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GTL.net Current Status

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Website: GTL.net

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Is GTL.net down today February, 2026?

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GTL.net status: NO ISSUES 69 comments

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Guest • 336 days ago # 16 March 2025 + 0 -
Frustrated not being able to send pictures

It is not allowing me to send pictures for the last 2 weeks. I click on the picture to send it and then I click send and it vanishes and says failed to send. This started after the most recent app update. It's the only thing I use the app for, so at this point I have wasted money just to not be able to send pictures to my husband!

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Guest • 342 days ago # 11 March 2025 + 0 -

Does anybody know if California substance abuse facility phone calls were down for c yard today ?

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Guest • 415 days ago # 27 December 2024 + 0 -

Can’t log in

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Guest • 415 days ago # 27 December 2024 + 0 -

Took 2 payments, posted neither. About to hit them w a chargeback

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Guest • 438 days ago # 5 December 2024 + 0 -

Gtl is not allowing my husband to call or write.

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Guest • 607 days ago # + 0 -

Why is this app always down is like yall taking our money

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Guest • 635 days ago # + 0 -

GTL has been down for three days at Sierra Conservation Center, but having issues for a month now. What's going on? Any updates?

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Guest • 648 days ago # + 0 -

If you are getting invalid login token when trying to purchase some credits, try to log out and log back in to the app. It worked for me.

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Guest • 657 days ago # + 0 -
★ ★ ☆ ☆ ☆

Not working, buggy. A real pain in the ass. Can't add funds.

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Guest • 657 days ago # + 0 -

Can't add funds to trust funds for commissary. No matter what card I use, it's declined. Not by my bank either.

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Guest • 657 days ago # + 0 -
Stop playin games GTL

Also funny how the system is down nationwide supposedly yet inmates in CA still have access to the landline pay phones abs the video visit kiosks…how’s that possible? If one is out they should all be out.

GTL playing games again!!!

Am I the only one who thinks this is weird and something else is up?

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Guest • 657 days ago # + 0 -

California pleasant valley system has been down since Thursday! Wtf gtl

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Guest • 665 days ago # + 0 -

It took 4 hours to send a good night text yesterday, and calls haven't gone through since Thursday..

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Guest • 673 days ago # + 0 -

App just sits on connecting when starting a visit. Have tried multiple times, refreshed app, restarted everything and still continues

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Guest • 678 days ago # + 1 -

App hasnt been working correctly for over a week now which is ridiculous considering how much money ppl pump into them.

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Guest • 678 days ago # + 2 -

my app isn’t working

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Guest • 679 days ago # + 0 -

System down. Can’t see msgs. Location is Atlanta.

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Guest • 680 days ago # + 0 -

System down again I’m in Atlanta

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Guest • 688 days ago # + 4 -

Is gtl down again?? I’m in Chicago and haven’t received any messages but I can send them im use to get my messages very quickly

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Guest • 691 days ago # + 0 -

None of my messages are moving to approved. Just says pending and has for HOURS

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Guest • 691 days ago # + 1 -
★ ☆ ☆ ☆ ☆

Service is terrible. Calls drop and have a lot of static and I can barely make out what is being said from the caller on the other end. Currently I am unable to add money for the phone calls. I keep getting an error message.

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Guest • 692 days ago # + 1 -

Not accepting my card for payment smh missed my last call of the night :(

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Guest • 693 days ago # + 3 -

Unable to add money to my account since yesterday!…and customer service is not responding !hopefully this resolved soon

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Guest • 693 days ago # + 3 -
Posting Funds

I’ve tried since 12:30 est and I’m unable to add funds. This is crazy, I had some money on the phone but not enough, I explained to my fiancee but if he calls back, I won’t be able to accept the calls cause it won’t allow me to submit funds, Ridiculous from what I see this started yesterday,

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Guest • 693 days ago # + 1 -

Cannot add funds and unable to connect to customer service

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Guest • 693 days ago # + 5 -

still not able to add funds to my account this is so stupid my husband is pissed off

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Guest • 693 days ago # + 2 -
★ ☆ ☆ ☆ ☆

This ridiculous no one is able to add money to there funds and I’m in Florida been trying to reach someone for hours unfortunately nothing issue still not resolved!!!!!

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Guest • 694 days ago # + 0 -
Are phones down right now?

Has anyone's loved ones been able to make calls yesterday and today? Texting intermittently worked for a little bit and so did video chatting but not calls

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Guest • 694 days ago # + 0 -
Can’t Deposit money

Today since about 5pm and it’s is now 2:46am the next day. I’ve been trying to Deposit money on my family and friends account and the inmate account and the app keeps denying my payment for a reason I know nothing about .

