GTL.net Current Status

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Website: GTL.net

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 GTL.net status: NO ISSUES  74 comments

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Sheley      6 days ago  # 22 May 2024 + 0 -

GTL has been down for three days at Sierra Conservation Center, but having issues for a month now. What's going on? Any updates?
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AS      19 days ago  # 8 May 2024 + 0 -

If you are getting invalid login token when trying to purchase some credits, try to log out and log back in to the app. It worked for me.
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Guest      27 days ago  # 30 April 2024 + 0 -

Not working, buggy. A real pain in the ass. Can't add funds.
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Terry      27 days ago  # 30 April 2024 + 0 -

Can't add funds to trust funds for commissary. No matter what card I use, it's declined. Not by my bank either.
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Bw      28 days ago  # 29 April 2024 + 0 -
Stop playin games GTL

Also funny how the system is down nationwide supposedly yet inmates in CA still have access to the landline pay phones abs the video visit kiosks…how’s that possible? If one is out they should all be out.

GTL playing games again!!!


Am I the only one who thinks this is weird and something else is up?
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Lm      28 days ago  # + 0 -
System NEVER down when it’s time for GTL to get paid!

Thank God phone calls in CA are free considering the phone system has been down since Thursday.
Just now realizing how many of us are still paying for phone calls, and it’s but cool that GTL can’t get its servers to connect/handle the amount of traffic that they promise us when they take our credit card payments. Funny how the server is never messed up during payment times or automated checkout processing times

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Lm      28 days ago  # + 0 -

California pleasant valley system has been down since Thursday! Wtf gtl
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Lm      28 days ago  # + 0 -

GTL still not working!!! 4/28/24
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Alexa      36 days ago  # + 0 -

It took 4 hours to send a good night text yesterday, and calls haven't gone through since Thursday..
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Frustrated Wife      44 days ago  # + 0 -

App just sits on connecting when starting a visit. Have tried multiple times, refreshed app, restarted everything and still continues
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Alexa      49 days ago  # + 1 -

App hasnt been working correctly for over a week now which is ridiculous considering how much money ppl pump into them.
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anonymous      49 days ago  # + 2 -

my app isn’t working
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Anonymous      50 days ago  # + 0 -

System down. Can’t see msgs. Location is Atlanta.
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Meka      51 days ago  # + 0 -

System down again I’m in Atlanta
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Jasmine      59 days ago  # + 3 -

Is gtl down again?? I’m in Chicago and haven’t received any messages but I can send them im use to get my messages very quickly
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Brittany      62 days ago  # + 0 -

None of my messages are moving to approved. Just says pending and has for HOURS
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Guest      62 days ago  # + 0 -
Gtl Down

i’m been trying to add funds all morning nothing is work now i can’t talk to my fiancé because of there stupid system error WHAT’S going on?????????‍♀️
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Guest      62 days ago  # + 1 -

Service is terrible. Calls drop and have a lot of static and I can barely make out what is being said from the caller on the other end. Currently I am unable to add money for the phone calls. I keep getting an error message.
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Sad pw      63 days ago  # + 1 -

Not accepting my card for payment smh missed my last call of the night :(
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Bright      64 days ago  # + 3 -

Unable to add money to my account since yesterday!…and customer service is not responding !hopefully this resolved soon
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KJ      64 days ago  # + 3 -
Posting Funds

I’ve tried since 12:30 est and I’m unable to add funds. This is crazy, I had some money on the phone but not enough, I explained to my fiancee but if he calls back, I won’t be able to accept the calls cause it won’t allow me to submit funds, Ridiculous from what I see this started yesterday,
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Nixx      64 days ago  # + 1 -

Cannot add funds and unable to connect to customer service
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RC      64 days ago  # + 5 -

still not able to add funds to my account this is so stupid my husband is pissed off
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Erica      64 days ago  # + 1 -

This shit is stupid still can’t add money I no he bout to be pissed
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Guest      64 days ago  # + 2 -

This ridiculous no one is able to add money to there funds and I’m in Florida been trying to reach someone for hours unfortunately nothing issue still not resolved!!!!!
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Somy      65 days ago  # + 0 -
Are phones down right now?

Has anyone's loved ones been able to make calls yesterday and today? Texting intermittently worked for a little bit and so did video chatting but not calls
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darnasha carney      65 days ago  # + 0 -
Can’t Deposit money

Today since about 5pm and it’s is now 2:46am the next day. I’ve been trying to Deposit money on my family and friends account and the inmate account and the app keeps denying my payment for a reason I know nothing about .
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Chelsea      65 days ago  # + 1 -
Connect network GTL

Thank God it's not just me then! I was getting concerned they blocked my advanced pay account or something smh. It's actually crazy ASF bc it let me put money on earlier, talked briefly w S/O for about five mins before count time and balance was $11. Then about four hours later when he tried to call again it was saying I didn't have a prepaid balance which I obviously knew I did from earlier, then when trying to call to add money again it kept saying unable to accept debit/credit payments on this account for security purposes, then unable to load webpage as well. Now it just says unable to complete transaction, please hold for representative, then hangs up. So I'm assuming it's a general outage.
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Guest      65 days ago  # + 2 -

