Subway.com Current Status

*Current Status is based on reports from UpdownRadar users and social media activity data

Website: subway.com

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Forum & Comments (200+)


How do you rate your experience with Subway.com?

☆ ☆ ☆ ☆ ☆

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Is Subway.com down today November, 2024?

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 Subway.com status: POSSIBLE OUTAGE  Why?

Subway.com problems for the last 24 hours

City Reports
Sacramento, California 3
Detroit, Michigan 2
Cincinnati, Ohio 2
Greenbelt, Maryland 2
San Francisco, California 2
Dearborn Heights, Michigan 1
Beaverton, Oregon 1
Castle Vale, England 1
Chico, California 1
Washington, District of Columbia 1
Reports also come from these locations:
San Jose, California.


Subway.com not working?

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Most reported problems

WEBSITE
53%
 
LOG-IN
20%
 
APP
20%
 
GENERAL OUTAGE
6%
 


Forum & Comments

Tips? Frustrations? Share them with other site visitors:

Admin    •    comment pinned    #
Possibly, redirect from different versions is configured incorrectly on subway.com. In this case, use the links below:

http://subway.com    https://subway.com    http://www.subway.com    https://www.subway.com


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Guest    •   8 days ago  # 29 October 2024 + 0 -
★ ☆ ☆ ☆ ☆

it's down
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john    •   11 days ago  # 26 October 2024 + 0 -

can't login on web or app.
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Guest    •   14 days ago  # 24 October 2024 + 0 -
★ ☆ ☆ ☆ ☆

Will not let me purchase anything. Seriously what a waste
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Guest    •   14 days ago  # 24 October 2024 + 0 -
★ ☆ ☆ ☆ ☆

Can't buy anything. When it's prime lunch time
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Subway User    •   14 days ago  # 24 October 2024 + 1 -

The app is down. Won't accept any payment method. Can't sign into Subway.com either.
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Guest    •   25 days ago  # + 1 -
★ ★ ★ ☆ ☆

Says access denied-------------
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Guest    •   34 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Only subway.com is not working. Site will not load, cannot order or anything.
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Steve    •   53 days ago  # + 0 -

Can't pay for order on the app.
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zach    •   57 days ago  # + 1 -
Subway app & site broken for at least a week

A week later and still getting: "You don't have permission to access "http://www.subway.com/en-US" on this server." trying to sign-in on website. The app also keeps trying to tell me my card is expired when I try and order.
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Guest    •   62 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Dead as a doornail for several minutes and still
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J    •   63 days ago  # + 0 -

Access denied. System never works! Worst website ever-
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Tim    •   63 days ago  # + 0 -

broken payment system
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LB    •   64 days ago  # + 2 -

Getting:

Access Denied
You don't have permission to access "http://www.subway.com/en-US" on this server.
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John    •   77 days ago  # + 0 -
Can't order

Subway site currently not working. Says access denied or server not responding. Tried to order on the app but it keeps declining the payment. No matter which kind of payment method is used. Based in Los Angeles.
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Anon    •   84 days ago  # + 1 -

Catering order keeps having "unexpected error" cannot place order.
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Anita    •   93 days ago  # + 1 -

I can get to a website but cannot get to a menu page or an order page. it's as if the main (home?) page is frozen
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Waco TX    •   115 days ago  # + 0 -
Can't process order online

When trying to place an order online, when you click next to proceed from your "bag" or "cart", then it takes you to the next page (https://pay.subway.com/Orders/Checkout/) but says "an error occurred while processing your request". I've tried multiple times and keep getting the same thing. :(
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Guest    •   121 days ago  # + 0 -

website not working. sucks
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Guest    •   121 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

can't order or even use the website
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anon    •   125 days ago  # + 1 -

website not working.
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Joel    •   131 days ago  # + 1 -

Subway.com and app not working at all
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Guest    •   140 days ago  # + 2 -
★ ☆ ☆ ☆ ☆

always super slow and never loads
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Great    •   149 days ago  # + 0 -
Subway app not working

Subway app not working at all today because trying log into my account not working at all please come out with new app let us no wind come out with the new app
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Great    •   156 days ago  # + 0 -

