •   149 days ago  # + 0 -
Time for a switch

My AT&T internet has been out since the 23rd. Not a call or an email or a text or anything. Now they just update it every day saying it'll be another 24 hrs.
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Fedupatt    •   150 days ago  # + 0 -
AT&T outage nov25

AT&T service outage Oakwood/Gainesville, Hall County GA. Says there is a fiber issue. Internet went down at 12pm on 11/25/2023. They keep pushing the time to repair by 6 hours at a time. When I started to call around at&t said there were power fluctuations. They said there was an issue in the server center and the fiber lines were also damaged. Frustrating
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Guest    •   150 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Internet connection sucks and get nowhere when calling
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Diane    •   151 days ago  # + 0 -
Service Outage

Service has been out for nearly 24 hours in Hurst, TX and restore time keeps getting pushed back by 4 hours at a time. Pathetic for a major internet carrier!
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Guest    •   151 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Can't send or receive texts
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Guest    •   155 days ago  # + 0 -
★ ★ ☆ ☆ ☆

The process to unlock my purchased phone is un acceptable!
The ATT website continually says its experiencing technical issues and will not process my simple request.
Mike Wisniewski
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PC    •   160 days ago  # + 0 -

Unable to access email. Will not provide a code
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EM    •   164 days ago  # + 0 -

Not able to connect via MyATT app on my phone. Attempting to pay my bill.
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Guest    •   171 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Service has been out for days and lied about eta on time it would be restored
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Guest    •   185 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

ATT IS A JOKE
CONSUMER CELLULAR SWITCHED TO THEM FROM THE RELIABLE T-MOBILE NETWORK.
DROPPING CS AFTER 5YRS.
GOING BACK TO T-MOBILE DIRECTLY TODAY AS SOON AS A T-MOBILE STORE OPENS !!!!!
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RIPNITUP    •   185 days ago  # + 0 -
CONSUMER CELLULAR / ATT / SUCK

ATT IS A JOKE.
Consumer Cellular switched from T-Mobile to ATT a few months ago.
What a JOKE !!!
Service has been terrible, when it works at all….

Dropping their service and going back to T-Mobile directly after being with CS for 5 years.

Pathetic
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Ken    •   188 days ago  # + 0 -
A week without ATT wireless network 10/16-10/19

It has been 4 days since my network coverage disappeared. No communication from ATT, they're gaslighting users telling them everything is fine. I'm missing work calls, texts, cant even access the support app because the network wont support any data.
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Guest    •   190 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Getting a run around trying to report outage
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Guest    •   196 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Unreliable
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Guest    •   197 days ago  # + 0 -

I missed several work calls due to service disruptions today.
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Guest    •   198 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Status down all day and night.
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ARansom    •   198 days ago  # + 0 -
Phone service

10/9/ 2023 Phone service disrupted going on 3 days. You should give us a heads up to problems disrupting service for extended periods of time
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Guest    •   198 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

I have had sporadic cell service for 3 days
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Guest    •   202 days ago  # + 0 -
★ ★ ★ ☆ ☆

Agents phone kept cutting out. Only could pick up a few words at a time. She needs a new headset.
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Guest    •   205 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

GOD AWFUL !!!!!!!!!!!
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Guest    •   216 days ago  # + 0 -

Cell phone service down in Denton NC
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Guest    •   218 days ago  # + 0 -
★ ★ ☆ ☆ ☆

Constantly cutting out. Makes it hell to work from home and do school. Waiting almost a week for a tech and then get notified there was an outage and they have to push back the appointment.
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Guest    •   223 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Logging into my account, I was redirected to Direct TV. I abhore Direct TV and do not have a login for that site. My business is with ATT only.
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Guest    •   231 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Frequently unable to access email account. The message states. "Hmmm...can't reach this page" referring to the sign in/log in page. This has been happening a lot with in the last month.
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Guest    •   232 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

f***ed up company.
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Dianne    •   234 days ago  # + 0 -

No phone service beddinton maine.
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Guest    •   237 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Service is unavailable or doesn't work correctly. The network constantly disconnects. People trying to contact me go straight to my voice-mail.
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Guest    •   245 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

goes down more than any modern telecom should. never any current repair time estimates
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Robert    •   250 days ago  # + 0 -

Cell not working ..one week now.
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Guest    •   251 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Phone & internet service has been down for two weeks.
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Clc    •   256 days ago  # + 0 -

Placing call with cell phone in the Il Quad cities. Busy signal after dialing number. I have heard it is happening to many ATT customers
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Guest    •   258 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Their service socks. I am always having issues with phone service and wifi
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Erica    •   263 days ago  # + 0 -

Cell reception issues all day. It either cuts out every 30sec during a call or it won't let me make a phone call or video call at all
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Guest    •   267 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Wtf I’m not receiving messages today July 30.
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Guest    •   268 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

