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Starpets.gg Current Status

*Current Status is based on reports from UpdownRadar users and social media activity data

Website: starpets.gg

Discover a wide selection of exclusive Roblox items! Enhance your gaming experience with our premium collection of items, available at unbeatable prices. Get ready to stand out in the virtual world and elevate your gameplay with the coolest items on the market. Safe, fast, and convenient.

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Status code

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Starpets.gg status: POSSIBLE OUTAGE Why?

Starpets.gg problems for the last 24 hours

City	Reports
Washington, District of Columbia	8
London, England	4
Clarkrange, Tennessee	2
La Paz, La Paz Department	2
Sucre, Chuquisaca Department	2
Saint John's, Newfoundland and Labrador	1
Muskego, Wisconsin	1
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Verona, Veneto	1
Cranberry Township, Pennsylvania	1

Reports also come from these locations:
Tarboro, North Carolina; Austin, Texas; Jacksonville, Florida; Hopewell, Virginia; Abu Dhabi; Quezon City, Metro Manila; Cape Town, Western Cape; Sonoma, California; Vilnius; Ottawa, Ontario; Fort Myers, Florida; Atlanta, Georgia; Montevideo, Montevideo Department; Simi Valley, California.

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20%

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13%

GENERAL OUTAGE

10%

Forum & Comments

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Admin • comment pinned #
Possibly, redirect from different versions is configured incorrectly on starpets.gg. In this case, use the links below:

http://starpets.gg https://starpets.gg http://www.starpets.gg https://www.starpets.gg

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Guest • 10 days ago # 3 Jan 2026 + 0 -
Need help

Hi!i wanted to buy something from starpets.gg i added my card but it told me that my card is not supported but i had the amount of money for the payment

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Guest • 22 days ago # 22 December 2025 + 0 -

I tried to buy more points to buy pets but it still won't work

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Guest • 36 days ago # 7 December 2025 + 1 -

It keeps saying server error when someone trys to put their username in

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Guest • 37 days ago # 7 December 2025 + 2 -
starpets error

i need to get pets from my old account, but its not the lighting retrieval, so it says i need to contact starpets for it. Every time i try to contact them, the in-site chat bot says that "operators are not available at this time, please check back later."

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Guest • 42 days ago # 1 December 2025 + 0 -

Says bad gateway error 502 everytime i try go on website

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Guest • 46 days ago # + 5 -
Guest

So today I tried to buy a pet off of starpets but whenever it would try to process my payment it said something like “security didn’t let you process this payment” and I don’t know what’s wrong I literally have money in my bank and i tried several times to make it work but no success, I saw on TikTok it happens to other people so I thought maybe it’s an issue with the website and it’s not me but I honestly don’t know because it worked for several other people, star pets please fix this ;(

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Guest • 49 days ago # + 0 -

Keeps giving me errors when I try to deposit balance been like it for 3 days now for every payment method

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Guest • 50 days ago # + 0 -

The website isn’t even loading for me

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Guest • 52 days ago # + 0 -

The site won’t load

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Guest • 56 days ago # + 6 -

everytime i try to pay, it just says transaction declined????

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Guest • 56 days ago # + 3 -

Still can’t put in username when buying something. Been going on for 2 days.

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Guest • 58 days ago # + 1 -

I cant go on any of their sites

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Guest • 58 days ago # + 1 -

cant even go on the site because it won’t load

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Guest • 58 days ago # + 1 -

It won’t even let me on the site

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Guest • 61 days ago # + 2 -

the bots are not coming online

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Guest • 63 days ago # + 3 -

I can't reconnect my account to sell pets

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Guest • 63 days ago # + 1 -

it wont find my username when i try claiming my pet it says account not found your guys server is down

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Guest • 68 days ago # + 2 -

keeps saying transaction cancelled by security system when i literally try to deposit ONE dollar. its been happing for around a day now

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Guest • 69 days ago # + 2 -
Error, can't reconnect account, captcha not loading.

