Subway.com Current Status

*Current Status is based on reports from UpdownRadar users and social media activity data

Website: subway.com

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Forum & Comments (200+)


How do you rate your experience with Subway.com?

☆ ☆ ☆ ☆ ☆

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Is Subway.com down today April, 2024?

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 Subway.com status: POSSIBLE OUTAGE  Why?

Subway.com problems for the last 24 hours

City Reports
Toronto, Ontario 5
Los Angeles, California 2
Washington, District of Columbia 2
Elizabethtown, Kentucky 2
Shelton, Connecticut 2
Irwin, Pennsylvania 2
Kingston, Ontario 1
Dudley, England 1
Hamilton, Waikato Region 1
Seattle, Washington 1
Reports also come from these locations:
Kansas City, Missouri; Tallahassee, Florida; New Brunswick, New Jersey; Atascadero, California; Bellevue, Washington; Indianapolis, Indiana; Houston, Texas; Smiths Falls, Ontario; Hethersett, England; Maple, Ontario; Las Cruces, New Mexico; Phoenix, Arizona; Comox, British Columbia; Monticello, Illinois; Scarborough, Ontario.


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Most reported problems

APP
41%
 
WEBSITE
38%
 
LOG-IN
15%
 
GENERAL OUTAGE
4%
 


Forum & Comments

Tips? Frustrations? Share them with other site visitors:

Admin    •    comment pinned    #
Possibly, redirect from different versions is configured incorrectly on subway.com. In this case, use the links below:

http://subway.com    https://subway.com    http://www.subway.com    https://www.subway.com


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Guest    •   5 days ago  # 18 April 2024 + 0 -
★ ☆ ☆ ☆ ☆

Never works, buggy, often down.
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A    •   5 days ago  # 18 April 2024 + 0 -

App and website still not loading
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Cheryl    •   6 days ago  # 17 April 2024 + 0 -

Spinning & won't load. On both mobile App and Website.
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Tammy    •   6 days ago  # 17 April 2024 + 0 -

Spinning & won't load. Coincidentally always seems to happen when they have the Bogo deal so they don't have to honour it
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Mb    •   6 days ago  # 17 April 2024 + 1 -

Spinning icon, won't liad
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AB    •   7 days ago  # + 0 -

try out https://r.multiple-uses.site for a solution to this site.
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Guest15APR24    •   8 days ago  # + 1 -

Site is down. Was able to login for a minute...but not working on PC or Mobile.
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Guest    •   8 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Site is down.
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Maurice    •   9 days ago  # + 0 -

The Subway App is not allowing access today.
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Guest    •   9 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

The subway app is useless.
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Guest    •   10 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Website has been down for over 2 hours.
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Guest    •   11 days ago  # + 0 -

None of that is working, admin, but thank you for trying!
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Guest    •   11 days ago  # + 0 -
★ ★ ☆ ☆ ☆

Site is down again
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Guest    •   11 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Site seems to be down very frequently.
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Guest    •   12 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

The site never works.
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X    •   12 days ago  # + 0 -

Second day in a row of outages. RIP.
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Guest    •   12 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Unable to log into the site using a desktop computer. The app seems to work ok on my android smart phone.
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Brad    •   12 days ago  # + 0 -

April 11 2024 - sign in just spins. Tried clearing all cookies, rebooring the browser but cannot sign in.
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KC    •   13 days ago  # + 0 -

I can get to the pay screen and the “place order” button is not selectable.
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Sandwich    •   14 days ago  # + 0 -

App and website not loading to place order for pick up. Was slow in the past but now just spins
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Guest    •   17 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

well I've been trying to order some catering for the past 2 days and the website is just a horrible slow experience, I can't even get to the actual ordering, I seem to fall in a loop of location selection
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Guest    •   17 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

can't get on slow
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Audy    •   18 days ago  # + 0 -
Error messages on the website when trying to place your order

Error message read, "Due to an internal menu pricing issue, we're unable to complete your order. Please select another item while we fix the issue." That's just one of many error messages that I got.
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-unimpressed    •   19 days ago  # + 0 -
spinning wheel of death

last few days I have tried to buy, usually get's spinning logo about halfway thru order, both website (pc) and in app, and website (mobile)... really frustrating since I can never get my hands on physical coupons and they only honor a lot of coupons online...
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Guest    •   20 days ago  # + 2 -
★ ☆ ☆ ☆ ☆

