Transunion.com Current Status

*Current Status is based on reports from UpdownRadar users and social media activity data

Website: transunion.com

Transunion offers total credit protection all in one place from credit score, credit report and credit alert. Check your credit score today from TransUnion!

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Forum & Comments (48)


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 Transunion.com status: NO ISSUES  48 comments

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Admin    •    comment pinned    #
Possibly, redirect from different versions is configured incorrectly on transunion.com. In this case, use the links below:

http://transunion.com    https://transunion.com    http://www.transunion.com    https://www.transunion.com


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Guest    •   156 days ago  # 14 July 2025 + 0 -
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Can't tell if my credit freeze is still active or not. Don't offer a service that is not supported or transparent to users.
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Guest    •   441 days ago  # 2 October 2024 + 0 -

unable to log in or change password to remove credit freeze. also tried via phone but had no luck there either.
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Guest    •   451 days ago  # 23 September 2024 + 0 -
Impossible to set up account. On ANY device. DO BETTER!!! I'm not paying for the monitoring.

Transunion site just keeps spinning and blames my computer and software when I attempt to sign in. Going on my phone to attempt to set up my account doesn't help. It keeps trying to force me to PAY for credit monitoring. I just need to freeze my monitoring. This sucks! Do better guys.
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Guest    •   465 days ago  # 9 September 2024 + 0 -

Credit freeze is not working...
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Guest    •   473 days ago  # 31 August 2024 + 0 -

Transunion will not let us login! No message, just spinning icon….what’s up with that?
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Guest    •   476 days ago  # + 0 -
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Hard to trust a Credit reporting company when they cant even keep a website up. being trying to freeze credit online @ service.transunion.com for like a week now, they should just shut it down. Just spinning.
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Guest    •   484 days ago  # + 0 -

Won't allow me to login so I can unfreeze my credit report. I'm trying to purchase a car. This is a big deal
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Guest    •   647 days ago  # + 0 -
Constant issues

Refreshed report but shows previous report date. Live chat was zero help. Unable to view credit freeze status, as per usual.
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Guest    •   735 days ago  # + 0 -

Having trouble seeing my credit freeze and fraud alerts. Keeps saying log out and try again in a few minutes. I need this unfrozen........
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Guest    •   737 days ago  # + 0 -
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Keep getting hung up on when simply trying to receive help for login on their website which is less then function and/or intuitive
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Guest    •   743 days ago  # + 0 -
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was having log in issues and customer service basically said "oh well"
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Guest    •   791 days ago  # + 1 -
TranUnion is garbage

TransUnion is absolute garbage. You try to "buy your credit score", input your info, CC info etc and the website comes back with an error. This happens constantly.

I tried to access my credit report via www.annualcreditreport.com and received an error from from TransUnion asking to try again later. You try again later and your told a credit report was already sent and please try again in 7 days.
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Guest    •   825 days ago  # + 0 -
Sorry, we're having trouble showing the status of your credit freeze right now

I set up a new account with Transunion in order to freeze my credit due to the OMV hack in our state. Once my account was setup, I tried to freeze my credit and I got this message "Sorry, we're having trouble showing the status of your credit freeze right now". I was never able to freeze my credit, so why am I getting this message? Now that I've read some of these comments, I can see its a Transunion problem. Might I add that my accounts in Experian and Equifax are working just fine and was able to freeze my credit there with no issues. Transunion must be having software issues and that concerns me now that they have my information!!!
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Guest    •   855 days ago  # + 0 -
Poor website

Can’t get logged in, keeps giving the typical error, we are having issues blah blah blah..I need to do a thaw….good grief…amazing that one company can control our lives like this
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Guest    •   858 days ago  # + 0 -
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On multiple occasions (first 2 weeks of August 2023) I can't log in. Called support and have to give lots of info to the automatic phone tree, then you have to repeat it to an agent with nearly incomprehensible accent.
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Guest    •   878 days ago  # + 0 -

I can not unfreeze my credit, for the past couple days it is unable to show the status of my credit freeze. How long will it be like this?
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Guest    •   888 days ago  # + 0 -

home page in website don't allow to see credit score or unfreeze. was on hold on phone off and on for 3 hrs.
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Guest    •   901 days ago  # + 0 -

7/30/23 transunion not allowing freeze lift and 68 minutes to chat with anyone!!!
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Guest    •   909 days ago  # + 2 -
So much info and power, scary to think it's in such incompetent hands.

Pathetic web site. Spent days working through login issues, then once finally resolved, for several subsequent days, have gotten nothing but "Sorry, we're having trouble showing the status of your credit freeze right now" every time I check, regardless of time of day. Called the suggested phone number and after 45 minutes listening to the same ditty over and over, talked to an agent (Indian accent) who supposedly handled my request, but dropped the call before completing a similar action for my spouse. Now I find this site and discover it's an ongoing issue, so can only conclude it's pretty much hopeless.
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Guest    •   965 days ago  # + 0 -
Login error message 4/27/2023 and 4/25/2023

TransUnion Member Login:
"Temporary Issue: We are currently unable to obtain your credit information.
Unfortunately, we cannot process your order at this time. We apologize for the inconvenience.