Two people bought items and all of a sudden I got an error on my account and when I tried to reconnect it gave me a captcha and the captcha was completely invisible than I tried unfreezing my other account and that got an error too, I lost my sales, and I can't reconnect

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Guest • 78 days ago # + 5 -

i want to top up my account but it says transaction cancelled by security system

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Guest • 80 days ago # + 5 -

for the past week i have not be able to withdraw pets at all even when adding the seller multiple times.

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Guest • 82 days ago # + 5 -

it says failed to add bot as friend for me and my rating is 100% so idk whats going on

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Guest • 93 days ago # + 7 -

Everytime I try to top up my acccount is says transaction cancelled by security system and I heard most of my friends are getting this too

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Guest • 94 days ago # + 5 -

topped up, purchases not going through for me or multiple others

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Guest • 95 days ago # + 1 -
★ ☆ ☆ ☆ ☆

It’s not letting me in the website it’s not loading!

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Guest • 95 days ago # + 3 -

can’t get into starpets website comes up with “type error can’t import module script”

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Guest • 95 days ago # + 3 -

Have a type error can’t import module script idk how to fix this idk if the website down but it was fine like couple minutes ago

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Guest • 97 days ago # + 1 -

it won't let me add my account to trade my pet it's telling me that this account has to many active trades

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Guest • 99 days ago # + 2 -

Balance Withdrawl not working how do i fix this?

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Guest • 102 days ago # + 5 -

It says security cancelled my payment and won’t let me add money how do I fix this?

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Guest • 102 days ago # + 1 -

cashout/withdrawal not working

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Guest • 102 days ago # + 0 -

stealing money from pets i’ve sold, not receiving support and cant send in a proper question but can cancel it

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Guest • 106 days ago # + 2 -

not even letting me in the site

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Guest • 107 days ago # + 4 -

Can't add money to my account

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Guest • 107 days ago # + 2 -

i can’t add money to my account

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Guest • 110 days ago # + 1 -

wont let me purchase currency

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Guest • 114 days ago # + 2 -

I can't add any money to my account.

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Guest • 115 days ago # + 4 -

i cant deposit any moeny in through visa

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Guest • 119 days ago # + 0 -

Can’t sell items ‘server error’

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Guest • 122 days ago # + 1 -
Starpets not working

it isnt letting me in starpets, it complains about my internet though my pc lets me on literally any other web. is this fixable, temporary, or am i never allowed on starpets again, i spend 8 dollars on it and it now just sits in my account unable to do anything, if anyone has any advice, at all, may i have some help with this issue?

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Guest • 122 days ago # + 1 -

all sellers i interact with fail verifying and arent online

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Guest • 124 days ago # + 0 -

I can’t login

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Guest • 127 days ago # + 7 -

It not letting me put money on my starpets.gg account

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Guest • 128 days ago # + 3 -

it’s not letting even enter the website , kinda weird

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Guest • 128 days ago # + 1 -

It will not let me get the pets but I'm able to sell and buy

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Guest • 132 days ago # + 2 -

Can’t access the site at all, been this way for over a week now.

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Guest • 171 days ago # + 6 -

Can’t get in the web site at all

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Guest • 172 days ago # + 2 -

It won’t let me add the bots, it says bot couldn’t accept friend request or something like that.

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Guest • 173 days ago # + 3 -

all payments still declined. Its on there end. All i get is
Payment failed
Transaction cancelled by the security system

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Guest • 179 days ago # + 1 -
★ ★ ☆ ☆ ☆

all payments get declined. contacted bank and it said it’s on their end, i’ve tried multiple cards

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Guest • 181 days ago # + 4 -

You cant get on the website

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Guest • 188 days ago # + 6 -

I can’t get on the website at all

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Guest • 188 days ago # + 2 -

keeps saying page not found, tried the site on multiple devices.

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Guest • 194 days ago # + 3 -

It won’t let me add money to my account and I lost a pet I was gonna buy cause of it :(

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Guest • 197 days ago # + 0 -
★ ★ ☆ ☆ ☆

Bots take awhile to respond and logging in doesn’t work anymore.

