Halfords.com Current Status

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Website: halfords.com

We are the UK's leading provider of cycling, motoring services, vehicle servicing and repairs. Visit in-store, at our autocentres or shop online.

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 Halfords.com status: NO ISSUES  69 comments

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Admin    •    comment pinned    #
Possibly, redirect from different versions is configured incorrectly on halfords.com. In this case, use the links below:

http://halfords.com    https://halfords.com    http://www.halfords.com    https://www.halfords.com


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Guest    •   39 days ago  # 8 November 2025 + 0 -
Can't log in

Trying for 2 days now to buy oil and filter and claim my £5 discount for joining HMC. Cant do either because it wont let me log in. When I try it asks for me to update my details and when I've done that it produces an error message.
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Guest    •   74 days ago  # 4 October 2025 + 0 -

Can't book an MOT, website is rubbish. I am a premium member, but it tells me I'm not. Rubbish.
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Guest    •   219 days ago  # 12 May 2025 + 0 -
★ ☆ ☆ ☆ ☆

The Halfords website is just about the worst website I have come across for stability. I only gave it one star as I couldn’t give it less.
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Guest    •   271 days ago  # 21 March 2025 + 0 -

Unable to book appointment for tyre fitting. Just keeps returning to the booking page and asking me to book before proceeding to checkout
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Guest    •   271 days ago  # 21 March 2025 + 0 -
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Website is down
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Guest    •   277 days ago  # + 0 -
Halfords Website - will not show prices of their goods

Visited Halfords website today. It recognised me - it remembered my car registration - but then insisted on reminding me that I had 27 days remaining on my MOT. I wanted to see their prices for car parts - but it just kept on returning to the page advising I had 27 days before my MOT expired.
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Guest    •   289 days ago  # + -1 -
"Some pages temporarily unavailable..."

Can't buy anything online or book MoT. Browse and add to basket Ok but when logging in to my account the website says "We’ll be back shortly. Sorry for the inconvenience but some of our pages are temporarily unavailable. We’re actively working to resolve this issue as soon as possible and, in the meantime, our Live Chat team are here to help you." Live chat not working either.
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Guest    •   302 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Website not working for days
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Guest    •   309 days ago  # + 0 -

Ordered rear discs and pads, took money from my account but no confirmation email, website having a lot of issues too
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Guest    •   309 days ago  # + 0 -

What's going on with Halfords website, it's ridiculously bad.
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Guest    •   310 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Tried to order brake shoes & drums. Website repeatedly said "continue shopping".
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Guest    •   346 days ago  # + 0 -
lost gift card balance

today on checkout it took my gift card money but refused to take the card payment. Tried again later but gift cards now say nill balance. Where's my gift card money gone to.
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Guest    •   373 days ago  # + 0 -

Basket won’t load
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Guest    •   380 days ago  # + 0 -

Taken payment but failing not sending confirmation email, 2 different attempts on different accounts and failed but still took our money
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Guest    •   407 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

so many errors with your website. Basket wont load at all and the added stress for christmas shopping is not needed or appreciated from your company
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Guest    •   407 days ago  # + 0 -
Disappointed and worried for Christmas

Everything was somewhat okay until i got to checkout. ordering a 2k bike and it seems as though they don't want my money, considering that as soon as I went to check-out, the page crashed. I kept the website open on my laptop in hopes that refreshing the page every so often would fix it, though every time i'm met with the simple, uninformative message "We'll be back shortly". it has been like this for two days now. Christmas shopping is hard enough as it is.
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Guest    •   425 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Website down for 24 hours. Cannot login or check anything!!
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Guest    •   427 days ago  # + 0 -

Website basket not loading . Customer service number wouldn’t connect , live chat doesnt no nothing about it also
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Guest    •   433 days ago  # + 0 -

Can’t look in the basket, it says they’re trying to sort it out
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Guest    •   435 days ago  # + 0 -
Website not working

Basket won’t load to checkout page for 2 days. I can’t purchase nor book my car in for a service. Tried on desktop and mobile, chrome and safari, cleared cache and cookies, makes no difference. Telephone customer service was apologetic but unable to help. Truly abysmal customer experience. Why is this not being sorted???
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Guest    •   435 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

website down. no phone help
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Guest    •   440 days ago  # + 0 -

Halfords app down for Android
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Guest    •   446 days ago  # + 0 -

trying to add an item to the basket. whenever I add the location it asks to enter a valid location or post code.
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Guest    •   458 days ago  # + 0 -
Cannot checkout Items

I have been having difficulty checking out my basket for the last 4 days. I keep getting the same error message that says. “Sorry for the inconvenience but some of our pages are temporarily unavailable. We’re actively working to resolve this issue as soon as possible and, in the meantime, our Live Chat team are here to help you.” This is extremely frustrating.
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Guest    •   459 days ago  # + 1 -

3 days basket wont load to go to checkout ... unbelievable as most items are 3 day lead time
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Guest    •   469 days ago  # + 0 -
Unable to book tyre fitting

Took my money but won't secure my slot at local garage for tyre fitting "error occurred with booking". Been onto Customer Services but no resolution for last 7 hours!
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Guest    •   469 days ago  # + 0 -

Basket wont load
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Guest    •   476 days ago  # + 0 -

Website working generally fine to search and to browse, but basket won't load. Can't buy the bike I want or book a servicing slot.
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Guest    •   476 days ago  # + 0 -

