Yodel Current Status
*Current Status is based on reports from UpdownRadar users and social media activity data
Website: yodel.co.ukYodel is one of the largest delivery companies for B2B and B2C orders, serving many of the UK's leading retailers. Find out how we can help you today.
How do you rate your experience with Yodel?
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Yodel Forum
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Admin
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Possibly, redirect from different versions is configured incorrectly on yodel.co.uk. In this case, use the links below:
http://yodel.co.uk
https://yodel.co.uk
http://www.yodel.co.uk
https://www.yodel.co.uk
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Guest
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3 days ago
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25 May 2023
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very unhappy we are told of failed deliveries and supposedly cards left..absolutely untruefully. our cameras show no sign of any such occernce.
Fedup
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25 days ago
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3 May 2023
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Parcels never arrived but Yodel delivered countrywide at 16.56
All my parcels arrived around the UK at the exact same time. Says delivered at 16.56 which is impossible bearing in mind the logistics. They were only posted last night. My customers are all looking for parcels which cannot of possibly have been delivered!
Guest
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38 days ago
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20 April 2023
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A week after parcel was despatched and 2 failed delivery dates I still do not have my package from Yodel and no tracking update for last 2 days
Guest
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113 days ago
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Parcel never turned up despite them saying they had it. 9 days later had to get a refund.
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148 days ago
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Waiting 2 weeks for a Xmas delivery and still no indication of when package will be delivered. There recent solution to the problem was for me to pick it up. Unbelievable
Guest
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161 days ago
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Parcel should have been delivered. No tracking update for several days since. No parcel.
Guest
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161 days ago
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Rude live chat operator cut me of and wouldn't give me an answer as to when I would receive my parcel
Guest
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164 days ago
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Absolutely hopeless service , will never ever use these again
Guest
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170 days ago
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Parcels not delivered. Go missing. Delivery staff bad manners. App constantly doesn't work correctly. Drivers leave parcels outside when no one is home and then they get stolen. Absolute shambles of a company.
Guest
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171 days ago
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The sender advised delivery and Yodel tracking says delivered to Collect+ but no email with the code was received. Unable to pick up the item. Over 4 hours since the alleged delivery. Use collect plus as the doorstep service is shoddy with items put in bins or delivered to less than honest proximal addresses. Suspect number-crunching spreadsheet happy execs leading the company with disconnected service metrics.
Guest
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198 days ago
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they lost my order then lost replacement now they cant find my second replacement, customer service is a joke all they do is copy and paste what they want you to hear CEO contact was even worse
Guest
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198 days ago
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Parcel out for delivery between7-9pm 2 days running and driver never arrived in time and took back to local depot
Guest
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198 days ago
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Absolute crap - not designed from the end customers point of view. Firms can 'fire and forget' thinking their delivery will be fine and its not . Other firms like DPD get it right so....
Rob G
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198 days ago
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Seems like yodel.Co.uk has disappeared from dns - mxtoolbox dns look up tool is saying it can’t find any dns servers for the domain.
Guest
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205 days ago
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they lost my first order now replacement is on day five for delivery and they can find this either
Guest
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322 days ago
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Waiting over a week for a bed. Third attempt they bring a parcel of fresh food with a different address on. Driver tried to argue that it was ours. I'm sure my son's name is not Tracey
Ron K
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327 days ago
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Disgusting service. An unreliable tracking system. Repeated promises and failures to deliver. Drivers say "Sorry we missed you. We've left you a calling card" when they never called or left any cards.
Shahab
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328 days ago
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Worst service. Buyer open item not received cases and yodel is down so i am gonna them evidence of dispatch when yodel shit is down they are just collecting money and not providing services. :(
Guest
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335 days ago
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Absolutely useless delivery company, had items stolen & got Police involved, website always crashing & why does it take 4 days from pick-up to get to Yodel hub? Won't be using sellers who use Yodel anymore.
Ann Finnigan
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337 days ago
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Delay on 18 th said wait 24 hours it is now the 25 th 7 days later, still waiting n can’t contact them.
John M
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339 days ago
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I notice Dave thinks Yodel has recovered. Not here in Hampshire. Still claiming items stuck in warehouse waiting for a driver. Two days now. No way of contacting Yodel. Looks like they have lost stuff and can't admit it...
