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Is Starpets.gg down today July, 2025?

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Starpets.gg status: POSSIBLE OUTAGE Why?

Starpets.gg problems for the last 24 hours

City	Reports
Dungannon, Northern Ireland	29
Sheffield, England	4
London, England	3
Washington, District of Columbia	3
Manchester, England	2
Great Neck, New York	2
Wolcott, Connecticut	2
Redding, California	1
Garson, Ontario	1
Kings Lynn, England	1

Reports also come from these locations:
Upper Marlboro, Maryland; Leicester, England; Ann Arbor, Michigan; Bucșoaia, Suceava; Alba Iulia, Alba County; Thomasville, North Carolina; East Hartford, Connecticut.

Popular comments about Starpets.gg

in the last 24 hours

Guest • 7 days ago # + 2 -

It won’t let me add money to my account and I lost a pet I was gonna buy cause of it :(

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guest • 21 hours ago # + 1 -

keeps saying page not found, tried the site on multiple devices.

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Most reported problems

WEBSITE

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GENERAL OUTAGE

10%

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Guest • 3 hours ago # 9 July 2025 + 0 -

I can’t get on the website at all

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Guest • 21 hours ago # 8 July 2025 + 1 -

keeps saying page not found, tried the site on multiple devices.

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Guest • 7 days ago # 2 July 2025 + 3 -

It won’t let me add money to my account and I lost a pet I was gonna buy cause of it :(

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Guest • 9 days ago # 30 June 2025 + 0 -
★ ★ ☆ ☆ ☆

Bots take awhile to respond and logging in doesn’t work anymore.

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Guest • 10 days ago # 29 June 2025 + 0 -

its telling me that it isn't secure and when i enter it's a different site

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Guest • 30 days ago # + 3 -

Guys it’s taking me to a whole new website and it’s saying it’s blocked for suspicious reasons.

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Guest • 30 days ago # + 2 -

I was sent to a totally different site

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Guest • 30 days ago # + 0 -
★ ★ ★ ★ ☆

Pretty good site but its down and the bots arent that good

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Guest • 30 days ago # + 1 -

Also when I try to go to their support website it says that the website is unstable? I think it’s hacked

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Guest • 30 days ago # + 2 -

When I click on the on the website it says starpets.pw instead of starpets.gg

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Guest • 30 days ago # + 2 -

oop looks like it might be over.. website gets blocked for security reasons, it won't even let me access the site

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Guest • 30 days ago # + 8 -

looks like page got hacked or smth

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Guest • 31 days ago # + 2 -

Won't let me log in to STARPETS keeps saying page not found and to check my internet connection when it's working ok

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Guest • 45 days ago # + 1 -

Payment not working for Apple Pay?

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Guest • 46 days ago # + 1 -

I bought something and it said the seller is in queue even though the bot doesn’t join at all. It’s annoying.

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Guest • 46 days ago # + 0 -

does anyone know when i can get the pets from the old site?

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Guest • 73 days ago # + 1 -
★ ☆ ☆ ☆ ☆

I spend £40 on the site and it didn’t give me the credits to buy pets but it took the money from my account. extremely unsatisfied

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Guest • 89 days ago # + 4 -

When is it gonna be up again omg I bought £100 worth of pets earlier then it went down

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Guest • 89 days ago # + 5 -

website is down rn, dang

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Guest • 89 days ago # + 1 -

Just paid for a pet and starlets is down ???? though the countdown has started, will I still be able to redeem it later?

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Guest • 89 days ago # + 1 -
★ ★ ★ ★ ★

So, starpets is down today which is making me quite mad, because I was about to pay for a pet I really wanted, and don’t trust the old version.

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Guest • 94 days ago # + 0 -

I cannot top up any money, keeps telling me purchase declined although I have enough money

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Guest • 101 days ago # + 5 -

Can't withdraw -- says user not found? Also can't claim my earnings/buy pets

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Guest • 101 days ago # + 5 -

The place where you select a username to either withdraw or login your seller account is currently down

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Guest • 102 days ago # + 11 -

trying to withdrawl right now and my roblox username and even alt don't appear to select which account I want to buy with

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Guest • 105 days ago # + 2 -
★ ☆ ☆ ☆ ☆

website not working, cant claim my purchases

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Guest • 108 days ago # + 2 -

Hi guys every time I’m trying to log in it’s saying it’s wrong and the website is down even the new website

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Guest • 108 days ago # + 0 -

It says Wong password and email when I try and login

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Guest • 108 days ago # + 3 -
Problems loading into the wbesite

For some reason everytime I try going into the website it keeps telling me that "Something seems to have gone wrong" but I have no clue why.