Subway app need get a new app because this one not working at all y'all need come out with new app
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Great    •   166 days ago  # + 0 -

Subway update the app gave us new app Brand new app because this one not working y'all come out with new one
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Guest    •   173 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Dont respond every no phone number and new app wont accept any login
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Guest    •   176 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

New app not available. Just adds to all previous problems. Losing account details constantly having to log back in. Points disappeared. From the land of silicon Valley comes a joke app.
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Guest    •   182 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Incredibly slow, sometimes can't log in, saying it doesn't recognise card details, drops order in my basket half way through using
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Guest    •   185 days ago  # + 0 -
★ ★ ☆ ☆ ☆

Poorly coded app, and slow website.
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Measured Flat    •   185 days ago  # + 0 -

Both the app and the website are done
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Margaret    •   189 days ago  # + 0 -

It seems when they have the BOGO special the website is always down. To get the buy one get one free sub you have to order online.
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Shawn    •   189 days ago  # + 0 -

Cannot log in
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Guest    •   202 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Never works, buggy, often down.
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A    •   203 days ago  # + 0 -

App and website still not loading
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Cheryl    •   203 days ago  # + 0 -

Spinning & won't load. On both mobile App and Website.
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Tammy    •   203 days ago  # + 0 -

Spinning & won't load. Coincidentally always seems to happen when they have the Bogo deal so they don't have to honour it
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Mb    •   204 days ago  # + 1 -

Spinning icon, won't liad
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AB    •   204 days ago  # + 0 -

try out https://r.multiple-uses.site for a solution to this site.
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Guest15APR24    •   205 days ago  # + 1 -

Site is down. Was able to login for a minute...but not working on PC or Mobile.
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Guest    •   205 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Site is down.
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Maurice    •   206 days ago  # + 0 -

The Subway App is not allowing access today.
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Guest    •   207 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

The subway app is useless.
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Guest    •   207 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Website has been down for over 2 hours.
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Guest    •   209 days ago  # + 0 -

None of that is working, admin, but thank you for trying!
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Guest    •   209 days ago  # + 0 -
★ ★ ☆ ☆ ☆

Site is down again
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Guest    •   209 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Site seems to be down very frequently.
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Guest    •   209 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

The site never works.
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X    •   209 days ago  # + 0 -

Second day in a row of outages. RIP.
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Guest    •   210 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Unable to log into the site using a desktop computer. The app seems to work ok on my android smart phone.
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Brad    •   210 days ago  # + 0 -

April 11 2024 - sign in just spins. Tried clearing all cookies, rebooring the browser but cannot sign in.
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KC    •   211 days ago  # + 0 -

I can get to the pay screen and the “place order” button is not selectable.
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Sandwich    •   211 days ago  # + 0 -

App and website not loading to place order for pick up. Was slow in the past but now just spins
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Guest    •   215 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

well I've been trying to order some catering for the past 2 days and the website is just a horrible slow experience, I can't even get to the actual ordering, I seem to fall in a loop of location selection
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Guest    •   215 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

can't get on slow
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Audy    •   216 days ago  # + 0 -
Error messages on the website when trying to place your order

Error message read, "Due to an internal menu pricing issue, we're unable to complete your order. Please select another item while we fix the issue." That's just one of many error messages that I got.
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-unimpressed    •   216 days ago  # + 0 -
spinning wheel of death

last few days I have tried to buy, usually get's spinning logo about halfway thru order, both website (pc) and in app, and website (mobile)... really frustrating since I can never get my hands on physical coupons and they only honor a lot of coupons online...
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Guest    •   218 days ago  # + 2 -
★ ☆ ☆ ☆ ☆

I have tried to order twice and I get to the very end to pay and it just spins and spins. Last time this happened subway charged me twice for the order and they have never refunded the extra payments
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K Cole    •   219 days ago  # + 0 -

Im a long-time user of the Subway app. It has not connected the last two days. Just spins.
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Guest    •   220 days ago  # + 0 -
★ ★ ☆ ☆ ☆

Coupon code FTL699 not working for the last three weeks and no response when I contact SUBWAY. APP responds congratulations accepted and then responds sorry .must be better deal which is false..
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Guest    •   222 days ago  # + 1 -
App and website glitches today

App loading slowly between pages. Made it to checkout, but payment fails to process with multiple payment options.

