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 Idmobile.com status: NO ISSUES  200 comments

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Guest    •   22 days ago  # 4 April 2024 + 0 -
★ ☆ ☆ ☆ ☆

Awful company everyone ask for complaint and send to ombudsman only way they going to actually do something about the shambles of a company Tom on frontline social media is appalling
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Guest    •   22 days ago  # 4 April 2024 + 0 -
★ ☆ ☆ ☆ ☆

Got to leave them and pay a bit extra for a reliable network who you can call
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Jan , Aberdeen    •   73 days ago  # 12 Feb 2024 + 0 -
ID still down?

Just discovered network was down earlier today but site says it should be ok as of 12.50 today , I still can't make or receive calls , i have have done a reset as advised but still nothing are there still problems?
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Chris    •   74 days ago  # 12 Feb 2024 + 2 -

No signal, network is down
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Moh    •   74 days ago  # 12 Feb 2024 + 1 -

What is going on I’m paying over 50£ a month to be dealing with no service issues? Absolute joke
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Carley    •   74 days ago  # + 2 -

Haven't got any connection at all!!!
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PJ    •   74 days ago  # + 0 -

cannot connect to mobile network as of around 11am 12/02
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L.F    •   74 days ago  # + 2 -
Shocking !!

my phone is literally dead, no network, no data ..same over the weekend , shocking !! this has caused me so many issues and stress over last few days... ID mobile needs to get a grip and sort the issues !!
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Guest    •   76 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Such a bad network, the worst i have ever seen and i have lived in 4 countries
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Guest    •   76 days ago  # + 0 -
★ ★ ★ ☆ ☆

Very good switchover from O2, I’m a new customer this week. But… the last day or two have had v poor internet/ mobile data download speed , Varying 1-2 Mbit/s.
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JGill    •   76 days ago  # + 0 -

No data but I can call. Also unable to log in to my account on the website
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Guest    •   127 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Been having issues for past 3 weeks now data some days calls keep cutting out no signal most days and in 5g area I get nothing also get told someone will contact me in 24 hours then get told 72 hours and this was weeks ago still nothing
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Guest    •   135 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Slow internet, nowhere near 4g speed, not even talking about 5g. It's h+ at most
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Grace Peter    •   145 days ago  # + -1 -
Credit Repair

I strongly recommend JERRYLINK CREDIT GROUP: I think they are the best in terms of credit repair. I had worked with different credit companies in the past, but there was no significant change on my credit report. So many credit forums recommended DYI, I tried every credit hack in the book all o no avail. A real estate agent introduced me to Mr. Jerry, who has been helping his clients. Mr. Jerry and his team helped me erase all the negative things on my report, and raised my score to excellent score across all three bureaus. I’m recommending as promised. They are available on gmail: JERRYLINKGROUP AT GMAIL DOT COM or +16265140620
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Chrissie    •   146 days ago  # + 0 -

Still won't connect dispite trying all the suggestions anyone else?
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Guest    •   146 days ago  # + 1 -
Service unusable

Pathetic company. App unusable, website unusable and disconnected after 10 mins of online chat with "customer service". This is a joke but not funny at all.
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Guest    •   146 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Useless company. App and website not working for over 12 hours
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Guest    •   146 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Had no service for over 24 hours now.
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Mo    •   146 days ago  # + 0 -

Can’t make call for over 12 hours and no internet ????????
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Guest    •   146 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

No service for nearly 24 hours

I’m Self employed and loosing work from this problem.

Come on ID sort your service out people rely on you ……….
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Yid Army    •   146 days ago  # + 0 -
3 Network back up in London

Network back up & running last night about 7pm from London. The problem was the 3 network the main carrier. As we know direct 3 customers had the same issue. ID is just the sales bot so don't even bother trying to contact them. Switch to 2g so at least you can receive/make calls if it's still down.
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Guest    •   146 days ago  # + 0 -
★ ★ ★ ★ ★

So far so good, transition was quick and easy, signal good so much better than O2
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P Pride    •   146 days ago  # + 0 -

Been over 24hrs now still no network service, anyone know when this issue will be resolved?
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M. Francis    •   146 days ago  # + 0 -
ID mobile, chronic failures

No service, no information, unable to contact ID mobile, unable to access their website or use the app; a rather amateur and flakey company that I will be leaving asap!
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W    •   146 days ago  # + 0 -
Computer says no!