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Guest • 108 days ago # + 7 -

It’s offline, can’t login and the side is not loading

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Guest • 108 days ago # + 3 -
Timer restarting

I hope this message finds you well. I am writing to bring to your attention to a recurring issue I have encountered with the timer for technical work. It appears that the timer resets to 15 minutes every time it counts down, and I am uncertain whether this is due to a problem on my end or if it is related to technical issues on the platform.

I would appreciate any guidance or assistance you could provide to help resolve this matter.

Thank you for your attention to this issue.

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Guest • 109 days ago # + 3 -

Keeps saying payment failed, I use this card ALL THE TIME ON STARPETS!

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Guest • 110 days ago # + 2 -

I'm trying to buy pets with my visa gift card but it keeps saying PAYMENT FAILED

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Guest • 120 days ago # + 4 -

It keeps saying “declined by provider” whats going onnn?

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Guest • 122 days ago # + 3 -
Is starpets down?

So im selling pets but like the bot isnt trading the items to the people and im not getting my money. whats going on is the website currently down?

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Guest • 123 days ago # + 4 -
★ ☆ ☆ ☆ ☆

I put in my card details but, its not letting me top it up

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Guest • 130 days ago # + 1 -

it keeps on saying card declined for no reason idk why

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Guest • 133 days ago # + 3 -
Update i guess?

Guys they have put that your pets will be moved to the new website. When you go to the new website they say they haven't moved them yet so i'm assuming they will move them over

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Guest • 143 days ago # + 0 -
★ ★ ☆ ☆ ☆

It keeps on saying payment declined.. I wasted many money and it didnt even put it in the money

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Guest • 144 days ago # + -2 -
Comment is hidden.

Guest • 145 days ago # + 1 -

I can’t top up it’s saying session aborted or payment failed by security system.

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Guest • 146 days ago # + 2 -
They didnt scam you

They are taking so long with maintenance. But THEY DIDNT SCAM YOU. you need to understand that. Its most likely down because they store the items on bot accounts, and roblox is terming bot accounts. It'll be available soon

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Guest • 152 days ago # + 2 -
Angry

Im so angry right now, I am not able to deposit money into star pets it keeps saying that transaction failed for security reasons and im using the new starpets. It wont even work on my boyfriends phone I am pissed.

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Guest • 154 days ago # + 1 -

oml this is actually getting frusturating, it was at 5 days and went back up to 10. wth?? they need to get their stuff together

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Guest • 154 days ago # + 1 -

It won’t let me buy star pets currency and says says conformation denied or something like that.

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Guest • 154 days ago # + 1 -
.

im so sorry i love starpets so much but how has it gone from being down for 4 days to 11 days how the hell can u say u are fixing it and it will be back up in 4 days but now its 11 you clearly are not fixing it

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Guest • 162 days ago # + 3 -

its 12 days again how can i contact the owner its taking alot of time please tell

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Guest • 163 days ago # + 1 -
Jsjsjsjjsjsjs

This happened in the past before. A couple of times, honestly. I wouldn't stress it. It's what happens when they do maintenance. One time took a few months which sucked and I thought i was getting scammed but then it worked again. I got used to them doing that. Lol just gotta be patient unfortunately. I guess see what happens. Hopefully it doesn't take months like last time.

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Guest • 164 days ago # + 7 -

Thanks for the helpful comments but when will we be able to whitdraw them ?

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Guest • 166 days ago # + 1 -

error code 13 is still not working its showing 11 days will i be able to get the items that i purchased?

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Guest • 167 days ago # + 1 -
Error code 13 STILL NOT WORKING and new timer update

They have announced its major scale technical works will take 12 days. so I guess we wait until then..but like they said five then it went back to the old 15 min timer and then since like yesterday afternoon its gone back to 12 days..