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Guest • 694 days ago # + 2 -
★ ★ ★ ☆ ☆

The phones are down

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Guest • 694 days ago # + 7 -

Is anyone else no able to add money to there loved ones account? I keep getting a error message

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Guest • 694 days ago # + 0 -
★ ☆ ☆ ☆ ☆

Calls always drop randomly, service sucks

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Guest • 694 days ago # + 1 -
Ridiculous

The only calls that will go through are the free calls that they get so my man is using everyone’s free calls to call me . Smh they really need to let people know before they do this. I can’t even put money on his tablet he is going nuts right now .

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Guest • 694 days ago # + 7 -

they told me to wait 24hrs they updating system they should give everyone a heads up before doing so

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Guest • 694 days ago # + 5 -
###

I put $100 on the phone and now I can't accept any calls and I can't log into my account. It keeps trying to get me to add more money to the account when money is already on there. we better get credit for this.!

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Guest • 694 days ago # + 2 -

When will the system be back up??

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Guest • 694 days ago # + 9 -
Do better!!

I listen all the way through the recording to add money and the recording then says can't accept debit or credit card payments due to security reasons

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Guest • 694 days ago # + 2 -
bugged

I cant add money to my account or anything my husband is going to think its my fault that I can not answer his calls!! trying to make me add money to my account when I already got money on my account

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Guest • 694 days ago # + 2 -
Annoying

Cant log in can’t make deposits supposedly they are doing maintenance I was told when I called customer service told me to try in an hour and that was 3 hours ago .

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Guest • 694 days ago # + 0 -
Way to drop the ball today

Can't get into account, can't get in website and now the husband is totally pissed thinking it's my fault. How about a message that says systems down, so our loved ones don't freak out!

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Guest • 694 days ago # + 6 -

Is there phone issues today? I can't log into my account says something about.connectio. Error

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Guest • 695 days ago # + 4 -

I'm trying to find out if there's a problem with the phones at the prison cause I ain't had any calls this week

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Guest • 696 days ago # + -1 -
★ ☆ ☆ ☆ ☆

I have been on the phone with them for 2 days, calls keep getting dropped and now I can't log onto my account ever since the last representative I talked to sent me a link to my email it's like I'm locked out of my account. I'm so upset

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Guest • 707 days ago # + -1 -
App not working

When I text my boyfriend is doesn’t even send the current text it’s stuck on the text messages from 6 hours ago but it’s takin my money I don’t understand

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Guest • 708 days ago # + 0 -

video calling has not been working since 1 O'Clock this afternoon, and now at 7:30pm still not working

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Guest • 708 days ago # + 0 -

Been try to talk to ma sister and I can't send any messages. Not loading my contacts or messages

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Guest • 708 days ago # + 1 -

Why do it say my inmates account is suspended??? App had been down for almost 2 days now.

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Guest • 708 days ago # + 1 -

Says account suspended. Then a few hours later it's not. Then it is. Then it's not.

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Guest • 710 days ago # + 0 -

Not loading my contacts.

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Guest • 710 days ago # + 0 -

down since 7pm in california

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Guest • 710 days ago # + 0 -

It’s down here in Idaho

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Guest • 721 days ago # + 0 -

App down in Oregon for phone calls and movie/entertainment app also.

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Guest • 729 days ago # + 0 -

It won’t let me log in.. System down in California

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Guest • 729 days ago # + 0 -

System is down in TN

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Guest • 729 days ago # + 1 -

Down in Philadelphia will not load contacts or messages since 5am

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Guest • 729 days ago # + 2 -

system is down in new york city too

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Guest • 729 days ago # + 1 -

System down in NC

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Guest • 729 days ago # + 2 -

App down in Ohio all morning

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Guest • 730 days ago # + 1 -

System down in ohio

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Guest • 732 days ago # + 0 -

Was the system down today in California?

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Guest • 750 days ago # + 0 -

Is the system down in Rankin County Jail in Brandon Mississippi?

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Guest • 762 days ago # + 0 -

Is the system down still

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Guest • 762 days ago # + 0 -

Who else can’t talk to their love one because the system is down right now?

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Guest • 765 days ago # + 1 -

won’t load the page to make deposits for texting

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Guest • 802 days ago # + 0 -

Pending messages again.

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Guest • 819 days ago # + 0 -

Yeah nothing is sending and if it does it takes hours

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Guest • 820 days ago # + 0 -

Anyone else?..3 days of pending messages?

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Guest • 822 days ago # + 1 -
★ ☆ ☆ ☆ ☆

There's always something wrong with it.

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Guest • 824 days ago # + 0 -

GTL isn’t taking credit cards is the system down!

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