Moonpig.com Current Status

*Current Status is based on reports from UpdownRadar users and social media activity data

Website: moonpig.com

Please select which country you want to shop from

Report an issue
Forum & Comments (40)


How do you rate your experience with Moonpig.com?

☆ ☆ ☆ ☆ ☆

Server status information has just been updated.
Check again     What to do if the site is unavailable?


Is Moonpig.com down today December, 2025?

Find out if Moonpig.com is working normally or is there a problem today

 Moonpig.com status: NO ISSUES  40 comments

Moonpig.com problems for the last 24 hours


Moonpig.com not working?

Website is down, not accessible or buggy?

I have a problem with Moonpig.com    or join Reddit-like issues discussion


Most reported problems

Not determined.



Forum & Comments

Tips? Frustrations? Share them with other site visitors:

Admin    •    comment pinned    #
Possibly, redirect from different versions is configured incorrectly on moonpig.com. In this case, use the links below:

http://moonpig.com    https://moonpig.com    http://www.moonpig.com    https://www.moonpig.com


tell us about today's failures without registering
no identification required
comments with obscene language and insults will be deleted
You typed 0 characters

Guest    •   172 days ago  # 27 June 2025 + 0 -
★ ☆ ☆ ☆ ☆

E card ordering option not showing.
Problem with this comment? Report it!

Guest    •   175 days ago  # 24 June 2025 + 0 -

Blocked from Moonpig website. This was at the bottom of the page:
Cloudflare Ray ID: 954d538b981ed962
Problem with this comment? Report it!

Guest    •   176 days ago  # 23 June 2025 + 0 -

Won’t allow me to pay for basket contents. Inspired me to calculate postage or continue shopping. I want to pay!!!!!
Problem with this comment? Report it!

Guest    •   551 days ago  # 13 June 2024 + 0 -

I select my card but there is no payment screen!!
Clicked on everything, but payment screen doesn’t appear
Problem with this comment? Report it!

Guest    •   552 days ago  # 12 June 2024 + 0 -
Wont take card payment

Can order but then when I get to payment page I put my details in and it says error paying. Have tried multiple cards and still says error processing, contact bank. Cards are working fine on other sites/in shops etc. What's going on?!
Problem with this comment? Report it!

Guest    •   599 days ago  # + 1 -

Site will not let me add or edit an address
Problem with this comment? Report it!

Guest    •   684 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

I cannot order a card without setting up an account, but the site does not give me the option of creating an account.
Problem with this comment? Report it!

Guest    •   695 days ago  # + 1 -

Why can you not send e cards,tried on app and website and nothing ????
Problem with this comment? Report it!

Guest    •   773 days ago  # + 0 -
★ ★ ☆ ☆ ☆

Problem with it not responding And not adding my order to my cart /checkout ?
Problem with this comment? Report it!

Guest    •   789 days ago  # + 0 -

Coming up with an error message “ooops, something is not quite right” when trying to add an address. I’ve used this address plenty of times
Problem with this comment? Report it!

Guest    •   812 days ago  # + 1 -

Getting an Ed_11 error when trying to add card to basket. Frustrating!
Problem with this comment? Report it!

Guest    •   813 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

I cannot log in to my account and do not receive the password reset emails
Problem with this comment? Report it!

Guest    •   814 days ago  # + 1 -

Upload error on app and website [ed_11]
Problem with this comment? Report it!

Guest    •   864 days ago  # + 0 -

Link sent to me via e-mail to get 20% off not working - can't type in the log in box.
Problem with this comment? Report it!

Guest    •   872 days ago  # + 0 -

Moon pig has been down for 2 days
Problem with this comment? Report it!

Guest    •   878 days ago  # + 0 -

Fed up with Moon pig getting worse going to funky pigeon
Problem with this comment? Report it!

Guest    •   939 days ago  # + 0 -
Won't upload to basket

Trying to personalise a card for daughters birthday but it won't upload to basket. Been trying on and off 48hrs thought it was my Internet connection. But now I think the app is glitchy.
Problem with this comment? Report it!

