Klm.com Current Status

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Website: klm.com

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 Klm.com status: NO ISSUES  58 comments

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Admin    •    comment pinned    #
Possibly, redirect from different versions is configured incorrectly on klm.com. In this case, use the links below:

http://klm.com    https://klm.com    http://www.klm.com    https://www.klm.com


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Guest    •   70 days ago  # 27 August 2024 + 0 -
★ ★ ☆ ☆ ☆

flaky site
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Willing Caughey    •   205 days ago  # 14 April 2024 + 0 -

I cannot get response from KLM.com
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Jenn    •   225 days ago  # 25 March 2024 + 0 -
unexpected error

I can go through the online booking process until confirmation and payment then I get the same "unexpected error"- been going on all weekend- no one comes to chat or answers via phone call and Air France messenger help defers back to KLM- WTH?
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Marden    •   227 days ago  # 24 March 2024 + 0 -

Sorry, an unexpected technical error occurred. Please try again later or contact the KLM Customer Contact Centre.
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Anne-Marie    •   245 days ago  # 5 March 2024 + 0 -

My flight has disappeared from upcoming trips in the app. try to log in via website but isn't possible.
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Andrew Stoddart    •   245 days ago  # + 1 -
App and website down

Unable to login, constant technical errors, app has lost or flight details of upcoming flights with no bookings found, flying blue not working either. Spoke with customer services and they have stated I’m not the only person and they were able to find my booking so I feel reassured it is still there. Hopefully they will get the website and working again.
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SD    •   245 days ago  # + 0 -

i am unable to log into my account klm.com
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Kay    •   246 days ago  # + 4 -
Both app and web seem not working

Just tried to Check in for My flight in 30h - app is logged in but won’t recognise any flights linked to my account. The link to add my travel documents etc doesn’t work either (won’t save info). Tried website to log in and when entering email address it says “sorry, an unexpected technical error occurred. Please try again later or contact the KLM customer contact centre
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AS    •   246 days ago  # + 2 -
App problems

The app doesn’t work properly ..and I can’t see my upcoming flights anymore. Even my flight numbers are not valid right now although they were 1h ago
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Sue    •   272 days ago  # + 0 -

Tried using website and app. Reloaded app. Keeps backing up. Using apple platform
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Guest    •   272 days ago  # + 0 -
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Can’t get app or website to work on iPad
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Guest    •   280 days ago  # + 0 -
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No account login (again). Their so called technical difficulties are a pain in the neck.
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Guest    •   280 days ago  # + 0 -
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Cannot get prices when using VPN, like NordVPN . I'm forced to use VPN, so bad luck KLM, no booking from me.
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Andy MacLean    •   289 days ago  # + 0 -

Looking at flights, once selected a message says “something went wrong “. Been like that for weeks.
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Guest    •   289 days ago  # + 0 -

How bizarre I wondered if it was just me! Cannot access website to book some flights.
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Gus    •   294 days ago  # + 0 -

Used the link suggested above by admin, and (surprise) my scheduled flights have been found. All is good. Thank you Admin.
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Gus    •   294 days ago  # + 1 -
KLM website is not dependable

Have two flights scheduled (for May, so lots of time to go), but website claims I have no upcoming flights. Have found issues with klm website before. Very buggy. Beware!!
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Guest    •   294 days ago  # + 0 -
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They delay flights and then cancel them. You cannot use the app or go online as their website is down. No customer service, left stranded.
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John    •   298 days ago  # + 0 -

Can not pay for flight app is locked
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Guest    •   321 days ago  # + 0 -
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This is a joke! At the airport! App is not working! Flight delayed! What a company????
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Guest    •   325 days ago  # + 0 -
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Unable to print KLM boarding ticket (got redirected to Delta (?)
Unable to reach KLM customer service to verify checkin. Very bad customer experience.
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Guest    •   333 days ago  # + 0 -

Impossible to book flights to France from Oslo this morning . Kept getting try again. Very very frustrating.
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Guest    •   336 days ago  # + 0 -
KLM Website

I have been trying to change my ticket on KLM for over 24 hours. I have reported something being wrong with the website two times and they keep telling me to change my browser. When I asked to see flight they gave me one option for each day. This is ridiculous.
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Guest    •   371 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Always have difficulty in logging on, the worst app of all the airline I use
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Grace    •   371 days ago  # + 2 -
App and Website to working

Klm website and app not woking. website says a techical issue and doesn't allow me to log in. `Klm app has lost my booking altogether and cannot find booking when `I reload my booking code
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Guest    •   396 days ago  # + 0 -
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I've been trying for 2 days to change my flight and waiting a additional 24 hours for a response from customer service.
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Wojtek    •   398 days ago  # + -1 -

Cannot check in via app. KLM.com works fine.
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Giest    •   398 days ago  # + 3 -

The app is not working
Can’t even log on to check in
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Guest    •   398 days ago  # + 4 -

The app is not working
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Guest    •   398 days ago  # + 2 -
★ ☆ ☆ ☆ ☆

Unable to pre book seats
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Guest    •   412 days ago  # + 0 -
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Terrible tech
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Concerned traveler    •   425 days ago  # + 0 -

