Shein.com Current Status

*Current Status is based on reports from UpdownRadar users and social media activity data

Website: shein.com

Discover affordable and fashionable women's clothing online at SHEIN. Free Shipping On Orders $49+ ✓ Free Returns ✓ 1000+ New Arrivals Dropped Daily ✓

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 Shein.com status: NO ISSUES  200 comments

Shein.com problems for the last 24 hours

City Reports
Washington, District of Columbia 3
Helsinki, Uusimaa 2
Boerne, Texas 1
Saint Michael 1
Ashburn, Virginia 1

Popular comments about Shein.com
in the last 24 hours

sad hamster      128 days ago  # + 1 -

IT SAYS THIS WHEN I TDY TO SIGHN IN " the current service is not available, please try again later"
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Possibly, redirect from different versions is configured incorrectly on shein.com. In this case, use the links below:

http://shein.com    https://shein.com    http://www.shein.com    https://www.shein.com


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vivia      39 days ago  # 8 October 2024 + 0 -

i get ‘access timed out’ like every two seconds and locked into some broken captcha every time i refresh.
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KReed      43 days ago  # 4 October 2024 + 1 -

Main page loads, but if I select an item and it brings me to that page, it says access timed out.
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Amy      51 days ago  # 26 September 2024 + 7 -

I can not look for stuff on shein.com it keeps giving me an error message.
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Neo Mokoena      58 days ago  # 19 September 2024 + -1 -

My card cannot go through even though all information is correct
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Guest      108 days ago  # 31 July 2024 + 0 -

e
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Maurice keetch      108 days ago  # + 0 -

I received a blazer that is not the right color, but can’t find it on my order.
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Mbkeetch@yahoo.com      108 days ago  # + 0 -

I can’t find my order that I received and need to return.
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dmefkn      113 days ago  # + 0 -
tisus

App or the website, it just keeps asking to confirm the CVV of the credit card. I've use two different logins, deleted and reentered the cards,
CUSTOMER SERVICE +1 (805)-3O8 OO4O PHONE NUMBER +1 (805)-3O8 OO4O
CUSTOMER SERVICE +1 (805)-3O8 OO4O PHONE NUMBER +1 (805)-3O8 OO4O
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sheinlvr101      118 days ago  # + 1 -

shein’s not allowing the addition of any sort of credit or debit cards
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Simon      126 days ago  # + 0 -

I am not able to see anything under orders
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sad hamster      128 days ago  # + 6 -

IT SAYS THIS WHEN I TDY TO SIGHN IN " the current service is not available, please try again later"
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Klein      132 days ago  # + 2 -

Cannot see orders or returns. Will not respond to email address or phone
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Jessica Snyder      163 days ago  # + 1 -

It won't process my payment. When I know I have money on my card and checked and made sure ur was unlocked.
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Lilly      188 days ago  # + 0 -

Cant like items or see liked items or log in
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ivy      189 days ago  # + 2 -

apple pay and debit card payments failing many times
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khl      201 days ago  # + 0 -

Your request is not compliant and has been blocked by us.
Please try again later.
Reference ID: 18.4e0a7c68.1714359645.86e4ad
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Ls      219 days ago  # + 0 -

Unable to order. The site just freezes and will not process.
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Rubyseli Palencia      220 days ago  # + 1 -

Says system is error every time I want to like
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Karen jr      227 days ago  # + 1 -

I got this blonde wig for my husband and he put it up his ass and got cancer from that.SHEIN GIVE ME MY 7.82 DOLLARS FROM THE WIG
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Mel      233 days ago  # + -1 -

shein app is down, has been for awhile now i cant see my saved items and cannout checkout
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Linah      244 days ago  # + 1 -
Miss

Shein just disappointed ???? me I can't place an order even see the clothes at least send a message to your customers so we know what's stopping us from ordering
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Xiu      245 days ago  # + 5 -
Shein server is down

Shein app and website are down. I can't sign in, tried a few times over the last few hours. The app timed out with a message saying there's an issue with their servers.
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Marie-line      245 days ago  # + 0 -

Cannot log onto the shein website
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kris      249 days ago  # + 0 -

i cant check order history (want to do a return) for the past few hours
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User      250 days ago  # + 1 -
Network Error and We're trying to fix the server

I wasn't sure if it was just my internet at first but firstly I seem to have been logged out of shein, it says network error and when I did manage to open it I couldn't view my orders, not sure how long it's been down.
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Zee      253 days ago  # + 2 -

Network error!! 2nd day now ????
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Ari      266 days ago  # + 1 -
OOPS... There is something wrong with our server. We are trying to fix it. Please try again later.

