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Charlie      3 days ago  # 24 September 2022
I am just getting the blue screen of death on my smart tv but my app works fine on my phone. Why is this happening?

Rose      10 days ago  # 18 September 2022
TSN is my blue screen of death. All I get is a blue screen for the last few days. Won't open

Steve Fanning      17 days ago  # 10 September 2022
TSN5 has garbled signal for Formula 1 qualifier, recorded it on the DVR and its unviewable. FP2 coverage was the same yesterday, but though it was just a one off. Sure hope i can actually watch the race tomorrow.

paul      20 days ago  # 8 September 2022
tsn 1 right now - not working service unavailable

Mary      21 days ago  # 6 September 2022
Can’t get tsn 4 or tsn on tv.Not working this morning for tennis.

Reg Giles      124 days ago  #
keep getting service temporarily unavailable. Please try again later

Michelle Lowther      143 days ago  #
On TSN app for San Diego seals game and it’s playing a loop of bloopers!!!!

Brian      156 days ago  #
Sound cuts out on tsn2 eastlink cable tv

GB      158 days ago  #
TSN1 through Bell Fibe TV: show freezes and stutters for couple days now. Checked WiFi connection through amazon stick, everything normal as usual.

Jd      158 days ago  #
TSN not available via Shaw Cable in Victoria for the last hour or so

Mark      158 days ago  #
I can't get any of the TSN channels to work on my TV. It's not a TV problem since the other channels are working. I've never experienced this before.

Harry      162 days ago  #
We have Bell satellite and subscribe to TSN. When we try to view TSN, the show freezes and/or stutters. There is a constant interruption during a live program. It is so irritating to say the least. All other channels are functioning properly. It only happens on TSN. What is the problem.?

Upset customer      172 days ago  #
I keep getting error code 246000 when I try to wacth the masters

Kru      191 days ago  #
just bought the app to watch El Classico and cant watch it on any devices!!!

Winnipeger      194 days ago  #
TSN app is crap! Constantly drops and drags! None of our other sports app do this. WASTE OF MONEY. DO NOT PURCHASE

Jamie      202 days ago  #
Sorry, this video is not currently available in your region.
Why why why

Cancelling my subscription      221 days ago  #
Constant issues with streaming, Multiple buffering/lags during single curling shot, missing the rocks entering the hose ( thank god for replays ), occasional error messages, requiring to reconnect. Can't connect using Chrome, forced to use Bing. Need to connect twice for APP to work. Superbowl viewing was a nightmare. Go ahead, blame my Internet service, it's Bell too.

lock      274 days ago  #
wow tsn you have a lot of problems

Joey moisan      317 days ago  #
I get the same error code on TSN5. For Formula 1 sometimes as well. Only from my labtop, my phone doesnt seem to have the same issue

Guest      342 days ago  #

ML      348 days ago  #
Same error code as others, TSN Live stream TSN5 : plays for 5 seconds, then Error 241400... "This file cannot be played"

Matt      348 days ago  #
error 241400 only on TSN5 - TSN 2 with habs game works fine. Only Sens game won't work on both my apple TV and Laptop

Guest      455 days ago  #
Watch Live page not working at all today, live streaming unavailable.

BB      455 days ago  #
Cannot log into account to watch live streaming. Error page loads with: Oops! Something went wrong!
An error occurred, please try again later.

Guest      458 days ago  #
anyone having any luck with TSN live?

Fed up      464 days ago  #
Web site is streaming Turkey and Switzerland but not Italy and Wales

Guest      465 days ago  #
Working now but no 1080p option anymore just 720p.

J      466 days ago  #
anyone know if the website is still having issues? is the live stream working properly now?

Guest      468 days ago  #
Website again ffs trying to watch the italy swiss game

Guest      469 days ago  #
Tsn 1,3,4 not working. Thanks for covering Euro Cup TSN. I'm glad people pay for this.

Guest      469 days ago  #
error code: 241404 tsn

Tried all the suggested fixes. Not working. It is working on my phone on the same wifi network.

