Studio.co.uk Current Status

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Website: Studio.co.uk

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 Studio.co.uk status: NO ISSUES  200 comments

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Possibly, redirect from different versions is configured incorrectly on Studio.co.uk. In this case, use the links below:

http://Studio.co.uk    https://Studio.co.uk    http://www.Studio.co.uk    https://www.Studio.co.uk


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Tdt      56 days ago  # 22 May 2024 + 0 -

Can't log in
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Bob      59 days ago  # 20 May 2024 + 0 -
Log in problems..again

Haven't been able to log in..even tried resetting my password to see if i could log in that way..nothing and it's frustrating cos they'll be quick enough to threaten me when they don't get they're payment
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Guest      60 days ago  # 18 May 2024 + 0 -

Website is always down or drop-out
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Guest      77 days ago  # 1 May 2024 + 0 -
Cant check out my basket

I'm having trouble checking out of my basket is there a problem with your site,becoming rather frustrated today.When will the site be up and running?
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Brenda      82 days ago  # 27 April 2024 + 0 -

Hi I'm having trouble checking out my basket, it's buffing all the time, can you please give me some advice how to order my items.
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Guest      83 days ago  # + 0 -

Keeps stopping me from ordering at checkout frustrating
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Tigertiger      103 days ago  # + 0 -

Again studio really I give up this time can't order or pay absolute joke
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Laura      113 days ago  # + 0 -

Will not process order!
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Debbie      116 days ago  # + -1 -

Keeps asking for mobile nu all my information is upto date
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Guest      117 days ago  # + 0 -

i cant log in
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Helen      120 days ago  # + 0 -

Keeps saying need mobile number to complete order when mobile number already there
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James      130 days ago  # + 0 -
Can’t place order

There was a problem processing your payment, please try again or try a different payment method.

I have more than enough on my account to spend owe nothing and I am in credit 60+ pounds yet I keep getting this message at check out been trying a week now
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Catherine hunt      132 days ago  # + 0 -

I have tried to put order through, cant get 6 digit code
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Dougie J      133 days ago  # + 2 -

Have tried to put order through but won’t let me progress to payment!
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Kim      136 days ago  # + 0 -

Can't log in won't let me change password says information wrong
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Fed up      143 days ago  # + 0 -

Can't log into Studio pay keeps telling me password is wrong although I could log into my account.
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Guest      143 days ago  # + 1 -

Keeps telling me that I’ve put wrong password in. I’ve changed password but still won’t let me log in
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Shannon      143 days ago  # + 0 -

Cannot place order on site and can’t change password which keeps saying is incorrect
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PWatt      143 days ago  # + 1 -

Unable to make an order, have reinstalled app and now says account blocked. Can get into Studio Pay but nothing else
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Mo      149 days ago  # + 0 -
Ms

haven't been able to log in for days or get through on the phone to make my payment. i do not want a missed payment recorded due to your own error. this is frustrating. been on the phone for over 1hr now and no one has picked up.
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Lesley      153 days ago  # + 3 -

Unable to finish checking out basket
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Guest      153 days ago  # + 3 -

Unable to complete purchase
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Nate lawson      153 days ago  # + 0 -

Client error?????
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Paul Duffy      153 days ago  # + 0 -

Not sending code to phone to complete order
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Trace      155 days ago  # + 1 -

Can not complete order, or make payment. Keeps saying client error
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Druid      156 days ago  # + 0 -

Tried all weekend to get into account, impossible! Phone waiting time over an hour
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Guest      163 days ago  # + 0 -

I can't log into my account. It's been 2 weeks of trying now. Happy with there goods but I now can't pay my bill. I am worried I may get fined for no payment because of this.
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Guest      165 days ago  # + 0 -

cant get into account cant phone so hard to make payment then they charge you for not paying account
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Steph      166 days ago  # + 0 -

Unable to order or make payment. Keeps saying I need to input info, but dosnt accept any info
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Paula      168 days ago  # + 0 -

Unable to make payment online
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Guest      170 days ago  # + 0 -

Cant log in
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Guest      171 days ago  # + 0 -

Have been a customer for many years, however I cannot contact anyone, no customer service no telephone, now website completely changed, unable to access anything when I fill in request. Totally fed up with new studio..
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Shaz      172 days ago  # + 0 -
What's going on!!!!