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Guest • 198 days ago # + 0 -

its telling me that it isn't secure and when i enter it's a different site

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Guest • 217 days ago # + 4 -

Guys it’s taking me to a whole new website and it’s saying it’s blocked for suspicious reasons.

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Guest • 217 days ago # + 2 -

I was sent to a totally different site

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Guest • 217 days ago # + 0 -
★ ★ ★ ★ ☆

Pretty good site but its down and the bots arent that good

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Guest • 217 days ago # + 0 -

Also when I try to go to their support website it says that the website is unstable? I think it’s hacked

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Guest • 217 days ago # + 3 -

When I click on the on the website it says starpets.pw instead of starpets.gg

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Guest • 217 days ago # + 2 -

oop looks like it might be over.. website gets blocked for security reasons, it won't even let me access the site

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Guest • 218 days ago # + 8 -

looks like page got hacked or smth

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Guest • 219 days ago # + 2 -

Won't let me log in to STARPETS keeps saying page not found and to check my internet connection when it's working ok

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Guest • 232 days ago # + 1 -

Payment not working for Apple Pay?

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Guest • 233 days ago # + 3 -

I bought something and it said the seller is in queue even though the bot doesn’t join at all. It’s annoying.

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Guest • 233 days ago # + 0 -

does anyone know when i can get the pets from the old site?

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Guest • 260 days ago # + 2 -
★ ☆ ☆ ☆ ☆

I spend £40 on the site and it didn’t give me the credits to buy pets but it took the money from my account. extremely unsatisfied

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Guest • 277 days ago # + 4 -

When is it gonna be up again omg I bought £100 worth of pets earlier then it went down

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Guest • 277 days ago # + 5 -

website is down rn, dang

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Guest • 277 days ago # + 1 -

Just paid for a pet and starlets is down ???? though the countdown has started, will I still be able to redeem it later?

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Guest • 277 days ago # + 1 -
★ ★ ★ ★ ★

So, starpets is down today which is making me quite mad, because I was about to pay for a pet I really wanted, and don’t trust the old version.

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Guest • 281 days ago # + 0 -

I cannot top up any money, keeps telling me purchase declined although I have enough money

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Guest • 289 days ago # + 5 -

Can't withdraw -- says user not found? Also can't claim my earnings/buy pets

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Guest • 289 days ago # + 5 -

The place where you select a username to either withdraw or login your seller account is currently down

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Guest • 289 days ago # + 11 -

trying to withdrawl right now and my roblox username and even alt don't appear to select which account I want to buy with

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Guest • 292 days ago # + 2 -
★ ☆ ☆ ☆ ☆

website not working, cant claim my purchases

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Guest • 295 days ago # + 2 -

Hi guys every time I’m trying to log in it’s saying it’s wrong and the website is down even the new website

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Guest • 295 days ago # + 0 -

It says Wong password and email when I try and login

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Guest • 295 days ago # + 3 -
Problems loading into the wbesite

For some reason everytime I try going into the website it keeps telling me that "Something seems to have gone wrong" but I have no clue why.

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Guest • 295 days ago # + 7 -

It’s offline, can’t login and the side is not loading

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Guest • 295 days ago # + 3 -
Timer restarting

I hope this message finds you well. I am writing to bring to your attention to a recurring issue I have encountered with the timer for technical work. It appears that the timer resets to 15 minutes every time it counts down, and I am uncertain whether this is due to a problem on my end or if it is related to technical issues on the platform.

I would appreciate any guidance or assistance you could provide to help resolve this matter.

Thank you for your attention to this issue.

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Guest • 296 days ago # + 3 -

Keeps saying payment failed, I use this card ALL THE TIME ON STARPETS!

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Guest • 298 days ago # + 3 -

I'm trying to buy pets with my visa gift card but it keeps saying PAYMENT FAILED

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Guest • 307 days ago # + 4 -

It keeps saying “declined by provider” whats going onnn?

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Guest • 309 days ago # + 3 -
Is starpets down?

So im selling pets but like the bot isnt trading the items to the people and im not getting my money. whats going on is the website currently down?

