Patientaccess.com Current Status

*Current Status is based on reports from UpdownRadar users and social media activity data

Website: patientaccess.com

Book GP and pharmacy appointments, order online prescriptions and view your medical record at your convenience. Patient Access, in partnership with NHS.

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Forum & Comments (200+)


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Patientaccess.com problems for the last 24 hours


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Most reported problems

LOG-IN
78%
 
WEBSITE
21%
 


Forum & Comments

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Admin    •    comment pinned    #
Possibly, redirect from different versions is configured incorrectly on patientaccess.com. In this case, use the links below:

http://patientaccess.com    https://patientaccess.com    http://www.patientaccess.com    https://www.patientaccess.com


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Victor    •   3 days ago  # 23 April 2024 + 0 -

Verification code not accepted when correctly entered. Locked out after too many attempts
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Sharon Foulkes    •   3 days ago  # 23 April 2024 + 0 -

It saying my verification code is wrong! When it clearly isn't. 23/4/2024
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Emma    •   4 days ago  # 22 April 2024 + 0 -

Taking ages to log in, when it did, all my information had been wiped. Tried to restart and cannot log in at all.
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Sharon    •   7 days ago  # 19 April 2024 + 0 -

Unable to log in to the app. After entering details the login button does nothing
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Sue    •   9 days ago  # 17 April 2024 + 0 -

on entering ID and password just keeps refreshing login screen and does not move on to the authentication screen
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Joe    •   10 days ago  # + 0 -

unable to login for four days when clicking on sign in just keeps repeating sign in screen
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Tony    •   11 days ago  # + 0 -

Unable to log in as I am not receiving a verification code
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Joe    •   11 days ago  # + 0 -

unable to access for 3 days login details correct but will not progress past login screen
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Jane    •   21 days ago  # + 0 -
Unable to access

Unable to log in using correct details system sending code to input by the time you type it in says too long and then after 5 times states too many attempts leave until later been like that since last night
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Ian C.    •   25 days ago  # + 0 -

Downloaded the update today and now nothing happens when you try to enter the text security code. The boxes stay blank.
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Guest    •   28 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Rubbish at loading
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David    •   30 days ago  # + 0 -

Site down ,can’t login, will not send code, keep getting to many attempts , Chechen phone number ect
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C.James    •   30 days ago  # + 2 -
Urgent!

Both me and my partner have separate accounts and both get greeted by a error message and no verification code, after a couple of attempts it locks us out and then we tried later and the same initial error occurred with no codes sent again. We need access to the site soon to order life saving medication!
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John    •   30 days ago  # + 0 -

Not being sent verification code at login
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G.Layton    •   31 days ago  # + 1 -

Not receiving access code and locked out
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Maureen    •   31 days ago  # + 1 -

Cannot log in and not sending verification code and saying to try later
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Ken    •   31 days ago  # + 0 -

Cannot login as not being sent verification code. After several attempts the site informed we would have to try later.
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Kat    •   31 days ago  # + 0 -
No access again

Not received access codes and only asked once to resend and not received either of the 2 and now says I'm locked out for asking to many resends, I only asked once, this is ridiculous, had issues last month with something else on this app and had to uninstall a redo it, this doesn't help my anxiety issues and problems I have in getting my medication in the first place, this app is suppose to make it easier but it doesn't, I will now have to go in the surgery to see if my medication that's due Thursday have been ordered or not
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Gina    •   31 days ago  # + 0 -

Both my husband and I are not receiving text access codes and then getting a message saying too many attempts made to gain an access code.
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Martin Senior    •   31 days ago  # + 2 -

Not receiving codes and getting "too many resend attempts" message, then locked out.
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Guest    •   31 days ago  # + 1 -
★ ★ ☆ ☆ ☆

Unable to access site. Appears to be widespread issue
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Colin Barnett    •   32 days ago  # + 0 -
No verification number sent to my phone.