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Guest • 168 days ago # + -2 -
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Guest • 168 days ago # + 2 -
Starpets..oh...Starpets

They have taken off the timer and its gone back to the 15 min timer? Is that bad? I got an email from them asking for a proof that my account is on their website.like I'm sorry but why would I be complaining about it if I don't have an account w them.

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Guest • 168 days ago # + 2 -

it’s not letting me withdraw my pets, is it down for good today? when will it be back to working?

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Guest • 168 days ago # + 4 -
To yabadabadee

I find it perplexing how someone's country of origin relates to starpets; it seems quite dramatic. I can only imagine how they behave in real life. However, if you apply some logic, there are numerous ways to contact the owners and operators. It's certainly not an impossible task. They are not some elusive figures that only a select few can reach. I understand you might be anxious about losing your pets, but take a moment to relax. I've been using this site for several years, and this isn't the first instance of such issues. There was a time when I couldn't withdraw pets for three months. Eventually, everything worked out. They have undergone multiple maintenance sessions over the years; it's a common occurrence. Just be patient. Sometimes it takes days, and other times it may take months, but it will resolve. This is why I don't react as strongly as you do. Spreading misinformation without evidence is unhelpful. Yes, they are developing a new site, and the old one will eventually close. However, they have assured me multiple times that you will not be permanently unable to withdraw your pets if you purchased them on the old site. Feel free to inquire yourself; they are quite straightforward. Don't give yourself a heart attack over a website, man. Hahaha.

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Guest • 168 days ago # + 3 -
RUMOURS

I have bought from them multiple times and it's not a scam they are very busy as they are working with 2 websites they are trying to finalize the old and new one and move everything onto the new one. I have spoken to them at least 12 times since the maintenance started and they told me i will be able to get my pets back. They will get into legal trouble if they don't give the pets as people have used real money so as i have said several times. BE PATIENT

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Guest • 169 days ago # + -2 -
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Guest • 169 days ago # + -1 -

Y'all be getting scammed from this website and it's just sad you won't get your pets.

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Guest • 169 days ago # + 2 -
yabadabadee stop you aren't the owner and are speculating

I have emailed them multiple times and they have been so nice asking follow-up questions and asking if i needed any help. Please be patient tho as they are trying to work hard to fix it. The old website is still open and no need to get mad. It seems that others may either be exaggerating to provoke a reaction or are simply misinformed and spreading rumors. IF YOU WANT TO KNOW EMAIL THEM OR GO TO THE CUSTOMER SERVICE. You can email them but its Starpets Agent not the owner. STOP SPECULATING AND WAIT

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Guest • 169 days ago # + 4 -
chill out and send em an email

last time this maintenance/error code 13 happened, it was resolved. i, too, have emailed the support and they've informed me that the technical works will be over soon. the amount of people who have spent money during the errors and work thats being done are most likely too many to count, meaning thats a LOT of money for the team members/owner. either this is a cash grab, or they're genuinely trying to fix problems. if this ends up wrongly taking peoples money, that can result in a lot of legal trouble which im sure the owner(s) are aware of. dont stress out about it until you have to. i have also spent quite a bit of money during this time (unaware of the maintenence ofc, or i wouldnt have purchased) so just know we're all in this together i guess ? :')

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Guest • 169 days ago # + 2 -
★ ★ ★ ★ ★

Gave me a frost dragon

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Guest • 169 days ago # + 10 -
To the dramatic person bellow

I reached out to the owner directly. I captured screenshots of the discussions here regarding the claim that purchasing pets on the old site would result in losing them permanently. They clarified that this information is incorrect. Once the maintenance is completed—indicated on the site as just a few more days—you will be able to withdraw your pets. It seems that others may either be exaggerating to provoke a reaction or are simply misinformed and spreading rumors. The website clearly states the situation. Remain calm; you will be able to withdraw soon. Don't pay attention to the overly dramatic comments.

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Guest • 170 days ago # + 5 -

I saw on the site it says after 5 days you will be able to withdraw your pets. So I guess we just have to wait until then?

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Guest • 171 days ago # + 2 -
Update for y'all

Update: Just got an email from them and they said the technical works will be done soon. Soon they will come to an end and the site will work in normal mode.

