Underarmour.com Current Status

*Current Status is based on reports from UpdownRadar users and social media activity data

Website: underarmour.com

Under Armour

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 Underarmour.com status: NO ISSUES  55 comments

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Admin    •    comment pinned    #
Possibly, redirect from different versions is configured incorrectly on underarmour.com. In this case, use the links below:

http://underarmour.com    https://underarmour.com    http://www.underarmour.com    https://www.underarmour.com


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D    •   273 days ago  # 6 Feb 2024 + 0 -

Android app down
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Guest    •   309 days ago  # 1 Jan 2024 + 0 -
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It doesnt work
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Guest    •   390 days ago  # 12 October 2023 + 0 -
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not able to login to track my order
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Guest    •   451 days ago  # 12 August 2023 + 2 -
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It won't place order once I've filled in all details
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Guest    •   455 days ago  # 9 August 2023 + 5 -
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Can’t get PayPal to work. Can’t get my credit cards to work. Item I wanted sold out in the days I was fighting with the site. Downloaded the app, didn’t matter. Underarmour just plain doesn’t want my money unless I hand deliver them a bag of cash.
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Guest    •   463 days ago  # + 4 -
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Website down for days unable to purchase or use my discounts
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Guest    •   579 days ago  # + 0 -

Want to order new shoes. Place order button not working
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Gage    •   635 days ago  # + 2 -

Cant return anything I’m pretty sure they have 5yr olds running their website
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Guest    •   635 days ago  # + 1 -
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There idiots and can’t run a website
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Daph    •   695 days ago  # + 1 -

Can not place order
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Dani    •   699 days ago  # + 4 -
Ms.

Not able to checkout. Had this issues for several weeks! Called customer service and they say it was iPhone users? Anyone else having issues?
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Tamara    •   706 days ago  # + 0 -

Having issues with checkout
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Wanda    •   706 days ago  # + 0 -
Unable to check out

Still having issues with check out. I've uninstalled and reinstalled still having an issue, while the sale is on for Cyber Monday. However, this is my 3rd day with same issue along with other customers. Don't see where there is a resolution, but keep trying.

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Guest    •   707 days ago  # + 0 -
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whenever I try to order something, no matter what day or time, it always says "We're sorry that your order could not be placed. This probably happened due to a high order volume or temporary connection errors. Please wait a few minutes and resubmit your order. We won't process your payment until you successfully place your order. If you have further questions, please contact us" then you try to contact them and by the time they reply the sale is already gone.
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Jason B.    •   708 days ago  # + 0 -

How is this company still in business? Trying to order online and keep getting error.
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Sue E.    •   711 days ago  # + 0 -
Can’t place order after putting in all information

I’m having the same problem trying to checkout. I have all the information in for payment but no ability to place order. It only has a button for contact info and brings me back to that screen. I did an online chat and all she could suggest was trying a different server which I did and have the same problem. She could not place the order for me unless I was using a gift card. She said I should call customer service to have the ordered placed. Obviously I don’t want to do that and sit on hold on Black Friday.
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Mr. disappointed    •   711 days ago  # + 5 -
How do you go down on Black Friday

I have been trying to check out my order for an hour now but PayPal just circles then goes back to order. I even tried to go to credit card but there is no link to put info in. So I tried it on another phone and tablet now I am getting a different total then my original price. I am getting one total and the other tablet is a higher total for the same items and I still can’t check out.
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GL    •   714 days ago  # + 0 -
Can't check out for 2 days

Been trying to check out for 2 days but couldn't go through. I am using gift card/credit card combination for payment. I heard my friend had no problem using only credit card though..... Not sure if it's some kind tricks to stop customers from using GCs. They need to look into this matter seriously if they want a boost for BlackFriday.
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Mariya    •   750 days ago  # + 1 -

I can't check out using a gift card since yesterday.
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Mike Z    •   750 days ago  # + 0 -

Still can't check out using a gift card as of today.
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Guest    •   750 days ago  # + 0 -
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Can't check out using a gift card
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Guest    •   755 days ago  # + 0 -
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Scam need to be reported . Website down and they want a dollar for me to tell them
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Guest    •   755 days ago  # + 0 -
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Web site is a mess . Trying to find my purchases . Ever heard of tracking . What is going 9n !!!!!!!!!!
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Guest    •   758 days ago  # + 0 -
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Getting really frustrated as I haven’t been able to check out for days and the items I wanted are selling out. Spoke with customer service multiple times and all I get is “ oh well” “we can’t control that” “sucks for you”. You would think after all the years and all the money I’ve spent that they’d try and help, but they really do not care about they’re customers. The phone call I just ended with outsourced customer service confirmed that.
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Phil S.    •   758 days ago  # + 0 -

