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Website: des.nc.gov

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 Des.nc.gov status: NO ISSUES  105 comments

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Marie      98 days ago  # 9 April 2024 + 0 -

Can not access weekly Certification for Nc unemployment.
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Brittany      173 days ago  # 25 Jan 2024 + 1 -
Des portal not working

The des online portal keeps saying the sight is closed for improvements from 11pm to 3 am every night. But I can't access it during the day because I get the same message
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Doris Freeman      272 days ago  # 17 October 2023 + 0 -

T Errors all over the place
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Guest      276 days ago  # 13 October 2023 + 0 -

On filing system sucks
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Jeff S.      284 days ago  # 5 October 2023 + 4 -

Been trying to login for 2 days, keep just getting a blank screen that says "Error".
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Samantha M.      290 days ago  # + 3 -

I keep trying to file my clients quarterly report, but I keep getting an ID error before I can file. It's been like this for two days...
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Participant      316 days ago  # + 1 -

System seems to be stuck in maintenance mode. That is the message that comes up when you try to log in. Maintenance from 11pm to 3am
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Guest      329 days ago  # + 0 -

broken links, no clear information
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Guest      330 days ago  # + 0 -

Can't file my weekly claims
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Guest      346 days ago  # + 0 -

Confusing, slow, and unable to upload documents
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Vickie Fisher,Wolfe & Asso., Inc.      354 days ago  # + 0 -
Issue Continuing...

Refuse to waste more time on this. Finally got in program, completed report to page 3 of employees, Server error appeared again; mailing our report.
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Vickie Fisher,Wolfe & Asso., Inc.      354 days ago  # + 0 -

What is wrong w/your website. Trying to file qtr 2 Wage Statement for 4 days now and all I get is an error after logging in.
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James      360 days ago  # + 0 -

I can’t access the website to check my notes. It’s been like the for 3 days now!
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Yalona Battle      367 days ago  # + 0 -

Is the system down I’m trying to make sure my claim is ok and will it be ready by Sunday when I do weekly certification
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LuTicha      386 days ago  # + 0 -

I have tried everything, clearing my browser, turning off my cell, nothing seems to be working.
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gina      519 days ago  # + 0 -

clear ur history and try logging in seems t b up at 8pm
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Guest      533 days ago  # + 0 -

Can’t file my weekly certification
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Kim      552 days ago  # + 0 -

Hi,

I can get on the site but when I try to open/file a new claim, it doesn’t take me to that page
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Guest      559 days ago  # + 0 -

System Maintenance message outside of specified hours in the message. Cannot file my weekly certification
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No thanks      603 days ago  # + 0 -

Haven't been able to get to my "account" and only shows up as a covid message as closed in between 11pm and 3am. Why is this showing up?
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Guest      605 days ago  # + 0 -

Can't log in for a week
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Gregory P. Jones Sr      609 days ago  # + 1 -

I have only been able to log in once in 3 weeks. When are they going to fix this system?
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Guest      619 days ago  # + 0 -

Cannot create an account going on 9 days. I lost my job and need help! Get it together NC DES!
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Cruz      621 days ago  # + 0 -

These issues have been going on over a week. Still unable to file my weekly certification from over a week ago and app doesn't work and when you call your on hold for 74 min or longer.
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T      621 days ago  # + 0 -

How can a state the size of North Carolina be having problems like this for more then 24hrs. Get out of the stone age. Let a tax paying person be late or anything like this on anything the state will fine you or write you a ticket. But when its on there end they will give out unlimited hall passes.
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B      621 days ago  # + 0 -

Tried logging in just now. A “Covid” message popped up saying the system will be unavailable daily from 11 pm -3 am for the foreseeable future for maintenance. SMH
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LC      621 days ago  # + 0 -

Received this email on 10/28/22. Clearly they are having serious issues. Wish there were more transparency, or phone numbers with recorded updates so we'd know progress is being made/estimated completion/alternate filing instructions, etc.

Employers:
The N.C. Division of Employment Security’s online remote tax filing system is temporarily unavailable due to required system maintenance. Because employers cannot currently access their online accounts, the Oct. 31 deadline for making unemployment insurance tax payments and filing your Quarterly Tax and Wage Report has been extended to Nov. 15, 2022.

We apologize for any inconvenience.

