Kaiserpermanente.org Current Status

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Website: kaiserpermanente.org

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 Kaiserpermanente.org status: NO ISSUES  124 comments
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Admin    •    comment pinned    #
Possibly, redirect from different versions is configured incorrectly on kaiserpermanente.org. In this case, use the links below:

http://kaiserpermanente.org    https://kaiserpermanente.org    http://www.kaiserpermanente.org    https://www.kaiserpermanente.org


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Guest    •   30 days ago  # 15 May 2026 + 0 -
★ ☆ ☆ ☆ ☆

Site is frequently unusable.
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Guest    •   359 days ago  # 21 June 2025 + 0 -

Mail order pharmacy phone line is not working
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Guest    •   605 days ago  # 17 October 2024 + 0 -
Can't reach my account

Kaiser website claims my password is wrong (not!) and won't let me change it. Can't access my account. This happens a lot, and I'm in cancer treatment.
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Guest    •   679 days ago  # 5 August 2024 + 0 -
Can't sign on to KP org

I haven't been able to sign in to KP.org since Friday afternoon. The page to put your id and pass is now all askew. you can put info in but when you click sign in nothing happens. Same when it was fine Saturday, but when you hit sign in nothing will happen. I have tried to do this on Firefox and Google Chrome and 3 different household computers. All other sites load and work fine on Firefox and Google Chrome, just KP.org. This is really getting frustrating.
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Guest    •   679 days ago  # 5 August 2024 + 0 -

Can't login
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Guest    •   720 days ago  # + 0 -

Issues with logging in, appointments. Website + app
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Guest    •   739 days ago  # + 1 -

Can't log in. Keep getting an Internal Server Error.
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Guest    •   768 days ago  # + 0 -

Can't log in
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Guest    •   782 days ago  # + 1 -

Couldn't login since last night. on kp.org login page. It is also not displayed the way it used to.
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Guest    •   783 days ago  # + 0 -

Login page not displayed properly. Can not login.
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Guest    •   783 days ago  # + 0 -

Have tried to log in for hours now. The portal is really weird and even switching servers, computers or even to my phone doesn't help.
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Guest    •   783 days ago  # + 0 -

The member portal is completely down. Unable to log in.
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Guest    •   783 days ago  # + 0 -
★ ★ ☆ ☆ ☆

It takes forever to load and then the login page is all "catty-wompass", to use the technical term, leaving the user unable to log on. Do they ever test their code before putting it up live?
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Guest    •   784 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Most of the time I cannot get into the website- and I have test reports I need to read before my dr's appt tomorrow. What ever can I do about it? It renders my appointment not exactly useless but it could be far more sensible if I could see my test results.
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Guest    •   842 days ago  # + 0 -

Keep saying maintenance is being done
Not been able to log on since yesterday afternoon
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Guest    •   846 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Insane premium hikes!!!
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Guest    •   858 days ago  # + 0 -

Unable to log in- it’s on loading page does not open
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Guest    •   861 days ago  # + 0 -
Can't access any Kaiser page - Forbidden

Getting "Fobidden" error when trying to log into Kaiser Permenante. Can't even get to the basic home page much less my login page. No browser works. I get in with my iPhone App
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Guest    •   865 days ago  # + 0 -

Forbidden, cannot even look at website. Site was working for me earlier today
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Guest    •   870 days ago  # + 0 -

Getting the forbidden error when trying to log into the website.
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Guest    •   943 days ago  # + 0 -
★ ★ ☆ ☆ ☆

The site will not let me sign in for a video call, now I missed it
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Guest    •   943 days ago  # + 0 -

My app is not working for video how com
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Guest    •   983 days ago  # + 1 -

I keep getting Forbidden error.
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Guest    •   1023 days ago  # + 0 -

I get forbidden error.
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Guest    •   1048 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

sorry we're having techinical difficulties
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Guest    •   1053 days ago  # + 5 -
FORBIDDEN msg when tying to sign on KP.ORG

cannot log into KP.OR even with all of the above options ADMIN provided. each one same response "Forbidden" that's it. nothing else. was wroking earlier today, but now nothing.
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Guest    •   1073 days ago  # + 3 -
KP.org says "Forbidden"

Going to kp.org via my Firefox and Edge browsers returns a single word on the page load: Forbidden. That's it. No html coding on the page, no "site is currently undergoing maintenance" kind of message, just "Forbidden."
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Guest    •   1131 days ago  # + 3 -
Access forbidden