DDUUUUUDE I have been struggling to view my order on shein sometimes it works and others it says OOPS...
There is something wrong with our server. We are trying to fix it. Please try again later.
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Niecy      268 days ago  # + 18 -

Can’t place order network error keeps popping up
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Elmarie      268 days ago  # + 5 -

Can't get a verification code to log in. Nothing being sent to my phone.
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Naidene      269 days ago  # + 2 -

Battling to see my orders on Shein for the whole day
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Kay      270 days ago  # + 6 -
Network Error Shein

I’ve been trying to check out my cart and it says network error. Went on X/Twitter and everyone is having the same problem so what is going on??
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Domii      273 days ago  # + 1 -

It keeps saying the same thing to me i really needed to make an order the bastardssss
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Jae      275 days ago  # + 4 -

It keeps saying system in error when I try to add something in my wishlist.
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Angola      277 days ago  # + 9 -

It keeps saying network error or cart didn’t generate propertly it’s been like that for 2 week now
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S      278 days ago  # + 2 -

Can't view or add to wishlist. Can't view past orders
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Ch      278 days ago  # + 0 -

cant checkout order or even go to shopping card
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Aly      288 days ago  # + 1 -
Coupons in checkout not loading

I've tried multiple coupons that I know work but Shein won't even load them. Usually it'll say that the coupon isn't available or something in red letters but nothing. It just deleted it and says nothing.and in the space where normally it would show all the coupons available it just says "it's empty here".
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Alecia      288 days ago  # + 30 -

I have been trying to check out an order all day today but was unsuccessful, I keep getting "network error, try again later".
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Guest      293 days ago  # + 3 -

It made me unhappy because my server always says down and now I can't place an order
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Marlene      293 days ago  # + 2 -
App not working/ server down

Everytime I try and go on the app it loads then it says the server is not working right now. I have tried multiple times to get it to work and checking to see if its just me and it is, but I'm getting really tired of it. I am trying to place an order but I guess I can't now.
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Rodney Callender.      295 days ago  # + 7 -

When checking out I am getting error message, oops something went wrong, try again later. I live in Barbados. Rodney Callender.
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Guest      298 days ago  # + 0 -

It’s ok I use shein.com to search for clothes then buy but my shein website isn’t clicking whenever I click on something it doesn’t work
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Olivia      302 days ago  # + 0 -
app not working and status of package taking forever

just nothing is loading at all, trying to check my packages status and it just loads and loads, and then when it finally does load after clicking the retry button a bunch of times it will say the same update it did a week ago, and then when it finally updated where my package was at it was an update that’s should have came in 4 days ago, today is the 19th and the update that came in today was from the 15th, and its just irritating, the app has been like this the last 2/3 days now. the front page or anything else won’t load either, it’s not my wifi or my date i can assure
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Guest      304 days ago  # + 8 -

can't seem to check out
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Ana      307 days ago  # + 2 -
Shein system error, all liked items deleted

All of my liked items,coupons and items in basket are deleted. When I went into "following" it said "system error " anyone else has this problem?
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Guest      309 days ago  # + 5 -

Can’t check out my cart. Says switch payment method. Makes no sense
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Guest      309 days ago  # + 0 -

I cant check out my cart
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A      313 days ago  # + 11 -
can’t order

It says “ sorry, an unknown error occurred during the authorization process. please try with another payment method.” but no other payment methods work, i tried today and yesterday, wouldn’t let me order either times.
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AM      316 days ago  # + 6 -
??

I can't even access the site, the following error with the Shein logo appears:

OOPS!
Your request is not compliant and has been blocked by us.

Please try again later.

