Marcus.com Current Status

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Website: marcus.com

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Forum & Comments (72)


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 Marcus.com status: NO ISSUES  72 comments

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Forum & Comments

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Admin    •    comment pinned    #
Possibly, redirect from different versions is configured incorrectly on marcus.com. In this case, use the links below:

http://marcus.com    https://marcus.com    http://www.marcus.com    https://www.marcus.com


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er    •   96 days ago  # 29 July 2024 + 0 -
re

CUSTOMER SERVICE +1 (805)-3O8 OO4O PHONE NUMBER +1 (805)-3O8 OO4O
CUSTOMER SERVICE +1 (805)-3O8 OO4O PHONE NUMBER +1 (805)-3O8 OO4O
CUSTOMER SERVICE +1 (805)-3O8 OO4O PHONE NUMBER +1 (805)-3O8 OO4O
CUSTOMER SERVICE +1 (805)-3O8 OO4O PHONE NUMBER +1 (805)-3O8 OO4O
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Guest    •   204 days ago  # 12 April 2024 + 0 -
★ ☆ ☆ ☆ ☆

Always down. Very unreliable. Not sure I can trust them with my money any more.
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Jo Webb    •   262 days ago  # 14 Feb 2024 + 2 -
Cannot make transfer to external account


We're having some technical issues
We know this isn’t the screen you were expecting, but a website error is getting in the way at the moment. Please check back in a few hours – our team is working on a solution.
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Heidi    •   305 days ago  # 2 Jan 2024 + 0 -
Cannot open CD account

Marcus Bank: We're having some technical issues
We're having some technical issues
We know this isn’t the screen you were expecting, but a website error is getting in the way at the moment. Please check back in a few hours – our team is working on a solution.
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krb    •   330 days ago  # 8 December 2023 + 0 -

login page goes to a blank
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Guest    •   375 days ago  # + 0 -
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POS technical error!
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Guest    •   413 days ago  # + 0 -
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Well over a week and still cannot login to account
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Joshua    •   416 days ago  # + -1 -
Marcus: We're having some technical issues

We're having some technical issues
We know this isn’t the screen you were expecting, but a website error is getting in the way at the moment. Please check back in a few hours – our team is working on a solution.
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Guest    •   440 days ago  # + 0 -
★ ★ ☆ ☆ ☆

I switched my modem to Verizon Wireless. I get a message that about my server. How do I fix that?
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Bob D.    •   458 days ago  # + 3 -

Get home page but when tap on log in screen never comes up to log in. Just a black page.
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Kv    •   465 days ago  # + 0 -

Get home page but when tap on log in screen never comes up to log in. Just a black page.
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M M    •   466 days ago  # + 0 -

Get home page but when tap on log in screen never comes up to log in. Just a black page.
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Thana Thanapal    •   486 days ago  # + 0 -

I withdraw money not receive in bank account
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Guest    •   521 days ago  # + 0 -

No login page past 3 days. Customer service unaware of any problems.
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Guest    •   555 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

WEBSITE UP BUT NOT ABLE TO SEE ANY NUMBERS/DOLLARS WHEN YOU CLICK INSIDE ACCOUNTS. IT IS ALL BLANK. SAME PROBLEM FOR 2 DAYS NOW.
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Guest    •   597 days ago  # + 0 -
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Very unprofessional. Even the supervisor can't get me logged in.
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David    •   597 days ago  # + 0 -
MARCUS IS LOST

I am a Marcus.com customer and I am having the same problem as the last customer, every time I try to log in to Marcus.com I get redirected to a page that says that they are only accepting accounts in the US......I have had a GM card for 10 years and have never had a problem. I can't even make a payment on my account.
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Guest    •   648 days ago  # + 0 -
★ ★ ☆ ☆ ☆

Unable to login. Customer service couldn't help. Waiting for technician to contact me. I need to conduct urgent business. Just getting a run around and no real answers or help.
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Michelle    •   669 days ago  # + 0 -
Only available in the U.S.

When trying to log in to Marcus.com, it redirects me to a page that states they are only accepting accounts in the United States. Well I'm in the United States. Hello.
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Nell    •   672 days ago  # + 0 -

Can't login - not receiving the text message to authenticate
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Jwk    •   677 days ago  # + 0 -

Marcus web site down all day
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Iola    •   682 days ago  # + 0 -

cannot log in to pay account. There is no Log Into Your Account.
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karen    •   685 days ago  # + 0 -

Can't log in

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Guest    •   689 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Site still shows they are having technical difficulties and to check back later. This has been going on for 4 days now and I can't get anyone to speak with. Left my number for a call back...still nothing.
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Michele    •   716 days ago  # + 0 -
Can't log in

I can't log on to my GM credit card!! This keeps happening over and over. I get an error message saying only available in the US. I am a US customer. This is unacceptable.
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Guest    •   722 days ago  # + 0 -
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very difficult to log in, please provide viable link
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sue    •   725 days ago  # + 0 -

can't login. Keeps refusing my password which I have used many times before
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Guest    •   727 days ago  # + 0 -
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App wont let me download it.
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Guest    •   729 days ago  # + 0 -
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Tech problems.
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Kaminski    •   746 days ago  # + 0 -

Site is down as everyone is leaving to put savings into Santander.NOT MAINTENENCE.
Keep up with market Marcus...
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Dara    •   746 days ago  # + 0 -

23:40 17th Oct 2022:
Sorry, we're carrying out routine maintenance
Our website is temporarily unavailable while we carry out some routine maintenance. We’ll be back up and running in the early hours of this morning.
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Mrs Lofthouse    •   749 days ago  # + 0 -