I can get in my account but when trying to purchase something using my studio credit allowance it keeps saying declined. I've been emailing all day and they have fobbed me of with a phone number that doesn't work. Now there ignoring me
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The annoyed one      173 days ago  # + 0 -
What is happening with studio

Going in absolute circles trying to get into my account can't even reset password I get the server has blocked me from going further after putting a new password in and prssing change. I have tried all links the admin said to try.
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Trisha      173 days ago  # + 0 -

Unable to login to my Studio account to make a payment
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Tina      173 days ago  # + 0 -
Studio not on line?

Yesterday and this morning I have not been able to log into my studio account. Although I can open up a new one [ which I don't need] So frustrating especially because there is no contact details to find out what is happening.
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Chris      174 days ago  # + 0 -
No help from studio

I've not been able to get into my account to pay now for 2 days it just says Web page not found I cant get into the app as this says something about a bot detection challenge there is no phone number for customer service and im just going around in circles
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Guest      174 days ago  # + 0 -

Can't log into my account no phone number to call customer service and just no help at all
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Tracy      174 days ago  # + 0 -
Trouble with account

Had email asking if I tried to change details no I haven't I can access account it says I have nothing to oay & no previous orders but I do as received one on Monday need to pay as do not want my credit rating to be bad
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Karen      174 days ago  # + 0 -

Been trying to log in to my account to pay but doesn't look like the usual website for studio.
Also can't pay or see orders.
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Tracy      174 days ago  # + 0 -

Won't let me log in treid. Everything I need to make payment contact by email no response tried different browser u installed app
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Susan Carol Daly      175 days ago  # + 0 -

have just tried http://Studio.co.uk still does not work
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Susan Carol Daly      175 days ago  # + 0 -
Studio website problems

It will let me log in but will not let me pay it says no orders in the last 6 month and I have and need to make a payment the facebook chat is just automated answers I think been trying for days to make payment they have even sent me a reminder text don't know what to do
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Tracey      175 days ago  # + 0 -

Finally, after reinstalling the App, I have logged in but unable to view balance, previous orders, etc.
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Louise      175 days ago  # + 0 -

Won't let you pay your account or see orders. What's going on
No update phone number
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Liz      175 days ago  # + 0 -

Seems to have all changed, can log in but no orders or statements showing and can't pay
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Martin      175 days ago  # + 0 -

I'm having same issue unable to check balance or pay
I have used the link https://Studio.co.uk
It worked for me
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T sokell      175 days ago  # + 0 -

Can t pay its not showing orders balance payments how can I pay ???
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Guest      175 days ago  # + 0 -

Do like the new layout and more frustrating when can't find how to pay my account
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R Hill      175 days ago  # + 0 -

Cannot get into studio pay to check balance or make payments. I am logged in ok but the studio pay page keeps saying error
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Mrs Sharon gulwell      175 days ago  # + 1 -

I'm trying to pay and it keeps coming up as error
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Guest      175 days ago  # + 0 -

Can't get into my account. The only thing I can access is my address details. I can't make a payment or look at any statements. Nothing wrong with my password etc as it's already logged into my computer. Diabolical service. I'm pretty sure I've fully paid anything owed on my account but I feel for the people who owe money and can't access their account, as they may be charged interest.
I've contacted the only phone number available, which is for their finance department.
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Jay      175 days ago  # + 0 -
Unable to login

Trying to log into my account but it keeps saying password is invalid despite it being a saved one that worked last week. Any attempt to go to the "forgotten password" is just crashing with a grey screen.
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J Buckley      176 days ago  # + 0 -

Been trying to access Studio for past 7 days. No luck , what's the issue
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Sandy      176 days ago  # + 0 -
App not working