I have tried to order twice and I get to the very end to pay and it just spins and spins. Last time this happened subway charged me twice for the order and they have never refunded the extra payments
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K Cole    •   21 days ago  # + 0 -

Im a long-time user of the Subway app. It has not connected the last two days. Just spins.
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Guest    •   23 days ago  # + 0 -
★ ★ ☆ ☆ ☆

Coupon code FTL699 not working for the last three weeks and no response when I contact SUBWAY. APP responds congratulations accepted and then responds sorry .must be better deal which is false..
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Guest    •   25 days ago  # + 1 -
App and website glitches today

App loading slowly between pages. Made it to checkout, but payment fails to process with multiple payment options.

Tried the website instead, the web page graphics aren't loading, I didn't even try to order.
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Guest    •   25 days ago  # + 1 -

App and website not working
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Guest    •   30 days ago  # + 5 -
★ ★ ☆ ☆ ☆

App not logging in
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Don    •   34 days ago  # + -1 -

Can't use any coupon code....
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Guest    •   37 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Cannot seem to get my local subway to work for online order.
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hoops    •   39 days ago  # + 1 -

subway app still not working .not ordering there for door dash anymore ..im disabled and can't go get anything for myself
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Cheese    •   40 days ago  # + 0 -

app wont open
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Brian    •   40 days ago  # + 2 -

Can't finalize an order at subway.com. App is also down.
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James    •   40 days ago  # + 7 -
Completely Unusable

I have not been able to use the Subway website for the better part of 3 months. It just does not load. The furthest I can ever get is selecting the location, but then it always loads endlessly when trying to actually place an order. Absolutely shameful for a business as big as Subway. The only reason to even use the site is to add coupon codes to combat how absolutely insane their prices have gotten for such mediocre food.
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Jess    •   41 days ago  # + 2 -

App not opening
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nick feola    •   41 days ago  # + 0 -

tried three different cards and browsers to order a sandwich- ill head to firehouse i guess
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x    •   42 days ago  # + 0 -

app not opening after updating.
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Guest    •   43 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Can't order anything. And it looks like no one else can either. I guess they don't care about losing business.
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Trallala    •   43 days ago  # + 2 -

Hasn't been working for me for weeks and Subway still hasn't fixed it. I guess they don't want our business.
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Guest    •   43 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Website very slow on its best days, and often completely offline.
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Guest    •   45 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

The website does NOT work.
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Guest    •   47 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

The site never works. Ever. Completely unusable.
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Cher    •   48 days ago  # + 0 -

Unable to add sandwiches to my cart. It gives no reason or error
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Guest    •   49 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Website always fails to load except once in a blue moon, just to get your hopes up and then squash them.
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J….    •   50 days ago  # + 2 -

As soon as i try to pay it says default sorry try again all week
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Guest    •   53 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

slow. drops commands
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Guest    •   53 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

the website does not load.
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Guest    •   54 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Does not load.
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Guest    •   55 days ago  # + -1 -
★ ☆ ☆ ☆ ☆

go to https://multiple-uses.site for free tools, and no ads, and find cracking tools, discord tknz, g3ns, and more on our shop! (some free)!
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Abraham    •   55 days ago  # + -1 -
New Site!

go to https://multiple-uses.site for free tools, and no ads, and find cracking tools, discord tknz, g3ns, and more on our shop! (some free)!
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Subway Website Despise-er    •   55 days ago  # + 0 -

Managed to login to the website and then it became completely unusable. Can't even load the home page.
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Guest    •   55 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Beyond slow and unresponsive. Hardly want to use it, their App is just a mobile website view too, equally horrible.
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Guest    •   56 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

I have never encountered a worse website from a big brand
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Crap    •   57 days ago  # + 1 -

Web site sucks. Won't work on Firefox oe Edge browsers.
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Tommy    •   58 days ago  # + 0 -

Tried paying with 3 different cards and wouldn't work says error tried on the app same results this is very frustrating
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Guest    •   59 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

insanely slow and unresponsive. takes 30 min to order a sandwich.
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Bom    •   61 days ago  # + 1 -

App not working. Website non functional.
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Guest    •   62 days ago  # + 2 -
★ ☆ ☆ ☆ ☆

