Superdrug.com Current Status

*Current Status is based on reports from UpdownRadar users and social media activity data

Website: superdrug.com

Coupon code not working? Superdrug.com active coupons ⟶

Report an issue
Forum & Comments (47)


How do you rate your experience with Superdrug.com?

☆ ☆ ☆ ☆ ☆

Server status information has just been updated.
Check again     What to do if the site is unavailable?


Is Superdrug.com down today April, 2024?

Find out if Superdrug.com is working normally or is there a problem today

 Superdrug.com status: NO ISSUES  47 comments

Superdrug.com problems for the last 24 hours


Superdrug.com not working?

Website is down, not accessible or buggy?

I have a problem with Superdrug.com    or join Reddit-like issues discussion


Most reported problems

Not determined.



Forum & Comments

Tips? Frustrations? Share them with other site visitors:

Admin    •    comment pinned    #
Possibly, redirect from different versions is configured incorrectly on superdrug.com. In this case, use the links below:

http://superdrug.com    https://superdrug.com    http://www.superdrug.com    https://www.superdrug.com


tell us about today's failures without registering
no identification required
comments with obscene language and insults will be deleted
You typed 0 characters

Chris    •   23 days ago  # 3 April 2024 + 0 -

Web chat not working and Superdrug no longer taking telephone calls so how do you deal with a problem you have?
Spam or obscene language? Report it!

Guest    •   59 days ago  # 27 Feb 2024 + 0 -
★ ★ ☆ ☆ ☆

Website extremely slow taking 20 se ones to load a page before you can use it
Spam or obscene language? Report it!

Jay    •   76 days ago  # 10 Feb 2024 + 0 -

Mobile Internet not been working for hours in liverpool
Spam or obscene language? Report it!

Jay    •   76 days ago  # 10 Feb 2024 + 0 -

Internet gone offline Liverpool get it back on.
Spam or obscene language? Report it!

Catherine    •   78 days ago  # 8 Feb 2024 + 0 -

Dashboard not loading, I am unable to stop or change my plan
Spam or obscene language? Report it!

Lian    •   87 days ago  # + -1 -

Superdrug mobile site down. Can't register a new sim, log in, despite password changes
Spam or obscene language? Report it!

Sarah    •   90 days ago  # + 0 -
Superdrug Mobile login in

Superdrug mobile login not allowing access. Saying email or password not correct. Did a reset like I had forgotten password and still unable to access account
Spam or obscene language? Report it!

Guest    •   93 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Valid vouchers in the app that can be used in store, but it doesn't work on the own brand products stated on the voucher. Staff no help and one of them was quite bothered that she had to look into the issue. She didn't help & was aggressive in her manger. No phone or email contact for their customer service. Should have chat but it keeps crashing due to demand: been like this for 7 days now. Only option is WhatsApp & Messenger, which I do not have. Superdrug need to pull their socks up regarding their staff and the accessibility of their customer service.
Spam or obscene language? Report it!

LizaA    •   104 days ago  # + 0 -

Can’t place an order
Spam or obscene language? Report it!

Veejay    •   121 days ago  # + 0 -

Can't check out
Spam or obscene language? Report it!

Ram    •   147 days ago  # + 0 -

Can’t check out
Spam or obscene language? Report it!

Guest    •   167 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Very user unfriendly website. Difficult to find what you are looking for.
Spam or obscene language? Report it!

Guest    •   217 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

I can't pay/ check out
Spam or obscene language? Report it!

Sandra Jones    •   221 days ago  # + 0 -

I can't check out with my deliver address it keeps saying default address
Spam or obscene language? Report it!

Ceri    •   257 days ago  # + 1 -

Unable to make payment so can't check out
Spam or obscene language? Report it!

Kimberley    •   257 days ago  # + 2 -
Unable to check out

Cannot checkout, does not bring up form to input payment details, just a tickbox to add a new card. No option to pay by other methods either e.g Paypal. Have tried multiple browers on phone and laptop.
Spam or obscene language? Report it!

Sunshine    •   257 days ago  # + 3 -

Cannot make payment
Spam or obscene language? Report it!

Guest    •   261 days ago  # + 1 -

Won’t process payment. Keeps giving me error message. All details are correct. I’ve tried multiple times within the last 30 mins.
Spam or obscene language? Report it!

Guest    •   285 days ago  # + 0 -

Site isnt logging in for me. Ive restarted my pc etc just in case it was a glitch and done cookies etc but still notable to log in log.
Spam or obscene language? Report it!

Guest    •   335 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Rubbish, superdrug website never works. Slowest website ever, why? Going to superdrug today, but can't see the perfume offers before l go
Spam or obscene language? Report it!

Guest    •   338 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

It's almost usually impossible to reach.
I wouldn't even contemplate buying online with them, yet it's a shop I love because of their offers on make up brands.
Don't know what the problem is, it's not just my own mobile, it's anywhere I try to reach the website from.
Won't bother trying again
Spam or obscene language? Report it!

Guest    •   343 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Absolutly rubbish website. Freezes, crashes and totally irratic. I'll go to boots instead.
I see comments going back more than a year. If you want to succeed, do something about it. Customers have a lot of choices.
Spam or obscene language? Report it!

Guest    •   348 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Just keeps directing me to app which is awful
Spam or obscene language? Report it!

Mandy    •   365 days ago  # + 0 -

Website won't let you checkout
Spam or obscene language? Report it!

