Rakuten Current Status

*Current Status is based on reports from UpdownRadar users and social media activity data

Website: rakuten.com

Shop smarter with Rakuten: Earn Cash Back at 2,500+ stores or shop the marketplace for electronics, clothing, games, sporting goods, and more.

Report an issue
Forum & Comments (45)


How do you rate your experience with Rakuten?

☆ ☆ ☆ ☆ ☆

Server status information has just been updated.
Check again     What to do if the site is unavailable?


Is Rakuten down today November, 2024?

Find out if Rakuten is working normally or is there a problem today

 Rakuten.com status: NO ISSUES  45 comments

Rakuten problems for the last 24 hours


Rakuten not working?

Website is down, not accessible or buggy?

I have a problem with Rakuten    or join Reddit-like issues discussion


Most reported problems

Not determined.



Forum & Comments

Tips? Frustrations? Share them with other site visitors:

Admin    •    comment pinned    #
Possibly, redirect from different versions is configured incorrectly on rakuten.com. In this case, use the links below:

http://rakuten.com    https://rakuten.com    http://www.rakuten.com    https://www.rakuten.com


tell us about today's failures without registering
no identification required
comments with obscene language and insults will be deleted
You typed 0 characters

Debbie    •   32 days ago  # 4 October 2024 + 0 -

Keeps saying oops something went wrong try again.
Spam or obscene language? Report it!

Guest    •   50 days ago  # 16 September 2024 + 0 -
★ ☆ ☆ ☆ ☆

Can’t login. No direct support
Spam or obscene language? Report it!

Dary    •   55 days ago  # 11 September 2024 + 1 -

Unable to login. When I do provide login info, it refreshes back to the login page.
Spam or obscene language? Report it!

Erika    •   60 days ago  # 6 September 2024 + 1 -

Unable to login. When I do provide login info, it refreshes back to the login page. Tried resetting the password, but doesn't work either.
Spam or obscene language? Report it!

SB    •   66 days ago  # 31 August 2024 + 1 -

Unable to login. When I do provide my login info, it refreshes and brings me back to the login page.
Spam or obscene language? Report it!

Guest    •   66 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

I haven't received my Big Fat Check, as they said they would. Checking on the website, it appears to be down. Very disappointing!
Spam or obscene language? Report it!

limbocat    •   67 days ago  # + 0 -

Unable to login. Keeps telling me to refresh the page
Spam or obscene language? Report it!

C    •   216 days ago  # + 0 -

App opens fine but can’t click through on any stores to activate cash back and shop.
Spam or obscene language? Report it!

blah    •   234 days ago  # + 0 -

can't log in
Spam or obscene language? Report it!

cj    •   271 days ago  # + 0 -

cant get logged in today. will not send me a code to try to reset passwor. Feb 8
Spam or obscene language? Report it!

Dot    •   286 days ago  # + 2 -

Can't log in. Won't take my password or asking to reset password gets no response. Jan. 24,2024
Spam or obscene language? Report it!

Cat    •   311 days ago  # + 0 -

I will not work for me. I’ve been trying for 3 days. I will not take my password and I’ve tried resetting it 3 times.
Spam or obscene language? Report it!

jo    •   333 days ago  # + 0 -

fail to access
Spam or obscene language? Report it!

LISA    •   337 days ago  # + 3 -

Same as other users. Can't log in, wont accept my password, won't let me reset.
Spam or obscene language? Report it!

Teresa    •   342 days ago  # + 1 -

Same as other users.....Can't log in, wont accept my password. When I try to reset password it times out and won't send me to reset
Spam or obscene language? Report it!

Guest    •   360 days ago  # + 0 -
★ ★ ☆ ☆ ☆

Doesn't work a good amount of the time
Spam or obscene language? Report it!

Audrey    •   361 days ago  # + 4 -
Can't login or reset password

I can't log in to my Rakuten account -- and I can't reset my password without it timing out. I also tried to send a help request and got a "fail" message.
Spam or obscene language? Report it!

Ray N Fkushing    •   382 days ago  # + 2 -

I am getting
The page you’re looking for does not exist
when trying to activate
Spam or obscene language? Report it!

jruss    •   392 days ago  # + 0 -

502 bad gateway error when trying to use the plug in
Spam or obscene language? Report it!

Mel    •   392 days ago  # + 0 -
Rakuten Not Working (10/10/23)

Same problem as the others. Keeps telling me that the webpage doesn't exist and suggests I turn off my ad blocker but I don't have an ad blocker.
Spam or obscene language? Report it!