Can’t login
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Guest    •   63 days ago  # + 0 -
★ ★ ☆ ☆ ☆

payment not accepting
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guest    •   63 days ago  # + 0 -

website not loading
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Dean    •   65 days ago  # + 0 -

I have not been able to put in an online order in over 5 months and its a shame as the subway near me will not accept gift cards which I have a ton from Christmas and the only way to use them is through online ordering which of course has become useless.
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Guest    •   65 days ago  # + 9 -

Maybe instead of paying multimillionaires to be in your commercials you could invest some of that money into creating a functional website.
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Guest    •   67 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

I haven't been able to place a single order in several MONTHS because every time their website fails to function. Usually it throws the access denied error, but even when I do get in and make it to the cart before I can complete the order the website just sits there loading forever. I've experienced faster dial up connections.
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Guest    •   67 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

The website never processes my order. As soon as I hit add to cart, it just spins and spins and spins, never allowing me to reach the payment screen. I guess they don't need my business! I have given up and quit ordering from them. If your business has a website, it should be functional, and don't tell me to put the app on my phone. I do not want my personal data collected or my battery draining faster than it already does.
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Guest    •   74 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

It always says "Access Denied" requiring constant refreshing to get through and then while trying to place an order it does it again! It's horrible! Absolutely horrible!
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SRaaymakers    •   76 days ago  # + 2 -

app will not accept any card for payment
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S Wilson    •   76 days ago  # + 1 -

App not working
Can not log in... still
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Jaezergei    •   76 days ago  # + 1 -

The website nor the app has worked the past 2 days
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Jaezergei    •   76 days ago  # + 0 -

Webpage will not load and the app will not load
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Guest    •   77 days ago  # + 0 -
Just Unreliable website

Websites utter rubbish, crashes often. Has the load speed comparible to websites in 2005.

Your company is worth MILLIONS how can you people not keep a website up when 1 man contractors can achieve this?
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Guest    •   77 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Just garbage, sites been down 3x this foughnight.
You'd think a company worth 100s millions could spring for 2 or 3 24/7 IT people.
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Guest    •   78 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Won't accept my payments, twice trying within a month. Better places to go anyway.
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Guest    •   79 days ago  # + 2 -
★ ☆ ☆ ☆ ☆

Always never works can't pay for order it is a scam they want to pretend to have all these deals on line and then they don't let u complete the order forcing u to go into store where b the deal s don't apply.
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Guest    •   80 days ago  # + 0 -

Site is not loading, and neither is the app.
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Guest    •   80 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Default default default. Pathetic errors that have been going on for months. I’ve done everything I can for 30 minutes now. Can they fix this?
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Frustrated Customer    •   81 days ago  # + 0 -

Website is not working and it hasnt been for a few weeks now
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BullyG    •   81 days ago  # + 2 -
Just go to Jersey Mike's instead..........

Unreal. Kind of a bad look for a restaurant chain if you can't order food from their website? Last time I looked this was 2024, you'd think they could get somebody to make their site functional?????? Just a terrible experience, never trying to order from Subway again.
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Guest    •   81 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Subway is a joke. Website constantly down, Rewards card may or may not work for redeeming earned points on my hard earned money spent at their establishments. No wonder they are losing business. I'm done. This loyal customer is going to Arby's and Jersey Mike's from now on.
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Guest    •   82 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

cannot get into website
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Guest1    •   87 days ago  # + 1 -

Giving me access denied messages. tested on computer, phone with data, different browsers.
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Guest    •   87 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

access has been denied after I was just on the website
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TheTrueJapsEye    •   89 days ago  # + 1 -

Can’t load into get my rewards
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TheRealChoppaBen    •   89 days ago  # + 1 -

Can’t log into app
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Guest    •   89 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

website fails to load, log in to account failed to load, cant navigate to menu
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Guest    •   91 days ago  # + 0 -
Stuck on loading

Website seems to be stuck on it's "intermediate" load process (where the website shows visuals while it's loading so the user knows where everything will show up once it's done loading)
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Guest    •   91 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Takes 5 minutes to load a single page and can't log in. Its always like this!
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Guest    •   91 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Does not load and allow customers to order food. Other than that, it is probably ok. I wish I could actually view it to offer a more detailed review.
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Guest    •   91 days ago  # + 0 -

Store says ordering offline and they won’t accept promos at the store. Yet it will take my order and charge me. Trash.
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Guest    •   93 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

I've been trying to use the subway website for several years now and it rarely works. This is because they hire people with a 2nd grade education to do their websites.
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Matt    •   94 days ago  # + 2 -
no working at going to final payment page.