Guest    •   373 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Website constantly down - can’t add anything to basket!
Spam or obscene language? Report it!

Craig    •   374 days ago  # + 1 -
Won't let me do anything

The website is somewhat not working because I can't sign in or reset password or do anything in wales. It isn't working correctly due to you also not being able to checkout or buy anything
Spam or obscene language? Report it!

Alan    •   410 days ago  # + 0 -

So slow and not working in Peterborough
Spam or obscene language? Report it!

Caroline    •   410 days ago  # + 1 -

Website won't let you checkout at superdrug 13.3.23
Spam or obscene language? Report it!

Aisha    •   416 days ago  # + 0 -

Superdrug app down in London England.
Spam or obscene language? Report it!

Lynn Rothwell    •   419 days ago  # + 1 -

cannot put anything in basket.
Spam or obscene language? Report it!

Graham    •   423 days ago  # + 0 -
Go straight to Amazon if I were you!!

Such a poor website, so slow, try and add things to the basket and the page just hangs there but once refreshed you realise it’s been added to basket. Can’t get past the select store to collect page. Sorry Superdrug, this sale now gone to Amazon. They’ve got a reliable website
Spam or obscene language? Report it!

Guest    •   424 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Always sooooo slow
Spam or obscene language? Report it!

Guest    •   454 days ago  # + 0 -
★ ★ ☆ ☆ ☆

Soooooo slow and frustrating to use, you lost a sale went onto Amazon instead. There is no way of knowing if the page is working or stuck...sort it out pleaseeeeeeee
Spam or obscene language? Report it!

Guest    •   479 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

There website is very slow sometimes not working at all these few wees
Spam or obscene language? Report it!

Margaret Boyle    •   505 days ago  # + 0 -
Do not use online service

I put through an online order to pick up in store, this has remained in process now for 24hours store has no record and my account has been debited. Totally impossible to contact customer service. I will need to contact my bank to recall amount. Terrible online service do, will not use again, total waste of time.
Spam or obscene language? Report it!

Guest    •   509 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

There has been problem with website for months now, unable to add items to shopping basket, have not been able to use superdrug anymore
Spam or obscene language? Report it!

Tab    •   516 days ago  # + 0 -
Website-Superdrug not working for days.

Been trying to load Superdrug official website for days now and if the page does load then it freezes or you cant add items to basket..pages wont change..same issues with Debenhams website too but every other store I know of works online just great. Superdrug needs to sort this issue sooner than later or they will have so much lost revenue I guess
Spam or obscene language? Report it!

Christine    •   516 days ago  # + 1 -

I have tried 4 times to check out. 4 different verification codes sent to my email but still cannot checkout
Spam or obscene language? Report it!

Guest    •   523 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Dreadful. Not able to view products or order. Products and information flashing for 2 seconds then disappearing
Spam or obscene language? Report it!

Annie    •   528 days ago  # + 0 -
Payment difficulties

Having problems after verifying my bank details - putting in code from bank security etc. Payment still then fails - have tried a few times. A little concerning.
Spam or obscene language? Report it!

Gailo.57    •   536 days ago  # + 0 -
No response.

Keeps saying my password or signing in is incorrect. Its not. Tried to re set password via email request.( seveal times). No response. You cant even ring (disconnected now).So tried live chat. Not working. I do not have social media so cant tweet. This has gone on for 48hrs . What happened to speaking to a human on the end of a phone without being locked OUT.
Spam or obscene language? Report it!

Jay lowze    •   548 days ago  # + 1 -

I'm trying to order online via the website, but it won't allow me to add anything to my basket. So i download app and I can't even get to log in - it's just hanging. This is pretty typical
Spam or obscene language? Report it!

Guest    •   549 days ago  # + 0 -
★ ★ ☆ ☆ ☆

Would help if l could shop online, but at the moment I they are not responding and it's impossible to get through.
Spam or obscene language? Report it!

MizAnthropy    •   562 days ago  # + 0 -

I have never known a national (international?) company to have such a consistently poor website as Superdrug.
Honestly you should be embarrassed by the performance.
I wouldn't like to think about how much money you must have lost purely by the ineptitude of your site.
Whenever I find your site working I am astonished.
Spam or obscene language? Report it!

Guest    •   607 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

soooooooo slow
Spam or obscene language? Report it!

Guest    •   638 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Always get slow. Search doesn’t work now. While I search it goes back to original page where it shows postage extra. Utterly disappointed
Spam or obscene language? Report it!

Jane Vanoestren email jvanoestren@yahoo.co.uk    •   640 days ago  # + 0 -

I did got my email and my password is correct I try open Apple store apps try Superdrug app say sorry ! something wrong black box
Click box I click Superdrug app try again still same what happen something wrong my apples store app same like your Superdrug app sorry ! Same wrong something wrong saw pop o.baed655f.1658862272.d1a6733 pop see like I click Superdrug app same saw black box I click again is still not right what happen like that again ? I am deaf I don’t know I never see like this happen Superdrug I don’t know apples store app ?. Could something ? Ipad and iPhone or Apple Mac ???? laptop u let me know something wrong I will ask apple’s store shop ? I never like this before stranger ?


Spam or obscene language? Report it!



Other websites recently down:

 

Megagames site down
 

420cheats site down
 

Csserv site down
 

Games-cheatsfree site down
 

Wh-satano site down