ATT internet and Uverse down for the last 27 hours and still not working. Getting no status updates. When will service be restored?
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Guest    •   268 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

The service goes down too frequently for extended periods.
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Tired of waiting    •   273 days ago  # + 0 -

Little to no cell service all of a sudden I. My area in Ellicott city, MD
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Guest    •   274 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

No feedback. Internet & tv out for a week. No end in sight.
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Guest    •   276 days ago  # + 0 -
★ ★ ☆ ☆ ☆

Worst phone company
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Guest    •   276 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

The worst customer service. I have a business that uses AT&T and they are gouging me in my monthly payments. Prices have doubled since my last bill and it's ridiculous. I'll be switching over to Spectrum
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David    •   277 days ago  # + 0 -

My service is not working and I'm in west Tennessee
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Guest    •   282 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Dealing with problems for 7 months. Hours on the phone and no consistent answers and NO answers. Constant dropped calls and no coverage. How can they promote a service when it does not exist? Constantly sent to a different department who has a different reason, constantly jumping thru hoops (what is the number, have you rebooted, let's reset the sim card, there's only 1 tower , there's several towers, so you want to end contract?). No I want this to work! Call loyalty, oh, that #doesn't exist any more. Oh this department only deals with termination, or financial. Oh that is technical. Who are you? What is your passcode? Let me talk to my supervisor. I'm going to transfer you to..... that department is only here weekdays. I'm still waiting for that department to answer. I'm sorry, I know you're frustrated. No, I'm furious, I cannot make business calls during the day when I need them to work!!! Oh I can save you money, blah, blah blah. Yes that is a different plan with even less service, but it will save you money. Let me send a tech out, but charge you. The fiber we installed ineeds upgrading, but we will charge you to do that and will continue to charge you for services that do not work, until you spend more, with no guarantee this will help..
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What’s going on ?    •   283 days ago  # + 0 -

Same the website is down and I cannot access my bill. My bill went very high all of a sudden.
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Guest    •   287 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Cannot access email off and on last 3 days. AT&T has no idea.
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Guest    •   291 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

I have 3 phone numbers memorized.
Mine
My moms
And at&ts customer service number.
I’ve called it that many times.
They do not care about the quality of their service at all.
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Guest    •   292 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Internet has been down for days in Cypress, TX 77429
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D Anderson    •   293 days ago  # + 0 -
ATT.com account sign in Down OVER A WEEK NOW

I am in Texas and I have not been able to sign into my ATT.com account for almost a week now.
When I try to sign in I get this message :
"Something's gone wrong
We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later.
If you were using an app, close this page."
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Jb    •   314 days ago  # + 0 -

No internet for 3 weeks, ATT Pro Techs are a joke. ATT Sucks!
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Guest    •   315 days ago  # + 0 -
★ ★ ★ ★ ★

Not helping customers with. outage info or solutions! Not at all
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Guest    •   322 days ago  # + -1 -
★ ☆ ☆ ☆ ☆

Garbage in every single department. They hang up on you when you press for technical support.
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Guest    •   327 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

i hate it
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Guest    •   335 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Internet service is bad. Data on phone is not good and calls are constantly dropped
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Forest C    •   339 days ago  # + 1 -

Four days outage so far.
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Guest    •   340 days ago  # + 0 -
★ ★ ☆ ☆ ☆

Outages of internet
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Guest    •   340 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Lately no service around Portland
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Guest    •   341 days ago  # + 0 -

Same here and when i get to login i receive an error message
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Mad    •   346 days ago  # + 0 -

Power out. Can't call 611. Service sucks. No explanation.
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Guest    •   349 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Awful
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Guest    •   349 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

No wifi for 3 days. Unacceptable.
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PM    •   357 days ago  # + 3 -

Have repeatedly tried logging into the AT&T website and app and it keeps saying 'OOPS'. What is going on??
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Guest    •   371 days ago  # + 2 -
★ ☆ ☆ ☆ ☆

Terrible service once again.
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Tom    •   387 days ago  # + 0 -

No cellular service in my area (Phoenix/Surprise).
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Guest    •   389 days ago  # + 3 -
AT&T - unreliable, has it been hacked?

