Moonpig.com Current Status

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 Moonpig.com status: NO ISSUES  40 comments

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Possibly, redirect from different versions is configured incorrectly on moonpig.com. In this case, use the links below:

http://moonpig.com    https://moonpig.com    http://www.moonpig.com    https://www.moonpig.com


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Guest      172 days ago  # 27 June 2025 + 0 -

E card ordering option not showing.
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Guest      175 days ago  # 24 June 2025 + 0 -

Blocked from Moonpig website. This was at the bottom of the page:
Cloudflare Ray ID: 954d538b981ed962
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Guest      176 days ago  # 23 June 2025 + 0 -

Won’t allow me to pay for basket contents. Inspired me to calculate postage or continue shopping. I want to pay!!!!!
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Guest      551 days ago  # 13 June 2024 + 0 -

I select my card but there is no payment screen!!
Clicked on everything, but payment screen doesn’t appear
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Guest      552 days ago  # 12 June 2024 + 0 -
Wont take card payment

Can order but then when I get to payment page I put my details in and it says error paying. Have tried multiple cards and still says error processing, contact bank. Cards are working fine on other sites/in shops etc. What's going on?!
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Guest      599 days ago  # + 1 -

Site will not let me add or edit an address
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Guest      684 days ago  # + 0 -

I cannot order a card without setting up an account, but the site does not give me the option of creating an account.
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Guest      695 days ago  # + 1 -

Why can you not send e cards,tried on app and website and nothing ????
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Guest      773 days ago  # + 0 -

Problem with it not responding And not adding my order to my cart /checkout ?
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Guest      789 days ago  # + 0 -

Coming up with an error message “ooops, something is not quite right” when trying to add an address. I’ve used this address plenty of times
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Guest      812 days ago  # + 1 -

Getting an Ed_11 error when trying to add card to basket. Frustrating!
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Guest      813 days ago  # + 0 -

I cannot log in to my account and do not receive the password reset emails
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Guest      814 days ago  # + 1 -

Upload error on app and website [ed_11]
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Guest      864 days ago  # + 0 -

Link sent to me via e-mail to get 20% off not working - can't type in the log in box.
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Guest      872 days ago  # + 0 -

Moon pig has been down for 2 days
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Guest      878 days ago  # + 0 -

Fed up with Moon pig getting worse going to funky pigeon
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Guest      939 days ago  # + 0 -
Won't upload to basket

Trying to personalise a card for daughters birthday but it won't upload to basket. Been trying on and off 48hrs thought it was my Internet connection. But now I think the app is glitchy.
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Guest      953 days ago  # + 0 -

Tried for 4 hours to add a photo upload card to my basket. Asked for help twice on live chat complete waste of time. Extremely unhelpful and made me wait ages. Very disappointed
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Guest      978 days ago  # + 0 -
Regular e-card failures.

E-card defaults to standard card when adding to basket - multiple attempts so have just given up as this is a problem every time I try to place an e-card order. As a long time user I am fed up with the random success rate of placing any Moonpig order recently.
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Guest      981 days ago  # + 0 -

Payment confirmation keeps freezing
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Guest      987 days ago  # + 0 -

Won't add personalised card to basket. Been trying for 2 days; have even changed card but same error code appears
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Guest      994 days ago  # + 0 -

Can’t get into the basket
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Guest      1051 days ago  # + 0 -

Cannot sign in on app
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Guest      1052 days ago  # + 12 -

Keep getting ED_31 error when attempting to finalise personalisation.
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Guest      1060 days ago  # + 1 -

Keep getting ED31 error when trying to add my card to the basket so annoying ????
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Guest      1080 days ago  # + 0 -
Moonpig keeps freezing

I have been trying all day to select a card for my son for his birthday in 2 days time. The site keeps freezing and my card keeps copying the birthday message and when I change it, it won't save and then freezes again. I have never had problems before. I don't have time now to even buy a card as I'm working shifts now.
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Guest      1082 days ago  # + 6 -

Trying to add card to basket and get message..... Upload Error there was a problem adding the item to the basket (ED_31)
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Guest      1157 days ago  # + 0 -

After spending alit of time coming up with a personalised ecard for my nephew I was unable to purchase it on time for his birthday. I was unable to find out what the error message meant or, as it came to the weekend find help. Not impressed.
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Guest      1186 days ago  # + 0 -

It's absolutely annoying because it's just not working properly and it's taking so much time going round and round in circles trying to place an order.!!
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Guest      1220 days ago  # + 0 -

It won't load personalisation tool.
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Guest      1271 days ago  # + 0 -

Trying to process my order but won't let me send my order through it coming up with an error to process my order
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Guest      1285 days ago  # + 0 -

Trying to do dads day card for days keep getting there's a problem
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Guest      1286 days ago  # + 0 -

Not loading app page can’t get on the app at all been like this for a week that I’ve noticed
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Guest      1289 days ago  # + 0 -

App not loading at all, can’t personalise on website
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Guest      1289 days ago  # + 0 -

I'm getting oops there's a problem try again
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Guest      1332 days ago  # + 0 -

I am getting ooooops there is a problem at check out also!!!
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Guest      1333 days ago  # + 0 -

I am getting ooooops there is a problem at check out!!
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Guest      1334 days ago  # + 0 -

I try to place the order where it says calculate postage and it says there is a problem but does not say what
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Guest      1377 days ago  # + 0 -

When typing out my own message, it keeps freezing, I'm unable to write my message or go any further
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Guest      1406 days ago  # + 0 -

Keep getting kicked out
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