No service from about middle of the day in Cambridge and then Doncaster, still not working after 12 hours. Will we recieve compensation........... I think not! Disgusting service from I.D. as no comms have been sent from them to outline the issue.
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Graham    •   146 days ago  # + 0 -

Zip, Nada, Zilch as of 23:37 been like it all day.
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Mark    •   146 days ago  # + 0 -

Went down as soon as I did new update on iPhone been down about 8 hours ago needs sorting rely on phone for work.
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Gav    •   146 days ago  # + 0 -

North Surrey, phone shows signal but no incoming/outgoing calls
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Mel    •   146 days ago  # + -1 -

Absolutely joke this is been down since 6am this morning missed a very important phone call today sort it out
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Guest    •   146 days ago  # + 5 -
★ ☆ ☆ ☆ ☆

No service since 11am today
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Guest    •   146 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

No network no clear update on issue or fix.
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So happy    •   146 days ago  # + 3 -

Not working in Hampshire for 10 Hours plus.
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f***ed    •   146 days ago  # + 1 -

This poxy company is still not working. I'd full of shit.
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Guest    •   146 days ago  # + 1 -
★ ★ ★ ☆ ☆

Competitive monthly contract prices. Poor customer service and patchy communication when anything goes wrong
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T    •   146 days ago  # + 0 -
New level of crap

No service in WV postcode for me. Husbands works fine on same network in the same house. Usual shite service from ID i guess. No answers, no fix, no clue
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Edd    •   146 days ago  # + 0 -

No service Ess**
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AJ    •   146 days ago  # + 0 -
Mr

Service down east London at 345pm… no updates on there website , can’t access iOS app. Absolute joke of a company … I will be leaving them now and forever.
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Sue    •   146 days ago  # + 0 -

Why does my husband have coverage and I don't we live in the same house and are both in
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Charlie    •   146 days ago  # + 0 -

No I’d coverage in SS4 area
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Guest    •   146 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Service outage
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Awful    •   146 days ago  # + 0 -

No derive in Bridgend wales,how can a company have no phone support,scandalous
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ReWood    •   146 days ago  # + 0 -

No service Carlisle.
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dot    •   146 days ago  # + 0 -

No service in dorset.
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A K    •   146 days ago  # + 3 -
!!!!! FUMING !!!!!

No service since I got up at 6.30 am, had my whole day F##### because of this. Being self employed, I Lost a job because people were tryingto call me but obviously couldn't get through... I think everyone should be compensated.... it needs to be fixed very soon...
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No IDea    •   146 days ago  # + 0 -

Change to 2G in your settings and service will work
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Rakheem    •   146 days ago  # + 0 -

No service accrington
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Spindle    •   146 days ago  # + 0 -

Fantastic, I'm sorry EE, Can I come back to you ID coverage is awful. EE you never let me down in decades. One week with ID. Big mistake
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f***ed off    •   146 days ago  # + 0 -
Get it sorted

ID serious can't make or receive calls all day. What the f*** is going on we pay for a service. Not even an email to explain what is going on .fukin useless. Everyone should cancel there direct debit. I'm sure they be in touch then.get it fixed
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Your Name    •   146 days ago  # + 0 -

No service on the moon ????
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Dick Bonf    •   146 days ago  # + 0 -

No service changed to 2G and works
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Ljk    •   146 days ago  # + 0 -

No service Sheffield
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ST    •   146 days ago  # + 1 -

No service in Hull
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And    •   146 days ago  # + 0 -

No signal belfast/ballymena Northern Ireland
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carl    •   147 days ago  # + 0 -
Shocking service

There is no service east anglia even tho the lying bloody service checker says good service.dont have a single bar of service.its been down all day and it’s shocking
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Val Robson    •   147 days ago  # + 0 -

no service in Whitley Bay North Tyneside for most of the day
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Niko    •   147 days ago  # + 0 -

No service Bristol
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D    •   147 days ago  # + 0 -

No service in kent
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SN    •   147 days ago  # + 0 -

no service Wolverhampton
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K    •   147 days ago  # + 0 -

No Service in Llanelli
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Jakob    •   147 days ago  # + 1 -

No service Berkshire for last couple hours or so now. Heard nothing from the company
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North yorkshire    •   147 days ago  # + 0 -

No service all day.. can't login to website
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John    •   147 days ago  # + 0 -

No service Birchington Kent
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London    •   147 days ago  # + 0 -

My services not working I can't log in to my ID account
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Eva    •   147 days ago  # + 0 -

