Next.co.uk Current Status
*Current Status is based on reports from UpdownRadar users and social media activity data
Website: next.co.ukShop the latest women's, men's and children's fashion plus homeware, beauty and more. Next day delivery and free returns available. Shop now!
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Next.co.uk problems for the last 24 hours
| City | Reports |
|---|---|
| Singapore, Central Singapore | 9 |
| London, England | 6 |
| Haltwhistle, England | 2 |
| Dundee, Scotland | 2 |
| Dublin, Leinster | 2 |
| Yogyakarta | 2 |
| Carlisle, England | 2 |
| Wirral, England | 1 |
| Gosport, England | 1 |
| Jonstorp, Skåne County | 1 |
Walsall, England; Gateshead, England; Clacton-on-Sea, England; Havant, England; Abergele, Wales; Singapore, South West; Stockton-on-Tees, England.
Next.co.uk not working?
Website is down, not accessible or buggy?
Most reported problems
Next.co.uk Forum Chat
Tips? Frustrations? Share them with other site visitors:
Admin
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comment pinned
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Possibly, redirect from different versions is configured incorrectly on next.co.uk. In this case, use the links below:
http://next.co.uk
https://next.co.uk
http://www.next.co.uk
https://www.next.co.uk
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Rogers smith
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7 hours ago
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1 December 2022
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Gentlefix1 helped me
I'd advice you reach out to gentlefix1 on Instagram I was having same issues too and customer service here are kinda slow so i just had to contact them and it was fixed and they are the best I can recommend you to out here
Andrea
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5 days ago
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25 November 2022
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Won't let you check out... sign in error . Changed password ... sent email with new code to change it and does not work !
Upset lady
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6 days ago
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24 November 2022
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On line purchases
Try to order items on line when trying to checkout it says there has been an error and to retry have done this around 10 times still cannot finish purchase
Lynn
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7 days ago
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24 November 2022
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Can't make payment. Seems like a problem with Worldpay verification. Chat agent was quite useless.
Jane
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15 days ago
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Can’t track my orders on the app as they are not available to see? Also had issues over the last few days adding to bag.
Barbara
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17 days ago
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Next has a new update certainly did nothing to fix the problem can’t browse any products as it just throws me out this is weeks now since new Apple update definitely losing sales when unable to browse anything!!
Rachael
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18 days ago
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Been unable to use the app for over a week as it keeps throwing me out
Linda
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18 days ago
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Always have issues with the app
Wont let me into the app, screen either freezes or buffers non stop........this seems a continual problem, l love Next but its one of the worst apps ever
Sarah
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21 days ago
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Anybody else have issues with orders this week being placed but not picked up by courier?
Barbara
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23 days ago
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Same as Diane reported this 8 days ago still can’t use app Next seems to not be aware of this app needs updated to cope with Apple’s new update!
Diane Dixon
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23 days ago
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The Next app is consistently crashing. Not been able to use if for around 10 days or so.
Lesley small
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24 days ago
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Trying to pay on my account with a saved card and its constantly buffering.
Fee
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28 days ago
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Come on NEXT sort this out!!!
You are losing business ….
This has been a few days now - can’t even complete a payment!!
Ronn.68
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29 days ago
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Another month and another issue with next online payment. Get it sorted ASAP
Lindsay
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30 days ago
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Same as Barbara, since new apple update Next app opens but as soon I try to browse it closes up back to Home Screen
Barbara
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31 days ago
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Since new Apple update days ago next app not working can open but as soon as I try to browse it closes up back to my Home Screen is next going to do an update for app
Ann
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31 days ago
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Trying to do Christmas shopping but it seems there’s a problem. Cannot make payment
Pat
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32 days ago
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Three orders now placed with next and not received. Second order was replacement of the first, that the contact centre told me had been “lost” looks like these two are also lost. Not happy
Di
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34 days ago
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Can’t pay to order online- just goes back to checkout but won’t actually check out.
Billa
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50 days ago
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Attempting to checkout but it just goes back to the basket and no further attempted all day at various times. But still the same, no error message. Just not doing what it's supposed to!
AD
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52 days ago
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Unable to access site error message “ you are not authorised to access this site”
Ana
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52 days ago
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When am having issues like this I was so frustrated not until i was been recommended to #Trucybercare on Instagram no words to describe his hacking abilities, just top notch!