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Guest • 171 days ago # + 2 -

is this website actually closing?

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Guest • 171 days ago # + 2 -
Yooo

I spoke with one of the operators on the site and they said we can still withdraw these pets that we have purchased off their old site. To just keep trying. That the best time to try is early in the morning or really late at night. So, I don't know. People keep saying one thing but the operators and all are saying another. I guess keep trying.

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Guest • 171 days ago # + 2 -
Damn..

So, all the pets I have purchased a few days ago I won't be able to at all withdraw them? Is there a way to get my money back for that as they were quite pricey.

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Guest • 172 days ago # + 1 -

it says abt a week until the 'planned maintenance' is over

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Guest • 172 days ago # + 4 -
★ ★ ★ ☆ ☆

Ummmm what? Why cant i withdraw my pets ive stayed up ALL night and nothing?! Am i going to loose my money!!!!! Please fix it

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Guest • 172 days ago # + 3 -

This is my first star pets encounter and i was excited but for 1 1/2 days strieght there is maintenance please make it stop!

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Guest • 172 days ago # + 8 -
Error code 13 STILL NOT WORKING

How long will this be down for? Its been ages and I cant through to anyone not even Operators I understand that it is an issue but they could at least say it will take a few days. Yesterday morning it was working for me but since yesterday afternoon its stopped. I'm trying to withdraw my pets before they go onto the new website

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Guest • 173 days ago # + 2 -

How long is Starpets going to be down? I wanna withdraw my pets please ???? Does anyone know?

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Guest • 173 days ago # + 11 -
Error code 13

They have said it is an issue with the withdrawal of pets I've been up all night and nothing has changed they also said it could be maintenance but its been going on for ages

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Guest • 173 days ago # + 2 -

Code error 13 is still up after a full day of waiting, I need to claim my pets before Roblox issues to full ban bots wave

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Guest • 174 days ago # + 3 -
can't withdraw and the 15 minute timer keeps reseting

i've been trying to withdraw my pets for the longest time and i keep getting hit with error code 13. it's literally been days even though it's supposed to only take 15 minutes ??

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Guest • 174 days ago # + 5 -
★ ☆ ☆ ☆ ☆

There is a technical issues. I have bought some items for money and have not been able to withdraw them.

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Guest • 175 days ago # + 31 -

I'm trying to withdraw my pets, but since last night it's been popping up error code 13! Please help!

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Guest • 175 days ago # + 2 -

Cant withdraw pets

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Guest • 177 days ago # + 2 -
What is going on with Starpets TopUp?

It says that they are doing maintinence to fix pet withdrawls but it doesn't seem like they're fixing payment... It even has incorrect currency now? And the same kind of payment for some has the same kind listed multiple times with different commission %. Is there anyone who can report this? It hasn't been fixed since Andrew and TechnicallyAlive. I tried opening a question on their site but it didn't work.

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Guest • 178 days ago # + 0 -
★ ★ ☆ ☆ ☆

it’s very on and off with star pets, i keep getting error code two for past 3 days and i could even get my money in account for a couple days

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Guest • 179 days ago # + 0 -
⚠️PLEASE READ ⚠️

Can anyone help me? You guy comment above this or something. Anyway, I am trying to link my Roblox account on the new website but it’s stuck on the step 3, “solve captcha” step. And it has been doing this. My internet is good and idk if this is happening to anyone else. And if this keeps going I can’t get no more pets cause the new website is requiring me to add an account

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Guest • 179 days ago # + -1 -

I cant withdraw my purchases..

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Guest • 179 days ago # + 2 -
Starpets is down and same for our pets

I seen that starlets made a new website and the other website is not working this is Crazy so yall just gonna take all of our money and pets that we spent real money on I’ve been waiting patiently all day for you guys to be back up but instead you released a new website like what about my money and pets I paid for i this is really making me mad i just either want my money back or my pets this is wrong

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Guest • 180 days ago # + 2 -
Please fix this i cant get it

I bought pets on the old website and i logged in to my account on the new website and its saying i havnt bought anything so now i cant get my pets bc i cant even see my pets on the new website and it keeps saying error 13 on old website

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Guest • 180 days ago # + 22 -

FIX THE OLD WEBSITE ERROR 13 I CANT CLAIM MY PETS I HAVE BEEN WAITING HOURS

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Guest • 180 days ago # + 2 -

Im so annoyed i bought lots of pets and it keeps saying error 13 please fix it i cant get my pets been waiting hours

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Guest • 180 days ago # + 19 -
Nobody does anything

Please fix error 13, it's very annoying. It says it takes 15 minutes to work. I've been waiting 8 hours for them to fix the page and I'm not going to be satisfied if they don't do something.