Not serwis , can't log in to website
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Guest    •   147 days ago  # + 0 -
★ ★ ☆ ☆ ☆

No mobile service, unable to login to my account. Website takes forever to say "Oops, something went wrong... "
Can't imagine how long it would take if I could call them somehow to get an answer right now.
What's stopping them sending out an email update for the customers?
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Adeem    •   147 days ago  # + 0 -

No service, coventry
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Paul C    •   147 days ago  # + 0 -

Unable to login to website or use the mobile. Been off all day. West Yorkshire area.
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Gemma    •   147 days ago  # + 0 -

No service in blackpool
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X    •   147 days ago  # + 0 -

No service in lambeth area
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Terry    •   147 days ago  # + 0 -

No service in fenland / Wisbech area
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Guest    •   147 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Lost two days ! and I'm running a business " not happy
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Deb    •   147 days ago  # + 0 -

No service Cardiff and Caerphilly
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James    •   147 days ago  # + 0 -

No service Larkhall, Lanarkshire
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Paul    •   147 days ago  # + 1 -

No service in Portsmouth
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Ss    •   147 days ago  # + 1 -

Out in Southampton
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Sue jones    •   147 days ago  # + 1 -

My son phone down all day when will ID be back up running he needs it for work thus evening
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Ming The Merciless    •   147 days ago  # + 0 -

No service Planet Earth
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K    •   147 days ago  # + 0 -

No service!! Bournemouth
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L    •   147 days ago  # + 0 -

No network since 4pm-ish, West Surrey
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Rco    •   147 days ago  # + 1 -

Emergency calls only. Please sort this out.
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Tony    •   147 days ago  # + 0 -

no service in hull been all day now
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Lukasz    •   147 days ago  # + 0 -

No service Milton Keynes.WTF
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Russ    •   147 days ago  # + 0 -

No service South Shields
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A    •   147 days ago  # + 0 -

No service in Glasgow
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Bob    •   147 days ago  # + 0 -

I'd are useless. Online wait to talk to someone. 68. Minutes.
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MC    •   147 days ago  # + 1 -

Zero connection! What’s happening??
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Guest    •   147 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Time to change network I think!
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Nigel    •   147 days ago  # + 1 -

Can't even login on there website. Absolute nightmare. WTF is going on I'D. , Manchester
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Joseph    •   147 days ago  # + 2 -

No service n Liverpool!
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East Yorkshire    •   147 days ago  # + 0 -

No mobile signal/network signal and can't access app - East Yorkshire
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R    •   147 days ago  # + 0 -

Down in bristol, signal in and out and no internet at all
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Zee    •   147 days ago  # + 0 -
Service down

Service down in West Yorkshire. Just getting 'Emergency Calls Only' even after restarting device. I thought they used the 3 network, because that is currently up at the moment
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PETER WEST    •   147 days ago  # + 0 -

ID MOBILE ISSUES IN CORSHAM SN13 08.00/ 13:55/ 16:00 ??? NO SERVICE
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Andy    •   147 days ago  # + 1 -

No mobile signal, no wi-fi calling. London. No login on website either.
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j    •   147 days ago  # + 0 -

gone down again in bristol
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James    •   147 days ago  # + 0 -

Emergency calls only currently (East anglia)
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Aly    •   147 days ago  # + 0 -

No service in Hartlepool
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A.Dar    •   147 days ago  # + 0 -

I.D. MOBILE DOWN IN MANCHESTER.
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J    •   147 days ago  # + 1 -

No service in Queensferry, Wales
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Bee    •   147 days ago  # + 0 -

ID mobile no service in Leicester
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Joanne stevenson    •   147 days ago  # + 0 -

Lost a day's work
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Khalida    •   147 days ago  # + 0 -

No service Milton Keynes
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Andy    •   147 days ago  # + 0 -

No service workington cumbria
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Art    •   147 days ago  # + 0 -

No Service Frome Somerset
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NP    •   147 days ago  # + 1 -

No service London
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Greg    •   147 days ago  # + 0 -

No service Peterborough
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M.Hanif    •   147 days ago  # + 0 -

Sorry should have said , Derby City. No phone signal or mobile data.
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d allen    •   147 days ago  # + 0 -

no service cardiff
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M.Hanif    •   147 days ago  # + 0 -

No phone signal or mobile data . Came and went a few times . Looks like it's for the count this time .
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Liz    •   147 days ago  # + 0 -