Thank you,
The N.C. Division of Employment Security
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BB      621 days ago  # + 0 -

Finally got email that my claim has been decided. Have not been able to log into system all day long today. No internet connection, times out, etc.
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Jo      622 days ago  # + 0 -

Need to file payroll reports for several companies as an accountant, and every time I try to log in, I'm getting a message that it has timed out because it took too long to respond. Site cannot be reached. I know the deadline was extended, but it's November and the issue is still persisting, so what good does extending the deadline do if you're still not going to fix the website to be able to file reports? VERY FRUSTRATING! Do better NCDES.
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Emma      623 days ago  # + 0 -

Lost my job on 10/26 and have not been able to create an account since then and today is Halloween. RIDICULOUS!
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Crystal Bennett      623 days ago  # + 0 -

Can’t ever EVER log in. So I haven’t yet in two weeks done a certification. This is Ridiculous. Unemployment benefits are already ridiculously low, so why is the website ridiculously hard to maneuver?
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Guest      623 days ago  # + 0 -

Still can't file claim and they have no back up plan.
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Tina      623 days ago  # + 0 -

Been trying to log in since yesterday morning 10/30/22 but keep going forbidden error, how can I file my weekly certification?
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Jennifer      623 days ago  # + 0 -

Been trying to log in for 24 hours. Keep getting messages about not having a secured connection. Tried phone with data only, phone with Wi Fi, different browsers, and laptop.
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Timothy Davidson      624 days ago  # + 0 -

403 - forbidden access is denied. Can't get to log in screen to complete weekly certification.
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Guest      627 days ago  # + 0 -

Can't log-in. P.S. Your site admin should decide whether the term is log in, sign in, or log-in—and then everyone use that term.. Confusing to ppl who aren't very computer savvy.
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ST      627 days ago  # + 0 -

I come to this site and it says I'm already signed in (because in the upper left corner it says "Sign Out." When I click the Sign Out link, I get a 404.
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Beverley      627 days ago  # + 0 -

Yesterday (10-26-22) there was a banner stating there could be problems logging in due to maintenance. Today (10-27-22), no banner but still cannot log in (goes directly to Connection error message). Reports & payment due by Monday (10-31-22)! ~ Southeastern NC
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Karen      627 days ago  # + 0 -

10/26-10/27/22 NC Des website not working. Need to log in to enter the 3rd quarter Unemployment report
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Pam      688 days ago  # + 0 -

Website Never would send me validation code. I checked spam. Worked fine up until today.
(Also, why is this “one time code” required EVERY time you sign in???)
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Bob      727 days ago  # + 0 -

NCDES Website has not been working for close to a week now -- any idea on when it will be back up?
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Guest      800 days ago  # + 0 -

Terrible.
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Ronny      805 days ago  # + 0 -

Can't login when they send me the code I login and says error
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Shenell      814 days ago  # + 0 -

Cant login As soon as I login the system logs me back out please help
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Nancy      832 days ago  # + 0 -

All I'm getting is the reliacard notice that you HAVE to acknowledge reading. Checkbox and submit button grayed out.
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J sampson      853 days ago  # + 0 -

1099 g not opening as well. Plus now login doesn’t even work to get in
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mya      854 days ago  # + 0 -

des 1099 g not opening
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Guest      881 days ago  # + 0 -

You can’t get through, when applying weekly certification hard to reach them. Now case settled they send a notice says check on website well they have changed that and want to go through another identification process and it is now 1000 times worse. So I just quit trying. Can’t call must have three people on their payroll now. Our governor needs to look into it if he cares about people.
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Kila joshi      1051 days ago  # + 0 -

It is very suspicious that the online site and app is showing no 2021 information just 2020, all the correspondence for 2021 is gone, payments gone, eligibility gone, and it says now I am on PUA when I am actually and always been on UI.
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guest      1065 days ago  # + 0 -

Trying to log in since 12pm on 8/15, passcode verification email will not send to my email. I am unable to log in to file weekly cert
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Guest      1065 days ago  # + 0 -

All I keep receiving is this Error 404 message!
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Tina      1065 days ago  # + 0 -

the site is still down and of course we all need to file and they know this. Has anyone gotten through to file today?
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Brigitte      1084 days ago  # + 0 -

The app hasnt worked for 2 days. It said data connection but i have data and wifi. ???? des is gonna mess everyone up and somehow it'll be OUR fault. smh
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SA      1085 days ago  # + 0 -

North Carolina unemployment website says that we have to go on to NC Works (a job search website) and register and update your resume to get your unemployment check. Well, I have been on NC Works since I started getting unemployment and I updated my resume just a week and a half ago. I still can't file my weekly certification so that I can get my unemployment money! ????
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donna      1086 days ago  # + 0 -

why is it still down? The weekend is the worst time of the week. How long has it been down? seems like back in June it was down
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2 cents      1086 days ago  # + 0 -

Finally did mine ???????????? bt cmon des do better don’t let dis happen again
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Angenette      1086 days ago  # + 0 -

Wonder if this issue will be addressed
"TODAY"!
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Perry      1086 days ago  # + 0 -

Just now: The System is down for Maintenance.
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2 cents      1086 days ago  # + 0 -

Guess we all not getting paid dis week smh dats just crazy
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Guest      1086 days ago  # + 0 -