Marie, customer
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52 days ago
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this is my 2nd comment in as many days, this problem has been going on for over 2 mths and it seems that NEXT is not even acknowleging anything, terrible way to treat customers, yet still getting emails asking to shop from them, there wont be anymore purchasing from me, have decided to pay up my balance and close the account.
bea
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55 days ago
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it takes ages to get into my account its very frustrating especially when I want to make a payment
Lyn
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56 days ago
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3 times have authorised payment with bank and still next online payment is an absolute joke and not responding ..every month this happens and end up having to phone payment over..considering stopping shopping with next..too big now
Rhonda
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57 days ago
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Anyone else having trouble paying their account? Been trying all morning! Had the same issue last month too. Tried online plus the app but keep getting the loading sign when I click on my bank number. So very frustrating!
Wendy
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57 days ago
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Next App keeps closing down. What is the problem? All my other Apps are fine
Cheryl
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57 days ago
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What has happened to this app, used to work fine, now its rubbish. Slow, poor layout, can't pay online. So frustrating!!
...
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60 days ago
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Not letting me pay! I get to approve transaction and then I get kicked off and a black screen appears on next website!! ????
Emma
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60 days ago
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Their app and website is always slow. Payment page takes ages to load. Just extremely worse than normal over the last week.
Lea
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62 days ago
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I can’t login as being told my password is wrong ( it’s not) and a reset email doesn’t arrive if I click reset password.
S
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69 days ago
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Lovely things in my basket and this……Oops, something went wrong.
It appears that you have encountered a technical problem while browsing Next.co.uk. You can attempt to resolve this
issue by revisiting the website...
Tried numerous times to log back in. Same as usual, sale traffic crashing the website ????
J
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73 days ago
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Won’t let me go to checkout, I had to hit start again and it cleared my basket ????
Becky
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76 days ago
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Unable to log into my account to pay my bill stating error everything else OK? Anyone else having trouble?
Lisa
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76 days ago
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I get an error when trying to check out. Web page error pops up. It's been like this for two days
Jane
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76 days ago
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Next UK app not working for signing in for check out basket! So I I have typed in next.co.uk in my web browser and it works OK that way. Signed into my account placed my order and checked out no problem
Jackie
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76 days ago
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Everytime I go to checkout its saying web page not available I deleted the app and downloaded it again but the same thing happening
Penny
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77 days ago
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Is next doing anything about this? They must be losing orders, it's been going on for days.
Heather
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77 days ago
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I have had same problem for last 4 days, to get pass this I've just typed the next website address in and it's worked able to pay bill and order items , hope this helps
Tracey
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77 days ago
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Same as others for the last 2 days i have been unable to acces my next account to check orders and repayments due.
Sue
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78 days ago
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Can't order online Web site shows error message shows, ERR INVALID ARGUMENT
D.green
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78 days ago
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Unable to access app oe log in. Error message shows; net::ERR_INVALID_ARGUMENT
Sunshine Ashley
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81 days ago
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Unable to order. Error message shows; net::ERR_INVALID_ARGUMENT
Judith G
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82 days ago
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I am unable to get onto my Next account to request a return.
Anyone else having problems?
Jo
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83 days ago
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I've not been able to view my account or order anything on the app for over a week. This will be a really problem when I need to make a payment for my account
Louise
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85 days ago
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Trying to place an order but keeps coming up with web error, very annoying!
Julie
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86 days ago
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Worst site ever. Fails to load on many occasions. Don't know how they ever sell anything
Jr
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87 days ago
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Can't checkout says web page not working, what is happening it's been like this for 24 hours now
Christine
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89 days ago
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Trying to make payment but not workin WHICH MEANS I GET CHARGED MORE INTEREST!!!!!!!!
suzy
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93 days ago
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have had same problem for the past 4 days, tried logging in with Edge as others suggested and guess what it worked for me
Tappers
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93 days ago
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Cannot log in to access my account or place order on mobile app. I have uninstalled app and re installed, no change.
This has been going on all over weekend.
Trev
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93 days ago
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Can’t check out. Keep getting same error msg since Friday. Have tried both app and site via phone.
angela
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94 days ago
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can not shop online website keeps freezing. so frustrating been like this for weeks.
keep reporting nothing changes
Wendy Crowder
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94 days ago
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I cannot log in to my Next account or checkout - been trying since Friday, Can't pay my balance or shop - the latter is probably good as saves me spending more...
Nina
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95 days ago
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I've had same problem last few days, tried on Edge today instead of Google and it worked.
Pamela
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95 days ago
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Have had the same problem yesterday and today on Google Chrome on my PC.Okay on my phone.Used Microsoft Edge browser today on my PC and worked fine.
MATTB
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95 days ago
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i've 2 accounts, and neither can login. Same error as others - Ooops something went wrong.
GF tried her login - same issue. This is a widespread issue and you'd think they'd notice they're not getting any orders online... for days.. and reported issues to them but clearly they're not bothered.