The phones are down
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Angry prison wife      65 days ago  # + 7 -

Is anyone else no able to add money to there loved ones account? I keep getting a error message
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Guest      65 days ago  # + 0 -

Calls always drop randomly, service sucks
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Kr      65 days ago  # + 1 -
Ridiculous

The only calls that will go through are the free calls that they get so my man is using everyone’s free calls to call me . Smh they really need to let people know before they do this. I can’t even put money on his tablet he is going nuts right now .
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RC      65 days ago  # + 7 -

they told me to wait 24hrs they updating system they should give everyone a heads up before doing so
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Karma Karma      65 days ago  # + 5 -
###

I put $100 on the phone and now I can't accept any calls and I can't log into my account. It keeps trying to get me to add more money to the account when money is already on there. we better get credit for this.!
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Dannykat      65 days ago  # + 2 -

When will the system be back up??
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AC      65 days ago  # + 9 -
Do better!!

I listen all the way through the recording to add money and the recording then says can't accept debit or credit card payments due to security reasons
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RC      65 days ago  # + 2 -
bugged

I cant add money to my account or anything my husband is going to think its my fault that I can not answer his calls!! trying to make me add money to my account when I already got money on my account
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Kz      65 days ago  # + 2 -
Annoying

Cant log in can’t make deposits supposedly they are doing maintenance I was told when I called customer service told me to try in an hour and that was 3 hours ago .
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Amber      65 days ago  # + 0 -
Way to drop the ball today

Can't get into account, can't get in website and now the husband is totally pissed thinking it's my fault. How about a message that says systems down, so our loved ones don't freak out!
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Laci      65 days ago  # + 6 -

Is there phone issues today? I can't log into my account says something about.connectio. Error
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Heather      66 days ago  # + 4 -

I'm trying to find out if there's a problem with the phones at the prison cause I ain't had any calls this week
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Guest      67 days ago  # + -1 -

I have been on the phone with them for 2 days, calls keep getting dropped and now I can't log onto my account ever since the last representative I talked to sent me a link to my email it's like I'm locked out of my account. I'm so upset
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FAQ      73 days ago  # + 0 -

Hey GTL admin .. thanks for nothing :/ a useless list of web addresses is exactly what I needed .
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Aasiya Johnson      78 days ago  # + 0 -
App not working

When I text my boyfriend is doesn’t even send the current text it’s stuck on the text messages from 6 hours ago but it’s takin my money I don’t understand
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Danielle walker      79 days ago  # + 0 -

video calling has not been working since 1 O'Clock this afternoon, and now at 7:30pm still not working
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Leslie OConnell      79 days ago  # + 0 -

Been try to talk to ma sister and I can't send any messages. Not loading my contacts or messages
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Lex      79 days ago  # + 1 -

Why do it say my inmates account is suspended??? App had been down for almost 2 days now.
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Brin      79 days ago  # + 1 -

Says account suspended. Then a few hours later it's not. Then it is. Then it's not.
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Mira      81 days ago  # + 0 -

Not loading my contacts.
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kasey      81 days ago  # + 0 -

down since 7pm in california
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Macias      81 days ago  # + 1 -

Down all day In CA
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Meirene      81 days ago  # + 0 -

It’s down here in Idaho
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Kelly      81 days ago  # + 2 -

Down in fl
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S      92 days ago  # + 0 -

App down in Oregon for phone calls and movie/entertainment app also.
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Paige      100 days ago  # + 0 -

Down in Canada
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Rosie      100 days ago  # + 0 -

It won’t let me log in.. System down in California
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DN      100 days ago  # + 0 -

System is down in TN
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AV      100 days ago  # + 3 -

Down in Philadelphia will not load contacts or messages since 5am
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cass      100 days ago  # + 1 -

system is down in new york city too
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Nichole      100 days ago  # + 1 -

System down in NC
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Kyle      100 days ago  # + 2 -

App down in Ohio all morning
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alexa      101 days ago  # + 1 -

System down in ohio
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Monique      103 days ago  # + 0 -

Was the system down today in California?
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T from Brandon      121 days ago  # + 0 -

Is the system down in Rankin County Jail in Brandon Mississippi?
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Yessica      133 days ago  # + 0 -

Is the system down still
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Emily      133 days ago  # + 0 -

Who else can’t talk to their love one because the system is down right now?
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avah      136 days ago  # + 1 -

won’t load the page to make deposits for texting
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Fml      173 days ago  # + 0 -

Pending messages again.
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Guest      183 days ago  # + 0 -

Trash
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ANNOYING      190 days ago  # + 0 -

Yeah nothing is sending and if it does it takes hours
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Losing It      191 days ago  # + 0 -

Anyone else?..3 days of pending messages?
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Guest      193 days ago  # + 1 -

There's always something wrong with it.
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avah      193 days ago  # + 0 -

all of my messages are stuck on pending and my boyfriend thinks i’m ignoring him WHAT THE f***
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TILIA      195 days ago  # + 0 -

GTL isn’t taking credit cards is the system down!
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