Can't log in ..website is having issues.
Need to certify for this week..
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Mona      1086 days ago  # + 0 -

Error404??
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D      1086 days ago  # + 0 -

Site is still down I really don't understand this
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Alfie      1086 days ago  # + 0 -

You muthafuka NCDES summabitches...get the fuk back online!
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Rob      1086 days ago  # + 0 -

Is da problem gonna be fixed soon? We all need to file
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Guest      1086 days ago  # + 0 -

allowing to open the website's homepage and even allowed me to get a verification code sent to my email. when i came back to put in the code it then gave a 404 ERROR
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Guest      1086 days ago  # + 0 -

Still down
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I      1086 days ago  # + 0 -

Website
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Guest      1086 days ago  # + 0 -

ERROR 404
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G      1086 days ago  # + 0 -

Error 404
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Joe      1086 days ago  # + 0 -

Error 404 how long will it be down? have to do certification
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Mike      1086 days ago  # + 0 -

Every week there's something wrong with this site, once again it will not allow me to my client homepage.
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J strauch      1086 days ago  # + 0 -

Website
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w      1086 days ago  # + 0 -

Error 404--Not Found
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Guest      1086 days ago  # + 0 -

Website
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Guest      1086 days ago  # + 0 -

Error 404
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D      1086 days ago  # + 0 -

Error 404 message
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Whitney      1113 days ago  # + 0 -

Filed weekly certification yesterday and did not receive my payment today. When I try to check my confirmation history it continues to give me an error code! What is going on?
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Guest      1114 days ago  # + 0 -

Is the system down? I can log in but I can't see any off my payments or my confirmation status
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Guest      1121 days ago  # + 0 -

When are you getting your website fixed? Many people this morning are not able to file their certifications.
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Guest      1130 days ago  # + 0 -

Log in error
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Jan Polastry      1134 days ago  # + 0 -

You gave us 4 Ways to redirect to get to your site and they all don’t work!!
so this is your problem not ours!
We come on to do our weekly certification on Sunday and the website is down so we will have no money you’ll find a way to say it’s our fault.
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Jan Polastry      1134 days ago  # + 0 -

Couldn’t file weekly Certification!
your website is down!
Sunday June 6,2021 and early morning June 7,2021

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Yolo      1135 days ago  # + 0 -

Finally up..
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yo      1135 days ago  # + 0 -

did yall have do work search requirements??
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Sb      1135 days ago  # + 0 -

Worked for me just now. Filed weekly certification
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Michele      1135 days ago  # + 0 -

Still not working
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mal      1135 days ago  # + 0 -

It did just let me log in
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User      1135 days ago  # + 0 -

It’s working just got be patient for the page to load up I was able to to complete weekly certification it took a couple of mins for pages to load
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Anon      1135 days ago  # + 0 -

Constant errors
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Lady      1135 days ago  # + 0 -

Still down showing error messages. Think it’s an outage because today is the 6th to many people logging in at once.
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Anon      1135 days ago  # + 0 -

Still not working
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Des.bs      1135 days ago  # + 0 -

I've trying since 3am everyone must to crash it trying log in and now they implemented work search requirements so that could be the reason
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Eh      1135 days ago  # + 0 -

I got in but then I couldn't submit it as page was loading forever then giving me an "error"
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Yolo      1135 days ago  # + 0 -

What is really going on I’ve been trying since 4 am… guess they tryna tell us something lol!
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J Rider      1135 days ago  # + 0 -

I have been trying to deal with these people since the middle of yesterday afternoon. I waited in the chat queue for 3.5 hours and there was a 7 hour and 55-minute wait to call and speak to someone. Now today the page isn't working at all and I assume if I can get through with the questions I need to provide work search information, I won't be able to get that either and so will the hell begin in receiving payment. I've been tryng to get into the des.nc.gov site since 6:00 am. They won't be open until noon and to call on the phone they are closed today.
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Guest      1135 days ago  # + 0 -

Website not working
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Grace Davis      1135 days ago  # + 0 -

No backend server available
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Guest      1135 days ago  # + 0 -

Website still not working
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Guest      1135 days ago  # + 0 -

Not working
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Guest      1135 days ago  # + 0 -

NC DES is a hot mess as usual
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Tim      1135 days ago  # + 0 -

DES not allowing login?? This is message.
Failure of Web Server bridge:

And can't call anyone.. Any suggestions
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Guest      1135 days ago  # + 0 -

log in not working
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dwood      1135 days ago  # + 0 -

not working either
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Franklin      1135 days ago  # + 0 -

Failure of Web Server bridge:
No backend server available for connection: timed out after 10 seconds or idempotent set to OFF or method not idempotent.
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Guest      1135 days ago  # + 0 -

No back end website server
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