Can log in but can't get any account info re orders and payments. Says no orders at all and won't let me go to payment. States error and that page refuses to connect. Unable to view any statements or previous orders at all. Apart from my name and address it's as if I've never used them before.
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Leann      176 days ago  # + 1 -

Thank you admin. Clicked on the second of the links you've posted and it has taken me through to payment!
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Leann      176 days ago  # + 0 -

Been trying since yesterday to make a payment and still no joy over 24hrs later! Keeps saying cannot be reached or site insecure!
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Holly      176 days ago  # + 2 -

Can't pay but I need to because my 3 month payment plan ends soon now I'm going to end up getting charged interest very annoyed
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Rhi      176 days ago  # + 0 -

Wont let me pay says error come back back later and now my baskets empty and it won't let me add anything to the basket.
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Lolly      176 days ago  # + 0 -
Website not accessible

Tried to get on won't let me on my account to access anything it states I've not ordered for 6 months. I have but can't get anywhere on site
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Barb      176 days ago  # + 0 -

Tried to pay, won't allow me to. Keeps saying error
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Guest      191 days ago  # + 0 -

I have been unable to access my account for months and tried changing password numerous times. I have asked them to close my account now as so frustrated. Incurred last payment charge through no fault of me.
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Sandra      193 days ago  # + 0 -

Cant login, wont recognise login details, tried website, change password, re downloaded app, nothing works
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Chrizzie      196 days ago  # + 0 -

Just says access denied when I try tgeir website. Tried through chrome too but its all jumbled up the landing page
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Cici      201 days ago  # + 0 -
No response on chat

Can’t log in won’t let me change password and chat not responding. Small amount owed just want to pay and close account as been ongoing for some time! Anyone know if there’s a number I can call?
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Tracy      201 days ago  # + 0 -
Fed up with website

Can load on to Web says we are doing maintenance but if I go on my son mobile it is opening but can't log in go to forget password it won't let link from email creat new password . Had this since before Xmas
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Guest      201 days ago  # + -1 -

Crap website
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Asha      210 days ago  # + 0 -

It's not letting me make a payment, this is the 3rd time. Getting annoying now
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maria      210 days ago  # + 0 -

it is not letting me login even though all my details are correct
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Guest      214 days ago  # + 0 -
Unreliable,

It looks like I’m having the same issue that others have been having for months? Why hasn’t this been sorted? I was trying to place an order I went to my wish list to add one more thing to my basket and I suddenly had 3 items instead of the previous number and when I clicked on my basket it told me to sign in or register, so it had kicked me off my account and now it’s not letting me log in and is just showing me white screens when I try to do anything they take a while for deliveries and I wanted this stuff for Xmas but looks like that’s not happening I’ve lost all respect for this business with how often this happens now
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Guest      214 days ago  # + 0 -

Can’t log in and when sent the link to reset password it won’t update it then runs you round in a link you reset again log in and it says incorrect password again
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Precious      214 days ago  # + 0 -

App not working AGAIN!!!! Won’t load. Getting a blank page with wheel going round. Persistent problems with this app
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Lynn Grieve      215 days ago  # + 0 -

I’m trying to make a payment but still trying to load
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Carol      216 days ago  # + 1 -
Account

I had a message to say my account is ready to view, but been having trouble logging in….cant reset my password. Keep getting oops try again….ive emailed them so many times but keep getting the answers…..still not able to log in to pay
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Guest      216 days ago  # + 0 -

I’m having problems logging into my account. I’ve emailed so many times to tell them…the answers don’t help..
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Suzy      218 days ago  # + 0 -

Same! Am unable to make a payment will they still penalize £12 if unable to log on
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Iris      218 days ago  # + 0 -

Logged into the app but it wouldn’t let me make a payment. All I got was a blank page with a rotating wheel
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Guest      219 days ago  # + 0 -

Unable to login since September. Nobody can or will help
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Stephen      221 days ago  # + 0 -
Problem with app and website

I have tried to place an order on the studio app and website placed items in my bag when I try to complete the transaction it says bag is empty even though it clearly shows a figure on the bag and I get emails telling me that I have items in my bag
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Anna      223 days ago  # + 0 -
Won’t let me view basket