Dave
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340 days ago
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Well done to Yodel, for recovering after the trouble great all up and running I can track my parcel again its just around the corner. Thank GOD, thanks
2 cents
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340 days ago
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Stop bloody whinging about your parcels, you impatient, self entitled grumpy bastards.
It's just a parcel. There are way bigger thing to worry about, when I get my parcel I get my parcel, no big deal. I expect the employees of this Cyber attacked company are more worried about where there next pay check is coming from.
Dave
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341 days ago
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Just heard it's a Cyber Incident, Some say, it has the hallmarks of a Ransomware Attack, I hope not, I need my urgent Parcel now, I've got no time for Cyber Donkeys, I Can't wait in all day everyday Its been 2 days waiting in and counting, with NO idea if it will arrive tomorrow. not good at all.
Guest
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341 days ago
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Poor service. Website has been down for days and no way of finding out where my package is or when it will be delivered. Lynn
Caz
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341 days ago
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Getting very frustrated .cannot track or webchat to find out where my parcel is when it's being delivered.grrr.yodel sort it out plz this is unfair to your customers.
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341 days ago
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The tracker has been down all week. really difficult to contact customer support as there are no representatives available. Shocking service
Move
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341 days ago
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Waiting on an urgent delivery, was informed delivery today, i am still waiting and I cannot track it. Abso rediculous and no communication from Yodel at all. Will my item be delivered today? I cant stay in every day- people do work and have things to bloody do
Tom
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341 days ago
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Parcel was due to be delivered Saturday, stayed in all day and night. No show, no show Sun,Mon, still nothing 3 days wasted, as already stated can't call them, no Web chat, no tracking. We all provide them with our phone No's and email but they only have 1 Tel number which is down!!!!.
Worst service ever, definitely will be checking with future retailers if they use yodel I won't be buying.
Matt
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341 days ago
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Tracking is down. can't enter my postcode int he App - says too many tries. Calling says that the service =undergoing maintenance and to use web chat try webchat and get told no one is available and try latre ... No queuing or anything.
Bob
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341 days ago
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tracking is down 502 Error second day, but expected with such crap company
J
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341 days ago
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I’ve got my drivers number and the whole system is down they are delivering but it’s all manual so you won’t be able to track unfortunately
Dave
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341 days ago
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waiting in for 2 days now, stress,,,,,, sun shining and can't go out. I'M in yodel jail.
Hashim
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341 days ago
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Yodel is still delivering and I got a mate who works for the company. All the deliveries that were being delayed should be with you. I just received my own today
Kirsty
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341 days ago
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Driver was 8 stops away from me on Saturday and then within 4mins received message to say "sorry we missed you" - they didn't miss me, they missed my whole house!! Now unable to speak to anyone via phone, webchat, app or website. Complete outage in Scotland
Bob
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341 days ago
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Yodel service is completely down internally. Drivers are struggling to map out routes manually. Utter carnage
LL
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341 days ago
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Delivered a broken tv Saturday supposed to have picked it up yesterday and deliver a new one spent all day in doors receiving no contact and no way of contacting them utterly incompetent
MI
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341 days ago
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Parcel was to be delivered on Saturday. Didn’t show. Nothing since. Must have gone bust! Too long for their system just to be “down”
KD
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341 days ago
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I'm with those who are starting to suspect Yodel has gone out of business - there's literally no way to contact them at all. I'm starting my third day of waiting for a parcel that should have been here on Saturday.
CC
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341 days ago
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Have Yodel gone under? No tracking for days, no webchat and no delivery. Something doesn’t seem right
Sue
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341 days ago
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I'm also waiting for a phone from Virgin, should have been delivered on the 18th. It was showing on Yodel's tracking, that it was at the Depot.
RD
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341 days ago
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Has this company actually gone to the wall? Would explain why their web-site is down for days.
S h
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341 days ago
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Yodel system is down I work for them, no tracking no scanners, complete blackout on the entire system, drivers working to deliver what they can but with no scanners or tour optimers, not the drivers faults
Guest
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341 days ago
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Absolutely a joke of a company website and app constantly crashing no one answers phone etc the regulator should close them down its also time that companies that use them should have to tell you before you purchase anything of them as constantly have problems late or stolen items= 0 out of 100 as a company
Michael I
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341 days ago
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I ordered my parcel to be re delivered today, no communication from Yodel, website down. Stayed in all day bare 20
Minutes and guess what, arrived home to find the dreaded green card under my door! Can't speak to anyone on the chat or phone. I've told the company that I won't be ordering from them again as they use Yodel.