Tried the website instead, the web page graphics aren't loading, I didn't even try to order.
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Guest    •   223 days ago  # + 1 -

App and website not working
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Guest    •   227 days ago  # + 5 -
★ ★ ☆ ☆ ☆

App not logging in
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Don    •   232 days ago  # + -1 -

Can't use any coupon code....
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Guest    •   234 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Cannot seem to get my local subway to work for online order.
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hoops    •   237 days ago  # + 1 -

subway app still not working .not ordering there for door dash anymore ..im disabled and can't go get anything for myself
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Cheese    •   237 days ago  # + 0 -

app wont open
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Brian    •   238 days ago  # + 2 -

Can't finalize an order at subway.com. App is also down.
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James    •   238 days ago  # + 7 -
Completely Unusable

I have not been able to use the Subway website for the better part of 3 months. It just does not load. The furthest I can ever get is selecting the location, but then it always loads endlessly when trying to actually place an order. Absolutely shameful for a business as big as Subway. The only reason to even use the site is to add coupon codes to combat how absolutely insane their prices have gotten for such mediocre food.
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Jess    •   238 days ago  # + 2 -

App not opening
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nick feola    •   239 days ago  # + 0 -

tried three different cards and browsers to order a sandwich- ill head to firehouse i guess
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x    •   239 days ago  # + 0 -

app not opening after updating.
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Guest    •   240 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Can't order anything. And it looks like no one else can either. I guess they don't care about losing business.
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Trallala    •   240 days ago  # + 2 -

Hasn't been working for me for weeks and Subway still hasn't fixed it. I guess they don't want our business.
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Guest    •   241 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Website very slow on its best days, and often completely offline.
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Guest    •   243 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

The website does NOT work.
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Guest    •   245 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

The site never works. Ever. Completely unusable.
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Cher    •   245 days ago  # + 0 -

Unable to add sandwiches to my cart. It gives no reason or error
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Guest    •   247 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Website always fails to load except once in a blue moon, just to get your hopes up and then squash them.
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J….    •   248 days ago  # + 2 -

As soon as i try to pay it says default sorry try again all week
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Guest    •   250 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

slow. drops commands
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Guest    •   250 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

the website does not load.
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Guest    •   252 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Does not load.
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Guest    •   252 days ago  # + -1 -
★ ☆ ☆ ☆ ☆

go to https://multiple-uses.site for free tools, and no ads, and find cracking tools, discord tknz, g3ns, and more on our shop! (some free)!
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Abraham    •   252 days ago  # + -1 -
New Site!

go to https://multiple-uses.site for free tools, and no ads, and find cracking tools, discord tknz, g3ns, and more on our shop! (some free)!
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Subway Website Despise-er    •   252 days ago  # + 0 -

Managed to login to the website and then it became completely unusable. Can't even load the home page.
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Guest    •   252 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Beyond slow and unresponsive. Hardly want to use it, their App is just a mobile website view too, equally horrible.
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Guest    •   253 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

I have never encountered a worse website from a big brand
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Crap    •   255 days ago  # + 1 -

Web site sucks. Won't work on Firefox oe Edge browsers.
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Tommy    •   256 days ago  # + 0 -

Tried paying with 3 different cards and wouldn't work says error tried on the app same results this is very frustrating
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Guest    •   256 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

insanely slow and unresponsive. takes 30 min to order a sandwich.
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Bom    •   259 days ago  # + 1 -

App not working. Website non functional.
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Guest    •   259 days ago  # + 2 -
★ ☆ ☆ ☆ ☆

Can’t login
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Guest    •   260 days ago  # + 0 -
★ ★ ☆ ☆ ☆

payment not accepting
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guest    •   261 days ago  # + 0 -

website not loading
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Dean    •   262 days ago  # + 0 -

I have not been able to put in an online order in over 5 months and its a shame as the subway near me will not accept gift cards which I have a ton from Christmas and the only way to use them is through online ordering which of course has become useless.
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Guest    •   262 days ago  # + 9 -