Although I have been informed they have sent a verification number to my phone I haven't received one. I am locked out and unable to order medication.
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Guest    •   32 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Login not working. First time ever for me.
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K wood    •   38 days ago  # + 1 -

Have been sent 3 codes still can’t log in says have requested maximum of 3 codes try again later
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Hilary    •   38 days ago  # + -1 -

Received 3 verification codes but won’t let me apply saying I’ve received too many codes very annoyed
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Pat    •   38 days ago  # + 0 -

It said it sent me 3 verification codes by text but I received none. Text received ok from other sources.
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Barbara    •   38 days ago  # + 0 -

No verification code sent. Now locked out.
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Badnan    •   38 days ago  # + 0 -

No verification code sent. Now locked out
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CE    •   38 days ago  # + 0 -

No verification code sent to mobile, tried twice
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JML    •   38 days ago  # + 0 -

Verification Text not being sent since 0400 and it's now 0800 19 March 2024
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Cherry    •   38 days ago  # + 4 -
Mrs

It says it will send a 6 digit code but never does so I can't log in at all. I need tablets I can't miss a day of.... I've never had a problem before and like to order my meds this way.
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Me    •   44 days ago  # + 1 -
Ejected!

Successfully logged in but immediately receive error: "Sorry, you have been signed out and we could not sign you back in. Try logging back in and get same message time after time.
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Andrew    •   45 days ago  # + 0 -
No access to patientaccess

Tried to access this morning - no joy. Waited until this afternoon - no joy.
Tried to reset password as advised by online faqs - no joy.
The buttons don't seem to work.

I need to submit a large number of prescriptions monthly, doing it online is the best way as it's difficult for me to get to the doctor's surgery. Please fix with some urgency.
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Guest    •   50 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

I have tried to use my user id and my email address and neither of these work the sign in button appears but doesnt work. I have had to use my laptop to order meds. This app used to work with biometrics and was really good now its useless and cant even use biometrics
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Guest    •   60 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Successfully logged in but immediately receive error: "Sorry, you have been signed out and we could not sign you back in. Please refresh your browser or restart your app and try to sign in again." This repeats indefinitely on multiple devices.
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Ceecee    •   63 days ago  # + 0 -

Know my login in details and code word.. NOT LETTING ME IN! VERY ANNOYING!
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Cath    •   63 days ago  # + 0 -

I have tried for 2 days to get on this site to check my prescriptions and it keeps saying internal server error.
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Sheila    •   64 days ago  # + 0 -

I connected to my patient access site but when I log in, it said couldn't get your personal records at this moment !!
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Cath Moseley    •   72 days ago  # + 0 -

Is anyone else having problems signing in?
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S Macdonald    •   83 days ago  # + 0 -

Unable to log in.
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KMG    •   91 days ago  # + 0 -

unable to access site keeps buffering
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Mrs W    •   91 days ago  # + 0 -
Problems repeatedly


When clicking to order a repeat prescription the next screen that appears has no text, just a couple of coloured stripes. Unusable this morning and tonight 25 Jan. Same yesterday, and ntoday says cannot connect with my surgery
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Jon    •   91 days ago  # + 0 -
Problems

When clicking to order a repeat prescription the next screen that appears has no text, just a couple of coloured stripes. Unusable this morning and tonight 25 Jan.
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Mrs M    •   94 days ago  # + 0 -

Second day running site not functioning. Unable to order repeat medication.
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Tracey    •   94 days ago  # + 0 -

I been trying access followed instruction , but still not working frustrating as I need repeats and check my yest results
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eric    •   104 days ago  # + 0 -

"Internal server error" when logging in
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Linda Twentyman    •   119 days ago  # + 0 -

Put in correct username and password. Click submit and .......nothing. Tried several times
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Julie    •   121 days ago  # + 0 -

Always getting problems , won’t let me sign in at all.
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Andy Johnston    •   121 days ago  # + 0 -
Patient Access site down.

