Kaiserpermanente.org Current Status

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Website: kaiserpermanente.org

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 Kaiserpermanente.org status: NO ISSUES  126 comments

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Admin       comment pinned    #
Possibly, redirect from different versions is configured incorrectly on kaiserpermanente.org. In this case, use the links below:

http://kaiserpermanente.org    https://kaiserpermanente.org    http://www.kaiserpermanente.org    https://www.kaiserpermanente.org


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Rebecca Golembek      54 days ago  # 24 Feb 2024 + 0 -

Keep saying maintenance is being done
Not been able to log on since yesterday afternoon
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Guest      58 days ago  # 19 Feb 2024 + 0 -

Insane premium hikes!!!
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Amparo Cassell      70 days ago  # 8 Feb 2024 + 0 -

Unable to log in- it’s on loading page does not open
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Michael      73 days ago  # 5 Feb 2024 + 0 -
Can't access any Kaiser page - Forbidden

Getting "Fobidden" error when trying to log into Kaiser Permenante. Can't even get to the basic home page much less my login page. No browser works. I get in with my iPhone App
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Anne      77 days ago  # 1 Feb 2024 + 0 -

Forbidden, cannot even look at website. Site was working for me earlier today
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Sabrina      82 days ago  # + 0 -

Getting the forbidden error when trying to log into the website.
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Tom      104 days ago  # + 0 -

Forbiden
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Theresa      115 days ago  # + 0 -
page not loading and redirecting to a different link

This is the link that comes up no matter what KP.org extention I tried. https://healthy.kaiserpermanente.org then the only thing that loads is the word "Forbidden" in the upper left corner. I tried all KP links.
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Guest      155 days ago  # + 0 -

The site will not let me sign in for a video call, now I missed it
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Georgia      155 days ago  # + 0 -

My app is not working for video how com
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Dawn      195 days ago  # + 2 -

I keep getting Forbidden error.
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Patricia      234 days ago  # + 0 -

I get forbidden error.
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Guest      260 days ago  # + 1 -

sorry we're having techinical difficulties
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Bethie      265 days ago  # + 5 -
FORBIDDEN msg when tying to sign on KP.ORG

cannot log into KP.OR even with all of the above options ADMIN provided. each one same response "Forbidden" that's it. nothing else. was wroking earlier today, but now nothing.
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Mark N.      285 days ago  # + 3 -
KP.org says "Forbidden"

Going to kp.org via my Firefox and Edge browsers returns a single word on the page load: Forbidden. That's it. No html coding on the page, no "site is currently undergoing maintenance" kind of message, just "Forbidden."
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SP      343 days ago  # + 3 -
Access forbidden

Can't log in from either Chrome or app. Chrome says "forbidden", and app says "Cannot connect to Kaiser Permanente. Please try again later." This issue has been going on for over a month. - May 11, 2023
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G. Yap      344 days ago  # + 0 -

I can not login today (5/9/2023) is says forbidden.
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Geoff      364 days ago  # + 1 -

Won’t let me sign in
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Alex      364 days ago  # + 0 -

Can’t sign in :( down for the last hour
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AJ      364 days ago  # + 0 -

Wont let me sign in
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Sandr      377 days ago  # + 3 -

Site loads but when you try to sign in, it doesn't work.
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Ken      377 days ago  # + 4 -

The website is down all day. Just keep loading and loading. When will Kaiser fix it.
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Dawn B      377 days ago  # + 1 -

Website loads and loads but will not let me get to the sign in page
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Rich Tuttle      410 days ago  # + 0 -
Do Kaiser Senior Managers Even Care? No One Home!

Think this website is the worst - routine broken links, convoluted messaging process, documents not uploaded, many care providers listed I've never seen, scheduling applet makes care decisions instead of care providers, frequently slow to load or does not load at all - scheduling a nightmare.
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Guest      414 days ago  # + 0 -

Slow. Slow. Really slow in recent days.
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Peggy Patrick      421 days ago  # + 0 -
Action Required

It says Action Required. Update account. Nothing to update. Will not allow me to send my doctor a message or schedule an appointment. It us the same on both elderly parents accounts.
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Guest      429 days ago  # + 0 -

Routinely unable to access pages, even though I have fios speed internet.
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Elizabeth      469 days ago  # + 1 -

I get in the app but then everything I click on says "this feature is unavailable"
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Barbara      470 days ago  # + 0 -
access denied