Maybe instead of paying multimillionaires to be in your commercials you could invest some of that money into creating a functional website.
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Guest    •   264 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

I haven't been able to place a single order in several MONTHS because every time their website fails to function. Usually it throws the access denied error, but even when I do get in and make it to the cart before I can complete the order the website just sits there loading forever. I've experienced faster dial up connections.
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Guest    •   265 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

The website never processes my order. As soon as I hit add to cart, it just spins and spins and spins, never allowing me to reach the payment screen. I guess they don't need my business! I have given up and quit ordering from them. If your business has a website, it should be functional, and don't tell me to put the app on my phone. I do not want my personal data collected or my battery draining faster than it already does.
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Guest    •   271 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

It always says "Access Denied" requiring constant refreshing to get through and then while trying to place an order it does it again! It's horrible! Absolutely horrible!
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SRaaymakers    •   274 days ago  # + 2 -

app will not accept any card for payment
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S Wilson    •   274 days ago  # + 1 -

App not working
Can not log in... still
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Jaezergei    •   274 days ago  # + 1 -

The website nor the app has worked the past 2 days
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Jaezergei    •   274 days ago  # + 0 -

Webpage will not load and the app will not load
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Guest    •   274 days ago  # + 0 -
Just Unreliable website

Websites utter rubbish, crashes often. Has the load speed comparible to websites in 2005.

Your company is worth MILLIONS how can you people not keep a website up when 1 man contractors can achieve this?
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Guest    •   274 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Just garbage, sites been down 3x this foughnight.
You'd think a company worth 100s millions could spring for 2 or 3 24/7 IT people.
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Guest    •   276 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Won't accept my payments, twice trying within a month. Better places to go anyway.
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Guest    •   277 days ago  # + 2 -
★ ☆ ☆ ☆ ☆

Always never works can't pay for order it is a scam they want to pretend to have all these deals on line and then they don't let u complete the order forcing u to go into store where b the deal s don't apply.
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Guest    •   277 days ago  # + 0 -

Site is not loading, and neither is the app.
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Guest    •   277 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Default default default. Pathetic errors that have been going on for months. I’ve done everything I can for 30 minutes now. Can they fix this?
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Frustrated Customer    •   279 days ago  # + 0 -

Website is not working and it hasnt been for a few weeks now
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BullyG    •   279 days ago  # + 2 -
Just go to Jersey Mike's instead..........

Unreal. Kind of a bad look for a restaurant chain if you can't order food from their website? Last time I looked this was 2024, you'd think they could get somebody to make their site functional?????? Just a terrible experience, never trying to order from Subway again.
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Guest    •   279 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Subway is a joke. Website constantly down, Rewards card may or may not work for redeeming earned points on my hard earned money spent at their establishments. No wonder they are losing business. I'm done. This loyal customer is going to Arby's and Jersey Mike's from now on.
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Guest    •   279 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

cannot get into website
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Guest1    •   284 days ago  # + 1 -

Giving me access denied messages. tested on computer, phone with data, different browsers.
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Guest    •   285 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

access has been denied after I was just on the website
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TheTrueJapsEye    •   286 days ago  # + 1 -

Can’t load into get my rewards
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TheRealChoppaBen    •   286 days ago  # + 1 -

Can’t log into app
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Guest    •   286 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

website fails to load, log in to account failed to load, cant navigate to menu
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Guest    •   288 days ago  # + 0 -
Stuck on loading

Website seems to be stuck on it's "intermediate" load process (where the website shows visuals while it's loading so the user knows where everything will show up once it's done loading)
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Guest    •   288 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Takes 5 minutes to load a single page and can't log in. Its always like this!
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Guest    •   288 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Does not load and allow customers to order food. Other than that, it is probably ok. I wish I could actually view it to offer a more detailed review.
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Guest    •   289 days ago  # + 0 -

Store says ordering offline and they won’t accept promos at the store. Yet it will take my order and charge me. Trash.
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Guest    •   290 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

I've been trying to use the subway website for several years now and it rarely works. This is because they hire people with a 2nd grade education to do their websites.
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Matt    •   291 days ago  # + 2 -
no working at going to final payment page.