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Guest • 311 days ago # + 4 -
★ ☆ ☆ ☆ ☆

I put in my card details but, its not letting me top it up

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Guest • 318 days ago # + 1 -

it keeps on saying card declined for no reason idk why

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Guest • 320 days ago # + 3 -
Update i guess?

Guys they have put that your pets will be moved to the new website. When you go to the new website they say they haven't moved them yet so i'm assuming they will move them over

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Guest • 330 days ago # + 0 -
★ ★ ☆ ☆ ☆

It keeps on saying payment declined.. I wasted many money and it didnt even put it in the money

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Guest • 331 days ago # + -2 -
Comment is hidden.

Guest • 333 days ago # + 1 -

I can’t top up it’s saying session aborted or payment failed by security system.

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Guest • 334 days ago # + 2 -
They didnt scam you

They are taking so long with maintenance. But THEY DIDNT SCAM YOU. you need to understand that. Its most likely down because they store the items on bot accounts, and roblox is terming bot accounts. It'll be available soon

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Guest • 339 days ago # + 2 -
Angry

Im so angry right now, I am not able to deposit money into star pets it keeps saying that transaction failed for security reasons and im using the new starpets. It wont even work on my boyfriends phone I am pissed.

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Guest • 341 days ago # + 1 -

oml this is actually getting frusturating, it was at 5 days and went back up to 10. wth?? they need to get their stuff together

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Guest • 341 days ago # + 1 -

It won’t let me buy star pets currency and says says conformation denied or something like that.

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Guest • 342 days ago # + 1 -
.

im so sorry i love starpets so much but how has it gone from being down for 4 days to 11 days how the hell can u say u are fixing it and it will be back up in 4 days but now its 11 you clearly are not fixing it

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Guest • 350 days ago # + 3 -

its 12 days again how can i contact the owner its taking alot of time please tell

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Guest • 350 days ago # + 1 -
Jsjsjsjjsjsjs

This happened in the past before. A couple of times, honestly. I wouldn't stress it. It's what happens when they do maintenance. One time took a few months which sucked and I thought i was getting scammed but then it worked again. I got used to them doing that. Lol just gotta be patient unfortunately. I guess see what happens. Hopefully it doesn't take months like last time.

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Guest • 352 days ago # + 7 -

Thanks for the helpful comments but when will we be able to whitdraw them ?

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Guest • 354 days ago # + 1 -

error code 13 is still not working its showing 11 days will i be able to get the items that i purchased?

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Guest • 354 days ago # + 1 -
Error code 13 STILL NOT WORKING and new timer update

They have announced its major scale technical works will take 12 days. so I guess we wait until then..but like they said five then it went back to the old 15 min timer and then since like yesterday afternoon its gone back to 12 days..

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Guest • 355 days ago # + -2 -
Comment is hidden.

Guest • 355 days ago # + 2 -
Starpets..oh...Starpets

They have taken off the timer and its gone back to the 15 min timer? Is that bad? I got an email from them asking for a proof that my account is on their website.like I'm sorry but why would I be complaining about it if I don't have an account w them.

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Guest • 355 days ago # + 2 -

it’s not letting me withdraw my pets, is it down for good today? when will it be back to working?

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Guest • 356 days ago # + 4 -
To yabadabadee

I find it perplexing how someone's country of origin relates to starpets; it seems quite dramatic. I can only imagine how they behave in real life. However, if you apply some logic, there are numerous ways to contact the owners and operators. It's certainly not an impossible task. They are not some elusive figures that only a select few can reach. I understand you might be anxious about losing your pets, but take a moment to relax. I've been using this site for several years, and this isn't the first instance of such issues. There was a time when I couldn't withdraw pets for three months. Eventually, everything worked out. They have undergone multiple maintenance sessions over the years; it's a common occurrence. Just be patient. Sometimes it takes days, and other times it may take months, but it will resolve. This is why I don't react as strongly as you do. Spreading misinformation without evidence is unhelpful. Yes, they are developing a new site, and the old one will eventually close. However, they have assured me multiple times that you will not be permanently unable to withdraw your pets if you purchased them on the old site. Feel free to inquire yourself; they are quite straightforward. Don't give yourself a heart attack over a website, man. Hahaha.