Can log on but cannot get test results, check appointments, or anything else. Says "access denied." Won't even let me log OFF without saying access denied.
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Guest      474 days ago  # + 0 -

says We're sorry, but we're having technical difficulties stupid website with terrible IT staff who don't know how to run essential websites
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Guest      499 days ago  # + 0 -

Website won't work can't send a message to my doctor customer service line isn't answering the phone says they'll call me back it's been 15 minutes every time I call it says I'm on hold I'll be a call back in 10 to 15 minutes 50 minutes. No access to anyone for my medical care 2 days to decide whether to get rid of Kaiser Permanente looking like you guys aren't going to be my choice for next year
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Pauline cook      517 days ago  # + 0 -

My email said a had a message but I can’t get into it????
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Velta Kadlecek      538 days ago  # + 0 -

Been trying to schedule an appt. for my husband. I get as far as select a.reason
and no reasons come up. Very frustrating.
Tried for 3 days and nothing. FIx it
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Sam      538 days ago  # + 0 -

Have never been able to log into app. And the website kicks me off anytime I try to go to service I need. I can't evergreen get my Chart set up, and they want it set up.
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Guest      588 days ago  # + 0 -

I cannot complete a pharmacy order. Often, I cannot log in. I have had to change my password at least 4 times recently I cannot reach my doctor.This has been happening for at least a month.
i have been a Kaiser patient for at least 40 years. I would leave now but I am 90 years old and I value the care I have received.
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Guest      596 days ago  # + 0 -

WEBSITE DOWN!! fire the tech support
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Janel      596 days ago  # + -1 -

I have been getting error messages for months despite uninstalling and reinstalling the app, and restarting my phone. When I log in it says the page you are trying to access is no longer available. This happens on both the Kaiser Permanente Health and Fitness app as well as the My Doctor Online in Cal app.
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Joan      598 days ago  # + 0 -

Unable to login via app or iPad. I’ve used different browsers but get the same error message. I cannot log in using the MyDoctor App on my Android phone. I received a notice on the iPhone app that the site was down.
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Linda Nellessen      598 days ago  # + 0 -

can't log in
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johndkohler      598 days ago  # + 0 -

cannot log in
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No Care Kaiser      598 days ago  # + 0 -

so hundreds of thousands of people can not get onto Kaiser and that is just in SD County, where can I sign up to get paid and not do my job
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Dana      598 days ago  # + 0 -

Yesterday my husband was unable to complete a pharmacy order on his Kaiser account. Today I am totally unable to login to make a much needed medical appointment. We both use current MACs
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dissatisfied      598 days ago  # + 0 -

a disgrace that I cant log in
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arik      598 days ago  # + 0 -

can't login. trying to see test results also. system error in app and on site
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Kiwi      598 days ago  # + 0 -

Unable to login and see my blood test results!
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Guest      598 days ago  # + 0 -

I have multiple medical problems and have received timely and expert care.
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Pissed of patient      598 days ago  # + 0 -

Unable to log on for several days now. Uninstalled app, no luck. Website is the same error code.
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LH      598 days ago  # + 0 -

can't access account through app or desktop. same error message. got an email saying important allergy test results are ready, and i can't even see them.
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winnie      598 days ago  # + 0 -

Unable to login both app and online here
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Meghan      598 days ago  # + 0 -

Unable to login also on app and online. Uninstalled and reinstalled. Cleared cookies etc still no luck.
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Barb Armstrong      626 days ago  # + 0 -

Keep getting run time error when trying to order home covid tests.
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Guest      627 days ago  # + 0 -

bad.
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Max S      641 days ago  # + 1 -

Can’t reset password it says “We’re sorry, but we’re unable to complete your request right now. Try again later.” It’s been like this for a month!!!! How am I supposed to get care and I’m paying money for this crap. Should be illegal.
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Susan Sanford      658 days ago  # + 0 -

"Thanks for my patience"?