Trying to transfer money to nominated account and keep getting message that there's a problem.
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Mrs Edwards    •   754 days ago  # + 0 -

Trying to transfer money out to nominated bank account and it comes up that there is an error?
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Guest    •   762 days ago  # + 0 -
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Not working at sign up
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Guest    •   788 days ago  # + 0 -
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SUCKS !!
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Guest    •   796 days ago  # + 0 -
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Electronic billing account. Log in doesn't work, 800 number is ALWAYS busy.
We're here to help: 1-833-773-0988
24 hours a day / 7 days a week
Nope.
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IP    •   819 days ago  # + 0 -

M is just spinning 2 different computers 2 different accounts. Marcus says their website is OK. Ridiculous. Im pulling my money out
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JDS    •   850 days ago  # + 0 -

Can't get to the log-in page from marcus.com, tried for 2 days now, what's up?
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B E    •   858 days ago  # + 0 -

Can't login. Have requested a password reset and it just spins!
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John Snyder    •   876 days ago  # + 0 -

What is wrong with the website that I can't log in???
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Jim Fallows    •   892 days ago  # + 0 -

Marcus bank has been hit with something, its been like this for weeks, i have to use their app on my phone, which i don't like.
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Linda Benecchi    •   899 days ago  # + 0 -

This is BEYOND FRUSTRATING! CANNOT LOG IN TO MY ACCOUNT!
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Guest    •   909 days ago  # + 0 -
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Can't login a pain in the ass need to get a new web site.thaking about getting a new card from another bank.I rate your service as. 0
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Oscar    •   914 days ago  # + 0 -

Can not login to my account for the last three days someone needs to get fired or get this website working.
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Guest    •   920 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Worked for 2 months to login finally called in rep was no help had over $2000 in Gm dollars very happy to close all ties with marcus
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Corky    •   922 days ago  # + 0 -

Website and app no working
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Guest    •   936 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

1. I cannot log into my credit card account to see my charges.
2. I set up an account at the beginning of March on the website. I keep getting letters and notices to set up my account.
3. When I received my new card with a new number at the end of February I activated it by phone. It was NOT activated and caused all sorts of PROBLEMS which took DAYS to unravel.
What is WRONG over there? It can't be your first day after a month and a half!!!!!!
This is TERRIBLE service! What the heck???
Lucy K. Slater
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Kathy    •   948 days ago  # + 0 -

Have tried now for 4 days ... I still cannot set up my account. I cannot get past the page where it says to continue.
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Kathy    •   952 days ago  # + 0 -

Have been trying to set-up a new account for over a week and I cannot get past the page where it says continue after I put in all my info. HELP
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Bill    •   954 days ago  # + 0 -

Can't log in, website response spotty, screens come up blank if they come up...so frustrating!!
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Guest    •   957 days ago  # + 0 -
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They lied and told me they weren't having an issue and they are.
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Guest    •   957 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Horrible site. Very glitchy and says not working, check back later. Passwords work and then the site does NOT recognize my password. I need to set up payments and your site is down; then up, then down in only 30 seconds. This is one of the worst sites that I have used in years. Please FIX IT!!!!
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Guest    •   962 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Cannot get on the website to pay a bill for almost a month now...called two different times and on the phone over an hour and still cannot get the issue resolved.
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Guest    •   964 days ago  # + 0 -
★ ★ ★ ★ ☆

I loved my GM card. Will probably have to cancel since they changes to this company. I can’t get service to pay my bill. If it’s late they will want to charge a late fee. Horrible!
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Guest    •   977 days ago  # + 0 -
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Doesn't work
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Guest    •   982 days ago  # + 0 -
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the worst !!!! just a total joke of a company !!!!
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Guest    •   983 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Taking too long to log in for new customers, should of been set up this should be a smooth transition for gm customers. This is very unorganized.
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Frank    •   999 days ago  # + 0 -

been trying for three days to open a new account at marcus; doesn't accept my password or reset password. doesn't give you a security code to reset your password in e mail.
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Kari    •   1011 days ago  # + 0 -

Website has not worked since Sunday
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Gaynor    •   1050 days ago  # + 0 -

App and website down - cannot contact by phone. Can we get an update soon please......
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j.    •   1050 days ago  # + -1 -

can't access on laptop
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Fran    •   1050 days ago  # + 0 -

Attempted many times today and looks like they are down. Pretty poor for a bank if you ask me
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Gaz    •   1050 days ago  # + 0 -

wait 30 minutes and try logging in again. sometimes if i put the incorrect p/w once or twice. it freezes you out for a while.
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John    •   1050 days ago  # + 0 -

Unable to login using correct details
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Debbie    •   1054 days ago  # + 0 -

Can't log in.... Presents a "Thanks for your interest" and a "contact us" message when I've input my password
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Fred Fagan    •   1096 days ago  # + 0 -

cant log in ???
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Guest    •   1121 days ago  # + 0 -

Can't log in again !!!!!
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mbk    •   1159 days ago  # + 0 -

Can't log in
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Gary    •   1190 days ago  # + 0 -

App not functioning
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Guest    •   1278 days ago  # + 0 -

Can log in but can't make any online banking transactions. When try to submit the transaction, get a message saying they are having technical problems and to try again in a few hours. This has been going for days
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jmhg    •   1291 days ago  # + 0 -

unable to access marcus website. Try to login to account and screen blank
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bJack    •   1293 days ago  # + 0 -

unable to log-in at Marcus.com, no problem accessing from app
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