Getting really frustrated as I haven’t been able to check out for days and the items I wanted are selling out. Spoke with customer service multiple times and all I get is “ oh well” “we can’t control that” “sucks for you”. You would think after all the years and all the money I’ve spent that they’d try and help, but they really do not care about they’re customers. The phone call I just ended with outsourced customer service confirmed that.
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GE    •   761 days ago  # + 0 -

Won’t let me checkout for the past couple days
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Brooke    •   762 days ago  # + 2 -

keep saying next step, continue to contact and when you click the button, it takes you nowhere! tried multiple browsers and logging out etc...no luck. Anyone else with same isse?
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AS    •   768 days ago  # + 1 -

Says oops there’s a problem when trying to check out….been days
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Perplexed    •   775 days ago  # + 0 -

Still impossible to actually purchase something from you...might want to look into that :)
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Guest    •   777 days ago  # + 0 -
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Can't place order 600 plus in shopping cart. I am not going to keep playing this game. I need some clothes and I am going to spend it elsewhere. What a joke. I thought Under Armour was a top brand? Don't they sponsor NFL or something. Why do I see all the same complaints that no one can purchase online. I bet they lost millions by now damn.
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So    •   781 days ago  # + 0 -

Photos will not pull up on website for over a week now
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Courtney Meyer    •   792 days ago  # + 1 -

You go to check out, put payment and then it won’t let you go any further. Keeps bouncing back. I have tried 12 times now????????‍♀️ have even lost now things in my cart
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TB    •   792 days ago  # + 0 -

Can't check out. Get to step of "contact info" and nothing happens,
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Guest    •   792 days ago  # + 0 -
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Gift card not working. Checkout errors when trying to pay
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Guest    •   797 days ago  # + 0 -
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I have tried for 3 days to return an item. Website says sorry they are having problems call customer service. customer service can't get it to work to email a return label. Very frustrating.
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Becky    •   800 days ago  # + 0 -

Cannot check out with $350+ in shopping cart. Error message after submitting payment: "We're sorry that your order could not be placed. This probably happened due to a high order volume or temporary connection errors. Please wait a few minutes and resubmit your order. We won't process your payment until you successfully place your order. If you have further questions, please contact us." Currently have 6 pending transactions on my credit card but no order confirmation!
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Patty    •   809 days ago  # + 0 -

Can't check out, stuck at "Contact Information"
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Guest    •   812 days ago  # + 0 -

Cannot check out also. Sale prices revert back to normal as well.
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BW    •   814 days ago  # + 0 -

Check out still having same issues...won't work online or on their app
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BC    •   815 days ago  # + 0 -

same today, 8/13. sticks at contacts. hard to sell items this way isnt it UA?
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CG    •   817 days ago  # + 0 -

Cant check out, even if you login into your account and update contact info, Called customer services and they cant place orders either.
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person6813    •   817 days ago  # + 0 -

Can't checkout from cart, checkout flow fails at "contact info" step, as someone above mentioned
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Ghosty    •   817 days ago  # + 0 -

Same, can't check out. After selecting payment option, it gets stuck at "Continue to Contact." Stuck. Won't allow me to proceed with a large order.
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Katie    •   818 days ago  # + 0 -

Can't checkout. Spins when it says continue to contact info
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The Rock    •   819 days ago  # + 0 -

Can't checkout. Talked to support and seems like it's a known issue
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SS    •   819 days ago  # + 0 -

I cannot checkout - Payment is not working
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Alex C    •   819 days ago  # + 0 -

I cannot checkout.
Something is wrong with the cart. The page spins once I click continue to contact...
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Christopher W    •   836 days ago  # + 0 -

Apple Pay was not working the other day and now today and yesterday no payment is working from mobile site
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S    •   877 days ago  # + 0 -

Tried to place an order and the payment section for credit card was completely blank. The other payment methods (PayPal, etc.) were the only ones available
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reshu    •   970 days ago  # + 0 -

Place order won't work
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Wally wallerson    •   1031 days ago  # + 0 -

Place order button does not work
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Dawn Gorman    •   1058 days ago  # + 0 -

Trying to place an order. Wont go thru
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Bv    •   1061 days ago  # + 0 -

Place Order button says there is an error
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Wvmom    •   1097 days ago  # + 0 -

I can’t place an order on the app or the website.
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Guest    •   1240 days ago  # + 1 -

Place order button not working
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