I'm not patient. I have two issues, and with the website outage, I have no options for asking questions other than going to urgent care. I basically avoid taking care of my health because communicating with Kaiser is an obstacle course - the website is down as much as it is working:
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Mama2019      660 days ago  # + 0 -

My doctor app is denying access too
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Lori      660 days ago  # + 0 -

Getting the message “We apologize for any inconvenience, but we are currently experiencing technical issues. Please try again later” since Friday. Automated phone pay also not working. Spoke to a live person on Saturday who said the system is down. Not good. In Mid-Atlantic states region.
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Lance      660 days ago  # + 0 -

Can't pay my premium bill. Error is: "We apologize for any inconvenience, but we are currently experiencing technical issues. Please try again later" when kp.org switches to service.healthplan.com. It's been at least 4 days with the site being down AND the 1-844-524-7370 premium bill pay site down.
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steph      678 days ago  # + 0 -

can't pay my premium bill, keeps going back to original screen (can't load correctly).
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K      678 days ago  # + 0 -

Every time I try to pay my bill it either reloads the same page or takes me to some weird login page.
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DC      679 days ago  # + 0 -

When I try to login, the page switches to a strange configuration that looks very weird and is frozen. I've been trying for the last hour and I also get 'healthy.kaiser. It looks different. It doesn't have a login to click just a logout.
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Gay C.      679 days ago  # + 0 -

This is what I get each time I try to access my account :
Bad Request
Your browser sent a request that this server could not understand.
Size of a request header field exceeds server limit.

What the hell? Also some websites say "healthy.kaiser" others say "thrive.kaiser" . Is Kaiser changing its website name and this is causing a problem? Whatever, it is ridiculous that the problem has not yet been solved.
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Gay C.      679 days ago  # + 0 -

Have not been able to get through for past 4 days.
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larry      680 days ago  # + 0 -

Apps haven’t worked in several days. Sometimes able to get through using desktop browser.
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Guest      680 days ago  # + 0 -

Can’t access
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Glo      684 days ago  # + 0 -

Called help line at 1-800-556-7677. Woman told me that the website is down and they are working on it, and to try again later today or Monday. (Today is Friday ...)
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G Nevius      684 days ago  # + 0 -

Cannot log in said my pass word was invalid
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Juls R      684 days ago  # + 0 -

Oh and I'm in Central CA, Also said session timed out 2x and I tried web and app. I'm locked out and tried calling and as you can imagine it is over an hour wait.
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Juls      684 days ago  # + 0 -

Said my ID was wrong and when I had checked it it came up as what I put it then it locked me out...
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K Garcia      684 days ago  # + 0 -

Kingsburg - says my password is no good and won't let me change it
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Steve      684 days ago  # + 0 -

Session expire!!??
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JustMeInSD      684 days ago  # + 0 -

San Diego - can't log in on mobile app or laptop; has been this way for at least the last hour.
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Madison      684 days ago  # + 0 -

Seattle - can't log into to app or website. Got "session expired"
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Anonymous      684 days ago  # + 0 -

JUST GOT AN EMAIL FOR AN STD TEST AND IT SAYS THIS:
Dear _______,

We are following up from your doctor's office to give you your test results. Your doctor provides your test results online as soon as they are available.

Some test results or notes may be difficult to interpret. We recommend allowing your care team time to communicate the results.

To view your results, please click on the link below or copy and paste the link into your browser.

WTF. DOES THAT MEAN SOMETHING BAD??? AND I CAN'T EVEN ACCESS MY TESTS RESULTS!!!
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lynn      684 days ago  # + 0 -

Unable to log in on website or app. Stockton, CA
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Peach      684 days ago  # + 0 -

Can't log in on computer or mobile app
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NC      684 days ago  # + 0 -

Southern California unable to log in through app not desktop
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Cheri      684 days ago  # + 0 -

Can't log in on computer or mobile app
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Lisa      684 days ago  # + 0 -

Can't log into app or website
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Ingrid      684 days ago  # + 0 -

Can’t login on app or on website!
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Lev      684 days ago  # + 0 -

can't login
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John      684 days ago  # + 0 -

Can't log in or change password. Portland, OR
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Lucy      684 days ago  # + 0 -

Also unable to log in. Mobile app is working. Can schedule appts and request medication refills via mobile app.
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Karen      684 days ago  # + 0 -

Can't log in invalid user/password. Need urgent medication refill
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Chris      684 days ago  # + 0 -

I can't login also
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Prometheus      684 days ago  # + 0 -

NorCal website down, cant change password or log in
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Sara      684 days ago  # + 0 -

can't log in or reset password. I need to view test results for my parents.
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Hal      684 days ago  # + 0 -

App login saying password/user incorrect. Password/username not incorrect Kaiser system is not working.
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Kryssay      684 days ago  # + 0 -

Kaiser site is down in Northern California. Not recognizing password. I changed it, still nothing changed.
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Pam Norris      684 days ago  # + 0 -