Can't log in from either Chrome or app. Chrome says "forbidden", and app says "Cannot connect to Kaiser Permanente. Please try again later." This issue has been going on for over a month. - May 11, 2023
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Guest    •   1133 days ago  # + 0 -

I can not login today (5/9/2023) is says forbidden.
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Guest    •   1152 days ago  # + 1 -

Won’t let me sign in
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Guest    •   1152 days ago  # + 0 -

Can’t sign in :( down for the last hour
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Guest    •   1152 days ago  # + 0 -

Wont let me sign in
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Guest    •   1165 days ago  # + 3 -

Site loads but when you try to sign in, it doesn't work.
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Guest    •   1165 days ago  # + 4 -

The website is down all day. Just keep loading and loading. When will Kaiser fix it.
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Guest    •   1165 days ago  # + 1 -

Website loads and loads but will not let me get to the sign in page
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Guest    •   1198 days ago  # + 0 -
Do Kaiser Senior Managers Even Care? No One Home!

Think this website is the worst - routine broken links, convoluted messaging process, documents not uploaded, many care providers listed I've never seen, scheduling applet makes care decisions instead of care providers, frequently slow to load or does not load at all - scheduling a nightmare.
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Guest    •   1202 days ago  # + 0 -
★ ★ ★ ☆ ☆

Slow. Slow. Really slow in recent days.
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Guest    •   1209 days ago  # + 0 -
Action Required

It says Action Required. Update account. Nothing to update. Will not allow me to send my doctor a message or schedule an appointment. It us the same on both elderly parents accounts.
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Guest    •   1217 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Routinely unable to access pages, even though I have fios speed internet.
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Guest    •   1258 days ago  # + 1 -

I get in the app but then everything I click on says "this feature is unavailable"
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Guest    •   1258 days ago  # + 0 -
access denied

Can log on but cannot get test results, check appointments, or anything else. Says "access denied." Won't even let me log OFF without saying access denied.
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Guest    •   1287 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Website won't work can't send a message to my doctor customer service line isn't answering the phone says they'll call me back it's been 15 minutes every time I call it says I'm on hold I'll be a call back in 10 to 15 minutes 50 minutes. No access to anyone for my medical care 2 days to decide whether to get rid of Kaiser Permanente looking like you guys aren't going to be my choice for next year
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Guest    •   1305 days ago  # + 0 -

My email said a had a message but I can’t get into it????
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Guest    •   1326 days ago  # + 0 -

Been trying to schedule an appt. for my husband. I get as far as select a.reason
and no reasons come up. Very frustrating.
Tried for 3 days and nothing. FIx it
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Guest    •   1326 days ago  # + 0 -

Have never been able to log into app. And the website kicks me off anytime I try to go to service I need. I can't evergreen get my Chart set up, and they want it set up.
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Guest    •   1376 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

I cannot complete a pharmacy order. Often, I cannot log in. I have had to change my password at least 4 times recently I cannot reach my doctor.This has been happening for at least a month.
i have been a Kaiser patient for at least 40 years. I would leave now but I am 90 years old and I value the care I have received.
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Guest    •   1384 days ago  # + -1 -

I have been getting error messages for months despite uninstalling and reinstalling the app, and restarting my phone. When I log in it says the page you are trying to access is no longer available. This happens on both the Kaiser Permanente Health and Fitness app as well as the My Doctor Online in Cal app.
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Guest    •   1386 days ago  # + 0 -

Unable to login via app or iPad. I’ve used different browsers but get the same error message. I cannot log in using the MyDoctor App on my Android phone. I received a notice on the iPhone app that the site was down.
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Guest    •   1386 days ago  # + 0 -

can't log in
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Guest    •   1386 days ago  # + 0 -

cannot log in
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Guest    •   1386 days ago  # + 0 -

Yesterday my husband was unable to complete a pharmacy order on his Kaiser account. Today I am totally unable to login to make a much needed medical appointment. We both use current MACs
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Guest    •   1386 days ago  # + 0 -

a disgrace that I cant log in
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Guest    •   1386 days ago  # + 0 -

can't login. trying to see test results also. system error in app and on site
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Guest    •   1386 days ago  # + 0 -

Unable to login and see my blood test results!
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Guest    •   1386 days ago  # + 0 -
★ ★ ★ ★ ★

I have multiple medical problems and have received timely and expert care.
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Guest    •   1386 days ago  # + 0 -