AT&T - 3rd day without internet. Outage in my area, but AT&T website doesn't load...or it says it has moved. When I can finally get someone to talk to, dropping AT&T.
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Guest    •   389 days ago  # + 3 -
★ ☆ ☆ ☆ ☆

ATT outage - 3rd day of no internet or U-verse TV
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Guest    •   442 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

HORRIFIC Customer Service & Service!!!
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Roxanne    •   447 days ago  # + 0 -

it just keeps saying "please give us a moment, we're almost there". The app is doing the same thing.
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Guest    •   453 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

AT& T sucks
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Guest    •   475 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

We have NO cell service and their emergency line is not working????
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Jk    •   479 days ago  # + 0 -

AT&T sucks.
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Clair    •   485 days ago  # + 0 -
AT&T

In Illinois we have been without internet and cable since December 22nd at around 3am. When I called was told our whole subdivision was out. They ran a test and sent out a technician. Everything is fine at my end. Was told that we should be up and running by The evening of December 24th and that miracle never happened. It is now December 26th and I am being told it will be up and running within 48 to 72 hours. Then they have the nerve 2 text me a message stating that my bill is due. What a joke!
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Cara    •   485 days ago  # + 0 -
AT&T sucks

AT&T internet has been out since Thursday night. 8:00 a.m. on Friday they said it would be fixed within 7 or 8 hours. That time went by. Then they said the first outage was reported at 7:00 p.m. and it would be fixed within 24 hours. That went right on by. Then they changed their mind and said the first outage was at 10:30 p.m. and it would be fixed within that 24 hours. That time went right on by. Then I couldn't find any information at all. AT&T's website does not work. Absolutely zero information being given. Then spoke to somebody at 1:00 p.m. and they described very specifically what was wrong with it and said it was 80% repaired and would be completely repaired within 2 to 4 hours. 14 hours later I talked to somebody again who told me that nobody told me anytime that it would be fixed. I must be making that up. Then they said it's typical for it to be 48 hours. Then they hung up on me. Then a second person hung up on me. And the third person told me that they cannot start working on this problem until the massive storm passes by. So that means the person that earlier told me that it was 80% fixed was lying. They admitted nobody was working on the problem. They basically really don't care at all. It's not the outage that upsets me. We all understand that things like that happen. What upsets me is the way that they've been handling it and the customer service is really bad. I'm leaving AT&T tomorrow. They've done nothing but lie.
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Joe    •   485 days ago  # + 0 -
No Internet

No internet for days. Stuck in the house because of weather and can't even enjoy services that are paid for. When will it be fixed?!?!
Grove City Ohio
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Guest    •   487 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

internet down last 24 hours and is spotty on daily basis
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Joseph L    •   488 days ago  # + -1 -

DSL internet is down. Service advisor said it may be past 1am tomorrow before we get service back!
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Guest    •   488 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

with at7t prepaid, they refuse to help in any way unless i know my login, or my password.
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Guest    •   489 days ago  # + 0 -
★ ★ ☆ ☆ ☆

The email system has been having a problem for over a week now. Having to constantly re-enter password and now emails don’t even come through!
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M Rippy    •   495 days ago  # + 0 -

Cell phone service been out for a Week. Need it back!
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Guest    •   496 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Cell service is awful in a hood day and now we’re in a total freaking blackout. Think it might be time to look into changing companies
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G Paul    •   496 days ago  # + 3 -

AT&T mobile phone service not working
No bars no signal tried turning off and restarting still no service
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R Richardson    •   505 days ago  # + 0 -

No directv service at 64137 zip
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Guest    •   505 days ago  # + -1 -
★ ☆ ☆ ☆ ☆

I would give it a zero if I could. Why am I paying for a service that I can't use. The internet is not working. I can't get a resolution. Resetting the gateway does not help.
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Joe k    •   506 days ago  # + 0 -

Service keeps going out, You charge 110 a line and the service goes out half time.
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R Richardson    •   507 days ago  # + 0 -

No service 64137 kansas city
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RLS    •   509 days ago  # + 0 -

I cannot access MY ACCOUNT!
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RLS    •   509 days ago  # + 1 -

Website is not working!
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R Richardson    •   510 days ago  # + 0 -

Att directv not working in kansas city mo 64137
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Guest    •   513 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Dropped and failed calls. Very slow data sometimes can’t even login to banking or item pages timeout.
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Guest    •   515 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Service is horrible. They should be embarrassed about their 5g services.
They just say we are upgrading our 5g services for a better experience. Here’s a thought… if it isn’t ready don’t turn it on. No throughput what so ever. Can barely send a text and if you attach a pic it won’t go through. 4 bars and big 5g in the corner you would expect service.
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Mike Hunt    •   518 days ago  # + 0 -

???? WHAT???
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Mr. FootbalGuy    •   518 days ago  # + 1 -

My phone not work, this is why i'm be will be siwticching to verison
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Guest    •   521 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Website never works! Fix your shit
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Cracker Black    •   522 days ago  # + 0 -

In Belle Glade Florida and my internet been non-existent since Thursday Night
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Guest    •   525 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

email login not working, again. Message "This page isn’t workingoidc.idp.clogin.att.com didn’t send any data.
ERR_EMPTY_RESPONSE"
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Vickie    •   525 days ago  # + 0 -

No cell service since afternoon in Paoli Ind
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