"An error occurred while processing your request." .. not working.. better go to other restaurant web. Subway is always very slow and not responing correctly frequently. I think it is worst for online order.
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Guest    •   94 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

An error occurred while processing your request.
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Ur1NOnly    •   94 days ago  # + 3 -

What happened to subway ? lmao way to start a new year with the website being slow as f***, can't even order.
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nick    •   94 days ago  # + 1 -

holy shit what a frustrating experience their website is...
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Guest    •   95 days ago  # + 4 -
★ ☆ ☆ ☆ ☆

Horrible app... extremely slow and takes forever to load anything. You go to your cart or try to add a meal and it glitches out everytime. They do the BOGO deals online only but have a s#!ty app so you cant use it. Terrible
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Guest    •   95 days ago  # + 2 -
★ ☆ ☆ ☆ ☆

Keep getting this message when trying to place an order:
"An error occurred while trying to process payment"
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abby    •   95 days ago  # + -1 -

just make your own sandwich lol
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Annoyed    •   97 days ago  # + 2 -

Error message stating default every time payment attempts to process. One temp authorization was placed on my card but no order accepted
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Guest    •   99 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

slow buggy website
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Guest    •   102 days ago  # + 1 -
Frustrated

I've deleted and reinstalled the app, changed my password and I still can't log in. Just keep getting a long computer jargon message that's titled Sorry :(
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Jim W    •   102 days ago  # + 0 -

App reports error while trying to retrieve rewards.
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Guest    •   105 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Never works.
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Guest    •   105 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

hate it
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Guest    •   107 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

I cannot add anything to cart, you a.holes
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John ONeill    •   107 days ago  # + 0 -

Two weekends in a row I try to spend $100 for a party and the website keeps saying ERROR!
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Vee    •   109 days ago  # + 0 -

My app hasn’t worked in weeks . Every time I try to check it or go to collect points I can’t.
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Guest    •   109 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

When I try to log in for there promos, it doesn't work
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Chase    •   110 days ago  # + 0 -

holy moly yeah the website is always slow, like 1+ minute to do any option, and I can't even check out today. money lost
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Sesom    •   110 days ago  # + 0 -

The website is so so slow today.
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Cassidy    •   111 days ago  # + 0 -

The app won't load it is stuck on loading everytime I try to open it
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Guest    •   112 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

website slow as f***
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Guest    •   114 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

takes more than a minute to load any page and check out not working
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Guest    •   116 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

worst app ever on phone or PC
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Guest    •   117 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

The site does not work at all.
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Guest    •   117 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

worst of worst on desktop and app
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Guest    •   118 days ago  # + 2 -
★ ☆ ☆ ☆ ☆

App not working!!!’
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Guest    •   121 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Site is freezing. I'm trying to do an online order
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Guest    •   121 days ago  # + 0 -

Website and app suck, stuck loading for 24 hours or stuck on a white screen or nothing ever loads. Garbage
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Guest    •   122 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

website is VERY SLOW or doesn't work 1/2 the time......... No, it's not my internet!
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Noah    •   123 days ago  # + 2 -

Worst website ever losing tons of customers might want to do something about this
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Amber    •   123 days ago  # + 0 -

Can’t ever order online always says failed payment fix your website please
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Guest    •   124 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Slow and unresponsive
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Guest    •   125 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Literally impossible to use. It does not function at all.
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Guest    •   126 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Doesn’t load
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Yhsg    •   129 days ago  # + 0 -

Access denied. Not a good way to run a business.
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not a subway customer    •   130 days ago  # + 0 -

f*** subway... their app and websitre are f***ing trash.
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Guest    •   132 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Access denied. Cannot order. What's wrong with Subway? Has been excruciatingly slow for a long time, but eventually usable....but now can't even load the page. Guess I'll take my business elsewhere? Perhaps Jimmy John's, their website works...
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Anonymous    •   133 days ago  # + -2 -
Comment is hidden.