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Guest • 180 days ago # + 0 -

I have a problem, when I want to extract my pets the page does not allow me with the excuse of technical problems of problem 13

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Guest • 185 days ago # + 3 -

Like what Andrew said, top up balance isn't working. I used card, and GM/Google pay are definitely also down. Surprised it is still down.

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Guest • 189 days ago # + 3 -
I cant top up my money

Whenever i try to top up money is says failed by security or something and i live in austraila i used master card and visa and its bot working

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Guest • 189 days ago # + -1 -

I CANT WITHDRAW MY PET THE BOT KEEPS DECLINING AFTER 50 TIMES

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Guest • 189 days ago # + 0 -

It sais terminal session interupped when. I try to pay, its been like this more than a day

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Guest • 190 days ago # + 2 -
★ ☆ ☆ ☆ ☆

It’s telling me payment failed and i really want my pet

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Guest • 215 days ago # + 0 -

It will let me try to get a balance but then I will say 'transmission decilenced" or smth

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Guest • 221 days ago # + 1 -

i’m trying to top up by using google play but it says terminal session interrupted :(

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Guest • 221 days ago # + 0 -

Cannot log in.

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Guest • 224 days ago # + -1 -

Won’t let me add money to my account

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Guest • 226 days ago # + 4 -

The sites down I can’t make any purchases today November 25!

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Guest • 239 days ago # + 1 -

connection issue, won’t allow to withdrawal pets from inventory

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Guest • 250 days ago # + 1 -
Sneaky up charging

Why are you guys trying to charge people an additional 10 cents when we add money? If I’m paying 10.60 plus the extra 2 cent charge then why if my card declining because you guys are trying to charge me 10.72…

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Guest • 254 days ago # + 1 -
It won’t let me put in my cvc.

I literally thought starpets was real when I Saw this girl LITERALLY buy a bat dragon and a Halloween white ghost dragon 2 weeks ago. Do they even accept game card? Or cash app?

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Guest • 263 days ago # + 3 -
Declining my card

when I type in the amount of money I want then type in card info it keeps declining it and won’t let me put money on my account. It was just working yesterday but now it’s not.

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Guest • 270 days ago # + 3 -
★ ★ ★ ★ ☆

It was nice, but I spent for my 3rd time 10 bucks and it’s saying there’s bad connection :[

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Guest • 274 days ago # + 3 -

its says the creator of the website banned me??

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Guest • 274 days ago # + 2 -

It's not letting me add money

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Guest • 279 days ago # + 8 -

It says security canceled when I try to top up balance

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Guest • 280 days ago # + 4 -

cant top up wont take my card

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Guest • 307 days ago # + 1 -

You can't reload money on the site, it just shows an internal error.

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Guest • 319 days ago # + 10 -

i cant add money to my acc

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Guest • 326 days ago # + 3 -

When I go to top up to add money to my account, I type how much I want and then it says NaN error and won’t let me go any further.

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Guest • 326 days ago # + 1 -

Error 13 happens when I try to withdraw the counter starts at 15 minutes however after the timer ends it just goes back to 15

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Guest • 326 days ago # + 1 -
★ ★ ★ ☆ ☆

Like it but sometimes people steal trades and you get scammed out of items

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Guest • 329 days ago # + 1 -

Currently error code 11, The system cannot find the items indexed in your inventory.

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Guest • 335 days ago # + 2 -
★ ★ ★ ☆ ☆

I purchased many things already UNTIL THIS HAPPENED.
Terminal session interrupted
Security issue or smth, WHAT? I read many comments here already and it seems it's been happening for over a month now? Please fix!