Guest    •   953 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Tried for 4 hours to add a photo upload card to my basket. Asked for help twice on live chat complete waste of time. Extremely unhelpful and made me wait ages. Very disappointed
Problem with this comment? Report it!

Guest    •   978 days ago  # + 0 -
Regular e-card failures.

E-card defaults to standard card when adding to basket - multiple attempts so have just given up as this is a problem every time I try to place an e-card order. As a long time user I am fed up with the random success rate of placing any Moonpig order recently.
Problem with this comment? Report it!

Guest    •   981 days ago  # + 0 -

Payment confirmation keeps freezing
Problem with this comment? Report it!

Guest    •   987 days ago  # + 0 -

Won't add personalised card to basket. Been trying for 2 days; have even changed card but same error code appears
Problem with this comment? Report it!

Guest    •   994 days ago  # + 0 -

Can’t get into the basket
Problem with this comment? Report it!

Guest    •   1051 days ago  # + 0 -

Cannot sign in on app
Problem with this comment? Report it!

Guest    •   1052 days ago  # + 12 -

Keep getting ED_31 error when attempting to finalise personalisation.
Problem with this comment? Report it!

Guest    •   1060 days ago  # + 1 -

Keep getting ED31 error when trying to add my card to the basket so annoying ????
Problem with this comment? Report it!

Guest    •   1080 days ago  # + 0 -
Moonpig keeps freezing

I have been trying all day to select a card for my son for his birthday in 2 days time. The site keeps freezing and my card keeps copying the birthday message and when I change it, it won't save and then freezes again. I have never had problems before. I don't have time now to even buy a card as I'm working shifts now.
Problem with this comment? Report it!

Guest    •   1082 days ago  # + 6 -

Trying to add card to basket and get message..... Upload Error there was a problem adding the item to the basket (ED_31)
Problem with this comment? Report it!

Guest    •   1157 days ago  # + 0 -
★ ★ ☆ ☆ ☆

After spending alit of time coming up with a personalised ecard for my nephew I was unable to purchase it on time for his birthday. I was unable to find out what the error message meant or, as it came to the weekend find help. Not impressed.
Problem with this comment? Report it!

Guest    •   1186 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

It's absolutely annoying because it's just not working properly and it's taking so much time going round and round in circles trying to place an order.!!
Problem with this comment? Report it!

Guest    •   1220 days ago  # + 0 -

It won't load personalisation tool.
Problem with this comment? Report it!

Guest    •   1271 days ago  # + 0 -

Trying to process my order but won't let me send my order through it coming up with an error to process my order
Problem with this comment? Report it!

Guest    •   1285 days ago  # + 0 -

Trying to do dads day card for days keep getting there's a problem
Problem with this comment? Report it!

Guest    •   1286 days ago  # + 0 -

Not loading app page can’t get on the app at all been like this for a week that I’ve noticed
Problem with this comment? Report it!

Guest    •   1289 days ago  # + 0 -

App not loading at all, can’t personalise on website
Problem with this comment? Report it!

Guest    •   1289 days ago  # + 0 -

I'm getting oops there's a problem try again
Problem with this comment? Report it!

Guest    •   1332 days ago  # + 0 -

I am getting ooooops there is a problem at check out also!!!
Problem with this comment? Report it!

Guest    •   1333 days ago  # + 0 -

I am getting ooooops there is a problem at check out!!
Problem with this comment? Report it!

Guest    •   1334 days ago  # + 0 -

I try to place the order where it says calculate postage and it says there is a problem but does not say what
Problem with this comment? Report it!

Guest    •   1377 days ago  # + 0 -

When typing out my own message, it keeps freezing, I'm unable to write my message or go any further
Problem with this comment? Report it!

Guest    •   1406 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Keep getting kicked out
Problem with this comment? Report it!


Other websites recently down:

 

Bsnl.co.in down
 

Aimoo.com down
 

Curiouscat.me down
 

Inoreader.com down
 

Licindia.in down