Reference ID: 18.47952017.1704477256.9713e35a
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PC      316 days ago  # + 0 -

No checkout button available.
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Bj      318 days ago  # + 0 -

Access denied
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Guest      319 days ago  # + 0 -

Can't get through by ticket to customer services also none of the voucher codes are being excepted
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NC      319 days ago  # + 0 -

trying to create account but kept saying systems updating for past two months already..
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KV      323 days ago  # + 0 -

I hit “submit” on a customer see ticket and it has been “loading” for over 30 minutes and has not actually submitted it yet.
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Tendai Nyamahowa      323 days ago  # + 2 -

I wanted to register with shein at its saying it's not available, so when can I expect it to be available please
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Eddie O’Neill      325 days ago  # + 0 -

Payment does not give me the option to select debit or credit card when placing order?
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Mishy      326 days ago  # + 0 -
Shein Returns Website glitch?

Love shein Australia but when trying to return order everything is ok until. Try t select the parcel point location and it just keeps uploading the map but nothing else? Is returning stuff down for December?
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Guest      336 days ago  # + 0 -

Rubbish website. Down again
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Guest      337 days ago  # + 0 -

It keeps glitching and I choose anything
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Lisa      341 days ago  # + 2 -

There's no where to purchase the items in my cart.
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Guest      343 days ago  # + 5 -

i hv beeen trying to check out for 2 dys now but everytime i do it says to switch payment & then i try with 2 other cards and it dsnt work
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JANE      347 days ago  # + 0 -

i want to Buy but SHEIN UK is not working yet again
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Laura      348 days ago  # + 0 -

I have been trying to submit a ticket to customer services since 8.30am and it says error, try again later
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Guest      350 days ago  # + 0 -

Can't checkout
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Anonymous      356 days ago  # + -2 -
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Guest      357 days ago  # + 0 -

“network not working” all i want to do is buy my close, friends and family gifts
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Guest      357 days ago  # + 1 -

“network not working” all i want to do is buy my close, friends and family gifts
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payton      358 days ago  # + 11 -

Can’t pay for my order with any cards. everytime it tells me to use a different payment it deletes my cart
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Guest      358 days ago  # + 2 -

Not working! Saying trying to fix for 2 days!
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Guest      358 days ago  # + 0 -

Customer service is of zero help
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Guest      361 days ago  # + 1 -

Customer service chat does not address issues . When I try to submit a ticket it says Solved and your ticket was not submitted please contact customer service but when I try to do that it forces you to select which order and tracking # and it says I can't select it because a service request is already in motion.
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Haley      361 days ago  # + 1 -

SHEIN is not working I can not check out
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Guest      362 days ago  # + 0 -

It’s a really go place to find grunge fits but my wishlist hasn’t been working lately
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Lita      362 days ago  # + 2 -

I can't use all my points, I have 1050 points but I can only use half of it.
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..      362 days ago  # + 1 -

I am not having update on my delivery status. It's not yet delivered?
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hayley      362 days ago  # + 15 -

Anytime I press “continue to payment” or “place order” it says network error
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Mochie      364 days ago  # + 0 -

App keeps hanging. Already reinstalled.
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Lorena      365 days ago  # + 3 -

cant move pass after confirming delivery address to checkout & pay
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Mia      366 days ago  # + 1 -

Wont let me check out
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Amanda      370 days ago  # + 6 -

Can't check out November 12 23
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Kimm      370 days ago  # + 1 -

Wont allow check out
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kei kei      373 days ago  # + 15 -

all my payment is not being accepted and the app is showing net work error
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Guest      373 days ago  # + 4 -

can't pay it is frozen!
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Guest      374 days ago  # + 5 -

Why is my access denied
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Guest      379 days ago  # + 1 -

super slow to load, can't go back. if you do, you lose all filters you set up
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Su      380 days ago  # + 0 -

The app is glitching. Won't show me my bag. Won't search for what I'm looking for.
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Beth      380 days ago  # + 0 -

Can't search and Can't open search results. Puzzle image keeps popping up. Very frustrating
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M      380 days ago  # + 3 -

not letting me search anything or coming up with wrong results!
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Guest      382 days ago  # + 1 -

No scroll bar on their website! What is going on?
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JoyRoy      383 days ago  # + 0 -

Cannot access my account, asked me to register, when I already have an account with the company. Huge inconvenience
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Guest      383 days ago  # + 0 -

scroll bar appears for a few seconds, then disappears so unable to use the website properly.
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Arlese Iban      383 days ago  # + 2 -

I cannot log in to my account.

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Guest      385 days ago  # + 0 -

Really bad website & customer service
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Barry Kendrick      385 days ago  # + 1 -
BE CAREFUL GUYS AND READ REVIEW.