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Guest • 335 days ago # + 1 -

Ugh it keeps saying terminal session interrupted, hopefully this gets fixed in a few days, it's really frustrating

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Guest • 341 days ago # + 1 -
Can’t pay with google or Apple Pay

Keeps saying “ Terminal session interrupted Transaction cancelled by the security system In case of problems with payment, please contact the technical support of the store or contact us by email: support@gmpays.com “ whenever I try to use google or Apple Pay.

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Guest • 342 days ago # + 2 -

Not letting me pay

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Guest • 347 days ago # + 1 -
★ ☆ ☆ ☆ ☆

Unknown error trying to withdraw my Shadow dragon

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Guest • 347 days ago # + 1 -

Unknown error trying to withdraw

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Guest • 352 days ago # + 1 -
★ ☆ ☆ ☆ ☆

Unknown error

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Guest • 355 days ago # + 3 -

It keeps saying “terminal session interrupted” when I try to pay… Starpets, please fix this.

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Guest • 356 days ago # + 3 -

Currently it allows extracting some pets, others are in testing and throws error 7.

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Guest • 357 days ago # + 4 -

Error 11, I hope the problem of bots rejecting the trade is being solved. I have some pets with this problem.

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Guest • 357 days ago # + 5 -

keep getting error code 11 on ALL my pets... it worked just fine this morning and all the operators are unavailable

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Guest • 362 days ago # + -1 -

Y’all got scammed fr

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Guest • 369 days ago # + 1 -

It keeps on saying my transaction has been canceled by security? What does that mean? My card is on and I have enough money.

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Guest • 374 days ago # + 4 -
★ ☆ ☆ ☆ ☆

When I add the bot to get my items I click done then is says sorry try again I just want my things man

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Guest • 379 days ago # + 4 -
Bot keeps rejecting the trade

Some specific bots keep declining the trade while some others do work properly and I was able to withdraw some of my pets with them but others sadly not...

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Guest • 380 days ago # + 1 -

Bots keeps declining my trades

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Guest • 389 days ago # + 2 -

Error code 3? Been happening most of the day and just haven’t been able to get a trade to go through. £10 pet aswell. Not very happy.

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Guest • 390 days ago # + 3 -

Looks like something is wrong with connection. Please wait until it recovers. [Error code: 13]

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Guest • 396 days ago # + 1 -

Error code 13

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Guest • 396 days ago # + 2 -

Everytime (EVERYTIME) i write a username it says oops failed error code 13

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Guest • 399 days ago # + 2 -

Couldn’t happened at the worst possible time!! Stupid bots always declining , and now back to Error 13… Yay……

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Guest • 401 days ago # + -3 -
Comment is hidden.

Guest • 401 days ago # + -1 -

i cant put cash in my account, it kept loading

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Guest • 405 days ago # + 3 -

Bots have trades disabled when putting pets in it right now, just me?

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Guest • 406 days ago # + 2 -
★ ★ ★ ☆ ☆

Im happy but its some times not working like today i bought 3 chocolate chip bat dragons and i have only in my inv 2 and when i try to get them the bots is still declined my trade and i dont know what to do :(

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Guest • 408 days ago # + 3 -
Code Error: 11

I have a problem when i want to withdraw or even sell my pet. It always says that the system cant find the pet in my inventory (error code: 11). But when i tried to withdraw something cheap, it always worked. When i wrote on support, they said that they are working on it and it will be fixed as soon as possible but i have a hard time believing that as these problems have been always found in many people.

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Guest • 408 days ago # + 2 -
★ ★ ☆ ☆ ☆

I can’t withdraw my giraffe, I keep getting error code 7

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Guest • 410 days ago # + 1 -

Code error 10!
I am so freaking annoyed of this I just bought so many pets and it says code error 10
And the operators aren’t available????

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Guest • 410 days ago # + 3 -

lol Error 10 on new items. There is always issues with this website but they sure will take your money quickly.

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Guest • 411 days ago # + 1 -

Just bought so many pets and now it says ERROR 10!??? That I already have a trade in progress!