Brent      470 days ago  #
This is the worst streaming service ever. Like going back in time to crappy dial up Internet. And it i only Euro feeds. French Open and other live events stream fine and can also cast up to tv screen. Fix this Bell or refund our money!

Guest      470 days ago  #
Trying to watch the Spain and Sweden game and I get the same shitty 241400 error - terrible service! Never buy any of their products again!

Tsn = embarrassingly bad      471 days ago  #
App and website would not stream the Netherlands vs Croatia game. Trash service. Illegal free streams are more reliable than this garbage.

Joe      471 days ago  #
Absulute garbage.

Baz      471 days ago  #
Antivirus settings. I just changed mine and error code 241404 has gone and it's playing now

Bunty71      471 days ago  #
They’re gonna blame Russian hackers :-p Give the rights to DAZN or even the CBC!!!!

G rossi      471 days ago  #
Keep getting playback.error8009 Please fix ASAP as euros are LIVE.

unhappy      471 days ago  #
TSN / Bell should be ashamed of this. It is like charging people for a beta product. When the service works it is still below par (having to wait hours to view replays of games is stupid...) but as it is now (unavailable), it is borderline criminal to be charging customers for a product that you don't seem to have the capability to deliver.

Al      471 days ago  #
same issue here.. this is crab.. just subscribed to watch Euro's and it's not working and phone cuts off .. what kind of service is this???

EnglandFanFury      471 days ago  #
Email reply from TSN Support - "Due to the technical issues we are experiencing higher volume than usual. We are working hard to address all customer issues and questions in a timely manner, but please be advised that responses may be delayed. We thank you for your patience and understanding during this time." - Higher volumes??? - this isn't 2010, everyone has solved these types of issues nowadays.

fu tsn      471 days ago  #
yep, what a garbage site, Ukraine killed it

DG      471 days ago  #
TSN tarnishd Bell services....

Me      471 days ago  #
Paid CAD 22 and cant even log in!!!!! Full bullshit/

EnglandFanFury      471 days ago  #
Paid for 1 month of TSN, after being with DAZN for a couple of years, the app and website streaming is so poor. No ability to pause or scrub back a few minutes. Which I can deal with for this month, but now the stream doesnt work for the Holland game. Chrome just an error message, "This video file cannot be played. (Error Code: 241404)", Safari -5 seconds of play, total freeze. iPhone app 10 seconds of play, 30 second pause. Remembering why I left Cable networks. They simply haven't kept with the times. They should hand over the rights to DAZN so everyone can enjoy the Euro's (before our teams loose! haha)

Jim      471 days ago  #
Watching on stream2watch. Thank you for the suggestion

Bunty71      471 days ago  #
I paid for 1 month to watch Euro2020 because it wasn’t on DAZN. 5 minutes into my viewing I have a complete freeze. Never has happened in my 2 years on DAZN.

Guest      471 days ago  #
worked for the the 2 earlier games. wonder if its just low capacity.

Guest      471 days ago  #
Stopped working at the beginning of Netherlands match, very frustrating, after rebooting everything I still see the error, came to this site and see others having the same problem too. Shame on you TSN

guest      471 days ago  #
same here Error Code: 241404.

Bev      471 days ago  #
Same. It keeps dropping on Chromecast and getting error 241404 on the web page. I didn't pay those high subscription fees to watch games on my phone!

Derek A      471 days ago  #
One of the biggest tournaments that only comes every 4yrs, we pay for a service like good Canadians.... And we can't watch it.

unhappy      471 days ago  #
same as above, bought tsn streaming to watch the euros and now it isn't working... getting the 241404 error.

william      471 days ago  #
Error Code 241404 "This video file cannot be played". .... what's going on? I streamed EURO 2020 games this morning, yesterday and Friday. It's not working now. Any suggestions?

J P      471 days ago  #
Can’t even get through to the customer help line.

P’d off      471 days ago  #
Pathetic company, customer service not answering, can’t access Euros on iPad/Apple TV or laptop…

Gerry      471 days ago  #
Wow. A live sports app doesn’t work for live sports. Solid work TSN.