No service County Durham... it's saying my contacts aren't registered on the network when I try to call them ????
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Karl Tobin    •   147 days ago  # + 0 -

No service in St Albans
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David    •   147 days ago  # + 0 -

No service Shepshed, emergency calls only
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Nick C    •   147 days ago  # + 0 -

No Service Trowbridge.
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Fil    •   147 days ago  # + 0 -

No service in Birmingham since 2pm. Online status checker indicates there is an issue with service, so clearly ID's fault
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Nigel    •   147 days ago  # + 0 -

Saying not registered on network. Absolute joke. WTF is going on. I'D. Manchester
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Theresa Smyth    •   147 days ago  # + 0 -
Complaint

Cant even make a phone call out, wtf happening, no problem taking my monthly direct debit on the 28th though!! No customer service or info on whats going on, terrible.
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Al    •   147 days ago  # + 0 -

Nothing in high Wycombe / Buckinghamshire also since the morning…..
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Ade    •   147 days ago  # + 0 -

No data signal at all
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Lee    •   147 days ago  # + 0 -

Can't phone... Its says emergency calls only... From South Wales
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Guest    •   147 days ago  # + 0 -
★ ★ ☆ ☆ ☆

Contact drops in data, even less than 10yards from a 5g mast. Phone signal intermittent. No service seems to be getting more regular
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Lee    •   147 days ago  # + 0 -

No signal in Coventry. Looks like its a nation wide outage.
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Inez    •   147 days ago  # + 0 -

No service from 11am. Taunton
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Ivor    •   147 days ago  # + 0 -
Id Mobile can't make calls

Can't make or receive tel calls, shows signal, can dial, rings couple of times other end then cuts off - tried several different numbers, same problem for all of them.
Haslemere, Surrey
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Mary    •   147 days ago  # + 0 -
ID mobile

I’m in Ess** currently driving from Rayleigh to Colchester and no service. I’ve turned my phone off and on twice so it’s definitely ID network problem ????
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Nigel    •   147 days ago  # + 0 -

No service in Levenshulme Manchester
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Baz    •   147 days ago  # + 0 -

No service in Portsmouth
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Theresa Smyth    •   147 days ago  # + 0 -

No service in Thanet
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James    •   147 days ago  # + 0 -

No ID Mobile service Scarborough
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Ally    •   147 days ago  # + 0 -

No service , Yelverton, Devon
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Julie    •   147 days ago  # + 0 -

No service sheff6
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R Dandy    •   147 days ago  # + 0 -

no service in Bolton
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Pav    •   147 days ago  # + 0 -

Newcastle Great Park service is down NE13 9BA area
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Kelly    •   147 days ago  # + 2 -

No service in County Durham
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Eleanor    •   147 days ago  # + 1 -

No service in East Bristol.
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Chris    •   147 days ago  # + 1 -

No service in east London/Ess**
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cn    •   147 days ago  # + 0 -

No service leeds
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Lou    •   147 days ago  # + 0 -

My phone is emergency only. Can't even log into the app. Honestly ID is the worst provider. I really regret going with them
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AU    •   147 days ago  # + 0 -

No Service in Downpatrick
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Kate    •   147 days ago  # + 0 -

No service in Storrington
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K Wright    •   147 days ago  # + 0 -
ID Mobile Down

No service in Stoke on Trent. Stopped working an hour ago for me and cannot log into my online account, says I'm not registered. Phone calls are now emergency only.
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Pauline    •   147 days ago  # + -1 -

No service in Lancashire. No Mobile data and can't make calls
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Sophie Loonie    •   147 days ago  # + 0 -

No service in Leamington Spa…ID customer service awful. No info and no reassurance anything is being done.
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Guest    •   147 days ago  # + 5 -
★ ☆ ☆ ☆ ☆

Awful customer service. Dont even know when their own network is down or having issues. No reassurance that issues will be sorted. Time to switch!
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Ani    •   147 days ago  # + 0 -

No service in Surrey
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Imbalo    •   147 days ago  # + 0 -

No Internet connection in Hull
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Imbalo    •   147 days ago  # + 0 -

No Internet connection
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L    •   147 days ago  # + 0 -

No service in Milton Keynes
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C    •   147 days ago  # + 0 -

No service on two different phones ????‍♀️
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Zoe    •   147 days ago  # + 0 -

Also cannot login in account, saying it's not reachable!
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Zoe    •   147 days ago  # + 0 -

