Irobot.com Current Status

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Website: irobot.com

iRobot® features the best robot vacuum selections for cleaning your unique home. Shop and learn more about the best robot vacuum products here.

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 Irobot.com status: NO ISSUES  35 comments

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Admin    •    comment pinned    #
Possibly, redirect from different versions is configured incorrectly on irobot.com. In this case, use the links below:

http://irobot.com    https://irobot.com    http://www.irobot.com    https://www.irobot.com


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Suzan Estrada    •   189 days ago  # 14 May 2024 + 0 -

iRobot just spins, can't find home and won't clean
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pissed off    •   198 days ago  # 5 May 2024 + 0 -

I robot app just spinning , won't connect
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None    •   198 days ago  # 5 May 2024 + 2 -
App deleted all my roombas 10 minutes after they ran

Roomba just ran and 10 minutes later the app says I don't own any roombas. Will not allow me to log out of the app just spins. These devices are garbage.
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pissed    •   251 days ago  # 14 March 2024 + 0 -

J7 connection issues, everything else in the house is fine. Frigging iRobot again!!!!
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Guest    •   366 days ago  # 19 November 2023 + 0 -
★ ☆ ☆ ☆ ☆

unreliable
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Szymon Bereza    •   475 days ago  # + 0 -

App can't connect to vacuumn
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Guest    •   580 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Won't connect
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Mike    •   609 days ago  # + 0 -

App won't stay open today. Crashes as soon as I open app.
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Tiffany    •   609 days ago  # + 0 -

Same at keith- kicks me out
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Keiths    •   609 days ago  # + 1 -

Not working here app just reboots
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Jon    •   629 days ago  # + 0 -

Service down today 3/1/23?
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K    •   802 days ago  # + 0 -

Service down in northern Michigan! Any idea how long this may be?
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DUKEisDOUG    •   802 days ago  # + 0 -

app down in eastern PA
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Ranessa    •   802 days ago  # + 0 -

I’m glad I don’t have company coming over since it went down nation wide perhaps even world wide?
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Ranessa    •   802 days ago  # + 0 -

Service down in Southeast Texas. So this is not just me
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Wanda    •   802 days ago  # + 0 -

Told to rebut did nothing happened. Can't use app. iRobot is dead nothing works. Don't know what else to try. Is the service down in texas?
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Dennis    •   802 days ago  # + 0 -

Service/app down in Victoria BC Canada
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SKL    •   802 days ago  # + 0 -

Service/App currently down in Charleston, SC.
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John    •   802 days ago  # + 0 -

No wifi. Tried for 30 minutes to reboot, etc. Reloaded app. Service appears to be down.
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Elsie    •   802 days ago  # + 0 -

System is down for everyone, apparently. It would have been nice to know an hour ago so I wouldn’t have wasted so much time trying to figure out what is wrong.
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Patti    •   802 days ago  # + 0 -

Service Disruption! Can’t rebut or open app! How long will this last?
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S Sheel    •   802 days ago  # + 0 -

Services disruption here for about the last 30 min...
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Joe    •   802 days ago  # + 0 -

Sept. 9, 2022....All aspects of i Robot services in app are listed as "Service Disruption" . Like others, I am asked to reboot and robot will not reboot. Wants me to send error log, but will not when that option is selected.
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ArtemMi    •   802 days ago  # + 0 -

Same problem with app
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Mihir    •   802 days ago  # + 0 -

App not working. It says service is interrupted.
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Isabelle    •   802 days ago  # + 0 -

Mine does not work, not the app and not the roomba. Says connection is lost and I need to reset.
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Robert    •   802 days ago  # + 0 -

Irobot asked to reboot the system, but it does not reboot. Then asked to check wifinstatus, but my wifi works very well. Deleted and downloaded the app again and it says the irobot service encountered an error, so now even the app can’t be downloaded properly. Bottom line: can’t use my iRobot at all today.
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Hong Kong Ng    •   802 days ago  # + 0 -

My home wifi is working normally. Rebooted both Roomba and Braava Jet several times to no avail. Even deleted app and reinstalled but error remains - failure to connect.
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Ashley C    •   802 days ago  # + 0 -

Roomba itself is working, app/connection are down. I have rebooted my Roomba to no avail.

Getting error: "Please check that your device has an internet connection and is set to the correct time and then try again."
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Chris L    •   802 days ago  # + 0 -

My wifi and internet are working correctly, but I can't connect to my Roomba via the app. Receiving a message saying "Please check that your device has an internet connection and is set to the correct time and then try again." I've rebooted both my Roomba and my iPhone.
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Bob L.    •   821 days ago  # + 0 -

Neither me or my neighbor can connect with our Roombas via the app. It says communication is down.
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Jeff    •   856 days ago  # + 0 -

Cannot place an order on website. Tried for 3 weeks and still says the same message that they cannot process. I called and they sent me a link to place my order but that didn’t work as well.
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Eduard    •   927 days ago  # + 0 -

Issues with extremely slow website response today. Tested on multiple devices.
I came across the problem because of a need to reset my password before I could continue (connecting my new phone to my robot cleaner), which took me a LOT of time due to the issues.
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Nay    •   928 days ago  # + 0 -

App not working.
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Elesha High    •   987 days ago  # + 0 -

Have had tons of issues since last update when they added maps. Since then the maps are confused, robot will disconnect from Wi-Fi or become unavailable. Have also had issues with a blog detector. There’s no clog. I’ve returned to “clean everywhere “ instead of mapping and doing additional rooms.
Also today march 8th we can’t add dividers, or edit them. The app also quits.
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