J      471 days ago  #
Error 8009, Euro game won’t play, and customer service line hangs up before able to speak with someone. I would like a refund.

f      471 days ago  #
I pay for sportsnet and TSN but I often have these issues, despite paying for I often end up using this site

victor      471 days ago  #
Error Code: 241404??????
What happened!!!!

Maykel      471 days ago  #
What happend?i need my money back,i just subscribe 15 minute ago????

camila      471 days ago  #
Error 2414040! What did we pay for?

Hate_TSN      471 days ago  #
Can't watch on website getting 241404 error. On mobile phone I can watch but can't Chromecast any more. Great timing TSN.

Bell Sucks      471 days ago  #
Was watching the game on tsn.ca, they suck at running a service, went back to stream2watch. Love it when the illegal streams work better than the official stream.....

Adrian      471 days ago  #
England vs. Croatia game was smooth, no issues, buffered once but no big deal. Cannot watch Ukraine vs. Holland. This is mental... same issue no matter what I do. (restart, browser change, cookies setting changed etc. Error Code: 241404 #Sad

rob f      471 days ago  #
241404 error - ripoff

Marc O      471 days ago  #
Error 241404 - TSN SUCKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

TSN_sucks_warts      471 days ago  #
paid for the month to watch euro. error code 241404 on all servers...

Steve M      471 days ago  #
Same problem! Can't watch the game at all! $20 for THIS??

Tom      471 days ago  #
241404 error code. Paying for service and not being able to watch. Great. Will demand a refund. It's ridiculous

Luisa      471 days ago  #
I also have the 241404 error
and tech support is not answering

Altale      471 days ago  #
241404 error. Do we just have to wait for it to come back on?

j      471 days ago  #

Guest      471 days ago  #
Absolute garbage. Constant playback errors trying to watch EUro Cuo today

Guest      471 days ago  #
How do you contact tsn for a refund? Can't see anything on the subscription page?

Greg      471 days ago  #
Can't watch Holland vs. Ukraine right now. Whats up? Says Error code 241404!!

Willemieke      471 days ago  #
Same here. Trying to watch Ned vs Ukr and ending up with a frustrating 241404

Mike      471 days ago  #
Mike...241404 error. Thanks TSN. Can't even close out and try to sign in again. Awesome product.

Mike      471 days ago  #
241404, thanks TSN. I'll be looking for a refund tomorrow.

Tom      471 days ago  #
I've got the 241404 error also on the Ned v UKR game

Guest      471 days ago  #
Error Code: 241404

Car      471 days ago  #
This video file cannot be played.(Error Code: 241404)

awrg      471 days ago  #
Ditto, on the website:
"This video file cannot be played. (Error Code: 241404)" constantly

twe      471 days ago  #
Getting "This video file cannot be played. (Error Code: 241404)" constantly...

Steve      472 days ago  #
I wonder if they are going to dissolve the stations like the radio stations a few months ago....I don't watch it anymore due to the constant "blackout in your area"....what am I to do...hop on a plane and fly back east to watch it.....you pay for it on cable bill but can't watch at times...can't even open app either....looking elsewhere...hope they all lose their jobs!!!! Screw you TSN...

JON      472 days ago  #
Cant believe I spent hrs. trying to fix this before stumbling across this post. Help line were clueless.

mo      472 days ago  #
same error 241404. talked to support and they have no clue. i will give them one more day then get a refund.

KJ      472 days ago  #
Same 241404 error code, worked on one laptop and not the other, same browser, same settings. I don't understand. Emailed support and got an autoreply that they're too busy and will hear back in a few days. No idea what the error code refers to, anyone else know?

Andrew      472 days ago  #
Getting the same error code as everyone else, 241404 could not watch the Euro games - called Help - they said they made a record and someone to call back within 24-48 hours... In the meantime I am paying for nothing this stream service is useless.