Can’t secure a booking slot online for a replacement battery at home service, wasn’t working yesterday either.
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Guest    •   497 days ago  # + 0 -

Booking system is down
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Guest    •   529 days ago  # + 0 -

Pages not loading when trying to book air con recharge. No choice but to buy from another provider.
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Guest    •   541 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Your website isn't working. I can't book aircon recharge. Will have to go elsewhere.
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Guest    •   541 days ago  # + 0 -

Pages won't load. I'm going elsewhere for my aircon recharge.
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Guest    •   546 days ago  # + 0 -

Tried to make a purchase yesterday: "Booking system unavailable, please try again later". Same again today! ????
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Guest    •   547 days ago  # + 0 -

Cant login, cant put in postcode
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Guest    •   547 days ago  # + 1 -

Unable to load basket or input postcode
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Guest    •   567 days ago  # + 0 -
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Website not working properly
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Guest    •   573 days ago  # + 1 -
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Website is not allowing me to create an account
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Guest    •   601 days ago  # + 0 -

Wont let me login, checkout as guest or send a password reminder.
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Guest    •   628 days ago  # + 0 -

Basket wont open or let me check out
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Guest    •   636 days ago  # + 0 -

Won’t let me view basket.
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Guest    •   640 days ago  # + 0 -

basket wont show - error message only
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Guest    •   641 days ago  # + 0 -

Trying to book a mobile tyre change but the booking system is down
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Guest    •   646 days ago  # + 0 -
Won’t load any tires after searching again 24hoirs later

Unable to select any tires without website crashing and then showing no stock or available tires to view. Absolutely rubbish and can’t get it to work on any device. Tried deleting website data but site won’t load anywhere on any device when loading my tires, it was working fine yesterday
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Guest    •   690 days ago  # + 0 -

Everything is out of stock.
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Guest    •   693 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

everything i order is out of stock in all stores website is rubbish
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Guest    •   713 days ago  # + 0 -

Can’t access basket
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Guest    •   715 days ago  # + 1 -

I cannot. book a slot to have tyres fitted. I will have to go somewhere else if you don't fix it very soon.
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Guest    •   718 days ago  # + 0 -

Can't view basket, and won't load extra pages
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Guest    •   721 days ago  # + 0 -

Says everything is out of stock and unavailable in every store nationwide.
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Guest    •   721 days ago  # + 0 -

Unable to refresh page. Been like this for days. Poor service Halfords
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Guest    •   746 days ago  # + 0 -
Halfords website not working and they don’t care

Halfords website isn’t working for goods or services. It’s been like this for a few days and they obviously can’t even be bothered to fix it. They just post a message blaming customers. Typical
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Guest    •   749 days ago  # + 0 -
Lindy

Got charged for tyre booking then received no confirmation. Called customer service and no booking could be found. I’m having to wait for a refund. Poor service so don’t bother
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Guest    •   770 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

site is buggy and doesnt load
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Guest    •   791 days ago  # + -1 -

Tyre booking system is unavailable. not sure how to even report it.
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Guest    •   799 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

No email received after transaction on PayPal completed.
Transaction shows on PayPal but not on my account with Halfords nor have I had an email from Halfords confirming purchase. This happened at 8pm 10/10/23
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Guest    •   815 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Website down, just spent an hour trying to buy tyres only for it to freeze when processing payment, does it when trying to use PayPal or card.
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Guest    •   828 days ago  # + 0 -
Order payments not being accepted

I was logged into my Halfords account and I had 6 car servicing items in my Halfords basket.
I paid by credit card but the next page stated that the order had NOT been processed. I tried again, this time with Paypal, exactly the same issue. I telephoned customer services and tried to buy over the phone and they had the same issue.
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Guest    •   830 days ago  # + 0 -

Cannot add items to basket
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Guest    •   831 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Impossible to but stuff from online store as payments declined.
Offers shown not updating in basket
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Guest    •   844 days ago  # + 0 -
Booking system down

Booking system is down for MOTs and servicing on the website. Also, if you try and add these products to your cart, it will say they are added, but the cart will actually still be empty. Talking to online agent told me to just ring customer service.
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Guest    •   872 days ago  # + 0 -
★ ★ ☆ ☆ ☆

Tyre fit booking system is never available.
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Guest    •   947 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

promised a reduced price tracking on my car 9half price at £18) when buying a pair of tyres. Told they had no kit for tracking on site, received my £18 back, but could have got cheaper tyres and fitting at my local garage. Con trick?
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Guest    •   974 days ago  # + 0 -
sort it out

2 days now trying to order and wont let me put fuel filters in my basket and went in store today and the filters are different to the ones online please sort it out
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Guest    •   975 days ago  # + 0 -

When trying to add an item to basket it returns an 'item not found error'!
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Guest    •   980 days ago  # + 0 -
Cancel parts

Ordered parts, 7 days late, tried to cancel, site went down half way through and said I did not need to do anything more as I hadn't paid, I have paid wtf
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Guest    •   1022 days ago  # + 0 -

MOT booking not working for last 48 hours - only working to book service
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Guest    •   1073 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Pathetic. Tried to take advantage of a £10 off deal that was e mailed to me. Site would not recognise the VRM of my 18 month old motorhome so the site would not let me buy any oil. Contacted the helpline who couldn't help, advised me to go into nearest store, explained that the voucher I had was on line only, only further advise was Sorry. Absolute joke, will be shopping elsewhere
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Guest    •   1094 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Cannot order from my location...postcode not recognised so cannot order
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