Access Denied errors on klm.nl
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Mp    •   454 days ago  # + 0 -

Can't log in to manage my booking. All afternoon
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Guest    •   470 days ago  # + 0 -
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It is impossible to purchase a ticket... I have tried all different browsers, on the phone and computer, the app, but nothing works...
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Andre    •   470 days ago  # + 0 -

It is impossible to purchase a ticket... I have tried all different browsers, on the phone and computer, the app, but nothing works...
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Dianne    •   476 days ago  # + 1 -

Cannot access KLM or Air France via their apps or websites.
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Alex    •   476 days ago  # + 0 -

Well done KLM - website goes down during peak holiday season!
Can't access any of my FlyBlue details...
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Guest    •   489 days ago  # + 0 -
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Online booking and seat reservation has not been working for days now: OEPS SOMETHING WENT WRONG" is the massage you always get,
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Rosson    •   558 days ago  # + 1 -
Lounge Reservation not working in app

Paid for lounge access for my wife and even though my credit card shows it was charged, her access doesn’t show in the reservation. Also, I was then unable to get the “confirm” button to work in the app so that I can also add the lounge access to my reservation. Very frustrating. Tried the app on two different iPhones and one iPad as well as on the KLM website by computer - all to no avail.
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Guest    •   597 days ago  # + 0 -
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Got all my reservation set up and all passenger info added, then it said UNABLE... try later.
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deHaze    •   658 days ago  # + 0 -
KLM website and app not working

KLM website and application doesn't allow to reserve flights for any date. It simply doesn't show anything after having filed the origin and destination.
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Jin    •   658 days ago  # + 0 -

KLM shows no available flights through flight search on their mobile app. Not even for the dates 6+ months ahead.
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Jan-Erik Erikssom    •   720 days ago  # + 0 -
Ingen åtkomst till biljetter

Jag har följande kommentar vid inloggning:
"Amsterdam Airport Schiphol – Operational issues are causing long waiting times, check the rebook options and tips on what you can do ..."
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Jag kan inte se beställda biljetter
För mig har samma problem funnits sedan tisdag kväll den 15 nov.
KLM-app tycks fungera.
Samma fel återfinns både på KLM.se och KLM.com

MVH//JeE
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betty brown    •   744 days ago  # + 0 -

i can't pay for my ticket and finish the booking. I paid $18 to hold it and now I'm ready to book it. Klm keeps giving me error notices and won't let me finish booking and pay for the ticket. beyond infuriating. been on hold for over an hour. horrible customer service.
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Guest    •   753 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

tried countless times to do online checkin to no avail.
awful site
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Nunes    •   756 days ago  # + 2 -

KLM unable to proceed with the payment after passengers confirmation.
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Miriam    •   769 days ago  # + 0 -

KLM website problem: Unable to select seat when changing a return flight online. After clicking the arrow corresponding to Seat:
- Seat map is not displayed
- "Try again" returns the same empty page
- "Contact" page doesn't work. Returns message:
"Oops…
The page you're looking for seems to be on a break. "
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Guest    •   776 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

KLM did not accept a credit card twice although my bank tells me no approach has been made. KLM is now denying me access to their website
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Guest    •   804 days ago  # + 0 -
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Shit website, been unable to book a simple flight from LAS to CPT, meanwhile prices are going up. And yes i am a frequent flyer with gold status
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Guest    •   839 days ago  # + 0 -
★ ★ ☆ ☆ ☆

cant acces klm site
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Lau    •   889 days ago  # + 0 -

Have had terrible experience with KLM related to baggage (short staffed so no baggage put on plane - we were made aware on the runway minutes prior to takeoff). Bag not retrieved till we were due to fly home and is now damaged.

Claims are time sensitive - when attempting to add claim form getting 'oops there was a problem' error message.
This has been the same for the last 48 hours.
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Ann    •   910 days ago  # + 0 -

Why is the klm website not working . Have been trying to book for 4 days now and prices keep climbing . Are they doing this on purpose ??
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Lucila    •   925 days ago  # + 0 -

Website doesnt proceed further that passengers information... Have been trying to book 3 tickets for the last 2 days with no luck. Prices keep getting more expensive.
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hemal    •   926 days ago  # + 0 -

can not follow preferred booking, trying from last 24 hrs
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John greene    •   969 days ago  # + 0 -

Unable to check in properly on the app, went to desk in lagos airport and they wanted over 100 dollars to give me my boarding pass or ill miss my flight. Im stranded here in Lagos and no money left
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Indira Dewan    •   981 days ago  # + 0 -

Unable to change flight because calendar for outbound flight shows then disappears, and return flight calendar doesn't display at all.
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Gyorgy    •   998 days ago  # + 0 -

Unable to complete booking after adding passenger details before additional option since Tuesday. Prices constantly changing. Customer service on the phone is 'anaware' about these problems but upcharge for booking there. KLM sucks now big time.
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Andrzej K.    •   1092 days ago  # + 0 -

I'm unable to pay for a ticket, in the klm.com site as well as in the Android app, and no matter what payment method I choose.
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