On 27/12/2023, and after supplying sign in credentials, received this: "Internal server error". Sign in did not work. Site appears down - indication is a certificate has expired.
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Mike    •   137 days ago  # + 0 -

Problems since Friday, all your links add 'app.' before patientaccess.com
Is this a redirect ?
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Ann    •   137 days ago  # + 0 -

Can't log on today, no problem on Friday
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Jez w    •   144 days ago  # + 0 -
Not accepting login information

Won't accept memorable word keeps saying that it's incorrect when I know it isn't I have tried 4 times and checked last 3 before pressing go
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Chrisine    •   167 days ago  # + 0 -

Cannot access Patient Access
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Rachel    •   178 days ago  # + 0 -

Can't get in. Says they are having technical issues accessing my records and to try again later...
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Nigel Cox    •   184 days ago  # + 0 -

can not log in to patient access
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Guest    •   198 days ago  # + 0 -
★ ★ ☆ ☆ ☆

It is impenitrable
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HB    •   205 days ago  # + 0 -

Yes same problem here. Just does not progress to account pages
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PW    •   212 days ago  # + 0 -
Website not working

Put details in and just won’t continue any further - all log in details correct and Wi-Fi good, so it’s a problem with Patient Access Website
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B    •   213 days ago  # + 0 -

Not been able to access it since 21.09.23
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hot girl    •   218 days ago  # + 0 -

mmm hello who want my phone number in so hot girl
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Dan    •   218 days ago  # + 1 -

This is what happens when everything is now online, absolutely crap
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Phyllis    •   218 days ago  # + 0 -

I just managed to get on there on the app
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JS    •   218 days ago  # + 1 -

Got email from Support Centre, and it has started working for me now.
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Christine    •   218 days ago  # + 1 -

Cannot access patient access to order medication. Is the app not working?
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Sue Lucas    •   218 days ago  # + 0 -

Trying to order medicines I get first log in page but then nothing just blank page, This is disgusting as people need their prescriptions
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Laurie    •   218 days ago  # + 0 -

Just getting a blank screen.
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Heb    •   218 days ago  # + 0 -

Log in ..... blank screen...... like a lot of people ..... anybody know why
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Bess    •   218 days ago  # + 0 -

Signed in just a blank screen
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Janice    •   218 days ago  # + 0 -
Is it not working?

I need a repeat prescription too.
My “page” says SORRY YOUR PRACTICE DOES NOT OFFER THIS SERVICE…!!
I’ve been getting my prescription this way for many years, so what’s wrong with it now ?
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Sharon Foulkes    •   218 days ago  # + 3 -

Still can't get on I can log in but nothing else. It's worrying because there are a lot of us needing repeat prescriptions.
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Tom Kerswill    •   218 days ago  # + 1 -

Yup - seeing white screen for login here, too.
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John S    •   218 days ago  # + 0 -

Yes looks like the patient access and or the NHS system has crashed..................
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Paul    •   218 days ago  # + 0 -

Yes same thing white screen for login!
Still not working!
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Phyllis    •   218 days ago  # + 0 -

Same here log in and then just white page and goes no further
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Dee    •   218 days ago  # + -1 -
NHS login not working properly from patient access app either

Also tried login in where it says use NHS lock in details to log into the NHS website or app via patient access and that won't load either it allows login but it won't load dnhs page at all or any personal details one thing just apology message with a long code of letters numbers that I assume is the error code that they're working on trying to resolve I am beginning to suspect there has been it patient data breach
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Yve    •   218 days ago  # + 0 -

Log in and nothing coming onscreen saying logged in as guest and need to order prescriptions
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Lindy    •   218 days ago  # + 0 -

Cannot access the site just keep getting a blank screen
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Richard    •   218 days ago  # + 0 -

Same problem as everyone else. Just a blank white screen after login. Tried using laptop and smartphone but no difference.
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Elaine    •   218 days ago  # + 0 -

Not been working properly since 10 this morning
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Jennifer    •   218 days ago  # + 0 -

Patient access, screen blank
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Dee    •   218 days ago  # + 0 -
Patient access app not loading properly

still a problem with patient access app and online. Can login then just says welcome back and show date and time of last login. The rest is blank white devoid of all data. I only went to PA app because I got a blank notification from it in my drop down notifications area on my phone. I give up for now. Issue will be rsolved at some point. Just hope there hasn't been patient private medical data information breach.
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S Eaton    •   218 days ago  # + 1 -

Exactly the same issue. I can log in but just get a white screen. Reading area.
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Sharon Foulkes    •   218 days ago  # + 2 -