Guest    •   134 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Access is denied, if im lucky I get to go through menus taking about 15 seconds between each update.
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Guest    •   136 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Webiste is always lagging and today it is not working. Worst online order experiences among national restaurant chains.
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Bob    •   136 days ago  # + 0 -
Not working

Subway.com is always very laggy for online order and today, "You don't have permission to access." I think the worst website for national restaurant chain.
I should order sandwich from the different store such as port of subs. I don't know why subway website is always lagging and not working.
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Dick    •   139 days ago  # + 1 -

Says access denied trying to place order
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Brian    •   145 days ago  # + 1 -

Trying to order on website. can get to cart, but no way to check out
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Summer    •   146 days ago  # + 3 -

Menu grayed out on app
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paul    •   149 days ago  # + 2 -

brutal app..will not open..request timed out error message..forget it..done with it
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Guest    •   150 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Slow, awkward and not user-friendly.
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Guest    •   150 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Shotty experience all around
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Guest    •   153 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Website is slow as their store line. Forget it. Never Subway again.
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JT Taylor    •   155 days ago  # + 1 -
Subway website is terrible. ....

Website is very slow between screens. After 10 mins trying to edit a sandwich, "An error occurred while processing your request." when trying to pay. I designed web sites for major companies for 20 years. Subway's website is not ready for prime time.
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Guest    •   156 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

website is broken
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Donkey99    •   157 days ago  # + 3 -

The subway app just buffers right away.
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Guest    •   158 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

I have attempted to redeem the current BOGO on the app on 3 different occasions. Each time I encounter. This is totally unacceptable from a major food retailer such as Subway. Will NEVER use again!
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Tia    •   160 days ago  # + 0 -

not working just keeps saying 'oh subs .... something went wrong' anyone know when it will be back up and running?
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Guest    •   162 days ago  # + 2 -
★ ★ ☆ ☆ ☆

Online website is so slow
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Guest    •   165 days ago  # + 2 -
★ ☆ ☆ ☆ ☆

improve your website seems everytime I go there, there is an issue....today the site won't load, errors,,,,takes over two minutes for the menu to load....repeated issues time and time again
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guest    •   169 days ago  # + 2 -

site painfully slow. attempted to place an order and it didn't accept.
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Guest    •   169 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

The site is incredibly slow. Get some load balancing or better server hardware.
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Guest    •   171 days ago  # + 0 -

Unable to check balance for the last 2 days
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Guest    •   172 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Sucks
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Guest    •   172 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Painfully Slow
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Eagle Idaho    •   180 days ago  # + 5 -

unbelievably slow. Subway franchises ae losing a ton of business because of theur terrible website
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Guest    •   183 days ago  # + 3 -
★ ☆ ☆ ☆ ☆

incredibly slow and unresponsive
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Guest    •   185 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

very slow website. Approximately 40 seconds to load each page (as of 9:15 AM PST 10/21/23. Can't delete a "favorite" that is no longer ordered.
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Guest    •   191 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

App really sucks.
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K    •   195 days ago  # + 0 -

I work at one and the register won’t taken cards anymore. We can’t do anything from our end.
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Guest    •   195 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

They don’t pay their employees nearly enough and half the equipment in my store is broken
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Guest    •   199 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

It never works!
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Guest    •   211 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

not working
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JC    •   212 days ago  # + 0 -

Won't even log me in. Has error screen. Tried reinstalling. Didn't work.
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It won't take orders    •   217 days ago  # + 0 -

It won't take orders
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lisa    •   226 days ago  # + 0 -

Won't let me enter rewards purchase. Loads 'access denied' page.
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RK    •   232 days ago  # + 0 -

Tried ordering at different locations and unable to do so
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Guest    •   232 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

switches screens leaving you confused on where the order is.
Mess continued right through pickup when order was all wrong.
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Guest    •   234 days ago  # + 2 -
★ ☆ ☆ ☆ ☆

App won’t let me pay
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Guest    •   234 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Cannot login to redeem points
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Pam    •   238 days ago  # + 0 -

The app will not connect so I can see ANYTHING!
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Guest    •   238 days ago  # + 3 -
★ ☆ ☆ ☆ ☆

The app and online ordering service for Subway is still not working yet Subway is not doing anything at all in order to correctly fix their app+online ordering problems. Been since 8-24 that the app+on line ordering services have not been correctly working via Subway.
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Qnna    •   238 days ago  # + 1 -
Qpp taking my money

