Australiansuper.com.au Current Status

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Website: australiansuper.com.au

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 Australiansuper.com.au status: NO ISSUES  36 comments
We consider Australiansuper.com.au to be down or experiencing issues when the current volume of user reports rises above the typical level we receive for Australiansuper.com.au at that time. Learn more

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Possibly, redirect from different versions is configured incorrectly on australiansuper.com.au. In this case, use the links below:

http://australiansuper.com.au    https://australiansuper.com.au    http://www.australiansuper.com.au    https://www.australiansuper.com.au


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Guest      15 hours ago  # 8 June 2026 + 0 -

Login does not seem functional with firefox or Opera.
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Guest      208 days ago  # 13 November 2025 + 0 -

Login page shows a message saying cannot be accessed. App login is OK
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Guest      321 days ago  # 23 July 2025 + 1 -

Login facility is down.
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Guest      321 days ago  # 23 July 2025 + 0 -

They are pretty much always unresponsive
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Guest      326 days ago  # 17 July 2025 + 0 -

Cannot log into the App with Face ID - “we are having trouble loading your account details, please try again” is the error message.
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Guest      330 days ago  # + 1 -

Cannot Log In to App
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Guest      431 days ago  # + 0 -
Aus Super hacked!!

Aus Super website is down. No wonder, after the report today (04/04/25) of numerous super funds (incl AusSuper) being hacked and money taken!
Super fund trustees as usual have not looked after their members funds since the people running the funds don't seem to be liable for the stuff ups they are responsible for.
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Guest      431 days ago  # + 0 -

Website down
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Guest      431 days ago  # + 0 -

Website down
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Guest      613 days ago  # + 2 -

Cannot access via my app. Also can’t get any information in my account on the website.
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Guest      629 days ago  # + 0 -

None of the pinned links work. All give access denied error.
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Guest      649 days ago  # + 0 -

Cant login...for hours now. Most appalling site ever.
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Guest      671 days ago  # + 0 -

Cant login - didnt forget password
Change password and login works
Later that same day ... cant login or change password.
Not the first time it happened. Never found out why even though I opened a ticket. Im done - going to move my money elsewhere!
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Guest      691 days ago  # + 0 -

Cannot login - Timeout
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Guest      762 days ago  # + 0 -

unable to login today?
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Guest      809 days ago  # + 0 -

After completing all steps for a particular process the website timed out. Now it is unable to send a verification code.
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Guest      811 days ago  # + 0 -
Apparent Login Changes

Seems I cannot login to my account outside business hours via their website. However, can login anytime using their AustralianSuper App. Is this the new normal?
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Guest      813 days ago  # + 0 -

NotHappyJane, just had same problem with firefox before and again today, tried Google Chrome and it worked .
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Guest      813 days ago  # + 3 -

Cannot login. Keep getting login prompt and no error or other messages.
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Guest      868 days ago  # + 0 -
Does anyone even work there

Have been trying to access super since before December 2023 via website... Was told to try again the next day. Been over 2 months now and it's still the same nonsense.
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Guest      886 days ago  # + 3 -

Have not been able to check contributions for two days .
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Guest      887 days ago  # + 2 -

Down for five days now.
Transactions not updating
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Guest      902 days ago  # + 1 -

Website is so poor. When will they actually test updates before exposing their customers to crap development. The CIO needs their butt kicked really hard, or maybe resign, one tech issue after another. Really not good enough for the very large salary paid to them.
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Guest      910 days ago  # + 0 -
How secure and trustworthy are they?

Is there a problem with AustralianSuper?
In December 2022, AustralianSuper reported a potential failure to comply with their obligations to consolidate duplicate accounts to ASIC. AustralianSuper was then subsequently included in ASIC's broader review of trustee practices.8 Sept 2023
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Guest      910 days ago  # + 0 -
Ongoing issues with Australian Super Website

due to the ongoing problems with the website I am concerned with the security of it. Fortunately I only have a small amount invested! Sorry for those with more
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Guest      910 days ago  # + 0 -
Ongoing issues with Australian Super Website

This is the 3rd time Australian Super have delayed my request to have some of my funds withdrawn. The website would not allow me to complete the request through the website. I contacted the fund and was advised to resort to the archaic method of printing off the form and submit. Day 2 and no resolution. Not able to upload to site and request yet again delaying my request
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Guest      929 days ago  # + 0 -

Still waiting to login, does anyone know when it’ll open back up?
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Guest      929 days ago  # + 0 -

Not good enough! What’s happening with your IT? We deserve better!
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Guest      929 days ago  # + 0 -

this web site is a joke,
its never been any good since the "update"
it has never worked as good as the old site,
the it people should be ashamed of this pathetic site
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Guest      968 days ago  # + 0 -
Australian Super Website disgusting..

Absolutely had enough with the new login system. Absolutely unprofessional. where as initially it was so easy to navigate, etc. You will be losing a lot of customers (if you haven't already) we are going to cancel this week if I can actually get through to someone!
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Guest      991 days ago  # + 0 -

They think your money is theirs.
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Guest      1001 days ago  # + 0 -

Serious login problems. Can't see what I need on the app and can't login to check. Not good. I'm a new member trying to make some payments.
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Guest      1002 days ago  # + 4 -

Login to Australian Super Fails and just loops back to login screen.
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Guest      1002 days ago  # + 1 -
Can't login.

Login to Australian Super Fails and just loops back to login screen. Has been like this for 48 hours at least. Can't log in, Can't see super account ! No acceptable WTF !!
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Guest      1003 days ago  # + 6 -
CANNOT LOG IN TO AUSTRALIAN SUPER -

cannot log in, refreshes twice then back to beginning screen. Australian super really need to work on their website it is plagued with issues, now we cant even log in!
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Guest      1003 days ago  # + 3 -

Cannot access my Super account!!! Unacceptable!!!
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