One has to be careful with the brokers on the internet now. Last year I was scammed in the binary trade option by a broker I met on Instagram. I invested $14000 which I lost, I couldn’t make a withdrawal and I slowly lost access to my trade account for 3 months I was frustrated and depressed. After a few months, I met Jeff Silbert who is A recovery expert that works with, An affiliation with the Federal Bureau of Investigation (FBI) and other law firm. he worked me through the process of getting my money back and all the extra bonus which I got during my trading. he can be of help to anyone who has a similar situation.
Contact him now if you need get his help
WhatsApp. +1 (470 ) 469-9769
Email; jeffsilbert39 gm ail com
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Ethel      385 days ago  # + 1 -

Cant check in to collect points last oct.26,2023 til now????
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JANE      386 days ago  # + 9 -

Am I the one here that when I click check-in , it only appeared blank white .
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nw      386 days ago  # + 0 -

Will not load page and times out
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BUYER WHO DEPENDS ON THE DAILY POINTS      387 days ago  # + 0 -

SHEIN DAILY CHECK IN IS BLANK WHITE. CAN'T ADD POINTS
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Guest      388 days ago  # + 2 -

Their clothes are beautiful and affordable I love them
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Guest      390 days ago  # + 11 -

Shein wont let me check out
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Reaper      391 days ago  # + 0 -

The website seems to be malfunctioning.
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Sam      393 days ago  # + 0 -

No check out on website so downloaded app - this is just frozen at checkout :(
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Nisha      393 days ago  # + 0 -

I can't use my card when I check out it constantly says "Your account has been suspended due to irregular activities"
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Jane      394 days ago  # + 4 -
Scroll bar

I don't either have a scroll bar on shein... Interestingly if I shop incognito it does work. Don't know why as on all other websites my scroll bar is working.
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stone      394 days ago  # + 6 -

no scroll bar on shein yet again
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Kay      394 days ago  # + 9 -

Been trying to check out all day. Check out page keeps freezing
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Guest      395 days ago  # + 0 -

I can not check ou there isnt a button
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Annie      395 days ago  # + 4 -

Same problem, scroll bar briefly appears then disappears. It's very hard to navigate site now.
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Em      395 days ago  # + 5 -

Scroll bar keeps disappearing on site.
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Kelly      395 days ago  # + 0 -

Can’t check out, page freezing
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Julie      395 days ago  # + 2 -

Can’t check out
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B      395 days ago  # + 1 -

Cant login authentication unavailable
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Aj      395 days ago  # + 1 -

Cant login authentication unavailable
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Sarah      395 days ago  # + 1 -

Not letting me login in, comes up with “Authentication service unavailable”
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Joanna      395 days ago  # + 14 -

Can’t login in or checkout. What’s going on?
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Tyshe      395 days ago  # + 1 -

Can’t checkout
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Polyanna      396 days ago  # + 2 -

I can’t checkout
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Jessica      396 days ago  # + 0 -

Can’t login
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Hayley Jade      396 days ago  # + 0 -

Cant login and I need to return my order
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Metalangel1      396 days ago  # + 2 -

I can't find a scrollbar.
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P      396 days ago  # + 4 -
scrollbar missing

The scroll bar just disappeared on Shein, making browsing the site pretty hard. Windows fixes didn't help, it's just on this site and just today. Never had this issue before on Shein.
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Kelly      396 days ago  # + 0 -

Checkout page frozen
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N      396 days ago  # + 1 -

Can’t log in!
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Guest      396 days ago  # + 11 -

Can’t login
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Customer      397 days ago  # + 0 -

Checkout page throwing error
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Customer      397 days ago  # + 0 -

Checkout page is frozen.
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Guest      397 days ago  # + 3 -

Checkout is broken.
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BH      399 days ago  # + 3 -

Checkout page frozen
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Bálint      401 days ago  # + 5 -

Checkout not working. It says there's a problem with the servers.
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Jammy      401 days ago  # + 5 -

can't login or forget password or even register
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Guest      402 days ago  # + 0 -

it will not load and my order from over a month ago has not arrived when it was suppost to arrive weeks ago.
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Stewart      403 days ago  # + 1 -

Can't checkout
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Guest      405 days ago  # + 1 -

Site very slow !!!!!
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Guest      405 days ago  # + 1 -