Unable to log on for several days now. Uninstalled app, no luck. Website is the same error code.
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Guest    •   1387 days ago  # + 0 -

can't access account through app or desktop. same error message. got an email saying important allergy test results are ready, and i can't even see them.
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Guest    •   1387 days ago  # + 0 -

Unable to login both app and online here
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Guest    •   1387 days ago  # + 0 -

Unable to login also on app and online. Uninstalled and reinstalled. Cleared cookies etc still no luck.
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Guest    •   1414 days ago  # + 0 -

Keep getting run time error when trying to order home covid tests.
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Guest    •   1429 days ago  # + 1 -

Can’t reset password it says “We’re sorry, but we’re unable to complete your request right now. Try again later.” It’s been like this for a month!!!! How am I supposed to get care and I’m paying money for this crap. Should be illegal.
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Guest    •   1448 days ago  # + 0 -

My doctor app is denying access too
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Guest    •   1448 days ago  # + 0 -

Getting the message “We apologize for any inconvenience, but we are currently experiencing technical issues. Please try again later” since Friday. Automated phone pay also not working. Spoke to a live person on Saturday who said the system is down. Not good. In Mid-Atlantic states region.
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Guest    •   1448 days ago  # + 0 -

Can't pay my premium bill. Error is: "We apologize for any inconvenience, but we are currently experiencing technical issues. Please try again later" when kp.org switches to service.healthplan.com. It's been at least 4 days with the site being down AND the 1-844-524-7370 premium bill pay site down.
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Guest    •   1466 days ago  # + 0 -

can't pay my premium bill, keeps going back to original screen (can't load correctly).
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Guest    •   1467 days ago  # + 0 -

Every time I try to pay my bill it either reloads the same page or takes me to some weird login page.
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Guest    •   1467 days ago  # + 0 -

When I try to login, the page switches to a strange configuration that looks very weird and is frozen. I've been trying for the last hour and I also get 'healthy.kaiser. It looks different. It doesn't have a login to click just a logout.
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Guest    •   1467 days ago  # + 0 -

This is what I get each time I try to access my account :
Bad Request
Your browser sent a request that this server could not understand.
Size of a request header field exceeds server limit.

What the hell? Also some websites say "healthy.kaiser" others say "thrive.kaiser" . Is Kaiser changing its website name and this is causing a problem? Whatever, it is ridiculous that the problem has not yet been solved.
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Guest    •   1467 days ago  # + 0 -

Have not been able to get through for past 4 days.
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Guest    •   1468 days ago  # + 0 -

Apps haven’t worked in several days. Sometimes able to get through using desktop browser.
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Guest    •   1468 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Can’t access
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Guest    •   1472 days ago  # + 0 -

Called help line at 1-800-556-7677. Woman told me that the website is down and they are working on it, and to try again later today or Monday. (Today is Friday ...)
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Guest    •   1472 days ago  # + 0 -

Cannot log in said my pass word was invalid
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Guest    •   1472 days ago  # + 0 -

Oh and I'm in Central CA, Also said session timed out 2x and I tried web and app. I'm locked out and tried calling and as you can imagine it is over an hour wait.
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Guest    •   1472 days ago  # + 0 -

Said my ID was wrong and when I had checked it it came up as what I put it then it locked me out...
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Guest    •   1472 days ago  # + 0 -

Kingsburg - says my password is no good and won't let me change it
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Guest    •   1472 days ago  # + 0 -

Session expire!!??
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Guest    •   1472 days ago  # + 0 -

San Diego - can't log in on mobile app or laptop; has been this way for at least the last hour.
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Guest    •   1472 days ago  # + 0 -

Seattle - can't log into to app or website. Got "session expired"
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Guest    •   1472 days ago  # + 0 -

Unable to log in on website or app. Stockton, CA
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Guest    •   1472 days ago  # + 0 -

Can't log in on computer or mobile app
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Guest    •   1472 days ago  # + 0 -

Southern California unable to log in through app not desktop
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Guest    •   1472 days ago  # + 0 -

Can't log in on computer or mobile app
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Guest    •   1472 days ago  # + 0 -

Can't log into app or website
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Guest    •   1472 days ago  # + 0 -

Can’t login on app or on website!
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Guest    •   1472 days ago  # + 0 -

can't login
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Guest    •   1472 days ago  # + 0 -

Can't log in or change password. Portland, OR
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Guest    •   1472 days ago  # + 0 -

Also unable to log in. Mobile app is working. Can schedule appts and request medication refills via mobile app.
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Guest    •   1472 days ago  # + 0 -