No service in Midlands
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Martyn    •   147 days ago  # + 0 -

Really patchy almost nonexistent service in Sheffield, Manchester or Liverpool all day today
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Charlie    •   147 days ago  # + 0 -

No service in doncaster
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Damien    •   147 days ago  # + 2 -

No service in Aberdeen. The mibile data has been so poor for 2 weeks.
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GiZ    •   147 days ago  # + 0 -

no service in northern Ireland
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Ami    •   147 days ago  # + 0 -

No service since morning what is happening
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Lll    •   147 days ago  # + 0 -

No service Manchester
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I    •   147 days ago  # + 0 -

No service Wiltshire
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Martin Hands    •   147 days ago  # + 0 -

No service West Midlands
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Anonymous    •   147 days ago  # + -2 -
Comment is hidden.

Nat    •   147 days ago  # + 0 -

Down in Derby
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Jack    •   147 days ago  # + 0 -

no data earlier then no service in Edinburgh
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Ashley    •   147 days ago  # + 0 -

Service dropping out all morning in Quinton.
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Guest    •   147 days ago  # + 0 -
★ ★ ★ ☆ ☆

No service multiple times today in quinton.
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Mia    •   147 days ago  # + 0 -

No service leicester
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Matt    •   147 days ago  # + 0 -

Can't access network or mobile app, Leicestershire
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Hayls    •   147 days ago  # + 0 -

No service Manchester
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Gjb    •   147 days ago  # + 0 -

Worst net work I have ever been with
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Ste    •   147 days ago  # + 0 -

No service Manchester
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Leo    •   147 days ago  # + 0 -

Not Noice
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mr    •   147 days ago  # + 0 -

app, website and network not working in sheffield
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Carl    •   147 days ago  # + 0 -

No service in North Derbyshire
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Sofia    •   147 days ago  # + 2 -

No service at all… ????
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Carl    •   147 days ago  # + 2 -

Looks like three is down, which ID mobile use.

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scott    •   147 days ago  # + 0 -

not registered on network Cardiff
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Loui    •   147 days ago  # + 0 -

f***ing shit randomly has gone off had to by a sim and top it up just so I can call and use data f***ing useless
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Paige    •   147 days ago  # + 0 -

No service at all unable to make or receive calls or use mobile data of get on my app
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Lesley taylor    •   147 days ago  # + 0 -

No service in weston-super-mare
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K Holt    •   147 days ago  # + 1 -

"Not Registered on Network"
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John    •   147 days ago  # + 1 -

No service in wigan
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J    •   147 days ago  # + 0 -

No service, no date london
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Lj    •   147 days ago  # + 0 -

No service or one bar all morning in Southampton
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JG    •   147 days ago  # + 0 -

No service Middlesbrough .
App not working either
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Anonymous    •   147 days ago  # + -2 -
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Asti    •   147 days ago  # + 0 -

Newwork totally down in Manchester
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Asti    •   147 days ago  # + 0 -

Network totally down..
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Nikki    •   147 days ago  # + 0 -

No network or signal Bridgend, South Wales
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Charlie    •   147 days ago  # + 0 -

Phone 4g 5g not working
Can't make or get calls
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Kels    •   147 days ago  # + 0 -

Ess** - no service
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DDD    •   147 days ago  # + 0 -

No service in Nottingham
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H    •   147 days ago  # + 2 -
3 is down that’s why

No service here in Birmingham as of this morning 7am. I think because the 3 network is down and ID mobile is powered by that so consequently it will be affected.
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Meme    •   147 days ago  # + 0 -

No service Northumberland
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Callum    •   147 days ago  # + 0 -

No service in London area. Emergency calls only. Currently have no phone then... not very ideal when you pay for everything with NFC...
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David Robson    •   147 days ago  # + 0 -

No service currently in Plymouth
10.45 am 1/12/23
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SR    •   147 days ago  # + 7 -

No service in Wolverhampton area. Comes back for a few minutes then back to Emergency Calls Only. Can't register on ID network manually.
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Lizzie    •   147 days ago  # + 19 -

No service birmingham
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Hc    •   147 days ago  # + 0 -

No service Wakefield
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Adam    •   147 days ago  # + 1 -

No service Hull
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Os    •   147 days ago  # + 0 -

No service Cornwall
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TM    •   147 days ago  # + 0 -

No service Wyre Forest area
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Acid    •   147 days ago  # + 0 -

No service Southampton area
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