It won’t let me view my basket or let me check out. It’s as if the page isn’t responding but have tried countless times, and contacted them but still experiencing the same issue
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Marls      223 days ago  # + 1 -
Studio24 rip-off merchant

Promised my refund had been processed and applied and I would receive in 72 hours, still after 11 days haven’t received refund, sent over 150 emails trying to get this resolved and just getting different so called customer service agent which I believe by their response are actually chat bots
Complete shambles of a company not surprising when you see who bought them when they went into liquidation last year
Avoid at all costs
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Colin      227 days ago  # + 2 -

Can't pay want let me login
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Pauline      227 days ago  # + 3 -
Order not processing

Placed an order, went through but didn’t reduce my balance. Did this 4 times but my order has not been processed and still the same credit balance.

I’ve not shopped with them for 2 years because of similar problems back then.
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Guest      230 days ago  # + 0 -

They take your order and your money but no sign of goods
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Guest      232 days ago  # + 0 -

Customer for 20 years plus !can't log in and I won't pay unless secure !studio bailed out by Frazier group and number for Careline and payment and order gone reported to trading standards
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Sammy      233 days ago  # + 2 -
Can't place order

Same again today,place order, watch credit balance reduce, generates order number, doesn't send email then order dissappears and balance goes back to normal, happening on app and website
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Lou      233 days ago  # + -1 -

Go to. Not. Fo ro :)
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Lou      233 days ago  # + 0 -

Keeps saying shopping bag empty on app.
Fo ro actual website . Can't log in.
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Sammy      234 days ago  # + 0 -
No confirmation emails

Ordered, generated order number, then didn't take off balance and totally disappeared, help don't doesn't recognise the order number and no confirmation email received. Unsure wether I should re order
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Sammy      234 days ago  # + 0 -
No confirmation emails

Ordered, didn't get a confirmation email, and amount was taken off my balance, but order generated a order number? Not great to be glitching on cyber Monday!
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Guest      237 days ago  # + 0 -

Takes customers money and no item is delivered.
SCAM FIRM BE AWARE
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PG      238 days ago  # + 0 -
No order studio

Order still can be viewed, still on page, after 2 hours + trying to get into account, trying to get to customer service.. Another charade, even the bloody bot that asked me to type my name didn't even reply.. I wasted so much time n patience, it took me to payment, but thought it never took my card details, thought strange when I didn't get confirmations email, this was 1 week ago today... Whats going on... Maybe my evri delivery driver could tell me, I did get an order 2 weeks ago, which I find weird?
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Guest      239 days ago  # + 1 -
Bad customer service

Put in order September never got confirmation email yet my account shows I have spent £56.99 of my credit limit keep saying have patience will be sorted order has now disappeared from my account. Credit limit still showing spent £56.99 Sent numerous emails nothing has been sorted. Disgusting customer service
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Guest      245 days ago  # + 0 -

Can’t log into the app or website today. It’s been this way for months so why can’t they fix it ?
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Guest      245 days ago  # + 0 -

I paid for leather wallet engraved. A few weeks later was told my order had been cancelled as the wallets were out of stock
Unknowingly I paid for the wallet on 1st November and still awaiting the refund on 15 November Issy. Will I ever see my refund?
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Guest      246 days ago  # + 0 -

Can’t log in. Enter details and just goes back to beginning, useless
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Guest      248 days ago  # + 1 -

There app is useless there customer service is useless they claim lowest price ever yet 24 hrs before it was cheaper
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Gareth      249 days ago  # + 2 -
Login credential

Can't reset my password after numeral times I keep getting an error...Oops etc. Attempted number of times to reset and still the same message
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Guest      251 days ago  # + 1 -

3 months trying to login no joy, can't get any joy from technical services but get my email address right when sending me my bill. Christmas is coming so looks like using my very account, absolutely abysmal after care service would never recommend.
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Anon      251 days ago  # + 1 -
Problem with Studio again

