Klarna.com Current Status

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Website: klarna.com

Buy what you need today and pay later in 4 installments with Klarna. No interest. Available at all of your favorite online stores with the Klarna app.

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 Klarna.com status: NO ISSUES  84 comments

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Guest      863 days ago  # 9 August 2023 + 0 -
Run from Klarna

terrible customer service, cannot login to account on any device, escalation impossible to a supervisor, IT escalation 1-SIX days, CANNOT take any payment or update account, worst experience with any company and now fear a drop in credit score due to inability to update account or make payment.
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Guest      863 days ago  # 9 August 2023 + 0 -

terrible customer service, cannot login to account on any device, escalation impossible to a supervisor, IT escalation 1-SIX days, CANNOT take any payment or update account, worst experience with any company and now fear a drop in credit score due to inability to update account or make payment.
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Guest      878 days ago  # 24 July 2023 + 0 -

Link has expired. I've cleared the cache and still get the same error message. Very irritating.
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Guest      1038 days ago  # 14 Feb 2023 + 0 -

I have used Klarna for a year or more. No delayed payments, no returns- everything paid on time or early and in full. They have increased my available limit at least twice, including this week! Yet since my bank replaced my card due to a compromise in Dec, they continue to decline it. I have made payments to Klarna using this same card because I updated it in Klarna when the prior one had to be changed. The card works everywhere else. It’s a Chase bank card. My credit has improved. And, I even checked my address & full match even though it had never been changed. They continue to tell me something is wrong with my card & refuse to actually even consider that the issue is on their side. Interestingly After Pay was able to let me make a 4 part payment WITH the same card TODAY with no problem. I decided to try them because I’m tired of fighting with Klarna to be their customer when clearly they couldn’t care less. Your escalation process sucks & you refuse to give a clear and specific reason why you keep declining a card that works everywhere except for Klarna. Vague bs reasons like “possibly” your credit score or possibly a return, or possibly a past due balance tell me nothing because none of them apply. Beware Klarna shoppers. I’m not the only one who has encountered some screwy problems that Klarna refuses to resolve or acknowledge.
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Guest      1091 days ago  # 23 December 2022 + 0 -

Can’t get into App keeps buffering.
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Guest      1127 days ago  # + -2 -
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Guest      1142 days ago  # + 0 -

I hate it...second time not working but you sure work good enough to take the money out of the bank...odd. will never use again
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Guest      1183 days ago  # + 0 -

Will not load
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Guest      1238 days ago  # + 0 -

Cannot log in
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Guest      1238 days ago  # + 1 -

Cannot log in, says my phone number hasn’t been linked yet which it has - I always log in using my phone number and code. When I try my email it says “something went wrong”
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Guest      1238 days ago  # + 0 -

Logged me out and won’t let me log back in. I put in the verification code and then it says “something went wrong”
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Guest      1256 days ago  # + 0 -

I have been receiving the information also about not being able to create a one time card. So I wrote customer service and explained all the information about never missing any payments as like all of you. They wrote me back with copy’s of my credit bureau report and told me i do not meet there criteria for payments with the bank. So they must be using a scoring system? I am so upset after being with them for years and my credit got hurt after my husband had to go on disability after 35 years with his job..
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Guest      1266 days ago  # + 0 -

Klarnas one time card is not working still?
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Guest      1275 days ago  # + 0 -

Anyone have an update on this??
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Guest      1288 days ago  # + 0 -

I’ve called 5 time s and no one can help me. The app won’t take my is to verify my identity.
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Guest      1294 days ago  # + 0 -

Klarna abandoned the Klarna Checkout in America. Literally just turned off the checkout for our store. Finally they got it back up within about a week but financing is no longer an option and according to phone support, and that there is no eta for its return. According to the agent, Klarna is ending that product in the US, we wish that they would have told us before literally collapsing on a live site.
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Guest      1310 days ago  # + -2 -
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Guest      1322 days ago  # + 0 -