Can't log in invalid user/password. Need urgent medication refill
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Guest    •   1472 days ago  # + 0 -

I can't login also
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Guest    •   1472 days ago  # + 0 -

NorCal website down, cant change password or log in
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Guest    •   1472 days ago  # + 0 -

can't log in or reset password. I need to view test results for my parents.
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Guest    •   1472 days ago  # + 0 -

App login saying password/user incorrect. Password/username not incorrect Kaiser system is not working.
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Guest    •   1472 days ago  # + 0 -

Kaiser site is down in Northern California. Not recognizing password. I changed it, still nothing changed.
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Guest    •   1472 days ago  # + 0 -

CAn't sign into the Kaiser wesbite - need to make an appointment - is your system down>>>>
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Guest    •   1472 days ago  # + 0 -

can't log in on June 3, northern ca
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Guest    •   1472 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Unhappy
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Guest    •   1524 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

I have 10 notifications saying that I have lab test results available. I have checked for three consecutive days and the app still is not working. I emailed my Doctor Who told me he doesn’t work until Thursday so I don’t know when I will get my results.
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Guest    •   1565 days ago  # + 0 -

I’m receiving “bad request” since yesterday afternoon.
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Guest    •   1587 days ago  # + 0 -
★ ★ ☆ ☆ ☆

Trying to look into paying bills but the site functionality is down saying "We're sorry, but this feature is not available right now. Please come back later and try again."
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Guest    •   1617 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Their website sucks and you can't access anything from the web or an application on your phone. There's never anyone available to talk to when needed.
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Guest    •   1631 days ago  # + 0 -
★ ★ ★ ☆ ☆

On 12.3.2021 there's 2 KP Apps just stopped allowing access. Learned on in the middle of December 2021 the MyKPMEds was updated. I uninstall and reinstall, but sill received " Unable to connect to Server. Try again." The My Doctors Online I'am received "Our Systems are not responding . Try later"
Help!!!
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Guest    •   1644 days ago  # + 0 -

I live in Washington, D.C. and I have been tried to log into my messages on Kaiser Permanente and I keep getting, if you don’t have an active plan with Kaiser Permanente, some features won’t be available to you. For example, you can no longer write and send messages.
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Guest    •   1647 days ago  # + 0 -

User Profile Error in login. Now I can't view my test results.
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Guest    •   1656 days ago  # + 0 -

Reporting an issue but before I can enter, it says, Thanks you for submitting an issue
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Guest    •   1691 days ago  # + 0 -

phones have been down ALL DAY for Denver
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Guest    •   1712 days ago  # + 0 -

Won't let me log into Kaiser Washington - 10/6/2021
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Guest    •   1777 days ago  # + 0 -

I am a new subscriber. KP website not working. What's going on?
Anybody awake at the IT department?
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Guest    •   1777 days ago  # + 0 -

Websites is up but login is down. Tested from Hawaii.


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Guest    •   1795 days ago  # + 0 -

Website won't allow log in on mobile and computer.
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Guest    •   1818 days ago  # + 0 -

On phone, enter search terms such as kp.org, kaiser.org, kaiser.com, etc.
No Google hits appeared whatsoever. Just my desktop remained in view with a blank search field. 'Spose it could be my phone...I will check another device. But no response at all? FWIW, this is the first time I have tried to go to my medical record on phone. (But Kaiser didn't know I was even coming...!)
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Guest    •   1832 days ago  # + 0 -

User profile error.
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Guest    •   1832 days ago  # + 0 -

User profile error. cant sent messages or fill prescriptions.
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Guest    •   1847 days ago  # + 0 -

I have been unable to make payments on Kaiser website.
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Guest    •   1874 days ago  # + 0 -

Kaiserpermanente.org not working.
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Guest    •   1874 days ago  # + 0 -

Cannot log on
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Guest    •   1874 days ago  # + 0 -

Website and App not working, same result as other users
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Guest    •   1874 days ago  # + 0 -

can't login either. :(
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Guest    •   1874 days ago  # + 0 -

I am not able to log in via website nor through the application. This is crazy.
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Guest    •   1874 days ago  # + 0 -

Not able to login.
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Guest    •   1874 days ago  # + 0 -

kaiser login not working for 3 seperate users
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Guest    •   1874 days ago  # + 0 -

kp log in does not work
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Guest    •   1874 days ago  # + 0 -

Kp is not working
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Guest    •   1874 days ago  # + 0 -

My Kaiser login is not working as of the past 5 min
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