Typing log in details then just tells me last time I logged in that's all.
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John    •   218 days ago  # + 0 -

At the moment having trouble logging in .
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John Nunn    •   218 days ago  # + 0 -

Not working for me either!
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Rodney W    •   218 days ago  # + 2 -

Can't log in either via phone or computer
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Jane Waddicor    •   218 days ago  # + 0 -

Cannot log in for repeat prescription. Tried numerous times but just get a blank screen. Very frustrating and worrying
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Dee    •   218 days ago  # + 0 -
Patient access app not loading properly

I am able to log into patient access app but or it shows me is when I last logged in the rest is just a blank white screen, and occasionally three little dots appear that flash as if they are loading the whole app up and then they disappear.
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Me    •   218 days ago  # + 0 -

Logging in as usual via app but white screen only and will not load data. Done this via app and via PC.
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Wayne    •   218 days ago  # + 2 -

Same problem here. Trying to order prescription too.
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MrB    •   218 days ago  # + 0 -
EMIS Patient site is DOWN

Same as many others. I cannot login - it takes ID details then fails to move to the DashBoard - and reverts to a generic Emis site app.patient.access.com
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KK    •   218 days ago  # + 2 -
Reply from Tech Support at EMIS

Submitted a query ticket two minutes ago. This is the reply below, so they are aware that somethings wrong.

Thank you for raising this issue with us.

Our developers have been made aware of this issue and they are working as fast as possible to resolve this.

We will update you once we have received confirmation the issue has been resolved.

Our apologies for the disruption caused.
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Vicky C    •   218 days ago  # + 1 -

Can log in, but says guest account, can’t access any of my data and says my GP doesn’t offer this service anymore.
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Stj    •   218 days ago  # + 2 -

Fails to load page one logged in. Tried via app and via pc and both have the same issue
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KK    •   218 days ago  # + 1 -
EMIS - Web failure

Log in page is presenting normally, fill in log in details correctly, and then as many other people say, just presented with a white screen. Tried numerous times in the last 2 hours.
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Deborah    •   218 days ago  # + 1 -

Just getting a white page saying Welcome, but won't let me go any further
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Sunnyspells    •   218 days ago  # + 0 -

Welcome screen shows but nothing else
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Chloe    •   218 days ago  # + 0 -

Had to reset passwords etc but stuck on home page can't access information or repeat meds
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Michael    •   218 days ago  # + 0 -

Logged in for repeat medication but not connecting to Surgery , message it’s not supported.
Ordered using NHS app no problem
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Rosie    •   218 days ago  # + 0 -

Can log in but very slow, says guest account and lost all personal details
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Tin    •   218 days ago  # + 0 -

Log in but saying guest cannot order medication as say not supported
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CL    •   218 days ago  # + 0 -

Can log in but lost all account details can’t order repeat prescription since states practice doesn’t support
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Lg    •   218 days ago  # + 0 -

We can log in but slow. White screen, guest account and sorry go does not accept this accound
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Os    •   218 days ago  # + 1 -

Trying to check result, but log in okay then blank white screen.
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Paula    •   218 days ago  # + 0 -
Web & App ‘down’

Both the website & the app aren’t working. Login issues, page ‘hangs’ then finally takes you to a ‘guest’ login and fails to recognise you with ALL login/password details correct. I’ve tried a dozen times in the last 12 hours ????
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Me    •   218 days ago  # + 0 -
Not working

Nothing loads. It’s accepted my Touch ID and logged me in, but shows nothing - no medication orders or ability to request one, my account even shows as Guest Account, and not my name. Gone right up the Swanny.
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Ann    •   218 days ago  # + 1 -

Cant sign in Showing blank screen
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Natalie    •   218 days ago  # + 1 -
Patient access not working

Log in but then only white page presented, tried several times and three different browsers , tried all suggested above links but got the same result
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Russell    •   218 days ago  # + 0 -

Clicked Sign In - presented with blank screen!
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Emma    •   218 days ago  # + 2 -
Patient access not working