Will only accept full payment option making it useless to me. Have excellent credit as well as small balances on 2 cards never been denied before.
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Guest      1324 days ago  # + 0 -

Can solve the problem that is effecting US customers
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Guest      1327 days ago  # + 0 -

Hey how come I have no limit what so ever showing ? And cannot create one tine card. Haven't missed a beat
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Guest      1332 days ago  # + 0 -

Is it me or one time cards in Australia haven’t been working for a good 5 days now? So frustrating? Any feedback would be awesome?
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Guest      1332 days ago  # + 0 -

Having issues can't even create a card.. Australia
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Guest      1332 days ago  # + 0 -

Is anyone else having an issue creating one time card after being approved in Australia?
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Guest      1348 days ago  # + 0 -

Keeps saying it's sending a login verification code to my phone, which never comes.
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Guest      1361 days ago  # + 0 -

Logged me out and won’t let me log back in
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Guest      1366 days ago  # + 0 -

Logged me out and it won't let me log back in.
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Guest      1366 days ago  # + 0 -

Keeps telling me to add my card again. It’s the card I have used for over 18 months with no,problem. When I add it again it just goes round and round and doesn’t take the payment. Crap
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Guest      1367 days ago  # + 0 -

Been declined and never had a issue before always pay before the time its due and customer service are usless
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Guest      1377 days ago  # + 0 -

KLarna app stopped taking my payments 2 months ago. I have over 15 various payments. Customer Service repeatedly says silly things like- just send us a check!
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Guest      1387 days ago  # + 0 -

Mine has been down for a week now, I keep getting the run around when I message customer service.
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Guest      1390 days ago  # + 0 -

According to the Klarna customer service rep, they are saying updating the system, so this is why a lot of people got $0 spending power. I don't know if it's true or not, but how can the spending limit go down to $0 just because Klarna is updating their system? When a bank updates its system your credit card will still work, right?
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Guest      1400 days ago  # + 0 -

Won't let me create a one time card
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Guest      1432 days ago  # + 0 -

klarna is not letting me create a card
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Guest      1441 days ago  # + 0 -

The bowser extension isn't creating a one time card. It says something went wrong and to try again, but when I do try again there is a never ending loading screen. Been like it for 2 days.
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Guest      1448 days ago  # + 0 -

Klarna app won't let me make payment. Customer service couldn't do anything
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Guest      1457 days ago  # + 0 -

Klarna one time card not working for days now
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Guest      1471 days ago  # + 0 -

Klarna One time card not working
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Guest      1492 days ago  # + 0 -

Klarna one time card not working for the last 3 days. Customer service ... no help at all
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Guest      1495 days ago  # + 0 -

App not working .. just says something went wrong .. finally got in through chrome only to find out that I'm being charged late fees because I couldn't get in to make a payment.. it's been like this for days .. seriously not fair
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Guest      1505 days ago  # + 0 -

When using my phone for verification, I received the following: "Something went wrong, please try again"
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Guest      1506 days ago  # + 0 -

The app auto-logged me out, and now when I try to send code to my phone for verification...it keeps saying "something went wrong, please try again". Customer support was useless.
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Guest      1515 days ago  # + 0 -

Klarna keeps blinking and closes
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Guest      1526 days ago  # + 0 -

When using my phone for verification, I received the following: "Something went wrong, please try again"
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Guest      1528 days ago  # + 0 -

Just made a large purchase using Klarna and now the app won’t let me login. (When I supply the verification code, it says “Something went wrong. Please try again.”) I’m legit shitting my pants.
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Guest      1528 days ago  # + 0 -

Can’t sign in to app or website. Verification code not working
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Guest      1538 days ago  # + 0 -

Llama app won’t let me log on
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Guest      1538 days ago  # + 0 -

website and app not working
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Guest      1538 days ago  # + 0 -

Can't access my account
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Guest      1538 days ago  # + 0 -