CAn't sign into the Kaiser wesbite - need to make an appointment - is your system down>>>>
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ac      684 days ago  # + 0 -

can't log in on June 3, northern ca
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Guest      684 days ago  # + 0 -

Unhappy
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Guest      736 days ago  # + 0 -

I have 10 notifications saying that I have lab test results available. I have checked for three consecutive days and the app still is not working. I emailed my Doctor Who told me he doesn’t work until Thursday so I don’t know when I will get my results.
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Guest      742 days ago  # + 0 -

Worst website for the worst medical coverage. Down or having issues all the time, full of bugs, and even when it works and I can email my doctor there's no guarantee MY doctor will even respond, I might get a random doctor with no knowledge of my condition (so I have to reexplain everything). Just an absolute nightmare to use for every possible tab on there. Cost and coverage has never actually had the cost of my procedures (if they even have the procedure at all). And the pre check in didn't work either, after doing everything right I was still told to go speak to the receptionist. Every function on this website is broken
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Pam Rose      777 days ago  # + 0 -

I’m receiving “bad request” since yesterday afternoon.
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Guest      799 days ago  # + 0 -

Trying to look into paying bills but the site functionality is down saying "We're sorry, but this feature is not available right now. Please come back later and try again."
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Guest      829 days ago  # + 0 -

Their website sucks and you can't access anything from the web or an application on your phone. There's never anyone available to talk to when needed.
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Guest      843 days ago  # + 0 -

On 12.3.2021 there's 2 KP Apps just stopped allowing access. Learned on in the middle of December 2021 the MyKPMEds was updated. I uninstall and reinstall, but sill received " Unable to connect to Server. Try again." The My Doctors Online I'am received "Our Systems are not responding . Try later"
Help!!!
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DC Kaiser Member      856 days ago  # + 0 -

I live in Washington, D.C. and I have been tried to log into my messages on Kaiser Permanente and I keep getting, if you don’t have an active plan with Kaiser Permanente, some features won’t be available to you. For example, you can no longer write and send messages.
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Catherine Tolentino      858 days ago  # + 0 -

User Profile Error in login. Now I can't view my test results.
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Sam Ten      868 days ago  # + 0 -

Reporting an issue but before I can enter, it says, Thanks you for submitting an issue
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Guest      903 days ago  # + 0 -

phones have been down ALL DAY for Denver
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Betty      924 days ago  # + 0 -

Won't let me log into Kaiser Washington - 10/6/2021
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guest      976 days ago  # + 0 -

website
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Dick      989 days ago  # + 0 -

I am a new subscriber. KP website not working. What's going on?
Anybody awake at the IT department?
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Jenny      989 days ago  # + 0 -

log-in
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Guest      989 days ago  # + 0 -

Websites is up but login is down. Tested from Hawaii.


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San Diego      989 days ago  # + 0 -

"https://www.kaiserpermanente.org/www/failover.htm"
Not found
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guest      1007 days ago  # + 0 -

log in
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Guest      1007 days ago  # + 0 -

Trouble log on or once I do cannot read msgs.
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Guest      1007 days ago  # + 0 -

Website won't allow log in on mobile and computer.
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Chuey      1030 days ago  # + 0 -

On phone, enter search terms such as kp.org, kaiser.org, kaiser.com, etc.
No Google hits appeared whatsoever. Just my desktop remained in view with a blank search field. 'Spose it could be my phone...I will check another device. But no response at all? FWIW, this is the first time I have tried to go to my medical record on phone. (But Kaiser didn't know I was even coming...!)
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Sherri      1044 days ago  # + 0 -

User profile error.
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Rem      1044 days ago  # + 0 -

User profile error. cant sent messages or fill prescriptions.
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K      1059 days ago  # + 0 -

I have been unable to make payments on Kaiser website.
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Guest      1085 days ago  # + 0 -

Kaiserpermanente.org not working.
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guest      1085 days ago  # + 0 -

log in
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Guest      1086 days ago  # + 0 -

Cannot log on
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Danny      1086 days ago  # + 0 -

Website and App not working, same result as other users
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rob      1086 days ago  # + 0 -

can't login either. :(
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WhatstheProblemKaiser      1086 days ago  # + 0 -

I am not able to log in via website nor through the application. This is crazy.
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Guest      1086 days ago  # + 0 -

Not able to login.
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alwayssomething      1086 days ago  # + 0 -

still not working
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person      1086 days ago  # + 0 -

kaiser login not working for 3 seperate users