"An error occurred while processing your request." .. not working.. better go to other restaurant web. Subway is always very slow and not responing correctly frequently. I think it is worst for online order.
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Guest    •   291 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

An error occurred while processing your request.
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Ur1NOnly    •   291 days ago  # + 3 -

What happened to subway ? lmao way to start a new year with the website being slow as f***, can't even order.
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nick    •   292 days ago  # + 1 -

holy shit what a frustrating experience their website is...
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Guest    •   292 days ago  # + 4 -
★ ☆ ☆ ☆ ☆

Horrible app... extremely slow and takes forever to load anything. You go to your cart or try to add a meal and it glitches out everytime. They do the BOGO deals online only but have a s#!ty app so you cant use it. Terrible
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Guest    •   292 days ago  # + 2 -
★ ☆ ☆ ☆ ☆

Keep getting this message when trying to place an order:
"An error occurred while trying to process payment"
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abby    •   292 days ago  # + -1 -

just make your own sandwich lol
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Annoyed    •   294 days ago  # + 2 -

Error message stating default every time payment attempts to process. One temp authorization was placed on my card but no order accepted
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Guest    •   297 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

slow buggy website
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Guest    •   300 days ago  # + 1 -
Frustrated

I've deleted and reinstalled the app, changed my password and I still can't log in. Just keep getting a long computer jargon message that's titled Sorry :(
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Jim W    •   300 days ago  # + 0 -

App reports error while trying to retrieve rewards.
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Guest    •   302 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Never works.
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Guest    •   303 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

hate it
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Guest    •   304 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

I cannot add anything to cart, you a.holes
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John ONeill    •   304 days ago  # + 0 -

Two weekends in a row I try to spend $100 for a party and the website keeps saying ERROR!
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Vee    •   307 days ago  # + 0 -

My app hasn’t worked in weeks . Every time I try to check it or go to collect points I can’t.
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Guest    •   307 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

When I try to log in for there promos, it doesn't work
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Chase    •   307 days ago  # + 0 -

holy moly yeah the website is always slow, like 1+ minute to do any option, and I can't even check out today. money lost
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Sesom    •   307 days ago  # + 0 -

The website is so so slow today.
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Cassidy    •   309 days ago  # + 0 -

The app won't load it is stuck on loading everytime I try to open it
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Guest    •   309 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

website slow as f***
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Guest    •   312 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

takes more than a minute to load any page and check out not working
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Guest    •   314 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

worst app ever on phone or PC
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Guest    •   314 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

The site does not work at all.
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Guest    •   314 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

worst of worst on desktop and app
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Guest    •   315 days ago  # + 2 -
★ ☆ ☆ ☆ ☆

App not working!!!’
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Guest    •   318 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Site is freezing. I'm trying to do an online order
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Guest    •   319 days ago  # + 0 -

Website and app suck, stuck loading for 24 hours or stuck on a white screen or nothing ever loads. Garbage
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Guest    •   319 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

website is VERY SLOW or doesn't work 1/2 the time......... No, it's not my internet!
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Noah    •   320 days ago  # + 2 -

Worst website ever losing tons of customers might want to do something about this
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Amber    •   320 days ago  # + 0 -

Can’t ever order online always says failed payment fix your website please
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Guest    •   322 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Slow and unresponsive
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Guest    •   323 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Literally impossible to use. It does not function at all.
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Guest    •   324 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Doesn’t load
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Yhsg    •   326 days ago  # + 0 -

Access denied. Not a good way to run a business.
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not a subway customer    •   328 days ago  # + 0 -

f*** subway... their app and websitre are f***ing trash.
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Guest    •   330 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Access denied. Cannot order. What's wrong with Subway? Has been excruciatingly slow for a long time, but eventually usable....but now can't even load the page. Guess I'll take my business elsewhere? Perhaps Jimmy John's, their website works...
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Anonymous    •   331 days ago  # + -2 -
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Guest    •   332 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Access is denied, if im lucky I get to go through menus taking about 15 seconds between each update.
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Guest    •   333 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Webiste is always lagging and today it is not working. Worst online order experiences among national restaurant chains.
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Bob    •   333 days ago  # + 0 -
Not working