I don't have a checkout button on my cart page
The website looks like its being updated, it's glitchy
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Lila      405 days ago  # + 20 -

Can't checkout :(
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A.D.S      406 days ago  # + 1 -

Still not allowing me to checkout, every time I click checkout it refreshes and does nothing.
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Guest      406 days ago  # + 0 -

perfect delivery, however the products were a little low quality.
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MJB      406 days ago  # + 3 -

For the past 2 days, I keep getting an error message that says " network error try again later"
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Kpdysart      408 days ago  # + 9 -

Won’t let me checkout.
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Buluu      410 days ago  # + 5 -

SHEIN is down today everytime I click checkout it brings me back to the checkout page.
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Sena      414 days ago  # + 4 -

Network error for the whole day
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Ice spice      418 days ago  # + -1 -
JAMES B is mainly wrong

Dear JAMES B :
That’s not the case I’ve ordered before it doesn’t steal my money or not deliver packages it must be your way of buying from Shein
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Tipsy      418 days ago  # + 7 -
I’ve been trying for days

I click the checkout button and it goes back to to the screen it was on before! All I want is a shirt for my mother ! I usually place orders without issues!
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Redd      419 days ago  # + 1 -
Shein is supposed to have free shipping today

shein is supposed to have free shipping today but there isn’t. I reached out to customer service and they ss that they should have free shipping today
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N M      419 days ago  # + 1 -

Same issue as others cart just refreshing when clicking checkout.
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Pops      419 days ago  # + 3 -

I'm having the same problem I been trying for 3 days no luck
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Jas      420 days ago  # + 1 -

I’m having the snow issue so I googled bd this forum came up. Guess they finally had go shut down with that court crap
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Elaine      420 days ago  # + 3 -

I have the same problem as Jill
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Theresa      421 days ago  # + 10 -

I keep hitting the checkout button but the screen just flashes and goes back right back to where I was. ????
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Jill      422 days ago  # + 12 -
"Network Error; please try again later"

I can login, shop, modify items in my cart, add stuff to my cart and do many other things in the app. I can even click Check Out but when I click Place Order I get a "Network Error; please try again later" message. This has been happening for at least an hour. I checked my internet connection & made sure my app was updated and even restarted my phone. Nothing worked.
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Ela      429 days ago  # + 2 -

Why can’t log in? What happened to Shein?
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Anonymous      429 days ago  # + -3 -
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JAMES B      432 days ago  # + 0 -
RECOVER YOUR LOSS


STOLEN OR LOST CRYPTOCURRENCY RECOVERY.
These guy’s are fraudsters in those investment company they try to trick you with sweet words and promises in line of investments. They’re just fooling you and these are some bunch of thieves circulating in this rocket. They are scammers and liars. But reaching out to
“HTTPS://RECOVERMYLOSS.NET” was the best thing over because they helped me recover all my investment back. Just visit the website by clicking the link and send them a mail
RECOVERMYLOSS000@GMAIL.COM
101 N BRAND BLVD. 
11TH FLOOR GLENDALE CA 91203
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Dom      433 days ago  # + 2 -

Can’t do anything on app or website server down error message
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Janelle      433 days ago  # + 18 -

Can’t checkout ???
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Georgia      434 days ago  # + 1 -

Can't checkout been trying several days
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Guest      434 days ago  # + 3 -

No checkout button, there is an item in my cart and I am ready to buy it, but when I go to my cart there is no option to pay for the item, only coupon offers asking me to add more stuff to my cart. I don't want anything but the one shirt, and I can't even buy that! Useless.
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brittanh      434 days ago  # + 14 -

cant checkout
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Angela      435 days ago  # + 3 -

No option to pay from basket
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Zuzie      436 days ago  # + 0 -
Bug in app system.