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Guest • 420 days ago # + 3 -

Is still says error 13 so sad

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Guest • 421 days ago # + 5 -

It says Error 13 when I try to deposit

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Guest • 425 days ago # + 2 -

It is taking a long time to withdraw my pets

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Guest • 425 days ago # + 3 -

Keeps giving me the same bot and the bot keeps declining my trade

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Guest • 426 days ago # + 1 -

It keeps on saying error 13 ( connection error) but my connection is fine, I even tried a speed test ;(

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Guest • 430 days ago # + 5 -
★ ☆ ☆ ☆ ☆

The system cannot find items in your inventory. Refresh the page and try again. [Error code: 11] Please fix this.

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Guest • 430 days ago # + 5 -

The system cannot find items in your inventory. Refresh the page and try again. [Error code: 11] Fix this please.

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Guest • 430 days ago # + 3 -
★ ☆ ☆ ☆ ☆

It works when I’m withdraw small pets but high value pets is error 11.

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Guest • 430 days ago # + 1 -
But.. it was fine hours ago? 13 code

It’s been so good for weeks I got my frosts, neon legs, mega legs anythin FB I bought I could get straight away. Now at 11:20am it seems to gone down again. Connection problems :(. I withdrawed my neon peacock today and that was fine! Putting pets onto your account is still a problem the bots keep unfriending. And the exchange isn’t working still but oh well I hope error code 13 is fixed soon

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Guest • 431 days ago # + 3 -
★ ☆ ☆ ☆ ☆

Error code 11.

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Guest • 432 days ago # + 3 -

When I’m trying to get high value pet is error 11.

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Guest • 432 days ago # + 2 -
error code 2? help?

it’s said error code 2 for my last pet to withdraw for about 2 months? what do i do , every time i search up error code 2 it don’t come up it only comes up with error code 7 or 13? it says ‘The bot could not find the items in the inventory. Please contact the support services. [Error code: 2] ‘ every time i try withdraw ?

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Guest • 432 days ago # + 3 -
★ ★ ☆ ☆ ☆

Error code 11 :(

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Guest • 433 days ago # + 3 -

just keep trying to trade.

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Guest • 434 days ago # + 2 -

I can’t log in it says I type wrong but everything is ok please help.

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Guest • 435 days ago # + 2 -

It says I cant logim

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Guest • 435 days ago # + 2 -

The website doesn’t let me login into my account are create a account please I wanted to buy a shadow dragon please fix this glitch

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Guest • 435 days ago # + 3 -
Error code 2

I bought my teen ride giraffe and it’s says „The bot could not find the items in the inventory. Please contact the support services. [Error code: 2]”. And i can’t contact the support services please fix this.

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Guest • 437 days ago # + 4 -

the bots keep declining

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Guest • 437 days ago # + 2 -

I can’t get my parrot I keep getting this bot and it just declines and it will not give me a different bot help me please

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Guest • 438 days ago # + 5 -

i can't buy topups and i can't exchange

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Guest • 438 days ago # + 1 -

Can anyone else not add the bots to friend c:

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Guest • 442 days ago # + 7 -
★ ☆ ☆ ☆ ☆

I can’t with draw my pets it says error 13

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Guest • 443 days ago # + 1 -
Got scammed :c

I tried to get ghost dragon Tortuga de la Isla and a yule log dog but I got error code 7 and it put me on my website account when typed in name

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Guest • 443 days ago # + 2 -
★ ★ ★ ★ ☆

its a good website to build you inventory off adopt me, but it takes a long time to withdraw the pets.

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Guest • 443 days ago # + 4 -

i cant get my pets. It says error code 7 and 13.

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Guest • 444 days ago # + 9 -

Can't redeem pets rn, I just wanted to make my mega ermine????

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Guest • 444 days ago # + 0 -
★ ★ ★ ☆ ☆

it wont let me withdraw

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Guest • 445 days ago # + 3 -

i can only withdraw small pets, bigger ones give me error code 11 nothing works

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Guest • 445 days ago # + 0 -
crying

i keep trying to get me pets but it always shows error code 7 and 13 i checked tutorials and nothing works, this has been going on for so long is the app hacked of somthing?

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Guest • 446 days ago # + 0 -
Problems reciving

I keep gettin error code 7 and 13 I tried rebooting the website and even logged out a couple times I have been trying all day is it just me or it the app in experimental mode all day

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Guest • 446 days ago # + 3 -

I am worried they won’t give me my pets error 2

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Guest • 446 days ago # + 1 -

Yep! def because of experimental mode. Not sure why but its back to error 13. Ill check back in a few days!