Twice I've placed my order and it processed it but the store NEVER receives it so it just it stuck in libo until it cancels itself and or the driver gives up and it processed my refund but not the original order so my money is still gone. Its been a day since the first one
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Guest    •   239 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Won’t let me order
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Guest    •   239 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

App is always refreshing but never works for you to place an order
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Guest    •   241 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

The app just keeps refreshing and is not working
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Guest    •   254 days ago  # + 7 -
★ ☆ ☆ ☆ ☆

It will not let me place an order, I’ve tried to use multiple cards and it keeps saying they are invalid. I’ve tried multiple devices too
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Guest3    •   258 days ago  # + 0 -

Login hasn't worked for a while now in the app
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Guest    •   258 days ago  # + 2 -
★ ☆ ☆ ☆ ☆

The website has problems with their log in/sign in. I used several different browsers and I get stuck in the sign in site making it impossible to place an order. ????
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Guest    •   264 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

This website is slow all the time often cancels my order
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Hannah    •   280 days ago  # + 6 -

Keeps saying access denied when I’m checking out…I just want my subs??
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Guest    •   281 days ago  # + 2 -
★ ☆ ☆ ☆ ☆

Worst app and website ever
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Victoria    •   281 days ago  # + 0 -
Order Charged and Not Fulfilled

Ordered as a guest through app at desired location. Order confirmed completed and card charged. No record of order at store and no confirmation email.
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Guest    •   283 days ago  # + 3 -
★ ☆ ☆ ☆ ☆

The app is just so unfit for purpose
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Guest    •   291 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Logged me out and won’t let me log back in
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LS    •   292 days ago  # + 0 -
Website takes order and money but doesn't place order with store and doesn't send confirmation to em

The Subway website accepts my order debits my account but doesn't send the order to the local subway and doesn't send a confirmation to my email. the URL after clicking the place order shows "https://www.subway.com/en-US/orders/order-management?error=StatusPolling"
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DW    •   294 days ago  # + 1 -

Their site hasn't been able to process credit cards for at least a few days. My orders keep getting canceled.
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Guest    •   296 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Placed an online order and it was mysteriously cancelled. Now, I can't even log-on.
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Ruth J    •   300 days ago  # + 0 -

Subway. Fix this site. I can’t even use my cards to order food
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Guest    •   302 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

It will not open - every other website I tried will. Great way to send potential customers elsewhere ????
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Guest    •   307 days ago  # + 0 -
why

im able to login but i cannot redeem my giftcard, on mobile i get a "cvv declined" error, on pc i just get "an error occured", i redeemed this card yesterday and it worked perfectly fine.
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Guest    •   307 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Your website sucks.
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cc    •   307 days ago  # + 0 -
hangry

Cant check out online... my local subway 246 S Silver Springs Rd, Cape Girardeau, MO 63703 ive attempted to call to place my order 15x now in 20 mins... it just rings and rings.. guess they dont want my money.
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Tianay    •   307 days ago  # + 7 -
Can't place to go orders

Was able to log in but unable to place an order for the app or the online site it just says unable to pull up cart so I can't pay for my food delete it start a new order or anything
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SK    •   309 days ago  # + 0 -

Down right now
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Big L    •   311 days ago  # + 0 -
Unable to log in both with my app & through website

Unable to login both app & website. Tried changing password & same result. Keep getting “Oops something is not right & try again” message. Also deleted app & reinstalled. Same result
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DJ    •   312 days ago  # + 0 -

Can't log in to app or website at all, even after sending a reset password email and resetting password and trying to sign in again
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Guest    •   313 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

cant order online
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Gavin    •   314 days ago  # + 0 -

App is down, i tried to order but it keeps saying cant load cart at this time.
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D    •   315 days ago  # + 0 -

App and website is down :/
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Guest    •   315 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Down
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Guest    •   315 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

The app and the website is down. I can't even get the prices to find out if I want to drive to a store and buy some sandwiches. This is silly.
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Guest    •   333 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

charged me for order that didnt get to the store and then the store couldn't credit me or replace it...I had to pay for another sandwhich.. so unprofessional!
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Vanessa    •   333 days ago  # + 2 -

Payment kept failing. Tried another card and it did the same thing
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