Struggle to sign in then once in it an ays practice doesn’t offer this service. All my details have gone too from pre medication orders and my history.
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Basa    •   218 days ago  # + 1 -

Same here, able to sign in then just a blank screen.
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Jacinta    •   218 days ago  # + 9 -

Can log in but can’t access anything. Need to order repeat medication but can’t!
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rob    •   218 days ago  # + 1 -

same as previous comments ... sign in screen,,then just a blank screen after signing in,,,,
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Ken    •   218 days ago  # + 2 -
White out

Log in but then only white page presented, tried several times and two different browsers - have sent report to Patient Access support - only available link on PA that is working at present
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Vicky    •   218 days ago  # + 1 -

Letting me sign in and then blank. Tried 2 different browsers and the app!
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Paul    •   218 days ago  # + 0 -

I’m also having the issue logging in and becoming a guest
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Han    •   218 days ago  # + 1 -

Blank and Says I’ve logged into a guest
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Guest    •   218 days ago  # + 0 -
★ ★ ★ ☆ ☆

Over complicated and slow
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Allan Phillips    •   218 days ago  # + 3 -

As others just the date last signed in and a blank screen
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Anita Price    •   218 days ago  # + 3 -
Only see white page

Same issue as others, can sign in but then presented with a white page with the patient access logo top left. Needing to order repeat prescription. Doncaster area.
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Lois    •   218 days ago  # + 6 -

Same issue - the Patient Access screen is blank and I cannot see any data, order prescriptions etc
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Sarah    •   218 days ago  # + 3 -
Only white pages

Same issue as everyone else, can sign in but all information not showing and just blank pages. Need to reorder repeat prescription so bit worrying. Birmingham area.
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Guest    •   218 days ago  # + 3 -
★ ☆ ☆ ☆ ☆

Cannot access repeat prescriptions because when I log in I just get a blank page. My wife's log in behaves the same. We tried on 2 different PCs and with 3 different web browsers - Edge, Chrome and Firefox
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Beevo Owens    •   218 days ago  # + 21 -
Only WHITE PAGE on signing in.

on using my PC, I can get past the log in, but it fails to render the page - it is simply all white. The menu page is all white so there is no real access. I have tried in Chrome, Firefox and Edge - all show only a white page on sign in. My area is Northern Ireland if that makes any difference.
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Guest    •   234 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Re Capcha is hideous
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Elizabeth    •   234 days ago  # + 0 -

continuous Re Capcha
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Lynda    •   246 days ago  # + 1 -
Patient Access App issue

Same as last person’s comments I cannot log in to Patient access but I can log on to NHS app ????‍♀️ My iPhone had an update which kicked me off my banking app so wondered if this has caused an issue?
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J    •   246 days ago  # + 0 -
patient access site and app not logging in

Website and app both say "Sorry, we weren't able to sign you in at this time. Please check your sign in details and try again."
NHS app is doing the same thing
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Maureen    •   253 days ago  # + 2 -

Unable to sign in
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Guest    •   279 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

How to get your blood pressure up what a load of .
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Guest    •   281 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Will not let me reset memorable word
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Angela    •   285 days ago  # + 0 -

Can't sign in - nothing happens when password entered.
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patient client    •   289 days ago  # + 0 -
Inadequate service

Used it 3 days ago to order repeat prescription and only just received a message saying contact your GP as your account is locked, requesting identification??? Bizarre
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Yvonne Keeler    •   299 days ago  # + 1 -

Can't sign in
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Guest    •   307 days ago  # + 1 -
★ ★ ☆ ☆ ☆

There's always a problem with signing in.
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Linda    •   313 days ago  # + 2 -

Patient access still down can’t login
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Lisa    •   317 days ago  # + 0 -

I need to order repeat prescription and can’t access the app!
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Susan    •   317 days ago  # + 0 -

Can’t get past login. Happened last month when tried to reorder prescription.
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Ying    •   325 days ago  # + 0 -

Can’t log in! I need to order my repeat prescription!
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Vicky    •   326 days ago  # + 0 -

Cannot log in. I am trying to order medication.
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Stirling    •   333 days ago  # + 0 -