I'll shop elsewhere then!
sue
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96 days ago
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Can't log into my account so can't order something i need from the store today!
Julie
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97 days ago
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Been trying to get to checkout for 2 days now,
Same error message..I've encountered a technical issue.
Getting fed up with this now!!!
Debra
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97 days ago
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I tried to reset my password in case this was causing the problem. I was sent a new password by email which brought the same error message when I tried to use it to log in. I've had log in problems for more than a day. I've cleared my cache and done everything recommended but can't log in.
Debra
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97 days ago
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Oops, something went wrong.
It appears that you have encountered a technical problem while browsing Next.co.uk. You can attempt to resolve this issue by revisiting the website...
This happens when I try to checkout goods in my basket- it asks for my log in details again, even though I was logged in. Then I get that error message. This is on the website.
Judith
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97 days ago
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Oops, something went wrong. it appears that you have encountered a technical problem
Janet
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97 days ago
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This was the response to my online chat with Next this morning -Oh no sorry...I will let the internet guys know so they can do some checks. If you have rebooted that's great but please try deleting your cookies, cache and history … also maybe try a different device or browser
Karen
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97 days ago
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" Oops, something went wrong. it appears that you have encountered a technical problem ............"
Angharad
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98 days ago
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Have been trying to log in since yesterday, message appears " Oops, something went wrong. it appears that you have encountered a technical problem ............"
Mags Devenney
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100 days ago
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Cant check out online, I've been trying since Sunday to place an order!
I've used chat help, and they (all 3 different people) are unaware of problem and blaming my card!!
Millie
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103 days ago
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Spent hours yesterday and today shopping online and tried to check out- getting error oops there’s a problem! All the items in basket disappeared so had to start again today and guess what, same thing!
Sally reeves
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104 days ago
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Cannot remove items from my basket, just keeps calculating, live chat also not working
R Wilson-Croft
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105 days ago
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Cannot place any order as checkout will not enable me to edit my bag
sarah clarke
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105 days ago
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Can add to basket but will not let me remove or save items 18/08/2022
Tired customer
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106 days ago
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Can’t reset password, cleared cache, cookies, log in with temporary password , enter new one 6-12 letters and numbers, than press reset details and it just loads the same reset password page, no error message, it’s not acknowledging that password has been changed, tried on work of, my iPad, android phone and still getting nowhere. Emailed CS which sent me temporary password and when I enter new password it just goes back to the same page. If there are technical problems why don’t you communicate and email your customers so we are aware.
Paula Broughton
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112 days ago
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Unable to use checkout. Not sure if the fault is next or me, think it’s next
Marie Mclean
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112 days ago
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Payment won't load. Again! Please fix this site. It happens too often.
Tappers
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114 days ago
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Again the website is down. I cannot access my account or arrange a return.
This happened last week. Come on next, get it sorted.
Hannah
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114 days ago
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This website fails me time and time again. Today it simply won't load any pages. All I get is sorry there's been an error page with a phone number to order clothes. No number if you're tracking a missing package funnily enough.
Maz
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116 days ago
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Can’t add items to basket and cannot get on my account or checkout
And one item has now become unavailable
Gemma
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116 days ago
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Can’t log in, can’t add items to basket, can’t delete items from basket on both website and app.
Kam
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116 days ago
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I can’t add or edit my order or checkout!! help as I need some stuff for tomorrow!!
Lauren
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121 days ago
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Next website won't let me go through to pay. Keeps jumping to desktop mode then saying page no longer available
Tj
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129 days ago
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I have also been having trouble trying to pay....tried for the last few days.
Sophie
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133 days ago
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Won't allow me to make a payment keeps flipping from bank account approval page to next page.. flashing and not working or approving
Franny
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138 days ago
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Not working properly oops something went wrong!! Driving me insane!!!!
Carol
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144 days ago
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Can't log in to make purchase, keep getting an error and told to try later. Very annoying
Jan
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152 days ago
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Cant believe your willing to lose sales due to a website that never seems to work!
Debbie
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179 days ago
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I go through check out but I can’t complete the transaction for next pay been trying on and off for hours.
Ann
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187 days ago
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Both app and website freeze on account payment page so unable to make payment
Tina
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188 days ago
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This app has been rubbish for months it used to be brilliant but now constantly I keep getting “sorry error blah blah” come on next sort it out!
Lisa
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194 days ago
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Unable to make payment via card or paypal on the site . Tried seceral times .
Sharon
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209 days ago
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Been trying to place orders for several days now and all i keep getting is :-
Sorry, there's been an error.
A problem has occurred and we were unable to complete your request.
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