Edwardjones.com Current Status

*Current Status is based on reports from UpdownRadar users and social media activity data

Website: edwardjones.com

An investment company that offers a personal approach to investing. With 14,000 financial advisors ready to provide guidance for your retirement, wealth management and insurance needs.

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 Edwardjones.com status: NO ISSUES  77 comments

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Admin    •    comment pinned    #
Possibly, redirect from different versions is configured incorrectly on edwardjones.com. In this case, use the links below:

http://edwardjones.com    https://edwardjones.com    http://www.edwardjones.com    https://www.edwardjones.com


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K.    •   19 days ago  # 6 April 2024 + 0 -
Log in

I cannot log in all day today 04/05/2024 . Website says my account has been closed and won't let me in. Anyone else? It's a bit concerning.
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Al    •   21 days ago  # 3 April 2024 + 0 -

Can’t log in
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Mac    •   31 days ago  # 25 March 2024 + 0 -
“System Error”

After logging in and agreeing to the online terms and conditions, it continues to say “the system is unable to allow logins at this time.” Please help, as this is now the fifth time I’ve tried logging in and troubleshooting over the past three days.
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Steve Hansen    •   32 days ago  # 23 March 2024 + 0 -
Edward Jones is not allowing Quicken Direct Connect

Quicken "direct connect" is not able to download from edward jones. Login to the EJ web site works, just like normal. Everything else in quicken works, just like normal, including direct connect downloads from other brokers.
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Anne    •   40 days ago  # 16 March 2024 + 0 -
Cannot access Online Access

3/15/24 8:46 p.m. Unable to log into Online Access. Message says 503 Service Temporarily Unavailable Avi Vantage/ Usually we are told when maintenance is being done. This vague message is unacceptable.
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Chuck Del Toro    •   50 days ago  # + 0 -

Unable to log into Edward Jones account. States there are server problems and to call if necessary.
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Client    •   52 days ago  # + 0 -

What is going on? Ni communication from Edward Jones as to system down. Need explanation.
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Guest    •   65 days ago  # + 0 -
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My question wasn’t answered it was is Edward jones Webb site down yes or no
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Gary    •   145 days ago  # + 2 -
Edward Jones secure log in

Unable to log into EJ secure log in now for a week. Error message says this site can't be reached. I called customer service. They were not helpful. This need to be fixed!!
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Guest    •   149 days ago  # + 0 -
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Down frequently
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ERB    •   378 days ago  # + 0 -

I need to call my financial advisor and insist on snail mail interaction.
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ERB    •   378 days ago  # + 0 -

Can't log in to my account despite several tries and changing my password.
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EK    •   393 days ago  # + 0 -

Haven't been able to login for 6 weeks. Every code it sends me says it's wrong, and if I keep trying it freezes me out. Very frustrating!!
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JDF    •   405 days ago  # + 0 -

CANT LOG IN TO EJ ACCOUNT TODAY, WTF? 3-16-23
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Guest    •   419 days ago  # + 0 -

Online access is temporarily unavailable due to scheduled site maintenance.
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Guest    •   419 days ago  # + 0 -
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Pretty slow and unreliable, upgrade your servers!
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James    •   447 days ago  # + 0 -
Ridiculous

Can not log in.Said my information is incorrect,like my SSN number and my birthday .It isn't .Where is the email they say they would send.Not in my spam ,either ..About ready to ask them indeed insist they send my statements by mail.
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Anon    •   479 days ago  # + 0 -

Cd rates have been N/A for a week
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Bonnie    •   506 days ago  # + 1 -

logged in and cannot get page to load
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Bear    •   514 days ago  # + 2 -

For over a week. Cannot even get to sign in page.
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Jim    •   518 days ago  # + 1 -

For several weeks, haven't been able to access account info after I sign-in...............now there's not even a sign-in page - just blank.
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Womenfartmorethanmendo.    •   518 days ago  # + 0 -

Cannot log in. Will load the front page and can put it name and password. Doesn’t load personal info.
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Nancy Endres    •   533 days ago  # + 1 -

Can't log into my account.
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Guest    •   541 days ago  # + 0 -
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can't log in
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Guest    •   570 days ago  # + 0 -
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Can't log into account
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Your Name    •   571 days ago  # + 2 -

Will not log in. Been several days
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Guest    •   571 days ago  # + 0 -
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Non responsive -
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Debbi L Smith    •   573 days ago  # + 1 -

Debbi Ican not log in to my account. My secure log in button doesn't work. It's almost 2 weeks now. My branch can see but I can't. This unacceptable!
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Tim    •   593 days ago  # + 1 -

Decatur, IN and cannot log in to my account
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Dan    •   594 days ago  # + 1 -

Two days straight - unable to log in.
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Jjendon    •   597 days ago  # + 1 -

I’m in Hurst, Texas and my account access will not load. I can get into the site but I cannot login. Any fixes for this? "Secure Login" button is dead.
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George    •   617 days ago  # + 0 -

Chicago area, site main page up, but unable to log in.
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Will    •   618 days ago  # + 2 -

Unable to access Edward Jones website since Thursday August 11th it is now Monday August 15th, down for four days, how is that even possible with the technology we have today?
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Molly    •   622 days ago  # + 0 -

Unable to access Edward Jones website today Aug. 11 in Colorado County, TX.
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joe bob    •   652 days ago  # + 0 -