Irritated Rakuten member    •   394 days ago  # + 0 -
Rakuten not working 10/7

I can't log in to my Rakuten account -- and I can't reset my password without it timing out. When I try to use the Rakuten button on my menu bar to reload a website, I get a message saying "the page you are looking for does not exist." Argh!
Spam or obscene language? Report it!

Guest    •   394 days ago  # + 2 -
Rakuten not working

Same issue : "The page you’re looking for does not exist" - suggests to turn off Adblocker ( not using that ) Tried turning off all extensions, still no go.
Spam or obscene language? Report it!

Debbie Fessler    •   395 days ago  # + 2 -

Keeps telling me that the webpage doesn't exist, and suggests I turn off my ad blocker....I am not using an ad blocker!!
Spam or obscene language? Report it!

Guest    •   422 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

slow
Spam or obscene language? Report it!

AZ    •   466 days ago  # + 0 -

Looks like it's going to work and then the ext doesn't turn green to let you know it's working.
Spam or obscene language? Report it!

QueenB    •   518 days ago  # + 0 -

can’t get the app to open on sites that have Rakuten cash back the screen opens but it just never goes anywhere
Spam or obscene language? Report it!

b lee    •   522 days ago  # + 4 -

unable to sign in, and the system won't send me a reset msg
Spam or obscene language? Report it!

Joyce    •   537 days ago  # + 0 -

Bloomingdale's not allowing order to process
Spam or obscene language? Report it!

Aaron    •   539 days ago  # + 0 -

Nothing is coming up on my Home Screen or store?
Does anyone have any suggestions on how the resolve this issue.
Spam or obscene language? Report it!

Guest    •   678 days ago  # + 0 -
★ ★ ☆ ☆ ☆

No explanations anywhere on where the shipping fees are taken from, seller, buyer, and their amount. Forced absurd shipping fee of 2 euros for all books when real costs are way higher. Nowhere to find how much will be credited to me after I sell books?
Spam or obscene language? Report it!

Dixieboz    •   702 days ago  # + 0 -
Rakuten not working with CVS

I don’t know if this is Rakuten’s fault, but I just tried twice to order something through CVS.com and there was an error both times. 12-03-22
Spam or obscene language? Report it!

lb25    •   708 days ago  # + 0 -

I can't tell if Rakuten is being used on specific sites anymore. SO Frustrating when it's cyber monday with the biggest deals.
Spam or obscene language? Report it!

Guest    •   709 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Not happy! Not getting promotional percentage back or correct credit for big orders!
Spam or obscene language? Report it!

SG    •   733 days ago  # + 0 -

Not able to login or shop. Keeps asking to submit comment to member services
Spam or obscene language? Report it!

Gloria    •   734 days ago  # + 0 -

I am getting a "406 Not Acceptable" error message from my PC and am unable to get in.
Spam or obscene language? Report it!

Guest    •   793 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

I will be looking for something to replace Rakuten. Very fustrating and time consuming. Lousy App!
Spam or obscene language? Report it!

Marie    •   815 days ago  # + 0 -

It has been down all week! I have been trying to access it since Monday. I am beyond frustrated because I am missing out on some great deals!
Spam or obscene language? Report it!

Kim    •   916 days ago  # + 0 -

May 4, 2022, 3:27 a.m. ET:
Over the last 8 hours or so, when attempting to go to rakuten.com, I have been getting the following error message:
406 Not Acceptable
nginx
Spam or obscene language? Report it!

Jennifer    •   951 days ago  # + 0 -

I'm ALSO getting the 406 (not acceptable) error simply TRYING / FAILING to get to rakuten.com.
Whaaaaat?!!!
Spam or obscene language? Report it!

Jennifer    •   951 days ago  # + 0 -

I'm getting a 406 error, so CAN'T use Rakuten on sites I'm visiting. BLECK!!!
Spam or obscene language? Report it!

Ginel    •   1038 days ago  # + 0 -

Rakuten's website is not loading or working and has not been loading or working for weeks now! You go to sign in it will not let you and it will not let you refresh the page in order to sign in. These problems need to be fixed immediately.
Spam or obscene language? Report it!

Guest    •   1163 days ago  # + 0 -

Unable to log in
Spam or obscene language? Report it!

Guest    •   1170 days ago  # + 0 -

Website doesn't load
Spam or obscene language? Report it!

Guest    •   1273 days ago  # + 0 -

406 error
Spam or obscene language? Report it!

chris    •   1312 days ago  # + 0 -

cash back activation
Spam or obscene language? Report it!



Other websites recently down:

 

Ticketmaster.com outage
 

Iherb outage
 

Bhphotovideo.com outage
 

Newegg.com outage
 

Redbubble.com outage