What is going on Studio. You are quick to send emails saying ‘your statement is available to view online’ but when you go to login you can’t. This has been going on for months now PLEASE SORT IT OUT
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Guest      252 days ago  # + 1 -

Awaiting an order for nearly a month now. Pigging me off as not getting anywhere. Phone number not for customer services. Email only.
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Maryena      254 days ago  # + 0 -

Studio app is down and can't log in through website either wish they sorted that mess as its down most of the times as of late
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Precious      254 days ago  # + 0 -

Studio app not working AGAIN. Says all my details are incorrect! Same old problem.
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Marlene      257 days ago  # + 0 -

Studio 24 wrong parcel sent to me no contact email or anything please tell customers what is happening
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Yvonne      261 days ago  # + 0 -
App nor website working

It won’t load to pay for your items in your basket just keeps coming up with an error code both website and app. Frustrating trying to do my Xmas shopping
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Ken. eric      264 days ago  # + -1 -
I WAS ABLE TO GET MY LOST MONEY BACK

i lost my crypto All i have to say is be careful of the platform you deal with. i lost enough but got restored an Affiliate expert Jeff Silbert by name and i got his mail to se if he could help and am happy because i was not dis appointed. i cough his attention after mailing him jeffsilbert 39 g mail com and he responded. long story short i was able to get my lost funds back.
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Sharon Whitelock      267 days ago  # + 0 -
Can’t add to basket

Have been trying to add things to basket for several days and it just does nothing when you click on add to basket, getting fed up of trying.
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Val      267 days ago  # + -1 -
Probablys

Sent them loads of emails they just don’t answer any of them I’ve given up is anyone getting any where with stupid studio catalogue ????????????????????????
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Jordan      270 days ago  # + 1 -

Can send up catalogs out but won’t let us on the app just great ????????‍♀️
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Ann Middlesbrough      270 days ago  # + 1 -

Been trying to get online to pay my bill won't let me if I don't pay they will charge me a late fee not fair how can I resolve this
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Mat Bristol      270 days ago  # + 2 -
Nothing works what a joke

For 2 days now I have been trying to place my order, put items in my bag go to checkout then have to login to studio pay even though I'm logged in anyway, Have to type my whole life's details into the studio pay login page then complete captcha only for it to do absolutely F ALL
the bloody app don't work neither on my Iphone or android phones bloody joke
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Guest      271 days ago  # + 0 -

Unbloody believe able what the hell going on
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Colin      271 days ago  # + 0 -
Idiots

Going round and round in circles told me to register I did then says account already registered then I tried with different email but all same details and they bloody opened up another credit account with hard search on my credit file what utter joke trying to order christmas stuff no getting anywhere just keeps saying account blocked locked for god sake then I ordered parcel 6 weeks ago it never showed up been investigation for bloody 6 weeks can't pay my bill which is now going to show on credit report bad payer what the hell is going on
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Val      272 days ago  # + 0 -

This has been going on since September looks like there not sorting things out any time soon ????
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Yvonne      274 days ago  # + 1 -

Just won't let me sign in following checking secure connection, which is what I use, very frustrating.
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ANON Plymouth      274 days ago  # + 1 -
Half undressed

Being a bloke, i am desperate to buy a dressing gown on Studio but the website is not responding. . . . . i'll just have to walk around half naked until i can order i guess
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Kathleen      274 days ago  # + 1 -

Ive tried several times to access studio online and cant find anything there they must be losing lots of sales, hope they sort it soon.
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Val      275 days ago  # + 1 -
Studio is a joke

Can’t believe Studio haven’t still sorted this sorry mess out there a joke please can someone contact Martin Lewis I don’t know how to and maybe he can get some answers
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O      275 days ago  # + 2 -

Some body contact Martin Lewis. Sure he could find out the situation. Give customers the verdict.
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Geust      275 days ago  # + 2 -
Done with studio

Until studio addresses all issues which they haven't up to now .do they even exist anymore ? Customers have not deleted their accounts I'm done now not stressing anymore .
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