Cainiao Current Status

*Current Status is based on reports from UpdownRadar users and social media activity data

Website: global.cainiao.com

PARCEL TRACKING  

CAINIAO Global is the official global parcel tracking platform of Alibaba Group. It supports most countries’ postal tracking (e.g. China Post, China EMS, HK Post, Singapore Post, USPS, Russian Post, Correos Spain, OMNVIA etc) and major international express tracking (e.g. DHL, FedEx,UPS,TNT, SPSR etc).It also supports most well-known cross-border carriers (e.g. 4PX,Yanwen,SF-express etc.) . Query time is short, information is accurate and timely, it is a efficient tools for global order tracking.

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What to do if the site GLOBAL.CAINIAO.COM is unavailable?

If GLOBAL.CAINIAO.COM works, but you cannot access the site or its individual page, try one of the possible solutions:

Browser cache.
To delete the cache and get the current version of the page, refresh the page in the browser using the key combination Ctrl + F5.

Access to the site is blocked.
Clear your browser cookies and change the IP address of the computer.

Antivirus and firewall. Check that anti-virus programs (McAfee, Kaspersky Antivirus or an analogue) or a firewall installed on your computer do not block access to GLOBAL.CAINIAO.COM.

DNS cache.
Clear the DNS cache on your computer and try to access the site again.
Watch how-to video  ↓

VPN and alternative DNS services.
VPN: for example, NordVPN;
Alternative DNS: OpenDNS or Google Public DNS.

Browser Plugins.
For example, the AdBlock extension, along with ads, can block the content of a site. Find and disable similar plugins for your site.

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Admin    •    comment pinned    #
Possibly, redirect from different versions is configured incorrectly on global.cainiao.com. In this case, use the links below:

http://global.cainiao.com    https://global.cainiao.com    http://www.global.cainiao.com    https://www.global.cainiao.com


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