"What to do now:
The problem is most likely temporary. Please come back later. When you return to CreditView™ Dashboard, the system will continue where you left off."
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Guest    •   983 days ago  # + 0 -
freeze and fraud alert temporarily unavailable

been trying to check status of my credit freeze/fraud alert for several weeks , and both indicate the site is experiencing technical difficulties or that the service is technically unavailable. Try to chat with a support person, but no one ever seems to become available... WTH is up with this site?
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Guest    •   1000 days ago  # + 0 -

website login Access Denied. WTH? I need to unfreeze.
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Guest    •   1000 days ago  # + 0 -
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I got an error when visiting service.transunion.com/.

Error code: 1020
Ray ID: 7aca62a90f67c75a
Country: US
Data center: sea06
Timestamp: 2023-03-23 23:17:00 UTC
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Guest    •   1002 days ago  # + 0 -

Tried to get new service and cell phone, could not get credit report.
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Guest    •   1050 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Website error
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Guest    •   1069 days ago  # + 0 -

Accessing credit report and issuing freeze both say 'technical difficulties'
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Guest    •   1117 days ago  # + 0 -
Dispute webpage down

Canadian site dispute portal is down; called customer services and confirmed website issue exists for this period of time. Not very good; Equifax dispute process was a blast.
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Guest    •   1125 days ago  # + 0 -

Site is down
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Guest    •   1127 days ago  # + 3 -

Trying to login and two-function authentication never sends the code number.
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Guest    •   1138 days ago  # + 3 -
Login issues

trying to login and it saying my information is incorrect. It is not. Then tried a reset of password using my SSN and my last name. The system just kicks it back to a blank enter your SSN and name ... that is very unsettling that a credit monitoring company has issues with their website. November 2022
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Guest    •   1171 days ago  # + -1 -

trying to login and it saying my information is incorrect. It is not. Then tried a reset of password using my SSN and my last name. The system just kicks it back to a blank enter your SSN and name .. Glad i am not trying to apply for credit at the moment , nor do I need to unfreeze my account. This is unsettling.
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Guest    •   1209 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Broken website, customer support is worthless no one knows what they are doing.
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Guest    •   1226 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Liars, refuse to correct false information, login almost always broken, password reset always broken.
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Guest    •   1227 days ago  # + 0 -

Today is Monday 08/08/2022 and I am we all at work here are getting this message. An error has occurred, please use your back button and try your action again, we apologize for the inconvenience.
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Guest    •   1248 days ago  # + 0 -

Their website is constantly having issues. It's not a good feeling to have a credit reporting agency not be able to maintain their website and allow you access to very important information.
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Guest    •   1257 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

can't log in and when I call I only get Spanish. can't reach customer service in English
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Guest    •   1320 days ago  # + 0 -

Your TransUnion Credit Report Freeze status is currently:
UNKNOWN
The TransUnion Credit Freeze Service is temporarily unavailable.

Please try again later. If you need immediate assistance, please contact our Consumer Relations team at 800-916-8800, open Monday through Friday, 8:00 a.m. to 11:00 p.m. Eastern Standard Time. EVERY TIME!

the phone # verifies my identity, and only says at the very end that it cannot complete request
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Guest    •   1339 days ago  # + 0 -

Freeze/Unfreeze is ALWAYS down

Your TransUnion Credit Report Freeze status is currently:
Unknown
UNKNOWN
The TransUnion Credit Freeze Service is temporarily unavailable.

Please try again later. If you need immediate assistance, please contact our Consumer Relations team at 800-916-8800, open Monday through Friday, 8:00 a.m. to 11:00 p.m. Eastern Standard Time.
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Guest    •   1359 days ago  # + 0 -

Anyone have issues submitting disputes today? Im in Kansas City and trying to submit several but says it is temporarily down
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Guest    •   1362 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Their site and log in system are the worst. It’s stuck in 1999
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Guest    •   1383 days ago  # + 0 -

Credit freeze service is down. “The TransUnion Credit Freeze Service is temporarily unavailable.”
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Guest    •   1471 days ago  # + 0 -

call center and credit freeze service are down
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Guest    •   1516 days ago  # + 0 -

Receiving "Error 1020 Access Denied. This website is using a security service to protect itself from online attacks." when trying to login.
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Guest    •   1528 days ago  # + 0 -

Disputes are down!!!
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Guest    •   1537 days ago  # + 0 -

Temporarily Unavailable.
Looks like there’s a temporary error.

What to do now:

Please wait a few minutes and try again. Return to the Dispute Center.
If this problem continues, you may choose to dispute by phone or mail.
To report this error, contact our Website Access Support team.

No one answers chat, phone, Twitter DM —- trying to upload a dispute!
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Guest    •   1585 days ago  # + 0 -

Site down
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Guest    •   1687 days ago  # + 0 -

website is slow and page loads often timeout
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Guest    •   1736 days ago  # + 0 -

Login and dispute aren’t working
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