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Guest • 356 days ago # + 3 -
RUMOURS

I have bought from them multiple times and it's not a scam they are very busy as they are working with 2 websites they are trying to finalize the old and new one and move everything onto the new one. I have spoken to them at least 12 times since the maintenance started and they told me i will be able to get my pets back. They will get into legal trouble if they don't give the pets as people have used real money so as i have said several times. BE PATIENT

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Guest • 356 days ago # + -1 -
You guys got scammed big time

Y'all be getting scammed for months and years on end, you guys know you won't get anything from giving your money to a random website that says they are selling Adopt Me pets, like come on, y'all are smarter than this. When they say "maintenance" it's a lie from them to steal your money and run away. Before you give them your money, the site works fine, afterwards it doesn't. See the suspicion in that?
You guys got scammed big time. I have my condolences for you.

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Guest • 356 days ago # + -1 -

Y'all be getting scammed from this website and it's just sad you won't get your pets.

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Guest • 356 days ago # + 2 -
yabadabadee stop you aren't the owner and are speculating

I have emailed them multiple times and they have been so nice asking follow-up questions and asking if i needed any help. Please be patient tho as they are trying to work hard to fix it. The old website is still open and no need to get mad. It seems that others may either be exaggerating to provoke a reaction or are simply misinformed and spreading rumors. IF YOU WANT TO KNOW EMAIL THEM OR GO TO THE CUSTOMER SERVICE. You can email them but its Starpets Agent not the owner. STOP SPECULATING AND WAIT

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Guest • 356 days ago # + 4 -
chill out and send em an email

last time this maintenance/error code 13 happened, it was resolved. i, too, have emailed the support and they've informed me that the technical works will be over soon. the amount of people who have spent money during the errors and work thats being done are most likely too many to count, meaning thats a LOT of money for the team members/owner. either this is a cash grab, or they're genuinely trying to fix problems. if this ends up wrongly taking peoples money, that can result in a lot of legal trouble which im sure the owner(s) are aware of. dont stress out about it until you have to. i have also spent quite a bit of money during this time (unaware of the maintenence ofc, or i wouldnt have purchased) so just know we're all in this together i guess ? :')

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Guest • 357 days ago # + 2 -
★ ★ ★ ★ ★

Gave me a frost dragon

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Guest • 357 days ago # + 10 -
To the dramatic person bellow

I reached out to the owner directly. I captured screenshots of the discussions here regarding the claim that purchasing pets on the old site would result in losing them permanently. They clarified that this information is incorrect. Once the maintenance is completed—indicated on the site as just a few more days—you will be able to withdraw your pets. It seems that others may either be exaggerating to provoke a reaction or are simply misinformed and spreading rumors. The website clearly states the situation. Remain calm; you will be able to withdraw soon. Don't pay attention to the overly dramatic comments.

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Guest • 358 days ago # + 5 -

I saw on the site it says after 5 days you will be able to withdraw your pets. So I guess we just have to wait until then?

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Guest • 358 days ago # + 2 -
Update for y'all

Update: Just got an email from them and they said the technical works will be done soon. Soon they will come to an end and the site will work in normal mode.

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Guest • 359 days ago # + 2 -

is this website actually closing?

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Guest • 359 days ago # + 2 -
Yooo

I spoke with one of the operators on the site and they said we can still withdraw these pets that we have purchased off their old site. To just keep trying. That the best time to try is early in the morning or really late at night. So, I don't know. People keep saying one thing but the operators and all are saying another. I guess keep trying.

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Guest • 359 days ago # + 2 -
Damn..

So, all the pets I have purchased a few days ago I won't be able to at all withdraw them? Is there a way to get my money back for that as they were quite pricey.

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Guest • 359 days ago # + 1 -

it says abt a week until the 'planned maintenance' is over

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Guest • 360 days ago # + 4 -
★ ★ ★ ☆ ☆

Ummmm what? Why cant i withdraw my pets ive stayed up ALL night and nothing?! Am i going to loose my money!!!!! Please fix it

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Guest • 360 days ago # + 3 -

This is my first star pets encounter and i was excited but for 1 1/2 days strieght there is maintenance please make it stop!

