Gayle    •   7 hours ago  # 5 June 2023 + 0 -
Cant sign In

Maud    •   2 days ago  # 3 June 2023 + 0 -
Can't log in changed password still can't log in

Sue    •   2 days ago  # 3 June 2023 + 0 -
Can't login to my account! Why?

Sue    •   6 days ago  # 30 May 2023 + 0 -
Not letting me log in to my account ???? not able to order or make payment

Danny    •   7 days ago  # 30 May 2023 + 0 -
Don’t seem to be able to log in keeps saying something about capture

Carol    •   9 days ago  # + 0 -
STUDIO ON LINE CONNECTION FAILURE
Unable to connect the studio website for several days now.Website keeps putting up security problem with log in try later. For days on end unable to sign in as returning customer or new customer! Unable to make payment, what is going on studio? Been a. loyal customer for years!

Katrina    •   16 days ago  # + 0 -
It's impossible to order, I have had no feedback so will just call it a day and order elsewhere

Katrina    •   16 days ago  # + 0 -
I go into the app, click on an item and I seem to be getting logged out all the time.

Gem    •   17 days ago  # + 0 -
Can't get logged in??

Maud Scott    •   24 days ago  # + 0 -
Can't log in is the app down

Trevor Newton    •   27 days ago  # + 0 -
Just saying issue with my account.... But.... I'm up to date with payments etc... ????

Terri    •   28 days ago  # + 1 -
Is the app down can't get online make a payment been a few days now ?

Julia Farmer    •   32 days ago  # + 0 -
Can't make a payment threw app and telephone!

Chillismum2015    •   81 days ago  # + 1 -
Can't make a payment online in website or app

Guest    •   86 days ago  # + 1 -
Carnt make an order and signing in a nightmare.

Guest    •   117 days ago  # + 0 -
★ ☆ ☆ ☆ ☆
Your website is always down, and the app is rubbish, it doesn’t let you access half the stuff like returns status etc

Ronnie    •   117 days ago  # + 1 -
Been unable to log in for days keeps saying checking security connection

K    •   118 days ago  # + 0 -
Studio
I cant access studio account still have reset my password numerous times but no such luck yet ???have emailed studio for a resolution hopefully but still waiting on reply

L Alldridge    •   118 days ago  # + 0 -
Do we still make payments to account been trying for a few days but obviously can’t log in

Fedup3    •   121 days ago  # + 1 -
Log in Issues, Studio in trouble fiancially?
Update, so Studio have asked for an extension to the Insolvency I never knew they were in that much trouble finacially. No wonder you cannot log in

Fedup2    •   121 days ago  # + 1 -
Studio uk still not allowing log in despite resetting password over and over

Frustrated    •   122 days ago  # + 2 -
UK Studio Website not working, I have reset password, reset email too and I am still unable to log in

Fedup    •   122 days ago  # + 1 -
Unable to log in reset everything still locked out

Deb Wheeler    •   131 days ago  # + 4 -
Cannot log in
Wont log in just keeps saying checking then site connection is secure, which I have seen was reported 8 days ago by someone else. I am in the Ess**/East London area

Jo White    •   139 days ago  # + 3 -
Can’t log into my account, keeps saying “checking if the site connection is secure”

Lorna    •   157 days ago  # + 1 -
Can't log in on the main website and can't check out on the app it just goes to processing then pulls me back to the basket ????????‍♀️

RJ    •   158 days ago  # + 0 -
Keep trying to pay my account and getting 3d authentication failure no matter what I try.

Guest    •   178 days ago  # + 0 -
★ ★ ☆ ☆ ☆
There’s always some issue with the app

caz    •   185 days ago  # + 0 -
Ken I'm getting the same when trying to log on today anyone know why its not working, as really frustrating.

Ken    •   187 days ago  # + 4 -
Just tried to log in to make payment, says checking to make secure, then proceeding, but not getting any further! Anyone know why?

Sk    •   196 days ago  # + 0 -
Keeps saying it dangerous and someone trying to steel my details can't get on site

Sara    •   196 days ago  # + 1 -
Can’t access my account, it said they were processing my order. Yet that was days ago and now I can’t see account on app or website

Karen    •   196 days ago  # + 0 -
I cannot access my account to make a payment.

Stacie    •   196 days ago  # + 0 -
I cant seem to access my order status, just keeps saying 'its not you, its us' and then nothing. Does it on the website and the App.

mary    •   198 days ago  # + 0 -
won't prosses payment just kicks me bk to start

Jules    •   200 days ago  # + 0 -
Can't access my account.

Sam    •   200 days ago  # + 0 -
Cant process an order. Im logged in and keeps telling me i need to log in to proceed. This happens on both app and website.

Julie    •   208 days ago  # + 0 -
It wont load

codie    •   210 days ago  # + 0 -
wont let me pay!!!!
our payment is taking longer than usual to go through please dont try again as soon as it goes through we will let you know?!!!!!! what is this supposed to mean?!!!!

Jodie    •   213 days ago  # + 0 -
our payment is taking a little longer than usual to go through.

Please don't try and order again. As soon as it goes through we will let you know.

Will not let me go past this point when trying to order?

Samantha    •   216 days ago  # + 0 -
Can’t login

Tracy Jackson    •   216 days ago  # + 0 -
Been trying for 2 days, can't personalise items then it says items added to basket but they are not there and can't go to checkout.

Angela    •   229 days ago  # + 0 -
Won't recognise my password I've tried resetting my account nothing works

Lou    •   229 days ago  # + 0 -
The app crashes, when trying to personalize