Ufcu.org Current Status

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Website: ufcu.org

Austin's largest locally-owned financial institution, University Federal Credit Union provides a broad range of financial services to our Texas communities including a full-service branch in Galveston.

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 Ufcu.org status: NO ISSUES  25 comments
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Admin    •    comment pinned    #
Possibly, redirect from different versions is configured incorrectly on ufcu.org. In this case, use the links below:

http://ufcu.org    https://ufcu.org    http://www.ufcu.org    https://www.ufcu.org


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Guest    •   833 days ago  # 1 July 2024 + 0 -

Bank transfers not working this Monday morning - service unavailable on site and app.
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Guest    •   1014 days ago  # 2 Jan 2024 + 0 -
It's My money and I can't touch it.

Declining my card despite having lots of money in there, not answering the phone...sorry there are 45 callers ahead of you. Yesterday it was 18. This is unacceptable. Will be taking my money out the second I'm able.
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Guest    •   1033 days ago  # 14 December 2023 + 0 -

Password reset still not working. Dec 14
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Guest    •   1034 days ago  # 14 December 2023 + 0 -
Password reset not working

Dec 13 a day after the old system is no longer supported. Can't login to my account with the new system and the password reset isn't working, but the forgot username is working for some reason.
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Guest    •   1045 days ago  # 3 December 2023 + 1 -
Epic fail in scope and timing

Visited UFCU with my elderly mother on the 30th, Banker spend a lot of time assisting her with getting set up on the new app/website and walking her through app functions. A great visit. Within 24 hours the site is nonfunctional, passwords no longer work and members are dead in the water electronically. In my adult life I've not seen anything worse.
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Guest    •   1046 days ago  # + 2 -
can not log in

Now it is saying username and password incorrect???? I have several accounts with ufcu and all saying the same thing, WTF , I called and spoke to someone and she was worthless, her answer " um, yea , I don't know when it will be back up"
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Guest    •   1046 days ago  # + 1 -

No communication whatsoever from UFCU on outage or status. Ridiculous.
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Guest    •   1046 days ago  # + 2 -

I’m out of town and need to deposit my paycheck to cover bills!!! This is outrageous and disappointing :(
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Guest    •   1046 days ago  # + 1 -

Do you think I can still take money out? I needed to transfer the money to my checking but the app is down ????
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Guest    •   1046 days ago  # + 5 -

I can not log in and deleted app to reinstall, still showing error.
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Guest    •   1046 days ago  # + 3 -

First of month not a great time to have access issues. Hopefully this gets fixed soon.
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Guest    •   1046 days ago  # + 1 -

Having issues as well. Now I don’t even remember my password because I’ve been using face recognition lol GREAT
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Guest    •   1046 days ago  # + 6 -
Frustrating

This is getting really tiresome. Something has been going on/changing with UFCU for the last year or so. When you call you are "important"....but there are 70 people ahead of you. Ridiculous. And now this new app is complete BS. Thinking seriously about changing banks.
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Guest    •   1046 days ago  # + 6 -

Wonderful 'update', now I can't pay my bills at all. Every 'improvement' seems to make things worse.
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Guest    •   1046 days ago  # + 9 -
★ ★ ★ ☆ ☆

the swap to the "new" website has been pretty awful. UI is worse and very slow in general. Old website was much better. Not really sure what the purpose or goal was with the swap to the new one
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Guest    •   1118 days ago  # + 2 -

Can’t log into the app?
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Guest    •   1133 days ago  # + 2 -

I could not log in last night or today! Wtf, UFCU??
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Guest    •   1135 days ago  # + 0 -

Not able to log into ufcu.org yesterday or today.
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Guest    •   1199 days ago  # + 0 -

They werent open today, Saturday July 1 23. No one answering the phones either!
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Guest    •   1232 days ago  # + 0 -
UFCU Member, can't get on to make my loan payment, due today.

Same for me, would like to make my car payment, from UFCU checking to the loanholder, UFCU, but can't because the service is down since at least Saturday 5/27. I bet I'll be charged a late fee. At least I won't know about it because I CAN"T SEE IT!!!! Seriously, a multi-day outage?
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Guest    •   1232 days ago  # + 0 -
UFCU service unavailable

I have not been able to log in to UFCU over the weekend. It is frustrating as I am unable to transfer money. It is morning 4:0am an I kep getting Service not available error.
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Guest    •   1233 days ago  # + 4 -

I'm getting "this service is not available" error message.
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Guest    •   1233 days ago  # + 1 -

I can log into the main page but when I click on my account, it does not open and logs me out.
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Guest    •   1258 days ago  # + 0 -

I try to login into the desktop website version and it says it’s not safe to login
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Guest    •   1289 days ago  # + 0 -

UFCU website is down 4/2/23 (on my end), using Google Chrome browser. Timing couldn't be worse... ???? ???? ????
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