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Guest • 360 days ago # + 8 -
Error code 13 STILL NOT WORKING

How long will this be down for? Its been ages and I cant through to anyone not even Operators I understand that it is an issue but they could at least say it will take a few days. Yesterday morning it was working for me but since yesterday afternoon its stopped. I'm trying to withdraw my pets before they go onto the new website

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Guest • 360 days ago # + 2 -

How long is Starpets going to be down? I wanna withdraw my pets please ???? Does anyone know?

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Guest • 360 days ago # + 11 -
Error code 13

They have said it is an issue with the withdrawal of pets I've been up all night and nothing has changed they also said it could be maintenance but its been going on for ages

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Guest • 360 days ago # + 2 -

Code error 13 is still up after a full day of waiting, I need to claim my pets before Roblox issues to full ban bots wave

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Guest • 361 days ago # + 3 -
can't withdraw and the 15 minute timer keeps reseting

i've been trying to withdraw my pets for the longest time and i keep getting hit with error code 13. it's literally been days even though it's supposed to only take 15 minutes ??

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Guest • 361 days ago # + 5 -
★ ☆ ☆ ☆ ☆

There is a technical issues. I have bought some items for money and have not been able to withdraw them.

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Guest • 362 days ago # + 31 -

I'm trying to withdraw my pets, but since last night it's been popping up error code 13! Please help!

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Guest • 363 days ago # + 2 -

Cant withdraw pets

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Guest • 364 days ago # + 2 -
What is going on with Starpets TopUp?

It says that they are doing maintinence to fix pet withdrawls but it doesn't seem like they're fixing payment... It even has incorrect currency now? And the same kind of payment for some has the same kind listed multiple times with different commission %. Is there anyone who can report this? It hasn't been fixed since Andrew and TechnicallyAlive. I tried opening a question on their site but it didn't work.

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Guest • 366 days ago # + 0 -
★ ★ ☆ ☆ ☆

it’s very on and off with star pets, i keep getting error code two for past 3 days and i could even get my money in account for a couple days

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Guest • 366 days ago # + 0 -
⚠️PLEASE READ ⚠️

Can anyone help me? You guy comment above this or something. Anyway, I am trying to link my Roblox account on the new website but it’s stuck on the step 3, “solve captcha” step. And it has been doing this. My internet is good and idk if this is happening to anyone else. And if this keeps going I can’t get no more pets cause the new website is requiring me to add an account

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Guest • 366 days ago # + -1 -

I cant withdraw my purchases..

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Guest • 367 days ago # + 2 -
Starpets is down and same for our pets

I seen that starlets made a new website and the other website is not working this is Crazy so yall just gonna take all of our money and pets that we spent real money on I’ve been waiting patiently all day for you guys to be back up but instead you released a new website like what about my money and pets I paid for i this is really making me mad i just either want my money back or my pets this is wrong

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Guest • 367 days ago # + 2 -
Please fix this i cant get it

I bought pets on the old website and i logged in to my account on the new website and its saying i havnt bought anything so now i cant get my pets bc i cant even see my pets on the new website and it keeps saying error 13 on old website

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Guest • 367 days ago # + 22 -

FIX THE OLD WEBSITE ERROR 13 I CANT CLAIM MY PETS I HAVE BEEN WAITING HOURS

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Guest • 367 days ago # + 2 -

Im so annoyed i bought lots of pets and it keeps saying error 13 please fix it i cant get my pets been waiting hours

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Guest • 367 days ago # + 19 -
Nobody does anything

Please fix error 13, it's very annoying. It says it takes 15 minutes to work. I've been waiting 8 hours for them to fix the page and I'm not going to be satisfied if they don't do something.

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Guest • 367 days ago # + 0 -

I have a problem, when I want to extract my pets the page does not allow me with the excuse of technical problems of problem 13

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Guest • 372 days ago # + 3 -

Like what Andrew said, top up balance isn't working. I used card, and GM/Google pay are definitely also down. Surprised it is still down.