No access Kingsland TX. Last week or so. Frontier communications.
50 miles Northwest of Austin, Tx.
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Ray    •   652 days ago  # + 0 -

no logon to edward jones accounts for a week in dfw area. Is there anyone that can help with this? i am using Frontier..looks like it is trying to route to canada site when trying to login possibly...contacted their site support and they just say the site is up...
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JB    •   653 days ago  # + 0 -

I’m in Garland, Texas and my account access will not load. I can get into the site but I cannot login. Any fixes in this? Anyone?
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Ray    •   653 days ago  # + 0 -

not able to login for several days in DFW area
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Charles    •   653 days ago  # + 0 -

Website not working in DFW area for last four days
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William    •   654 days ago  # + 0 -

Not able to login for the last 3 days. Error code 500.
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Guest    •   654 days ago  # + 0 -
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Web down for four days no update ???
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Dennis    •   655 days ago  # + 0 -

login does not load account
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Charles Higgins    •   668 days ago  # + 0 -

Website not working
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Guest    •   678 days ago  # + 0 -
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cannot log in!!
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Guest    •   686 days ago  # + 0 -
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account login is always down
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client for 10yrs    •   718 days ago  # + 0 -

Login not working for me
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Guest    •   735 days ago  # + 0 -
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I can never access my online account. It is always locked up even if I call customer support and get it "all fixed".. Thinking about moving our money elsewhere
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Re    •   744 days ago  # + 0 -

Error code 500
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Guest    •   746 days ago  # + 0 -
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Always changing the website to something worse that it was! Almost alway doesn’t recogonize my user name and password and I Ave to re-enter it multiples times. Doesn’t matter if I use the app or a bookmarked log in page! Worse user unfriendly website ever next to Citi Bank/Sears!
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loyal client    •   763 days ago  # + 0 -

two factor authentication not working
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userxyZeD    •   773 days ago  # + 0 -

two factor authentication not working loops back to access page reads Due to a system problem, we are unable to log you in at this time. Please try again later. If the problem continues, contact Online Client Support at 800-441-5203.
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EJ_Client    •   774 days ago  # + 0 -

Commented 3/12/2022 at 2:12 pm CT:
Two factor authentication is working with email. Right now it is not working via text.
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789    •   774 days ago  # + 0 -

two factor authentication not working
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Guest    •   775 days ago  # + 0 -
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Makes me money????
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Sz    •   783 days ago  # + 0 -

Can't log in ... several different computers, financial advisor cannot log in either. What a pain! Two days and counting.
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Joe S    •   786 days ago  # + 0 -

The two factor authenticator won't send me a code.
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ANGELA    •   790 days ago  # + 0 -

Once I log in, the screen is just blank white. I've tried two different devices, three different browsers, incognito mode, etc. No luck.
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Guest    •   844 days ago  # + 0 -
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I have had nothing but problems. Now I cannot sign in with Touch ID and am being directed to create new password etc. I have the EJ app installed on my iPhone . I do not have an old password saved on it and
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Pirkola    •   861 days ago  # + 0 -

I am another EDJ investor unable to access my account nor do I understand any of the suggestions to be able to check my accounts.
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David Shultz    •   873 days ago  # + 0 -

Not able to get into account. New phone # is 715-441-0049
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Ned    •   905 days ago  # + 0 -

I Have had it with EJ cannot log into my account and my advisor tells me he is having the same problem... just Great!! Is this how clients are taken care? Unaware and Uninformed.
There are plenty of options out there EJ ...I hope your paying attention to my account better than the SECURE web site
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ARS    •   909 days ago  # + 1 -

This is not the service I expect from Edward Jones. I will start looking at other firms for my investment needs.
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Guest    •   1026 days ago  # + 0 -

Login goes nowhere.
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Mary    •   1041 days ago  # + 0 -

App not working. I do not want to update
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Anonymous    •   1113 days ago  # + 0 -

Tried logging on with two different browsers and another computer. Same result. After I log in, I just see a blank white screen and nothing else. It never transitions to the account summary page.
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Janice W. Noble    •   1121 days ago  # + 0 -

I haven't been able to sign in to my account for several days
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cj    •   1140 days ago  # + 0 -

i'm getting the same thing, getting logged out when i sign in
Must be their server is down.
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Website says You have Logged Out of Edward Jones O    •   1140 days ago  # + 0 -

Website says You have logged out of Edward Jones online access which we have not - Madison, wi
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customer fort myers    •   1140 days ago  # + 0 -

website logs you out when you sign in
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noname    •   1141 days ago  # + 0 -

I get money deposited in my bank account once/month. This month it wasn't there, my advisor said it was d/t a new assistant. That $ was then deposited but 2 days later a second payment in the same amount was deposited. My advisor said there was a 'system glitch' that caused it. I'm thinking the 'system glitch' is her office, right?
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guest    •   1162 days ago  # + 0 -

I cannot get connected to my EJ login page either. Tried all of the above. None of my computers will connect - my iPhone and my iPad won't connect unless I shut off WiFi. I launched my VPN, like NordVPN and I can can to the log in page and I can login. But no go without the VPN.
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Jd    •   1175 days ago  # + 0 -

Site just went down
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Frustrated Customer    •   1191 days ago  # + 0 -

Not much value when it is up. Maybe they are getting ready to update to something suitable for this decade.
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Guest    •   1191 days ago  # + 0 -

Site down cant login
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Jonathan    •   1191 days ago  # + 0 -

Site down...
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Guest    •   1191 days ago  # + 0 -

Login down
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Guest    •   1199 days ago  # + 0 -

Cannot access page
The requested URL was rejected. Please consult with your administrator.

Your support ID is: 7196405525105332792
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