Can't log in, been trying for 3 days. Have raised support ticket with them.
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Chrissie    •   334 days ago  # + 0 -

Get signed in as far as hello then nothing. This is ludicrous as ordering meds is a serious need
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Trev    •   335 days ago  # + 2 -

Cannot log in signs me out need to order Medication ????
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Gary    •   336 days ago  # + 0 -

Not able to log in, keeps signing me out
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Guest    •   338 days ago  # + 0 -
★ ★ ★ ☆ ☆

Unable to get past login.
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Guest    •   348 days ago  # + 0 -
★ ★ ★ ☆ ☆

Frequently have trouble getting logged in as log in screen doesn't appear. NHS let me log in but screen was then blank.
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Guest    •   350 days ago  # + 1 -

Out..
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Guest    •   351 days ago  # + -1 -
★ ☆ ☆ ☆ ☆

This has to be one of the worst sites ever - it almost never works. How GP's keep using it is a mystery.
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Guest    •   353 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

It’s stupid, it kicks you out all the time, makes you make ridiculously long passwords!! Decides to do maintenance work at ridiculously stupid times with no warning at all
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Judith C    •   354 days ago  # + 0 -

Unable to log in
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Sue    •   358 days ago  # + 0 -

Cannot log in to Patient Access this morning. Site down?
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George R    •   359 days ago  # + 0 -
Keeps dropping out

Tried to order repeat. The site keeps dropping out. Same happened last month. Pretty poor performance, considering it used to be very reliable.
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T walters    •   361 days ago  # + 0 -

Tried for over a week now. Practice unavailable what's going on.
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Ernie Jackson    •   389 days ago  # + 0 -

Cannot access prescriptions yet again. Same last week. Constantly breaking down. Not fit for purpose.
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Robert    •   393 days ago  # + 0 -

Not able to order repeat prescription
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Guest    •   395 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

System has been defective or intermittent for past 3-4 weeks
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Marie    •   395 days ago  # + 0 -
Unavailable message when clicking into prescription section - error appears when trying to access t

Unable to order repeat prescriptions. Getting unavailable notification (eventually, it takes a long time to log in and even longer to load the notice after choosing prescription). There should be a reason provided for the issue and eta for when it is restored
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Guest    •   416 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

first time ive used it and its crashed today
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Duggy    •   435 days ago  # + 0 -

Won't load.
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Charlotte    •   435 days ago  # + 0 -

I'm having trouble with it loading I only get a small heart
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Kenny    •   436 days ago  # + 0 -

signed out on Error code 1000. Its whining about date / time though these are correct.
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Kevin    •   436 days ago  # + 1 -

Trying to log onto my account and it want let me tried couple hours now still not letting me log in
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Pauline    •   448 days ago  # + 0 -

System won’t let me in to order medication
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denise    •   448 days ago  # + 0 -
unable to log in

trying to sign in for 2 days now telling me to check clock and time as there may be an error and showing an error code 1000 the date and time are displayed correctly so unsure whats next, I have looked at resetting password but it wont let me do anything just reverts back to page with error code
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Ann Drew    •   448 days ago  # + 0 -

I’m getting the same trouble. I’ve been trying for several hours as I want to check an appointment for this morning. Very frustrating.
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Tony    •   448 days ago  # + 1 -

Will not me log in to order important medication
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IJ    •   448 days ago  # + 3 -

It says, we could not sign you in. Please check your sign in details and try again. But im using the correct user name and password
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RT    •   448 days ago  # + 0 -

Same issue, can't log in. Can't reset password
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Mark    •   448 days ago  # + 1 -
Bust

Same here, can't login via app or website. Tried a password reset (even though I know full well what my password is) and it wouldn't let me do that either.
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Adam    •   448 days ago  # + 0 -

Ok can’t log in on the app or website saying none of my details are correct
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AliRFD    •   448 days ago  # + 0 -
Not working

Won’t let me login, says my details are wrong but they are stored on my iPhone. Site was playing up a few days ago when I tried to order too.
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Charlea    •   448 days ago  # + -1 -

Same here tried to order my prescription as usual and can’t log in
Glad it’s not just me
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Sooph    •   448 days ago  # + 0 -