Matt      472 days ago  #
i just paid for a month TSN live to watch the eurocup, i sign in, and the page just refreshes to the homepage asking me to sign in again. I notice plenty of other people having same problem, please address ASAP. I missed today's games because of this.
Fix or refund please

Steve      472 days ago  #
I know I shouldn't have had to, but I bit the bullet and went out & got a Chromecast today after dealing w website frustration on my PC.
Tried this because it was streaming fine on my phone.
May have cost me a few more bucks than it should have to watch the Euros, but I am watching happily now, error free ????
Hopefully they fix the website for everyone else.

Guest      472 days ago  #
Had the 241404 error many times and now the video is not loading after refreshing the page (stuck on the loading circle symbol)

guest      472 days ago  #
Same error code 241404

p1nk      472 days ago  #
same problem with error code 241404 wtf ?

Guest      472 days ago  #
Just paid for a month to watch the euros and im getting error code 241404. Have spent an hour trying to fix but it seems to be a tsn problem, Im pretty furious not gonna lie

guest      472 days ago  #
website is trash, every 2 mins getting error code 241404... borderline unwatchable

Ton      472 days ago  #
241404 and cannot watch EURO live streaming. Waste of money, will never subscribe to TSN again.

Ted Rogers      472 days ago  #
241404... yeah let's pay HST on other streaming service to "level the playing field" for garbage like TSN

Guest      472 days ago  #
TSN - The Shit Network

Guest      472 days ago  #
241404 error on browser and no access on app. Total bs

Guest      472 days ago  #
Call TSN to file your complaint. 1-833-876-4357

guest      472 days ago  #
241404 as well frequently on browser

car      472 days ago  #
I am glad I am not alone with the "This video file cannot be played.(Error Code: 241404)"

JASON      473 days ago  #
This video file cannot be played.
(Error Code: 241404)

The T      473 days ago  #
All I get is:

This video file cannot be played.
(Error Code: 241404)

Just paid for subscription... what the eff is going on?

guest      473 days ago  #
what a waste of money

E      473 days ago  #
241404 every few minutes

guest      473 days ago  #
241404 constantly

Steve      473 days ago  #
241404 every few minutes
Worked fine yesterday
Can't watch Euros like this get your shit together!!!

car      473 days ago  #

Guest      473 days ago  #

Albert      473 days ago  #
Does not work. Keeps getting the 241404.

Jaffa      473 days ago  #
i give up here...not working again tsn/live is nearly dead.

Jaffa      473 days ago  #
seems to work now. not 1080 yet but playing.
oh well, second half...

Jaffa      473 days ago  #
found this:
Error Code
A network request returned with an HTTP status indicating failure (eg. 241404 is HTTP status code 404). Error loading media: <statusCode> <responseText>
Error loading media: You do not have permission to access this content
* Error loading media: 404 Not Found This video cannot be played because of a technical error.

from: https://developer.jwplayer.com/jwplayer/docs/jw8-player-errors-reference

Jaffa      473 days ago  #
can someone port these comments directly to TSN/Bell Media's Twitter?
I'm not on (anti)social media.

Jaffa      473 days ago  #
my2cents: Euro Finals, no access? and you're the only network with the rights? no message on phone to say "we have it covered, sorry for the inconvenience? booted off the phone after 6 minute wait?
Crap business smarts back East for sure; (Dejardins sucks too).
No refunds?...if only I could think of a way to extricate $22 + aggravation fees from Bell Media...

Asaf      473 days ago  #
error 241404... it doesnt say what this error means and no link to find out. So helpful

Bill      473 days ago  #
TSN is trash, nothing works... glad i pay for this

Ryan      474 days ago  #
Getting error code 241404 on PC and won't play in the app on phone or tablet. Just subscribed today and already not happy!

Eric      474 days ago  #
video error code 241404 on all browsers, seems to work on the App. Please fix for PC browsers!!

guest      482 days ago  #
TSNDirect Live not working for tennis :(

Guest      482 days ago  #
I cannot believe this. Livestream not working and Roger is about to start @RollandGarros2021. I want my TSN subscription refund!!

Guest      482 days ago  #
Live video (including Multiplex) not working - in middle of the French Open!!