Same issue using the app, items disappearing from basket, saying this product doesn't exist. Somebody should make contact with them on socials to let them know that there seems to be some kind of bug in the system.
Haven't tried the website so I don't know if that's giving the same problem.
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Shan      436 days ago  # + 2 -

Items are disappearing from my basket and wish list and saying they’ve been removed. I add stuff to my basket and it doesn’t go on
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donnie      436 days ago  # + 3 -
shien

items in my cart are disappearing and saying they have been removed from shien. ive only noticed this today so i dont know how long it will last
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CJ      436 days ago  # + 14 -

Items disappearing from my basket and it won’t let me add anything back in, says unavailable and colour options also missing from items
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Simone      436 days ago  # + 10 -

Items saying not available and things disappearing out of my basket.
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Carla      436 days ago  # + 7 -

Keeps saying sold out or is unavailable and my cart keep’s emptying
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Neena      437 days ago  # + 14 -

Empty cart and wishlist, cant see anything
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Sarah      437 days ago  # + 10 -

Says EVERYTHING on the whole app is sold out?!
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Majinka      437 days ago  # + 4 -

not able to see some items, empty cart and wishlist..
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Nora the explora pt 2      437 days ago  # + 4 -
Error pt 2

It also won't show suggested similar posts, prices on some items and just keeps bugging. Like, I'm in bed sick and ready to spend some money please don't do this to me.
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Nora the explora      437 days ago  # + 3 -
Error

It has been acting weird for days. Right now it keeps saying that I have 0 items on the wishlist, IT SHOULD BE 95. Also, I get error messages on some items and it just loads...
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Blade      437 days ago  # + 34 -

My app is being acting funny
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Ajay      437 days ago  # + 12 -

I haven't been able to see my wishlist for days now. Says its empty but it won't let me readd anything
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Breeann      437 days ago  # + 0 -

It won’t allow me to see my wishlist or check out
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me      438 days ago  # + 9 -

i can't check out of the website I have enough items and everything but I can't check out
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Trida      441 days ago  # + 1 -
All good up until checkout, nightmare

I tried to place an order went to check out applied my voucher code as usual. Then selected payment options. For example selected PayPal. The website refreshed itself as if it was going to redirect to PayPal but instead refreshed to the same checkout page. I then selected the card option for payment, I then get a notification that my cart is empty!! So frustrating especially after searching for particular clothes! ????
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Guest      442 days ago  # + 0 -

It doesn't load I can't choose the filters for the clothes I search I didn't get the chance to see anything
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bear      444 days ago  # + 0 -
updating the website

When I go to the website it says that it is being updated and to come back later. It says the website is out of service. It has said it for a week.
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Bean      451 days ago  # + 9 -

Cannot check out
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Guest      451 days ago  # + 0 -

Keep being asked to sign in,over and over again .and I can’t access my orders
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Janna      459 days ago  # + 1 -

Is shein having issues? The site can't load, my internet is working
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kym      460 days ago  # + 0 -

shein page format is all over the place, cant scroll, banners across images etc
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Sally      461 days ago  # + 0 -

Shein isn't allowing my payment to be processed....why is this???
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Zet      462 days ago  # + 4 -

Cant pay whit any credit card
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Guest      463 days ago  # + 5 -

I can't buy for my order
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LAVENDER      464 days ago  # + 0 -

Can't check out and no customer service just blank screen
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Lj      470 days ago  # + 7 -

Can’t check out on my Shein account
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Guest      473 days ago  # + 0 -

its was the best and I'm sure all of us can agree, cheap, quick, not so bad quality, I'm pretty sure this source helped many so please just bring it back. its not fair for the others who didn't know about this and couldn't buy all their purchases.
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Guest      478 days ago  # + 0 -

It has great clothes and deals
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Guest      478 days ago  # + 1 -

It has such cute clothes and great deals!! However the app os not working today.
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Guest      479 days ago  # + 1 -

It’s has so cute clothes with really good deals!! But ugh! It’s not letting me check out is that a shrub problem or cause it’s driving me insane
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Guest R      482 days ago  # + 0 -

Server error while trying to check out.
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Guest      483 days ago  # + 0 -

They steal independent designs, give workers horrible conditions and even worse salaries.
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chicken      483 days ago  # + 0 -

i can view my cart and everything but i click on items and it doesnt load at all its just a blank screen
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Guest      484 days ago  # + 0 -

gardze wami
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Guest      484 days ago  # + 0 -

chuj c====3
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julie      485 days ago  # + 0 -

cant see my orders
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Dame      485 days ago  # + 6 -

Can’t checkout
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JuJu      486 days ago  # + 0 -

I can put my email in but saying my password is wrong which I know it isn't. Cant check my orders.
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Oogabooga      486 days ago  # + -1 -

Checkout almost NEVER works it’s honestly incredibly frustrating especially when I can’t checkout during a flash sale that’s about to end.
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Cobb      490 days ago  # + 5 -

Can't check out
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