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Guest • 447 days ago # + 3 -
Error code 2

When i try to withdraw my pet it lets me search for the bot until it says "The bot could not find items in the inventory" with error code 2 below it. Is this just because of experimental mode or???

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Guest • 450 days ago # + 0 -
:3

I just got my frost dragon and mega queen bee but the bad part if you check exchange you can see which pets are unavailable today I brought a Mega Pink cat and It now unavailable! It unfair I spent money only for it to say it unavailable.

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Guest • 450 days ago # + 1 -

I just got my frost dragon today but when I tried to get my other pets I still get error 7 so..It works but you just need to wait :)

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Guest • 450 days ago # + 6 -
★ ☆ ☆ ☆ ☆

Can’t withdraw my pets,

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Guest • 450 days ago # + -3 -
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Guest • 450 days ago # + 2 -
A TIP!!! :3

I texted the customer support and they said they recommend withdrawing ur pets in either early in the morning or late at night. Good luck ^^

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Guest • 451 days ago # + 0 -

Cant withdraw my shadow, it’s been almost 2 weeks. I have been trying but all I get it error 7.

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Guest • 451 days ago # + 2 -

I brought a bat dragon neon crow and neon parrot only to have error 7!! Im so upset rn!

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Guest • 451 days ago # + 0 -

I brought a bat dragon neon crow and neon parrot only to have error 7!! Im so upset rn!

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Guest • 451 days ago # + 2 -
Kinda works

I tried to withdraw again at 11pm last night and it actually worked and gave me a bot to friend. When I joined the game though the bot wouldn’t work and it kept saying it doesn’t accept trade requests. I’m going to try again tonight so I’ll tell you how it goes.

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Guest • 452 days ago # + 0 -
MASSIVE IMPROVMENT

GUYS ITS STARTING TO WORK BUT WHENEVER I PRESS THE ADD TO FRIENDS BUTTON IT SAYS "Blocked Page" SO IM GOING TO REBOOT MY PC AND TRY AGAIN WILL INFORM U GUYS IF IT WORKS

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Guest • 452 days ago # + 0 -

I have 50-60 Mbps connection and I'm getting error 13

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Guest • 452 days ago # + 1 -
★ ☆ ☆ ☆ ☆

i got error 13 for like +3 months

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Guest • 452 days ago # + 0 -
★ ★ ★ ☆ ☆

Its an okay website. Its definitely works but u have wait so long because of the error codes known as 7 and 13. I absolutely hate it when this happens and it will happen frequently as well.

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Guest • 452 days ago # + 0 -

It took the item but can't withdraw anything ATM also can't exchange the items

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Guest • 452 days ago # + 2 -

The wheel is not working at all.

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Guest • 452 days ago # + 0 -
★ ★ ☆ ☆ ☆

it doesnt let me take my pets or give pets always something gotta happen most likely to not find a bot in the server, the bot doent accept the trade or i cant even join the server

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Guest • 453 days ago # + 4 -
Error code 7

I have have bough 25$ dollars worth of pets and I am unable to withdraw them. I can withdraw the lower value ones but not the higher value ones. Please fix this, I can’t wait anymore and I might never want to buy of this website again.

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Guest • 453 days ago # + 0 -
★ ☆ ☆ ☆ ☆

Can't withdraw 50$ pets

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Guest • 453 days ago # + 8 -

I bought an evil uni about 2 weeks ago and every time I try to withdraw it I get error 7 after a few seconds of loading

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Guest • 454 days ago # + 0 -

Ethan, it's because of constant updates

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Guest • 454 days ago # + 0 -
ERRORS

I've been trying to get my neon arctic reindeer withdrawaled since January (3 months!) But it still isn't working, so I'd recommend waiting longer if you want to buy until its fully working again :)

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Guest • 454 days ago # + 2 -
Error code 7

I bought an evil unicorn, and it won’t let me redeem it. It keeps saying error code 7, please rix your website. I spent all my pocket money and I can’t get my dream pet.

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Guest • 454 days ago # + 1 -

I've been trying for weeks on and off to get my pets back out since starpets is always down now, with no hope. I don't know what to do!

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