Can’t log in, can’t reset password either
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Hele    •   448 days ago  # + 0 -

Says my login details are incorrect which they aren't. Won't let me reset my password either
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Gordon    •   448 days ago  # + 0 -

Internal Server Error
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Dave    •   448 days ago  # + 0 -

Cannot login
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Emily    •   459 days ago  # + 1 -
Won't accept memorable word letters

Won't accept the correct letters from my memorable word, so I tried to reset it and the reset email never arrived in my emails, tried sending it twice and nothing, not even in spam
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Sw    •   464 days ago  # + 1 -
Not loading

Managed to sign in after several tries. Asked to nominate pharmacy but then wouldn't load page. Skipped it and then tried to order meds and after pressing submit just never progressed and is still whirring now!
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Ivan    •   465 days ago  # + 3 -

Won’t accept correct letters from memorable word
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TWU    •   465 days ago  # + 3 -
Can’t sign in as usual!

Haven’t been able to sign in for days on the app. I enter my password, tap Sign In & my password disappears as if I never entered it. Then nothing happens, it just freezes up. I can’t even contact Technical Support on the app, as it does the same thing!
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Guest    •   467 days ago  # + 2 -
★ ☆ ☆ ☆ ☆

constant login problems with this site over the last few months, never an issue previously.
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L Mason    •   476 days ago  # + 0 -
Can’t access Patient Access

Jan 5th - suddenly got signed out of Patient Access in the middle of booking a GP appointment and now I can’t sign in again, even from an alternative device. Facial recognition works but then I get diverted to a page that says I ‘can’t be signed in at this time’
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Diane    •   478 days ago  # + 0 -
No access via portal or my GP app !

Can’t get in despite face recognition accepted. Now blocked me out .
I need my repeat prescription !
I can’t get in via “NHS my GP” either.
Says status not confirmed.
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Nh    •   484 days ago  # + 1 -

I can’t see any of my details and can’t order repeat prescription
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Mn    •   484 days ago  # + 3 -

Received message 'unable to connect to GP Practice your account is linked to'
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Guest    •   496 days ago  # + 1 -
★ ★ ★ ☆ ☆

Can’t log in at. All today!
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Guest    •   499 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Portal not available
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Guest    •   499 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Unable to log-in. Requested new password - no email received.
This service REALLY needs to be more robust
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E Holmes    •   507 days ago  # + 1 -

Signed in at 2nd attempt. Unable to order medications. Message says problem their end.
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Hezzys    •   507 days ago  # + 1 -

Keeps saying 'you have been signed out. Please sign in again'
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JB    •   507 days ago  # + 0 -

Keeps signing out and asking me to sign in repeats
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Rosie    •   507 days ago  # + 1 -

Keeps saying 'you have been signed out. Please sign in again'. But you can't.
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Sammy    •   507 days ago  # + 1 -

Can't sign in keeps saying you've been signed out or no internet connection on two phones
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Guest    •   507 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Fed up with continual website glitches. It's too stressful when you have run out of meds and Emis won't accept login.
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Sue    •   507 days ago  # + 3 -

Unable to sign in . 2 Accounts , different practices, different iPads
Says , you’ve been signed out , try again
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Grahame    •   507 days ago  # + 2 -
Site seems to be down - unable to login

unable to login at all - just accepts login details then tells me I have been logged out. Tried to access via NHS site and get sane result. If PA is down surely the tech support should say so. Very poor show.
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Lynn    •   507 days ago  # + 3 -

Accepted log in details but then wouldn’t accept memorable info even though it was correct. Tried several times
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Donald Simm    •   507 days ago  # + 1 -
Emis Access Site Login Problems.

A once reliable service that is becoming less so over the last few months. GP will not accept requests earler than two days before med runs out. I hope that Emis start to take this seriously. You can order for repeat prescriptions via NHS app, just in case you are really stuck.
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Derek    •   507 days ago  # + 5 -

Acceptd login details and memorable word then simply displayed signed-out message
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SAS    •   535 days ago  # + 0 -

Keeps saying unable to sign you in at this time
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