Auto logged out of app, now can't sign in
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Guest      1553 days ago  # + 0 -

Can't create a one time card. Just keeps cycling over and over again.
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Guest      1554 days ago  # + 0 -

Verification Text not working
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Guest      1598 days ago  # + 0 -

"Oops! Something went wrong. Please select a different payment method."
message in checkout in ASOS web/app when selecting Klarna payment
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Guest      1610 days ago  # + 0 -

The Klarna app won’t create a one time card
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Guest      1625 days ago  # + 0 -

The Klarna app has not worked for for different reasons each day for five days. I cannot get the help/technical support to even respond. Anyone else?
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Guest      1631 days ago  # + 0 -

App no payment option
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Guest      1638 days ago  # + 0 -

Can’t log in at all
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Guest      1639 days ago  # + 0 -

When paying stuck on loading page
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Guest      1650 days ago  # + 0 -

Cant checkout
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Guest      1666 days ago  # + 0 -

App and site down
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Guest      1667 days ago  # + 0 -

I keep getting stuck on the Confirm your Loan page on App. It just keeps scrolling.
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Guest      1673 days ago  # + 0 -

Can't create one time card
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Guest      1673 days ago  # + 0 -

won’t let me sign in
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Guest      1674 days ago  # + 0 -

can't create a card
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Guest      1675 days ago  # + 0 -

Can't create a one time card. It just sticks on the circling icon after typing in amount
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Guest      1675 days ago  # + 0 -

app- can't create a card, buffers when selecting payment amount
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Guest      1676 days ago  # + 0 -

Longtime Klarna user. Creating a one time card. It asks the amount then it circles and never let's you select a a card to use. Contacted support. Useless. The csr escalated it and I'm still waiting on an answer almost a day later.
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Guest      1691 days ago  # + 0 -

Cannot login. Been about 4 days. App won’t send verification code
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Guest      1693 days ago  # + 0 -

Still not sending me verification code to my cell number. It’s not my phone. Is this getting fixed? I would like to get into my account.
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Guest      1693 days ago  # + 0 -

Not sending me my code to log in. Not sure why I was even logged out. Been trying since last night. Never got any text and number is right and phone company says it's not blocked so this is not on me.
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Guest      1694 days ago  # + 0 -

Not receiving my text code in time and it keeps timing out and I have to request another one
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Guest      1694 days ago  # + 0 -

Log in issue. Not receiving text code
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Guest      1694 days ago  # + 0 -

I’m not receiving a code to my phone
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Guest      1694 days ago  # + 0 -

Same here won’t send me one. Keeps saying failure to send to phone number.
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Guest      1694 days ago  # + 0 -

Can't get them to send me an activation code until Hours later. I reached out to my phone company, And it's not on my end.
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Guest      1694 days ago  # + 0 -

Log in not working on app. Used my biomentric finger print to login on app like I always do and instead it asks for my phone number and when enter it says failed without even refreshing
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Guest      1705 days ago  # + 0 -

Being declined.
Says 454 payments.
120 early
Available to spend $1463

But its rejected me 3 times. Here we go......Quadpay it is.
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Guest      1715 days ago  # + 0 -

Been declined and never had problems before. Infact I usually pay for the stuff early. Contacted klarna to be told its automated there's nothing they can do
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Guest      1717 days ago  # + 0 -

Being declined never had issues before always paid on time
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Guest      1724 days ago  # + 0 -

Temporary outage on one-time card
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Guest      1724 days ago  # + 0 -

Can not create one time card
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Guest      1724 days ago  # + 0 -

Cannot create one time card...
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Guest      1724 days ago  # + 0 -

Can't create one time card
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Guest      1743 days ago  # + 0 -

I opened my account yesterday and I am having a hard time getting my app to work. Can someone please help me?
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Guest      1776 days ago  # + 0 -

It's not working. You can't log in it pops up with an error even before typing in your login data
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