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Guest • 376 days ago # + 3 -
I cant top up my money

Whenever i try to top up money is says failed by security or something and i live in austraila i used master card and visa and its bot working

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Guest • 376 days ago # + -1 -

I CANT WITHDRAW MY PET THE BOT KEEPS DECLINING AFTER 50 TIMES

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Guest • 376 days ago # + 0 -

It sais terminal session interupped when. I try to pay, its been like this more than a day

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Guest • 377 days ago # + 2 -
★ ☆ ☆ ☆ ☆

It’s telling me payment failed and i really want my pet

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Guest • 402 days ago # + 0 -

It will let me try to get a balance but then I will say 'transmission decilenced" or smth

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Guest • 409 days ago # + 1 -

i’m trying to top up by using google play but it says terminal session interrupted :(

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Guest • 409 days ago # + 0 -

Cannot log in.

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Guest • 411 days ago # + -1 -

Won’t let me add money to my account

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Guest • 413 days ago # + 4 -

The sites down I can’t make any purchases today November 25!

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Guest • 426 days ago # + 1 -

connection issue, won’t allow to withdrawal pets from inventory

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Guest • 438 days ago # + 1 -
Sneaky up charging

Why are you guys trying to charge people an additional 10 cents when we add money? If I’m paying 10.60 plus the extra 2 cent charge then why if my card declining because you guys are trying to charge me 10.72…

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Guest • 441 days ago # + 1 -
It won’t let me put in my cvc.

I literally thought starpets was real when I Saw this girl LITERALLY buy a bat dragon and a Halloween white ghost dragon 2 weeks ago. Do they even accept game card? Or cash app?

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Guest • 450 days ago # + 3 -
Declining my card

when I type in the amount of money I want then type in card info it keeps declining it and won’t let me put money on my account. It was just working yesterday but now it’s not.

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Guest • 457 days ago # + 3 -
★ ★ ★ ★ ☆

It was nice, but I spent for my 3rd time 10 bucks and it’s saying there’s bad connection :[

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Guest • 461 days ago # + 3 -

its says the creator of the website banned me??

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Guest • 462 days ago # + 2 -

It's not letting me add money

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Guest • 467 days ago # + 8 -

It says security canceled when I try to top up balance

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Guest • 467 days ago # + 4 -

cant top up wont take my card

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Guest • 494 days ago # + 1 -

You can't reload money on the site, it just shows an internal error.

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Guest • 506 days ago # + 10 -

i cant add money to my acc

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Guest • 513 days ago # + 3 -

When I go to top up to add money to my account, I type how much I want and then it says NaN error and won’t let me go any further.

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Guest • 514 days ago # + 1 -

Error 13 happens when I try to withdraw the counter starts at 15 minutes however after the timer ends it just goes back to 15

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Guest • 514 days ago # + 1 -
★ ★ ★ ☆ ☆

Like it but sometimes people steal trades and you get scammed out of items

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Guest • 516 days ago # + 1 -

Currently error code 11, The system cannot find the items indexed in your inventory.

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Guest • 522 days ago # + 2 -
★ ★ ★ ☆ ☆

I purchased many things already UNTIL THIS HAPPENED.
Terminal session interrupted
Security issue or smth, WHAT? I read many comments here already and it seems it's been happening for over a month now? Please fix!

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Guest • 522 days ago # + 1 -

Ugh it keeps saying terminal session interrupted, hopefully this gets fixed in a few days, it's really frustrating

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Guest • 529 days ago # + 1 -
Can’t pay with google or Apple Pay

Keeps saying “ Terminal session interrupted Transaction cancelled by the security system In case of problems with payment, please contact the technical support of the store or contact us by email: support@gmpays.com “ whenever I try to use google or Apple Pay.