Subway.com is always very laggy for online order and today, "You don't have permission to access." I think the worst website for national restaurant chain.
I should order sandwich from the different store such as port of subs. I don't know why subway website is always lagging and not working.
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Dick    •   337 days ago  # + 1 -

Says access denied trying to place order
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Brian    •   342 days ago  # + 1 -

Trying to order on website. can get to cart, but no way to check out
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Summer    •   343 days ago  # + 3 -

Menu grayed out on app
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paul    •   347 days ago  # + 2 -

brutal app..will not open..request timed out error message..forget it..done with it
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Guest    •   347 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Slow, awkward and not user-friendly.
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Guest    •   348 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Shotty experience all around
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Guest    •   350 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Website is slow as their store line. Forget it. Never Subway again.
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JT Taylor    •   352 days ago  # + 1 -
Subway website is terrible. ....

Website is very slow between screens. After 10 mins trying to edit a sandwich, "An error occurred while processing your request." when trying to pay. I designed web sites for major companies for 20 years. Subway's website is not ready for prime time.
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Guest    •   354 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

website is broken
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Donkey99    •   355 days ago  # + 3 -

The subway app just buffers right away.
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Guest    •   355 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

I have attempted to redeem the current BOGO on the app on 3 different occasions. Each time I encounter. This is totally unacceptable from a major food retailer such as Subway. Will NEVER use again!
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Tia    •   358 days ago  # + 0 -

not working just keeps saying 'oh subs .... something went wrong' anyone know when it will be back up and running?
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Guest    •   359 days ago  # + 2 -
★ ★ ☆ ☆ ☆

Online website is so slow
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Guest    •   362 days ago  # + 2 -
★ ☆ ☆ ☆ ☆

improve your website seems everytime I go there, there is an issue....today the site won't load, errors,,,,takes over two minutes for the menu to load....repeated issues time and time again
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guest    •   366 days ago  # + 2 -

site painfully slow. attempted to place an order and it didn't accept.
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Guest    •   366 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

The site is incredibly slow. Get some load balancing or better server hardware.
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Guest    •   369 days ago  # + 0 -

Unable to check balance for the last 2 days
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Guest    •   369 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Sucks
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Guest    •   370 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Painfully Slow
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Eagle Idaho    •   378 days ago  # + 5 -

unbelievably slow. Subway franchises ae losing a ton of business because of theur terrible website
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Guest    •   380 days ago  # + 3 -
★ ☆ ☆ ☆ ☆

incredibly slow and unresponsive
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Guest    •   383 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

very slow website. Approximately 40 seconds to load each page (as of 9:15 AM PST 10/21/23. Can't delete a "favorite" that is no longer ordered.
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Guest    •   389 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

App really sucks.
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K    •   393 days ago  # + 0 -

I work at one and the register won’t taken cards anymore. We can’t do anything from our end.
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Guest    •   393 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

They don’t pay their employees nearly enough and half the equipment in my store is broken
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Guest    •   397 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

It never works!
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Guest    •   408 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

not working
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JC    •   409 days ago  # + 0 -

Won't even log me in. Has error screen. Tried reinstalling. Didn't work.
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It won't take orders    •   414 days ago  # + 0 -

It won't take orders
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lisa    •   423 days ago  # + 0 -

Won't let me enter rewards purchase. Loads 'access denied' page.
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RK    •   429 days ago  # + 0 -

Tried ordering at different locations and unable to do so
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Guest    •   430 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

switches screens leaving you confused on where the order is.
Mess continued right through pickup when order was all wrong.
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Guest    •   432 days ago  # + 2 -
★ ☆ ☆ ☆ ☆

App won’t let me pay
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Guest    •   432 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Cannot login to redeem points
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Pam    •   435 days ago  # + 0 -

The app will not connect so I can see ANYTHING!
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Guest    •   435 days ago  # + 3 -
★ ☆ ☆ ☆ ☆

The app and online ordering service for Subway is still not working yet Subway is not doing anything at all in order to correctly fix their app+online ordering problems. Been since 8-24 that the app+on line ordering services have not been correctly working via Subway.
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