Tyler
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341 days ago
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Virgin. Mobile is using Yodel .phone due today. Website down with 502 Bad Gateway showing. Yodel is now operating like the UK. Useless and NO communication to any customer just like the airlines.
David
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342 days ago
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I worked for Yodel long before they became Yodel! Back then it was a standing joke with staff that they had so many Mucked (being polite) deliveries and new drivers were instructed by "veterans" how to spot parcels worth pinching. I lasted three days before customer abuse drove me away. I know a couple of their drivers locally and nothing much has changed! They should be driven out of business!
2 cents
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342 days ago
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Bought something on eBay, Yodel tracking says it's at the depot, and it should have arrived by [last] Saturday. The site says that due to technical issues their telephone operatives aren't available and tracking isn't working, anyway! so it looks like Yodel isn't delivering at all......
Mark H
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342 days ago
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I will be asking anyone I order from whether they use Yodel as a courier. If they do use them then I will look elsewhere for my order.
hamza
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342 days ago
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Fix your website absolutely poor service and ungrateful service. If your always having these on going issues I would suggest your company should stop taking orders. Instead give it to better companies such as EVRI, DPD ETC. EVERYONE DESERVES THEIR PARCELS FOR THE LACK OF TIME THEY WAITED SO LONG FOR.
shaz
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342 days ago
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maybe they have sacked all their drivers just because the tracking is down doesnt mean we dont get our parcels very annoying
JW
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342 days ago
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Tracking down, web chat not working and phone support says “not available”.
Greaves
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342 days ago
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Parcel should have arrived 17th June now 20th still waiting and website has been down since Friday and you can't get through to anyone disgraceful crap company
J R C
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342 days ago
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Same situation as others. Delivery due Saturday. Monday now, still no delivery, and tracking is not working. Totally frustrating.
Lisa
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342 days ago
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My parcel was out for delivery yesterday (due date on app Monday). It never turned up. I checked the tracking this morning and during the day, I noticed the same parcel showed up twice on the Active section, once refreshed the duplicate disappeared. When clicking on to track and see any update information nothing happened. I phoned the automated service and my parcel couldn't be tracked at all. Instead of using the app I clicked on the tracking link from the seller of my parcel to Yodel tracking page and it just came up with Error 405 gateway (something like that anyway). By looks of it, it must be something to do with their server maybe ????♀️
Gem
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342 days ago
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Parcel was out for delivery yesterday, didn't arrive and no update and the site is down today. Very annoying!
Jacq
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343 days ago
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504 bad gateway since 7am. Parcel was due Thursday. Totally ruined my daughters 21st birthday today. Horrendous company.
Guest
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343 days ago
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Contacted Yodel customer services and was told parcel was arriving the same day. Waited all day and nothing. Still doing know when it's arriving but now 2 days delayed.
Jen
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353 days ago
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Tracking is not working??
Driver has been on 4 remaining deliveries for 2 hours. Parcel is so late. I'm having ti wait till 9pm. But nothing is coming !
Teresa Murray
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404 days ago
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My postcode isn't recognised on tracking. An flashes on off no details where parcel is .
Guest
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436 days ago
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Can’t login or track with tracking number. Useless customer service
Guest
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493 days ago
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I have never come across a worse company than Yodel and I have had a few deliveries, believe me! Had I known that Cotswolds uses this service I would have never agreed to home delivery. My delivery date was due 2 days ago but no goods have been received as of yet. Their tracking system is not updated which renders it complely us
Elizabeth Brown
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526 days ago
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My parcel was supposed to be delivered on the 15th Dec not arrived 3 day’s needed this parcel for my holiday’s on the 21st.
Yodel cowboys boycott them
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533 days ago
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My yodel delivery not happened for 3 weeks.
Worst company ever, can't get to talk to anyone and no-one on chat want to do anything.
This is a useless company. A delivery company that doesn't deliver, would be funny if it wasn't true.
We should all boycott sellers using yodel, it will send a strong message to these cowboys
Jean
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546 days ago
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Can't track, just saying something went wrong our end. It's been like this for a few days now
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