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Guest • 530 days ago # + 2 -

Not letting me pay

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Guest • 534 days ago # + 1 -
★ ☆ ☆ ☆ ☆

Unknown error trying to withdraw my Shadow dragon

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Guest • 534 days ago # + 1 -

Unknown error trying to withdraw

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Guest • 540 days ago # + 1 -
★ ☆ ☆ ☆ ☆

Unknown error

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Guest • 542 days ago # + 3 -

It keeps saying “terminal session interrupted” when I try to pay… Starpets, please fix this.

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Guest • 543 days ago # + 3 -

Currently it allows extracting some pets, others are in testing and throws error 7.

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Guest • 544 days ago # + 4 -

Error 11, I hope the problem of bots rejecting the trade is being solved. I have some pets with this problem.

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Guest • 544 days ago # + 5 -

keep getting error code 11 on ALL my pets... it worked just fine this morning and all the operators are unavailable

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Guest • 550 days ago # + -1 -

Y’all got scammed fr

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Guest • 556 days ago # + 1 -

It keeps on saying my transaction has been canceled by security? What does that mean? My card is on and I have enough money.

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Guest • 561 days ago # + 4 -
★ ☆ ☆ ☆ ☆

When I add the bot to get my items I click done then is says sorry try again I just want my things man

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Guest • 567 days ago # + 4 -
Bot keeps rejecting the trade

Some specific bots keep declining the trade while some others do work properly and I was able to withdraw some of my pets with them but others sadly not...

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Guest • 567 days ago # + 1 -

Bots keeps declining my trades

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Guest • 576 days ago # + 2 -

Error code 3? Been happening most of the day and just haven’t been able to get a trade to go through. £10 pet aswell. Not very happy.

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Guest • 577 days ago # + 3 -

Looks like something is wrong with connection. Please wait until it recovers. [Error code: 13]

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Guest • 584 days ago # + 1 -

Error code 13

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Guest • 584 days ago # + 2 -

Everytime (EVERYTIME) i write a username it says oops failed error code 13

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Guest • 586 days ago # + 2 -

Couldn’t happened at the worst possible time!! Stupid bots always declining , and now back to Error 13… Yay……

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Guest • 588 days ago # + -3 -
Comment is hidden.

Guest • 589 days ago # + -1 -

i cant put cash in my account, it kept loading

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Guest • 592 days ago # + 3 -

Bots have trades disabled when putting pets in it right now, just me?

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Guest • 594 days ago # + 2 -
★ ★ ★ ☆ ☆

Im happy but its some times not working like today i bought 3 chocolate chip bat dragons and i have only in my inv 2 and when i try to get them the bots is still declined my trade and i dont know what to do :(

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Guest • 595 days ago # + 3 -
Code Error: 11

I have a problem when i want to withdraw or even sell my pet. It always says that the system cant find the pet in my inventory (error code: 11). But when i tried to withdraw something cheap, it always worked. When i wrote on support, they said that they are working on it and it will be fixed as soon as possible but i have a hard time believing that as these problems have been always found in many people.

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Guest • 595 days ago # + 2 -
★ ★ ☆ ☆ ☆

I can’t withdraw my giraffe, I keep getting error code 7

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Guest • 597 days ago # + 1 -

Code error 10!
I am so freaking annoyed of this I just bought so many pets and it says code error 10
And the operators aren’t available????

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Guest • 598 days ago # + 3 -

lol Error 10 on new items. There is always issues with this website but they sure will take your money quickly.

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Guest • 598 days ago # + 1 -

Just bought so many pets and now it says ERROR 10!??? That I already have a trade in progress!

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Guest • 608 days ago # + 3 -

Is still says error 13 so sad

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Guest • 609 days ago # + 5 -

It says Error 13 when I try to deposit

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Guest • 612 days ago # + 2 -

It is taking a long time to withdraw my pets

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Guest • 613 days ago # + 3 -

Keeps giving me the same bot and the bot keeps declining my trade

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Guest • 613 days ago # + 1 -

It keeps on saying error 13 ( connection error) but my connection is fine, I even tried a speed test ;(

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Guest • 617 days ago # + 5 -
★ ☆ ☆ ☆ ☆

The system cannot find items in your inventory. Refresh the page and try again. [Error code: 11] Please fix this.

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